Tesco Private Label Strategy and Performance

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1 Tesco Private Label Strategy and Performance Focus: Dairy Categories (milk, yoghurt, hard cheese, instant coffee, Carb Min Water) Retailers: Safeway, Asda, Sainsbury

2 Key Figures Tesco in UK Total sales (EUR mn) Market Share Country % Food (EUR mn) Market Share Country % 38, , Tesco in Korea, South 2, , Tesco in Ireland 1, , Tesco in Thailand 1, Tesco in Hungary 1, Tesco in Poland 1, Tesco in Czech Republic Tesco in Slovakia Tesco in Japan Tesco in Taiwan Tesco in Malaysia Tesco in Turkey

3 Latest Results Half year ending Group turnover +16.7% to 20,6 billion Group operating profit +21.1% to 1,08 billion UK turnover +13.9% to 16,5 billion UK operating profit +16.2% to 940 million UK LFL +6.3% *All figures exclude VAT and sales taxes Source: Company

4 European Store Numbers UK: 815 (+1,158 T&S) Eire: 79 France: 1 Poland: 67 Slovakia: 17 Hungary: 55 Market Entry France: 1993 Hungary: 1994 Poland: 1995 Czech Rep: 1996 Slovakia: 1996 Eire: 1997 UK T&S: 2003 Czech Republic: 19 Source: Company

5 Asian Store Numbers South Korea: 26 Market Entry Japan: 78 Thailand: 1998 South Korea: 1999 Taiwan: 3 Taiwan: 2000 Malaysia 2002 Japan 2003 Thailand: 55 Malaysia: 4 Source: Company

6 Group Turnover million Turnover million % growth million % Growth Source: IGD

7 Key Store Formats Tesco Extra Hypermarkets Up to 50,000 SKUs Mix of food, non-food & services Av size sq mtr (over 25% non-food) Source: IGD

8 Key Store Formats Tesco Metro Small urban stores Top-up shopping & lunchtime trips Av size 900 sq mtr Site selection critical for success Tesco Express Forecourt / convenience stores Some Tesco-branded, some with Esso Av size 200 sq mtr Source: IGD Major area of expansion Note acquisition of T&S Stores, 2003

9 Different segments need different approach! Brand selling Stores 35% of the market High Price Branded Stores 30% of the market Classic supermarket No value add Only selling Chain orientation Added Value Concept oriented? Discount 25% of the market Trader orientation Low Price Quality Discount 10% of the market

10 Strategy with focus Maintain strong UK core business: Competitive pricing, mix of EDLP & promotions Extensive store portfolio, range of formats Cost savings rolled back into improved offer Develop strength in non-food: Additional space in stores Overseas buying hubs, sourcing products at low cost Retailing services: Following the customer into new areas of expenditure Some services developed through joint ventures International growth: 45% of space outside UK by end of Active in 12 overseas markets in Europe, USA & Far East China under consideration Source: Company

11 Strategy Tim Mason, marketing CEO We need to continue two dimensions. First cost leadership in our own segment. We will cut cost in the total supply chain. Second is Differentiation. We will focus on new formats and new PL in growing categories

12 Tesco PL Strategy Private labels generally growing part of Tesco's business. broaden depth of products on offer create point of differentiation fill strategic price gaps and increase margins following economy/standard/premium, focus now on segmentation and expansion - development of wider variety of sub-brands by price category Internationally first right product at the right price from local suppliers then develop own label to fill strategic price gaps and build recognition in store range adapted to meet local tastes - Value vodka in Hungary and Value dumplings in Poland value line available across all of Tesco international businesses in Europe all operations sell the Tesco standard range as well Tesco Finest range selectively introduced across its Eastern European operations outside UK, increase private label sales by 40%.

13 Assess the Threat of Private Labels Benchmarking Tesco UK vs Tesco abroad 20 Yoghurt PL Share PL Growth Benchmark Total F&B Tesco PL Share PL Growth UK HU CZ Ireland Milk UK Hungary Czech Ireland Hard 90 Cheese UK Hungary Czech Ireland UK Hungary Czech Ireland

14 + Tesco s multi level PL strategy Premium Quality Tesco Finest Price and Quality 5% 61% Special Private Label Organic etc Commodity level Quality Store Name Brand generics etc Tesco Standard growing O 34% Cheap White Label Volume Tesco Value +

