OLYMPIC LAGOON RESORT AGIA NAPA. Luxury All-Inclusive. Policies and General Information S 17

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1 OLYMPIC LAGOON RESORT AGIA NAPA Luxury All-Inclusive Policies and General Information S 17

Dear Guests, We are delighted to welcome you to Olympic Lagoon Resort - Agia Napa and to all our food &

The purpose of this booklet is to introduce you to our dining venues, each one having its own specific

Seven Orchids Pan Asian Restaurant In addition, we provide you with important information about our

These operating policies apply to all our outlets to ensure a comfortable, safe and pleasant dining

Now offering an upgraded Luxury All Inclusive Package, including a selection of branded international

Royal Olympic Restaurant Seven Orchids Pan Asian Restaurant Content: Page The All Inclusive Wristbands

2 Dear Guests, We are delighted to welcome you to Olympic Lagoon Resort - Agia Napa and to all our food & beverage outlets. The purpose of this booklet is to introduce you to our dining venues, each one having its own specific features, and most importantly, to help you enjoy them to the fullest! Seven Orchids Pan Asian Restaurant In addition, we provide you with important information about our Luxury All Inclusive policies, which we kindly ask you to read very carefully. These operating policies apply to all our outlets to ensure a comfortable, safe and pleasant dining experience during your holiday. Now offering an upgraded Luxury All Inclusive Package, including a selection of branded international alcoholic beverages. Royal Olympic Restaurant Seven Orchids Pan Asian Restaurant Content: Page The All Inclusive Wristbands and Day-Passes 4 What s included in your Luxury All Inclusive Package 4 Your Food Outlets: The right bite and place 5-7 Your Beverage Outlets: Drop in for a drink 8 The Little Monsters Kid s Club 9 The Teenz Club 9 Time for a Snack 10 Cinnamon Bar Rock n Roll Diner Captain s Deck Taverna Info-Kiosk for Restaurant Reservations 10 Our Luxury All Inclusive Policies 11 2 A perfect setting and ambience to match your appetite and mood! 3

THE ALL-INCLUSIVE WRISTBANDS AND DAY-PASSES Upon check-in you will receive an all-inclusive wristband that entitles you to take full advantage of our food and beverage outlets.

3 THE ALL-INCLUSIVE WRISTBANDS AND DAY-PASSES Upon check-in you will receive an all-inclusive wristband that entitles you to take full advantage of our food and beverage outlets. Kindly wear your wristband at all times, otherwise the staff will not be authorized to serve you. Our wristbands come in different colours for different purposes, as follows: Gold Wristbands: for in-house adults. Blue Wristbands: for in-house adults, residents of Fisherman s Village and Olympic Bay Green Wristbands: for in-house children and teenagers up to 18 years old. In accordance with our strict instructions, our staff will not serve alcoholic beverages to any guests wearing a green wristband. Day-Passes for Non-Residents: Special packages for either a particular banqueting event or for the whole day are available for non-residents and can be obtained at our reception desk. * For detailed charges please contact our reception team. WHAT IS INCLUDED IN YOUR Luxury All Inclusive PACKAGE The Olympic Lagoon Resort s Luxury All Inclusive packages will enhance your holiday experience by offering you the delicious pleasure of unlimited food and beverages. Day and night, meals, snacks, ice creams and drinks are yours to enjoy throughout the resort. What s included? Lavish breakfast, lunch and dinner buffets Choice of 4 restaurants for your dinner, including 3 theme restaurants (Seven Orchids Pan Asian Restaurant, Captain s Deck, Rock n Roll Diner) Delicious top quality local ice cream served at the Blue Lagoon Bar from to hrs. A rich selection of branded international alcoholic and non alcoholic beverages. (10:30hrs - 23:30hrs) Drinks and refreshments in a choice of 2 bars, as well as in the lobby lounge In your mini-bar upon arrival: 2 bottles of mineral water (1 bottle of mineral water replenished daily), 2 soft drinks and 2 packets of orange juice (these will not be replenished) All kinds of tasty snacks are served between 11:00hrs-22:00hrs Find out more For more information, such as opening hours and days as well as descriptions of each outlet, check the respective section in this booklet. To avoid misunderstandings, but to make the most of your package, please carefully read the information in our Luxury All Inclusive Policies section YOUR FOOD OUTLETS: THE RIGHT BITE AND PLACE The Olympic Lagoon Resort Agia Napa offers five food outlets in different settings, each with its distinctive ambience, theme or cuisine. Find out what makes each one special, so you will always choose the one that perfectly matches your mood and appetite! All-day dining and endless flavours Visit our main restaurant for breakfast, lunch or dinner and choose a different perspective every time, depending on your preferred setting and who you are dining with: indoors closer to your favourite buffet section, outdoors on the terrace, with your children in the special family area, or in one of the quiet corners reserved for adults. The extensive buffet features live show cooking, salads, pasta and pizza stations and the divine sweets corner. Our chefs offer you a rotating variety of themed buffets to ensure that you enjoy something different every day! Operating Hours: Breakfast: 07:00 hrs - 10:30 hrs. Lunch: 12:30 hrs - 14:30 hrs. Dinner: 18:30 hrs - 21:30 hrs. Cuisine: Different theme night every evening including kids buffet Who & When: For everyone, every day. Reservations: Not required. Service: Buffet & live cooking. Beverages for all meals are waiter served. Families section with kids animation. Designated adults-only section available. Dress Code: Shorts and T-shirts are allowed during breakfast and lunch; smart casual at dinner time. In the interest of your health and safety, please do not enter the Restaurant barefooted. Please do not enter the Restaurant in wet clothes. Note: Large party? Our Restaurant Manager would be happy to reserve a suitable table for the whole duration of your stay. Royal Olympic Restaurant Room Service All items ordered from Room Service menu will be charged as per menu prices. An additional room service charge of 3.00 per order applies. 4 5

