MontaVida Specialty coffee blend roasted and infused with pure MCT oil and Ramon Seeds through a proprietary infusion roasting process.

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Sheila Gaines
5 years ago
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1 MontaVida Overview

2 MontaVida Specialty coffee blend roasted and infused with pure MCT oil and Ramon Seeds through a proprietary infusion roasting process.

3 MCT Oil MCTs (Medium Chain Triglycerides) MCTs are a special class of healthy fats that act like a carbohydrate, so it s processed by the body immediately instead of storing it. Assist with suppressing appetite, which may aid in weight loss. **Please visit MontaVida.com for Information regarding MCT oil.**

4 Ramon Seeds Come from the fruit of the Brosimim Alicastrum tree grown in Central America. Contains important nutrients: Protein, fiber and minerals (calcium, potassium, magnesium, phosphorus, zinc, copper, iron, and selenium). Contains powerful antioxidants. Contains Vitamins A, B, C and E. **Please visit MontaVida.com For information regarding Ramon seeds.**

5 MontaVida Available in both ground and brew cups. Each bag of MontaVida contains 12oz. of ground coffee. Each unit of brew cups contains 30 individual cups of MontaVida.

6 MontaVida Customers 12oz. bags and brew cups will be available for purchase at retail pricing and preferred pricing (monthly autoship). Retail Customers : Are one time customers and pay a premium price for their ground coffee or brew cups. Preferred Customers: Are customers that choose to have their coffee order on a monthly autoship at a discounted price.

7 MontaVida Pricing: Bag Retail (Bag) Preferred (Bag) Retail Bulk (Bag) Coffee Single 12oz. Bag Single 12oz. Bag (10) 12oz. Bags Price $39.95 $29.95 $ Preferred Bulk (Bag) (10) 12oz. Bags $249.95

8 MontaVida Pricing: Brew Cups Retail (Brew Cups) Preferred (Brew Cups) Retail Bulk (Brew Cups) Preferred Bulk (Brew Cups) Coffee 30 Brew Cups 30 Brew Cups 300 Brew Cups 300 Brew Cups Price $54.95 $39.95 $ $339.95

9 Ordering Process Direct customers to your 5LINX.net website and click on the Products tab

10 Ordering Process

11 Ordering Process

12 Ordering Process

13 Ordering Process Step 1: Customer will make their coffee selection(s) by adding selected items to their shopping cart.

14 Ordering Process Step 2: The customer s Product(s), Price, Quantity and Total will be displayed. Customer can remove, add and edit the quantity of their item(s). Customer will review/confirm their selection(s).

15 Ordering Process Step 2 Continued: Customer will enter Country, State/Province and Zip/postal code. Customers Sub-total, Shipping, Taxes (if applicable) and Total will be displayed. Customer will agree to terms of service.

Ordering Process Step 3: External customers will be required to create a user account. For representatives enrolled prior to 1/24/14 -Your account information was provided to you via email.

16 Ordering Process Step 3: External customers will be required to create a user account. For representatives enrolled prior to 1/24/14 -Your account information was provided to you via . For representatives who enrolled after 1/24/14- You will log into your account using your RIN and temporary VO password. There is also a Remember me and Forgot password feature on this page

17 Password Recovery Customers that forget their password can request a new one simply by clicking on the Forgot Password link and providing the address on file.

18 Password Recovery Customers will receive an containing a link to change their password.

19 Password Recovery Customer will select and confirm their new password.

20 Password Recovery Once the customer hits Recover a Your password has been changed message will be displayed at the top of the page. Customer may log into their account using the new password.

Password Recovery If an invalid email is entered an error

21 Password Recovery If an invalid is entered an error message will display not found at the top of the page.

22 Ordering Process Step 4: External Customers will set up their online MontaVida accounts. Basic information will be pre-populated for 5LINX Representatives.

23 Ordering Process Step 5: Customer will enter their billing information.

24 Ordering Process Step 6 : Customer will enter their shipping address. Customers will have the option of selecting their billing address (entered in step 6) as their shipping address if the two addresses are the same.

25 Ordering Process Step 6 continued: If the shipping address is different from the billing address customer may select the new address option to enter a new address.

26 Ordering Process Step 7: Customer will view their shipping method.

27 Ordering Process Step 8: Customer will enter their payment information.

28 Ordering Process Step 9: Customer will verify order information is correct and confirm order.

29 Ordering Process Prior to confirming the order the customer can edit/change their: Billing Address, Shipping Address, Shipping Method, Payment Method, or Payment Information simply by clicking on the tab where the update/change needs to occur.

30 Ordering Process Customer will have the option to view order details by clicking on the Click here for order details link.

31 Order Details Customer may view their order details by clicking on the click here for order details link on the Thank You page. Here they will have the option to view a PDF format and print order details.

32 Accepted Orders Orders will show on the personal customer report within an hour of purchase. Items will show active once order ships. Customer s order details and tracking information will be available within the customer order in TC.

33 Customer Points & Commissions CV Bounty Points Retail (Bag) $8.00 $ Preferred (Bag) $ Retail Bulk (Bag) $40.00 $ Preferred Bulk (Bag) $

34 Customer Points & Commissions CV Bounty Points Retail (Brew Cups) $11.00 $ Preferred (Brew Cups) $ Retail Bulk (Brew Cups) $65.00 $ Preferred Bulk (Brew Cups) $

35 MontaVida Business Rules MontaVida Retail (Bag & Brew Cup) Non-Qualifying Points (do not count towards Position Bonuses) Points expire after 30 days MontaVida Preferred (Bag & Brew Cup) Order Bonus Rule - No more than two (2) orders for Preferred (Bag & Brew Pod)can be counted toward bonuses *Only Credit Card and Pre-Paid cards are acceptable.

