Recommended with NESCAFÉ GOLD. Experience the full range today.*

Transcription

1 US E R M AN UAL

2 Recommended with NESCAFÉ GOLD. Experience the full range today.* NESCAFÉ GOLD BLEND A premium blend of Arabica beans that are golden roasted to perfection. Delivers a smooth cup with juicy aromas. We recommend using NESCAFÉ GOLD coffee which is suited and tested for the NESCAFÉ GOLD BLEND Barista system. Fine powdered coffee (for example NESCAFÉ Red Cup) is not recommended to be used in the NESCAFÉ GOLD BLEND Barista system as it will result in blockage issues. *All NESCAFÉ GOLD products are suitable for use and have been tested for the NESCAFÉ GOLD BLEND Barista system.

3 TABLE OF CONTENTS SAFETY PRECAUTIONS...-3 MACHINE OVERVIEW FIRST TIME USE & INITIAL RINSING... 6 REFILLING WITH COFFEE...7 PREPARING BEVERAGES INDIVIDUAL ADJUSTMENTS TO YOUR PERSONAL TASTE...0 CLEANING - OVERVIEW OF THE PARTS... RECOMMENDED WEEKLY CLEANING... CLEANING DRAWER & MIXING CHAMBER CLEANING DRIP TRAY, TANKS & DOSING UNIT DESCALING GREEN & ORANGE LIGHT SIGNALS...9 RED LIGHT SIGNALS TROUBLESHOOTING FREQUENTLY ASKED QUESTIONS... 5 SPARE PARTS...6

4 SAFETY PRECAUTIONS / When using electrical appliances, basic safety precautions should always be observed, including the following: These instructions are to ensure you use this Advised usage: electric product safely and prevent you and Mains voltage used must be the same as the other users from the risk of damage or hazard. Please read and follow carefully all indicated Warnings and instructions. details on the rating plate. Insert the plug in a socket which is properly wired. When using an extension cable, do not put many loads in one outlet. It can result in fire caused by Warnings : failure to follow these warnings abnormal heat. In the event that the plug may result in death or severe injury. and cable get hot, stop using the machine immediately (do not use the machine abroad). Warnings: The manufacturer is not liable for damage In case of an emergency remove plug from caused by improper use of the machine or power socket immediately. failure to comply with the instructions of this Do not place hands underneath the hot water manual. Such damages are also not covered jet or outlet during the preparation of the by the warranty. beverage (danger of burning). Never leave Children should be supervised to ensure that the appliance while making a beverage. they do not play with the appliance. Ensure electrical plugs are clean and free of This appliance is not intended for use by dust. It can cause an electric shock, short persons (including children) with reduced circuit or fire. physical, sensory or mental capabilities, Never touch cable or plug with wet hands. or lack of experience and knowledge, Do not unplug by pulling the cable. In case of damage, do not use the appliance. In order to avoid danger, arrange repairs and/or unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. replacement of power cable by our Hotline This appliance is intended to be used in only. household and similar applications such as: Do not damage, destroy, remodel, bend, pull or twist the plug forcedly. The plug can be - Staff kitchen areas in shops, offices and other working environments; damaged and cause fire or electric shock by - Farm houses; placing heavy objects on it, taking it apart or - By clients in hotels, motels and other modifying it. residential type environments; Always put a cup underneath the outlets - Bed and breakfast type environments. when rinsing the machine. Always use the appliance on a flat, stable, heat resistant surface away from sources of heat or water splashes. Do not place cable close to heat, sharp edges, etc. Do not allow cable to dangle (risk of tripping up). of 6

