Citadel Azur Resort. Category Telephone Address Website Fax P.O. Box Bank Details Bank Name & Swift Code

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1 Citadel Azur Resort Category Telephone Address 5 STARS Sahl Hasheesh, Hurghada, Red Sea, Egypt citadel@azur.travel Website Fax P.O. Box Bank Details Bank Name & Swift Code / L.E QATAR NATIONAL BANK ALAHLI USD $ (QNBALAHLI) Hurghada Branch Swift/BIC: QNBAEGCX Euro $ IBAN:EG IBAN: EG General Manager Mr. Khaled Sadek k.sadek@azur.travel Executive Assistant Manager Mr. Mohamed Fouad mohamed.fouad@azur.travel Regional Director of Sales & Marketing Mr. Fathy Abaza f.abaza@azur.travel Rooms Division Manager Mrs. Elvira Idimyasova elvira@azur.travel Financial Controller Mr. Tarek Mohei t.mohei@azur.travel Front Office Manager Mr. Sherif Hegazy s.hegazi@azur.travel Distance From Airport From Down Town 20 Km 25 Km Rooms Total No. of Units 514 Total No. of Beds (194 King size beds & 666 Twin size beds) 860 Categories of rooms Total No. of Standard Rooms 334 Total No. of Marina Standard Rooms 50 Total No. of Duplex Rooms 14 Total No. of Deluxe Rooms 100 Total No. of Junior Suites 03 Total no. of Ambassador Suites 10 Total No. of Presidential Suites 02 Total No. of Royal Suites 01 Total No. of Direct Sea View Rooms 508 Total No. of Connecting Rooms 150 Total No. of Non-Smoking Rooms 93 Room facilities Av. N/Av. Av. N/Av. Air-Condition Individual split unit Bathrobes and slippers Air-Condition heating Shower / Toilet Mini-bar (Soft drinks & Water) Bathtub / Bidet Kettle / Cups / Tea / Coffee / Sugar / Creamer Hair dryer Mini Oven King size bed Local Telephone (Extra charge) Twin size bed International Telephone (Extra charge) Extra bed Satellite TV Baby cot Safe deposit box Non-smoking rooms Internet connection (wired) Connected rooms Balcony / Terrace (with 01 table and 02 chairs) Voltage 220V

2 Hotel facilities Av. N/Av. Charge Free Harbor Shops Pharmacy Doctor Beauty salon & Hairdresser Shuttle bus service (to city center) Limo service Cars parking area Car rental Taf-Taf bus service around the hotel area Wi-Fi Internet connection (in Lobby bar / Mozart café / Fun bar / Shisha corner) Wi-Fi Internet connection routers for personal use Laptops for rent Laundry (01 bag / per room / per stay) Dry cleaning ATM & Currency exchange service Credit cards (Visa, Master) Beach & Pool facilities Av. N/Av. Charge Free Beach (1.6 km long / unique house coral reef / partly sandy & rocky) Manmade sea lagoons 03 sweet water swimming pools (02 pools are heated during the winter season) 01 kids swimming pool (not heated during the winter season) Indoor swimming pool 06 Open-air Jacuzzis Sun beds Sun shades Windbreakers on the beach Towels Sports & Wellness facilities Av. N/Av. Charge Free Sauna Steam bath Massage Gym room Beach Volleyball court Beach Football court Tennis (hard courts / rackets / balls / flood light) Beach tennis (court / rackets / balls) Table tennis Table football Squash court Giant chess on the beach Billiard Coin operated arcade games Play stations Horse riding Water sports center (motorized) Banana boat Pedal boat (01 hour / per person / per stay) Canoe (01 hour / per person / per stay) Diving center Snorkeling equipment (01 hour / per person / per stay) Quad biking Windsurf

3 Entertainment Av. N/Av. Charge Free Animation programs Evening entertainment shows Live band Amphitheater Discotheque Kids facilities Av. N/Av. Charge Free Kids animation Kids club (04-10 years old) Baby sitting (prior is required) Kids food corner Kids restaurant seat Baby cot Baby potty 01 kids swimming pool (not heated during the winter season) Kids play ground on the beach Kids entertaining TV channels Baby push chair TV channels Av. N/Av. Charge Free Arabic channels English channels French channels Russian channels Ukrainian channels German channels Polish channels Sport channel Movie channels Kids channels Food & Beverage facilities Av. N/Av. Charge Free Pool Bars Beach Bars Cafe Ice-cream corner Continental breakfast Breakfast buffet Lunch buffet Afternoon snacks Dinner buffet Midnight snacks Specialty restaurants (Italian / Brazilian / Fish/Thai) Room service Discotheque Oriental corner Total No. of restaurant 06 The Citadel restaurant, Harbor Inn Lunch & Snacks restaurant, Blue Marlin Fish Open Buffet restaurant, El Gaucho Brazilian Set Menu restaurant (Churrascaria), La Gondola Italian à la carte restaurant, Orchid Thai cuisine à la carte restaurant.