15

16 Internationalization of Tesco s Value Range

17

18 Tesco Bread Range 800Grams 23p 800Grams 45p 800Grams 44p 800Grams 82p

19 Tesco Stores

20

21 Merchandising Best Practice Letlany, Prague Bar Hill, Cambridge

22 Merchandising Best Practice Bar Hill, Cambridge Kensington, London

23 Tesco uses hard selling techniques

24

25 Where is Tesco s PL strategy effective in the UK? 1,8 PL focus ineffective PL focus effective The PL share index shows whether Tesco s PL share in a category is higher/lower relative to the country PL share in a category 1,6 1,4 1,2 1 0,8 Batteries Electric Light Bulbs Total Milk Light Duty Washing Powders Potato Crisps Nappies/Diapers Peanut Butter Other Dentifrice/Toothpaste Flavoured Hairsprays Carbonates Dry Dog Food Bitter Heavy Butter Dry Concentrated Duty Washing Fruit Kitchen Squash Still Mineral Water Wet Paper Powder Dog Food Canned Green Beans Canned Peas Dry Cat Salad Food Tinned Dressings Chocolate Tomatos Spread Razor Blades RumShaving Foams & SoapsVodka/Wodka Gin Washing Up Liquids Hard Cheese Carbonated Table Dishwasher Mineral Wine Water Products Bleach Cooking Fabric Colas Conditioners Pure Fats Fruit & Breakfast OilsJuice Cereals Vitamins, Minerals Skin Cleansing and Lotions Shower & Bath Additives Instant Lemonades Plain Soft Coffee & Cheese Savoury Biscuits Canned Tonic Water Sweetcorn Supplements Liquid Facial Frozen Pasta Tissues Jam Soap Oral Care (Mouthwashes Vegetables Mayonnaise & Floss) Frozen Fish Margarine Sanitary & Spreads Protection Frozen Meat Beer Products Ketchups Toilet Soap Shampoo Tampons Frozen Ready Cooked Sweet Biscuits Sanitary Protection Meals Whisky Pantyliners Tea Body Creams/Skin Care 0,6 NB focus ineffective Wet Canned Cat Fish Food Deodorants Frozen Pizza Sanitary Protection Pads Bean & Ground Coffee Processed Cheese Cooking Yoghurts Total Ice Packet Sauces Cream Soup Hair Conditioning Products Instant Drinking Lavatory Cleaners Chocolate Window Cleaners NB focus effective 14,00 16,00 18,00 20,00 22,00 24,00 26,00 28,00 30,00 32,00 Tesco Market Share Tesco s PL focus is not equally effective. Why?

26 PL strategy effectiveness Soft Cheese Yoghurt 1,25 1,4 1,20 Asda 1,3 Sainsbury 1,15 1,10 Sainsbury 1,05 1,00 Tesco 0,95 Safeway 0,90 0,85 0,80 0,75 0,9 1,0 1,1 1,2 1,3 1,4 1,5 1,6 1,7 1,8 Market Share Index 1,2 1,1 1,0 Asda 0,9 0,8 Tesco 0,7 Safeway 0,6 0,8 0,9 1,0 1,1 1,2 1,3 Market Share Index

27 Break Down the Drivers Tesco Shoppers vs Competition: PL attractiveness CO-OP SOMERFIELD MORRISONS SAFEWAY ASDA Perceive low value difference and PQ Inference SAINSBURY TESCO Below average Above average

28 PL category status in the UK 90 Brand Opportunity corr = 0, Brand Heaven 0 Hard Cheese Canned Green Beans Tinned Tomatos Pure Fruit Juice Carb Min Water Lemonades Canned Peas Soft Cheese Kitchen PaperTinned Fruit Jam Bleach Milk Pasta Tonic Cooking Water Fats & Oils Vitamins, Frozen Minerals Vegetables Bitter Dry Peanut Canned Butter Sweetcorn and Supplements Still Mineral Water Vodka/Wodka Frozen Fish Bean & Ground Facial Tissues Gin Coffee Electric Light Bulbs Dishwasher Chocolate Frozen Ready Canned Spread Sweet Biscuits Salad Dressings Fish Toilet Tissues Products Frozen Cooked Meat Meals Table Wine Rum Frozen Total Pizza Concentrated Products Ice Cream Fruit Mayonnaise Packet Soup Liquid Soap Squash Potato Whisky Hand Creams Crisps Ketchups Tinned Soup Tea Cooking SaucesYoghurts Butter Batteries Washing Up Liquids Other Flavoured Light Duty Washing Lavatory Cleaners Instant Coffee Sanitary Heavy Protection Carbonates Duty Sanitary Protection Window Powders Cleaners Processed Cheese Washing TamponsPowder Margarine Pantyliners Shaving & Hairsprays Foams & Nappies/Diapers Wet Dry Cat Cat Toilet Food Instant FoodSoap Drinking Dry Dog Spreads Food Soaps Colas Dentifrice/Toothpast Noodles Hair Chocolate Beer Conditioning Razor Shampoo Blades Deodorants Products Toothbrushes e Hair Colouring Products 0 0,2 0,4 0,6 0,8 1 PL Attractiveness Index Brand Hell Brand Threat

29 Top Category Drivers of PL in the UK LOW Advertising Intensity LOW New Product Introductions SMALL Trust Gap between National Brands and Private Labels SMALL Value Gap between National Brands and Private Labels SMALL Quality Gap between National Brands and Private Labels LOW Difficulty of making category * Based on consumer perceptions

30 Why milk is in brand hell Works against PL Advertising Innov TrustGap ValGap QualGap ProdbyNB Carb Min Water Instant Coffee Milk Works for PL Category rank out of all categories Because brands perform lousily on all key drivers of PL success.

31 Why hard cheese is in brand hell Works against PL Advertising Innov TrustGap ValGap QualGap ProdbyNB Carb Min Water Instant Coffee Milk Hard Cheese Works for PL Category rank out of all categories Because brands perform lousily on most key drivers of PL success.

32 Innovation in Brand Hell

33 Why yoghurt is (just) in brand heaven Works against PL Advertising Innov TrustGap ValGap QualGap ProdbyNB Works for PL Category rank out of all categories Yoghurt scores better because of perceived innovation and value gap. Carb Min Water Instant Coffee Milk Hard Cheese Yoghurt

34 Tesco s finest UK: premium PL

35 In summary Tesco is hugely successful, and driving category innovation. Tesco as brand. Tesco PL range is successful and will be extended internationally. Tesco UK shoppers are not more attracted to PL than average. Tesco s success with PL differs significantly between categories. Opportunity for category- and brand-specific dialogue based on country-specific category drivers of PL success (advertising, quality gap, trust gap, value gap, innovation, PL production by NB manufacturers) If you as a brand manufacturer offer Tesco a source of differentiation.

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