5 SAFETY PRECAUTIONS / Do not use the machine near fire or place it on hot surfaces (e.g. on top of electric hot plate). It can cause a fire. Do not put a load on the machine. When in use do not squeeze the machine in between two shelves nor place it in a cabinet. This could lead to damage. Do not use the machine if it is not operating perfectly or if there is evidence of damage. In such cases inform our Hotline. Unplug the cable when the machine is not in use to avoid the risk of injury, burn, electric shock, electric leak or fire caused by dielectric degradation. Do not insert any foreign object in the mixing chamber. Do not put anything (hot water, milk, alcohol, etc) other than potable water in the water tank. It can block or clog the inside of the machine and cause failure. We recommend the usage of soft water. Do not put too much water in the water tank as it will spill over the power connection to the machine. The water tank must be filled when detached from the machine. Do not leave water in the water tank when the machine is not used over a long period of time. The water can become contaminated. Use fresh water every time you use the machine. Clean machine periodically according to instructions in chapter CLEANING. When cleaning the machine, unplug the machine and let it cool down. Do not clean the machine while it is still hot. You can burn yourself. Do not wash the plug or the cable with water nor leave them in liquid, such as cleanser. It can cause a failure. 3 of 6 The appliance must not be immersed in water. The machine s cover is equipped with a permanent magnet. Avoid placing appliances and objects that can be damaged by magnetism close to cover, e. g. credit cards, USB drives and other data devices, video tapes, television and computer monitors with picture tubes, mechanical clocks, hearing aids and loud speakers. Patients with pacemakers or defibrillators: Do not approach the cover directly over the pacemaker or defibrillator. Further instructions: Drawer can only be inserted when the mixing chamber is inserted and locked. In some situations the machine requires a rinsing cycle. Before operating again, put a cup underneath the outlets. We recommend using NESCAFÉ GOLD coffee which is suited and tested for the NESCAFÉ GOLD BLEND Barista system. Agglomerated soluble spray dried coffee powder (for instance NESCAFÉ Red Cup), roast and ground coffee, are not designed for use in this coffee machine. Upon use of those coffee types, the system will be blocked or damaged.

6 MACHINE OVERVIEW / Water tank Top cover Water tank connection part (Do not touch!) Drip tray Use drip tray to place your cups for coffee preparation. Remove drip tray when using a big mug. Milk measuring cup 0-40 V Hz 500 W max. 5 bar L 4 of 6

7 MACHINE OVERVIEW / Coffee box User interface NESCAFÉ container No water indicator light Power button (ON/OFF) Cap Cleaning light Menu icons see page 8 Dosing unit Rinsing light Drawer & Inner parts High velocity hot water jet Drawer For cleaning pull down on the lock handle and remove mixing chamber 0-40 V Hz 500 W ~3.4 kg see page 3 max. 5 bar 5 C - 35 C 5 of 6 L B C A A = 78 mm B = 39 mm C = 85 mm

8 FIRST TIME USE AND INITIAL RINSING 6i Before using the machine for the first time: Initial rinse must be done. Perform a rinse with water tank filled to maximum level (approx. L). Preferably use soft water. 6 6 Plug the machine only into mains voltage of 0-40 V / Hz. Remove the water tank. Put drinking water in the tank. Never put any liquid other than drinking water in the tank! 3 6 ON Re-attach the water tank to the main body. Place a container with a capacity of at least 50 ml under the coffee outlet. ~5 sec Switch machine on. Power button starts blinking green while machine is heating up for approx. 5 seconds Rinsing starts. Wait until it stops. After rinsing is completed, all icons will turn steady green. Machine is now ready for use. Power button and Espresso icon light steady green. Touch Espresso icon. 6i 6 of 6 For light cleaning or if machine is left unused for more than days, please Empty, rinse, and replenish the water tank Touch and hold the Lungo icon THEN the power button simultaneously for 5 seconds Go to for initial rinse.