4 Conference & Meeting facilities The Citadel Ballroom Area Dimensions Height 659 m x Room Different Capacities Theatre Class U- Shape Banquet Reception Board Room The Board Room Area Dimensions Height 147 m x Room Different Capacities Theatre Class U- Shape Banquet Reception Board Room Beverage service schedule Outlet Name Working Hours Operation days From To Location Remarks Lobby bar 24hrs service Daily Bottled alcoholic beverages & freshly squeezed juices are served against extra charge. Soft drinks, juices, coffee, tea, water are served 24hrs. Local alcoholic beverages are served from 10:00am till 02:00am. 02 Pool bars 10:00 17:00 Daily Pool areas 03 Beach bars 10:00 17:00 Daily Beach Fun bar 18:00 23:00 Daily Fun bar Discotheque Shesh-Besh Shisha Corner 23:00 02:00 Daily 12:00 midnight Daily building Open-air terrace is operating only during the summer season. Water pipe & Tobacco are served. Outlets opening days & hours can be changed according to seasonality & hotel occupancy.

5 Meals service schedule Meal Outlet Name Serving From Working Hours To Operation days Location Remarks Lobby bar Continental breakfast 05:00 07:00 Daily Breakfast The Citadel Restaurant Open buffet 07:00 11:00 Daily Freshly squeezed juices are served against extra charge Lunch Harbor Inn Open buffet 12:30 15:30 Daily Harbor Snacks in Harbor Inn Snacks corner 15:30 17:00 Daily Harbor The Citadel Restaurant Theme Nights Open buffet 18:30 22:00 Daily Dress code La Gondola Italian restaurant A la carte 19:00 22:30 Daily Dinner El Gaucho Brazilian restaurant Set menu 19:00 22:30 04 times a week Harbor Blue Marlin Fish restaurant Open buffet 19:00 22:30 02 times a week Harbor Orchid Thai restaurant A la carte 19:00 22:30 02 times a week Harbor 1 time per stay Late Dinner The Citadel Restaurant Open buffet 23:00 02:00 Daily Other Mozart Café Serving traditional Austrian strudel, pastries, cakes & large variety of coffees, tea and infusions. 11:00 17:00 Daily Harbor Piccolino Ice-cream & Panini sandwiches 12:00 17:00 Daily Harbor Premium Ice-cream is served against extra charge Outlets opening days & hours can be changed according to seasonality & hotel occupancy.

6 Hotel Rules & Policies: Restaurants Dress code: The Citadel Azur Resort enforces a strict dress code in all restaurants in order to maintain the highest standards of service to all guests of all nationalities. The following attire is expected to be worn: Breakfast: Shorts & sandals are allowed if worn with a decent shirt or polo shirt. Sleeveless shirts & beach/swimming wear is not allowed. Flexibility will be provided for children. Lunch: Shorts, sandals & covered beach wear are allowed. Мen are requested to wear proper T-shirt, polo-shirts & dry shorts. Women must cover bikini / swimsuits with light summer dress or appropriate tops. Beach/swimming wear is not allowed. Dinner: The Citadel & El Gaucho restaurants: Smart Casual Dress code. Men are required to wear shorts or trousers, decent shirts or polo s, closed shoes or sandals. Women are required to wear dinner dress or equivalent attire. Beach wear is not allowed. Blue Marlin, La Gondola & Orchid restaurants: Men are required to wear trousers, decent shirts or polo s, closed shoes or sandals. Shorts, sleeveless shirts & flip-flops are strictly prohibited. Women are required to wear dinner dress or equivalent attire.!!! Management will always advise guests of the dress code regulations when needed and expect cooperation in order to maintain the standards of quality in the property. The Citadel Azur is an -inclusive resort, providing a large choice of food & beverage to guests inside each outlet, removing food items from the restaurants is strictly prohibited. In case of a special food request, this to be handled by the Restaurant Manager on individual basis & to be charge to the guest room. Swimwear rules for pools & Jacuzzis: Appropriate swim attire is required to be worn in all resort swimming pools & Jacuzzis. Cotton shorts or shirts, sport shorts, loose clothing, non-lycra bathing suits or similar items are not permitted. Burkini are allowed only in Small Infinity pool. Children in diapers are required to use waterproof protectors. The above requirements are not applied along the beach coast and sea lagoons. Accommodation with pets: Citadel Azur Resort is permitting accommodation with pets (cats or dogs) less than 15kg. For the safety and comfort of all our guests, simple rules during the stay with pets should be followed: approval from the property is required. Pets must be current on all vaccines. A copy of pet s vaccination records is requested upon check in. Pets must be kept in a cage when unattended in room. The guest should be present in the room during the daily room cleaning or mini-bar refilling. Dogs should be kept on a leash on the hotel grounds at all times. Guest should pick up after his pet. Pets are not allowed in the lobby, restaurants and bars as well as at the pool/beach areas and sports center. Any damage incurred in the room by a pet is the responsibility of the guest. During the stay, guest has to make sure that pet has its own carpet and food bowl. No aggressive dogs will be allowed at Citadel Azur Resort.!!! Seeing-eye dogs are always welcome and are exempt of charges and restrictions.

Pharaoh Azur Resort. Category Telephone Address . South Sahl Hashish Road - Hurghada Red Sea - Egypt

Pharaoh Azur Resort. Category Telephone Address . South Sahl Hashish Road - Hurghada Red Sea - Egypt Pharaoh Azur Resort Category Telephone Address E-mail 5 stars +20 65 3461001 South Sahl Hashish Road - Hurghada Red Sea - Egypt pharaoh@azur.travel Website Fax P.O. Box Bank Details Bank Name & Swift Code