36 MontaVida Business Rules Retail Bulk (Bag & Brew Cup) Non-Qualifying Points (do not count towards Position Bonuses). Points expire after 30 days. Can only be sold by Representatives holding an ED position or higher. Product is paid via the Commercial Compensation Plan. Preferred Bulk (Bag & Brew Cup) Order Bonus Rule - No more than two (2) orders for Preferred Bulk (Bag & Brew Cup)can be counted toward bonuses. Can only be sold by Representatives holding an ED position or higher. Product is paid via the Commercial Compensation Plan. *Only Credit Card and Pre-Paid cards are acceptable.

37 MontaVida Autoship Cancellation Policy Autoship orders must be cancelled 10 (calendar) days prior to customers next shipment date. Customers must call MONTA ( ) Customers will also have an option to cancel from their online MontaVida account. Customer may cancel at anytime. There are no fees or penalties for cancelling an autoship.

38 MontaVida Launch: Miami FL 2014

39 MontaVida: Miami FL 2014 MontaVida will be available during the Miami International Event for both US and Canadian Representatives. The following may be purchased at the event Preferred Customer: Single 12 oz. Coffee Bag Preferred Customer: Brew cups (30 count) Preferred Customer Bulk: 12 oz. Coffee Bag 10 count Preferred Customer Bulk: Brew Cups (300 count) Retail Customer Bulk: 12 oz. Coffee Bag 10 count Retail Customer Bulk: Brew Cups (300 count) Up to 2 autoships can be purchased during the Miami event.

40 MontaVida Bulk Options: Miami FL 2014 At the Miami International Event, Representatives (regardless of their position) may purchase a Retail/Autoship Bulk product, as long as they make an autoship purchase. Representatives will be limited to 2, retail or preferred, bulk orders during the Miami International Event.

41 MontaVida Bulk Options: Miami FL 2014 Points for Retail Bulk orders purchased in conjunction with any autoship order will remain counting on the customer report, as long as the autoship order remains active. Limited to (2) autoships and 2 corresponding bulk orders. If the autoship order does not remain active, points for bulk orders will purge from the customer report 30 days after the initial order.

42 MontaVida Autoship Enrollment Form

44 Miami Order Cancellation Policy Items purchased during the Miami event will be eligible for refunds. Items must be unopened and in resalable condition. Returns will be processed back at the 5LINX Corporate office within 10 business days, upon return.

45 Miami Order Cancellation Policy Items purchased during the Miami event will be eligible for refunds after the event. All items must be returned within 10 (calendar) days from the purchase date. Item(s) must unopened and in resalable condition. All returns must be sent to 5LINX Enterprises Inc. 275 Kenneth Drive Rochester NY, Returns will be processed within 10 business days upon item(s) being received and passing inspection.

46 FAQ S Q: How many ounces are in a single bag of MontaVida A: Each bag of MontaVida contains 12 ounces of ground coffee. Q: How many servings are in a single bag of MontaVida A: T here are a total of 57 servings per bag. 1 tablespoon makes a 6 fl. oz. (weaker) cup of coffee. Q: What is a brew cup? A: Brew cups are pre-packaged ground coffee beans in their own filter, similar to a K-cup. Q: How many brew cups are included in one order of MontaVida? A: One unit of brew cups contains 30 individual cups of MontaVida. Q: How should I store my MontaVida? A: After opening, MontaVida Coffee should be stored in an airtight container at room temperature and out of direct sunlight.

47 FAQ S Q: How many bags are in a bulk order of MontaVida? A: T here are ten 12 oz. bags of coffee in a bulk order of ground coffee. Q: How many brew cups are in an order of MontaVida? A:There are 300 cups in a bulk order of brew cups. Q: What are Ramon seeds? A: Ramon seeds come from the fruit of the Brosimum alicastrum tree, which grows in Central America. They are nutrient-rich and also have zero-fat. Ramon seeds contain protein, fiber, minerals (calcium, potassium, magnesium, phosphorus, zinc, copper, iron, selenium), vitamins (A, B, C and E) that are essential in maintaining normal metabolism. In addition, they contain a series of powerful antioxidants.

48 FAQ S Q: Can I drink MontaVida if I have a peanut allergy? A: Ramon seeds do not contain tree allergens like almonds, walnuts and pecans because they are the seed of a fruit, not a tree nut. However, you should always consult your doctor if you have concerns regarding foods that may cause a potential allergic reaction. Q: What is MCT oil? A: MCT s (Medium chain triglycerides) help improve the absorption and use of Vitamin E, calcium, and magnesium and also assist with suppressing appetite, aiding in potential weight loss.

49 FAQ S Q: Is MontaVida sold in Canada? A: Yes, MontaVida will be sold in Canada. However, it will only be available in Ontario and British Columbia (BC). Q: Can a customer have multiple autoship orders after the event? A: Currently a customer may have as many autoship orders as they would like (this may change in the future). There are restrictions on how many orders will count toward a bonus (see 5LINX Statement of Polices and Procedures) Q: Are there any penalties for cancelling an autoship order? A: No. A customer may cancel their autoship at anytime without incurring any fees or penalties.

50 Virtual Office Training Materials Contact information Product Guide Overview How to Order FAQ s

MontaVida Product Guide

MontaVida Coffee MontaVida Product Guide Delicious coffee with a healthy kick that s MontaVida in a nutshell. Our premium blend of Colombian and Costa Rican beans are infused with nutrient-rich ramón seeds