9 REFILLING WITH COFFEE Press the top cover and open it. Remove coffee box. Place coffee box as shown and remove cap Fill coffee box with suitable coffee (see indication below). Re-attach coffee box cap. 7i 7 Insert coffee box back to machine. The logo faces forwards. If you have difficulty to insert back coffee box, please refer to section TROUBLESHOOTING on page 4. We recommend using NESCAFÉ GOLD coffee which is suited and tested for the NESCAFÉ GOLD BLEND Barista system. Alternatively, other freeze-dried coffee options can also be used. Maximum filling volume for coffee tank: 50 g Fine powdered coffee is not recommended to be used in the NESCAFÉ GOLD BLEND Barista system as it will result in blockage issues. Close top cover. Coffee powder is adversely affected by high temperatures and humidity. Please store it in a sealed container in a cool and dry location. Also, the coffee powder in the coffee tank should be used in good time, preferably within one month. 7 of 6

10 PREPARING BEVERAGES / Menu icons Latte Macchiato Suggested cup size: 300 ml Power button (ON/OFF) Espresso Suggested cup size: 00 ml Lungo Suggested cup size: 00 ml Cappuccino Suggested cup size: 300 ml Hot water function for cup preheating Americano Suggested cup size: 50 ml Black coffee options Espresso Lungo Americano 8 8 Place a cup. Remove drip tray when using a big mug. Touch the desired menu icon i The selected menu icon flashes. The extraction starts and stops automatically. To stop the extraction partway through, touch selected menu icon again and wait until light stops flashing. Nevertheless some coffee will continue to flow as long as the icon is flashing. When selected menu icon stops flashing your coffee is ready. All lights are steady green. Enjoy your coffee. CAUTION! Your coffee will be hot! To heat up the cup before preparing coffee touch Cappuccino and Americano icon simultaneously. CAUTION! Hot water will flow out! Afterwards throw away water and continue with step. 8 of 6

11 PREPARING BEVERAGES / Milk coffee options Latte Macchiato 9 LK MI Cappuccino 9 Pour milk* into the supplied measuring cup: - Latte Macchiato: 60 ml - Cappuccino: 50 ml Pour milk into the cup Place a cup. Remove drip tray when using a Latte Macchiato glass. Touch the desired menu icon. The selected menu icon starts flashing i Hot water/coffee extraction starts and stops automatically. To stop the extraction partway through, touch selected menu icon again and wait until light stops flashing. Nevertheless some coffee will continue to flow as long as the icon is flashing. When selected menu icon stops flashing your coffee is ready. All lights are steady green. Enjoy your coffee. CAUTION! Your coffee will be hot! To heat up the cup before preparing coffee touch Cappuccino and Americano icon simultaneously. CAUTION! Hot water will flow out! Afterwards throw away water and continue with step. 9 of 6 * NESCAFÉ recommends to use milk with at least 3 % fat.

12 INDIVIDUAL ADJUSTMENTS TO YOUR PERSONAL TASTE You can adjust the strength of the coffee by changing the amount of hot water: To adjust volume, please follow procedure below: Espresso type coffee Lungo type coffee Minimum Standard Maximum ~40 ml ~70 ml ~60 ml ~40 ml ~0 ml ~0 ml Note: For Latte Macchiato & Cappuccino, cup parameter can not be adjusted manually. Latte Macchiato Cappuccino Americano type coffee ~00 ml ~00 ml ~300 ml 5 sec Put a cup in place. Touch and hold the menu icon for the beverage you wish to adjust for 5 seconds. The power button light changes to orange. The selected menu icon lights green. Coffee extraction starts. When the selected menu icon starts flashing green you can adjust the amount of hot water. 04 +/ When the beverage reaches the desired amount touch the menu icon to stop. If you do not touch machine will stop at the maximum water level! 0i After changing the setting, the new setting remains the same until you modify it again (even if the machine is unplugged). When a small cup is used, the coffee may overflow the cup if you set the amount of hot water too high. To adjust to a new amount of hot water, repeat the above procedure (the current setting will be overwritten). Resetting initial beverage recipes Connect the power plug. Check that the power is OFF. 3 Touch and hold the Cappuccino icon THEN the power button simultaneously. 4 Release the icons when all the icon lights start flashing fast in green. 5 Machine is now back to factory settings. 6 Initial rinsing must be performed (see page 6). 0 of 6

13 CLEANING - OVERVIEW OF THE PARTS Cleaning is to be performed when refilling coffee (see page ). Regular maintenance of the machine ensures a better in-cup quality and a longer machine lifetime. Rinsing OK - recommended every week Water tank Do not rinse! Coffee box cap CAUTION! Slider cover (green) Mixing chamber Do not touch the protrusion (connection part) on the bottom of the water tank. If you touch the protrusion on the bottom of tank when it has water in it, the water may spill from the tank. Water tank connection part Mixing chamber mesh Coffee box Dosing unit housing No. 3 Rinsing OK - recommended every week Drawer Lower disk No. Drip grid Drip tray Upper disk No. of 6

14 RECOMMENDED WEEKLY CLEANING CAUTION! Do not put any of the parts into the dishwasher! 3 Check if coffee box is empty: If empty, please complete cleaning procedure on pages 5-6 for deep cleaning of dosing unit and coffee box. If not go ahead with recommended weekly cleaning procedure. Push on the top cover and open it. Remove coffee box Lower disk No. Turn over coffee box. Turn lower disk No. in the direction of the OPEN arrow until you hear a Click. Remove lower disk No., clean it with hot water and dry it completely Clean both openings of the dosing unit housing with a dry cloth. Before reassembling make sure that all parts are completely dry. Place lower disk No. back on dosing unit housing. Turn it in the direction of the CLOSE arrow until you hear a Click. Insert coffee box back to machine. logo faces forwards. The of 6

15 CLEANING DRAWER & MIXING CHAMBER / (Weekly cleaning recommended) CAUTION! Do not put any of the parts into the dishwasher! OFF! Switch machine off. Disconnect plug from socket. Pull out the drawer. Press down the blue lock handle Check that the lock handle is down. Remove the mixing chamber. Press the slider cover inwards from the both sides and pull it out. Sometimes the residue hardens, making it a little bit difficult to remove. Release the lock under the mixing chamber min. minutes Rinse drawer and slider cover under hot water. Wipe with a soft damp cloth. Soak mixing chamber in hot water for at least minutes. If coffee is still adhered, scrape it off gently. 3 of 6 Dry away moisture.

16 CLEANING DRAWER & MIXING CHAMBER / (Weekly cleaning recommended) CAUTION! Do not put any of the parts into the dishwasher! Check inside! Top Bottom Check the holes inside the mixing chamber: If the holes are blocked with coffee, rinse again with hot water. Push down lever until you hear a Click. In case mesh has been removed: Check orientation of the mesh (the mesh has a top and a bottom side) Push mesh into original position. Ensure it is fully inserted. Align arrows on slider cover and main body. Press the slider cover in until you hear a Click. Make sure that step has been correctly followed. Push mixing chamber into the main body. Ensure it is fully inserted Pull up blue handle to lock mixing chamber. Slide drawer in until you feel the Click. 4 of 6

17 CLEANING DRIP TRAY, TANKS & DOSING UNIT / (At least monthly cleaning recommended) CAUTION! Do not put any of the parts into the dishwasher! OFF! Switch machine off. Disconnect plug from socket. Rinse drip tray with hot water and clean it with a brush. Rinse and clean water tank. Afterwards refill with fresh, potable water and insert it to machine. No No. Make sure that coffee box is empty. Turn the dosing unit clockwise and remove it from the coffee box. Turn over the dosing unit and remove the upper disk No.. Using the thumbs turn in the direction of the OPEN arrow until you hear a Click. Lower disk No Dosing unit housing No Upper disk No. Put your fingers into the openings and remove lower disk No.. Check whether all three parts are there. 5 of 6 Wipe away the dirt with a soft damp cloth. Soak disk No. and disk No. in hot water.

18 CLEANING DRIP TRAY, TANKS & DOSING UNIT / (At least monthly cleaning recommended) CAUTION! Do not put any of the parts into the dishwasher! i 6 Remove coffee box cap. Clean cap with a soft damp cloth. Do not clean the coffee box with flowing water! Rinse and dry parts carefully before reassembling! Ideally let it dry for one night. Do not use a hair dryer deformation may result! No. No No No.3 No. 3 Align marks No. 3 with No. and fit together. The label No. 3 gets visible. Using the thumbs of both hands turn the lower disk No. in the direction of the CLOSE arrow until you hear a Click Put coffee box back on dosing unit. With the dosing unit held steady at the bottom, close by turning the coffee box clockwise until it stops. 6 of 6 Turn over the dosing unit housing and align the triangular portions on the dosing unit housing No. 3 and upper disk No..

19 DESCALING / If you don t descale your machine according to the following recommendations issues and even break down could happen. We recommend to descale your machine depending on water hardness and consumption but at least twice a year (see table below). Water hardness Hard water Medium Soft Descaling after... cups 300 ppm 50 cups 80 ppm 500 cups 80 ppm 750 cups Read instructions and safety information on packaging of descaling agent. Do not wash surface of machine using descaling agent. 5 ml 7 7 min. 500 ml Dissolve 5 ml of descaling agent* per Remove drip tray. Place a container with a capacity of at least 500 ml under the 500 ml of cold water. coffee outlet. Take water tank out. Do not use hot water! 3 7 Pour descaling solution into water tank. Insert water tank to machine. *Durgol recommended to use for descaling agent 7 sec To enter the descaling mode, start with machine off, then press on Espresso icon & power button for 7 seconds. All menu icons start flashing. Release the icons. Espresso icon and power button lights up steady green. Touch Espresso icon to start descaling process (icon starts flashing green). Descaling solution is discharged: First from high velocity hot water jet, then from coffee outlet. Throw away water from container. 7 of 6

20 DESCALING / min 5 min Wait 5 minutes to let the descaling solution work. Touch Espresso icon to start again descaling process (icon starts flashing green). Descaling solution is discharged: First from high velocity hot water jet, then from coffee outlet. Wait another 5 minutes to let descaling solution work. Throw away water from container. Carefully rinse water tank Place a container with a capacity of at least 500 ml under the coffee outlet. Put drinking water in the tank. Insert water tank to machine. Touch Espresso icon to start rinsing process (icon starts flashing green). Water is first discharged from the high velocity hot water jet and then from the coffee outlet. Throw away water from container When Espresso icon stops flashing, touch Espresso icon again to start second rinsing cycle (icon starts flashing green). Water is first discharged from the high velocity hot water jet and then from the coffee outlet. Throw away water from container. Carefully rinse water tank. Fill up water tank with drinking water. Insert water tank back to machine. min. 500 ml i To quit the descaling mode, turn off the machine. 8 of 6

21 GREEN & ORANGE LIGHT SIGNALS ~5 sec Heating up mode Power button: flashing green All menu icons: OFF Initial rinse mode Power button: steady green Espresso icon: steady green (see page 6) Operation mode Power button: steady green All menu icons: steady green +/ +/ Preparation mode Power button: steady green Selected menu icon: flashing green ECO mode (After 5 minutes power turns OFF automatically) Power button: OFF All menu icons: OFF Cup warming adjustment mode Power button: steady orange Cappuccino & Americano icon: flashing green In this mode you can adjust the amount of water dispensed when preheating the cup (see page 8+9). Access this mode by touching Cappuccino and Americano icon simultaneously during 5 seconds. When the desired amount of water is reached touch the Cappuccino and Americano icon simultaneously to stop. If you do not touch machine will stop at the maximum level! Coffee amount adjustment mode Power button: steady orange Selected menu icon: flashing green at the beginning, then steady green when adjustment possible (see page 0) 9 of 6

22 RED LIGHT SIGNALS /3 Signal lights LIGHT SIGNAL: PROCEDURE TO SOLVE THE PROBLEM: Drawer not correctly inserted Cleaning light Mixing chamber rinsing light No water indicator light Americano icon: flashing green Power button: steady red Coffee box not correctly inserted Insert drawer correctly. Push firmly inside. Espresso icon: flashing green Power button: steady red Remove coffee box and insert it correctly. Close top cover. If you have difficulty to insert back coffee box, please refer to section TROUBLESHOOTING, page 4. Error has occurred ON OFF 0 min All menu icons: OFF Power button: fast flashing red 0 of 6 Switch machine off and wait 0 minutes. Afterwards switch machine on. If power button still flashes red contact support desk.

23 RED LIGHT SIGNALS /3 LIGHT SIGNAL: PROCEDURE TO SOLVE THE PROBLEM: Water tank empty / descaling required No water indicator light: flashing red Power button: steady green If water tank is EMPTY: If water tank is NOT EMPTY: Refill water tank and insert it back to machine correctly. Press green icon to finish beverage preparation. Descale the machine according to descaling procedure on page 7-8. Rinsing mixing chamber required Mixing chamber rinsing light: flashing red Espresso icon: steady green Power button: steady red Coffee dust in machine, cleaning required/recommended Cleaning light: flashing / steady red All menu icons: steady green Power button: steady green / red Remove coffee cup and place container with a capacity of 00 ml under the coffee outlet. Cleaning light: FLASHING RED Cleaning is recommended Touch Espresso icon. Rinsing process starts. Cleaning light: STEADY RED Cleaning is required Clean dosing unit (see page 5-6). Put coffee box in place and make a rinse. Additionally clean mixing chamber, slider cover and drawer (see page 3-4). of 6

24 RED LIGHT SIGNALS 3/3 LIGHT SIGNAL: PROCEDURE TO SOLVE THE PROBLEM: Machine is blocked, cleaning required Cleaning light: steady red All menu icons: OFF Power button: steady red Clean and dry coffee box and dosing unit (see page 5-6). 3 Put coffee box without dosing unit back to machine. 4 Place a container with a capacity of at least 00 ml under the coffee outlet. Touch Espresso icon to start the rinsing process. Afterwards throw away water from container. 5 Remove coffee box out of machine. Reassemble coffee box on dosing unit (see page 6). 6 Fill coffee box with suitable coffee. of 6 Insert coffee box back to machine. The logo faces forwards.

25 TROUBLESHOOTING / CAUSE OF TROUBLE: PROCEDURE TO SOLVE THE PROBLEM: 3 3 All menu icons: OFF Power button: OFF Machine cannot be switched on. Check if the plug is connected correctly into a power socket. If yes, check your electricity supply. If machine still can not be switched on, contact support desk through the information found on the back page. When calling support desk, have the machine next to you and provide the machine number which you can find on the base of the machine. 3 3 Coffee is not being dispensed properly from the coffee outlet. Stop preparation. Clean mixing chamber, slider cover and drawer according to cleaning procedure on page Only hot water is being dispensed. Tap on the top cover and open it. Remove coffee box and refill it according to procedure on page 7. 3 of 6

26 TROUBLESHOOTING / CAUSE OF TROUBLE: PROCEDURE TO SOLVE THE PROBLEM: 4 Coffee box cannot be inserted anymore. Power button: steady red Espresso icon: flashing green 4 Remove the coffee box from the machine. Make sure that coffee box is empty. Disassemble the dosing unit from the coffee box. Clean dosing unit and its parts (see page 6). Remove coffee cup and place a container with a capacity of at least 00 ml under the coffee outlet Insert the coffee box without dosing unit inside the machine. Machine will request a rinsing operation. Touch Espresso icon to start the rinsing process. Afterwards throw away water from container Take coffee box out and reassemble dosing unit (see page 6). 4 of 6 Fill coffee box with suitable coffee and insert it back to machine (see page 7). Close top cover. Machine is ready for use.

27 FREQUENTLY ASKED QUESTIONS COFFEE PREPARATION How is the coffee extracted from the machine? After selecting the desired beverage, the right amount of coffee is dispensed automatically from the coffee box to the mixing chamber. Mixed together with water, the coffee is brewed creating a coffee cyclone that brings out all of the rich flavour, aroma and creates a fine golden crema on black cups. Can I adjust the Coffee pre-settings? You can customise the coffee settings to your taste according to pre-defined menu settings. Please refer to the User Manual page 8. While extracting coffee, does any message come up if there is not enough coffee in the coffee box? There is no sensor that indicates that the coffee is running low. Please check before preparation as it is simple to check the remaining coffee amount by looking at the coffee box. How long should coffee stay in the coffee box? It s recommended to consume within a month. Why do I have to use NESCAFÉ GOLD coffee and not NESCAFÉ Original or Brasero? The NESCAFÉ GOLD BLEND Barista System machine has been designed to deliver the best of NESCAFÉ GOLD coffees and Nestlé recommends to use NESCAFÉ GOLD. Other products will obstruct the dosing system and block the machine. Can I just stop in the middle of extraction as the cup prepared is too long for my taste? In case you do not have other choice (took a small cup), you can stop the coffee preparation. However the system might require afterwards a rinse (red icon) in order to empty the remaining coffee from the system. In that case, please place a cup on the drip tray, and press the corresponding flashing button. To fully enjoy the experience, we recommend you to adjust your preparation parameter to your taste, this is possible on all black cups. Please refer to the User Manual page 8. MILK PREPARATION How is the milk / coffee creamer transformed into frothed milk? Our system uses a unique technology that froths the milk without contact with the machine by dissolving the creamer powder / by heating up the milk with a high velocity water jet, thus creating a delicious beverage with ease. We recommend you to use full fat milk for a longer lasting milk froth. I pressed the Cappuccino button, and milk does not come out. You need to separately buy milk or creamer which you have to place in your cup (please use measuring cup for fresh milk) in order to have Cappuccino and Latte Macchiato. How can I make my coffee more creamy / milky? Please use full fat milk to make it more creamy / milky. Can I put milk into the water tank? No, only water can be put into the water tank. Milk should be poured directly into the cup. 5 of 6 MACHINE OPERATION What is the machine warranty? Nestlé provide a year warranty from the day of purchase. Please ensure you keep the proof of purchase for returns/exchanges. Where does the machine come from? The machines is designed & engineered in Switzerland, assembled in China. Is it possible to use the machine abroad? The NESCAFÉ GOLD BLEND Barista System machine has specific voltage (see on the bottom, under the machine or in the user manual) and should not be used otherwise. Why does paper cup keep moving on the drip tray during beverage preparation? The machine works with pressure pump and it creates some vibrations. We strongly recommend not to use paper cups, preferably porcelain cups. Why do I need to descale the machine and how do I trigger the decaling process? Depending on your water quality or water hardness, and machine usage frequency, limescale will build over time in your machine, to the point it obstruct water pipes. At that stage, the machine can no longer dispense coffee and need to be descaled. Please refer to the relevant chapters in the User Manual page 7. How often should I clean the system? Each time you refill the coffee box, you should do a regular clean up at least the external dosing disks with a soft dry cloth. This will remove the coffee powder, that over time may create some blockage in the system. Does the jet nozzle come off from the machine for wash? No, the jet nozzle does not need to be dismantled. If no water comes through, it might be that there is some scale inside blocking. In that case please refer to the descaling procedure in the User Manual page 7. How do I clean the coffee box? The coffee box (transparent) and the dosing disks (coloured parts) should not be placed in the dishwasher. The transparent part should not be cleaned under water but with a soft cloth to remove coffee dust. The dosing disk can be dismantled and cleaned with a wet cloth but need to be dried for at least a full night before being reassembled. In case there is some remaining humidity in the coffee box after reassembly it will block the system. Please refer to the User Manual pages 5-6 for detailed instructions. Although the water has been filled, the water supply indicator blinks Please empty your water tank and check nothing might be blocking. It might be the case that some scale has built up into the system over time and that the machine needs to be descaled. Please refer to the User Manual page 7.

28 SPARE PARTS The following spare parts can be obtained from the Consumer Service Hotline: Water tank NESCAFÉ Coffee Box and dosing disks 3 Drip tray and drip grid 4 Slide cover (green) 5 NESCAFÉ mixing chamber (incl. mesh) 6 Machine drawer 6 of 6

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30 Nestlé Consumer Center (Toll free only for landline phone) Post Box No. 9, Hualampong, Bangkok 033