Your local Cyprus Taverna The cosy outdoor Captain s Deck is a traditional Cyprus tavern overlooking the Fisherman s Village lake and watermill.

Operating Hours: Dinner daily, 19:00hrs -22:00hrs (last order) (except on Wednesday and Sundays) Cuisine: Traditional Cyprus Meze Who & When: For everyone, twice a week 3rd visit or more additional

Service: Meze style, waiter service Dress Code: Smart casual Note: Opening days and hours are subject to weather conditions.

4 Your local Cyprus Taverna The cosy outdoor Captain s Deck is a traditional Cyprus tavern overlooking the Fisherman s Village lake and watermill. It is the ideal setting for a traditional Cypriot meze including meat platters and authentic traditional sweets, all made from premium local ingredients. A healthy appetite is all you need! Operating Hours: Dinner daily, 19:00hrs -22:00hrs (last order) (except on Wednesday and Sundays) Cuisine: Traditional Cyprus Meze Who & When: For everyone, twice a week 3rd visit or more additional charges apply: 15 per adult and 7.50 per child Reservations: Required. Please use the Info-Kiosks to book your table. Service: Meze style, waiter service Dress Code: Smart casual Note: Opening days and hours are subject to weather conditions. The Management reserves the right not to operate the Restaurant due to Weather conditions. Back to the 50 s This indoor themed family restaurant rocks with good food and 50 s music and is open daily. The la carte menu features a tempting variety of burgers, sandwiches, fries, milkshakes and desserts. Jukebox music of your choice accompanies your meal and takes you back in time... Operating Hours: Daily, 11:00hrs - 23:00hrs (last order) Cuisine: Traditional 50 s diner-style menu Who & When: For everyone, every day Reservations: Not required Service: A la carte menu Dress Code: Smart casual A culinary journey around Asia Take a culinary journey around some of the most delectable flavours in Asia with the imaginative menu of the Seven Orchids Pan Asian Restaurant. Asian cuisine is all about harmony and balance of four basic tastes: sour, bitter, sweet and salty. Using only the freshest ingredients, the restaurant s menu includes recognizable dishes from Japanese teppan style cooking to Thai coconut and lime infused flavours and Malaysian green curry to the traditional five spices of China. Operating Hours: Family Dinner 18:30hrs - 20:30hrs Adults only 21:00hrs - 22:00hrs (last order) (except on Thursday and Sundays) Cuisine: Asian cuisine including sushi and Teppanyaki Who & When: For everyone, once a week 2nd visit or more additional charges apply: 15 per adult and 7.50 per child Reservations: Required. Please use the Info-Kiosks to book your table. Service: A la carte menu, waiter service Dress Code: Smart casual Note: Opening days and hours are subject to weather conditions. The Management reserves the right not to operate the Restaurant due to Weather conditions.... for snacks by the pool Visit the Blue Lagoon Kiosk by the Lagoon Swimming Pool next to the children s playground and you will find your perfect snack outlet. The choice includes packed sandwiches, green salads, and various beverages. Relax and enjoy a casual bite in the kiosk s own seating area. Operating Hours: Open daily, 10:30hrs - 18:00hrs Cuisine: Snacks and beverages Who & When: For everyone, anytime Service: Counter service Note: Opening days and hours are subject to weather conditions. The Management reserves the right not to operate the outlet due to Weather conditions. Captain s Deck Taverna Rock n Roll Diner Seven Orchids Pan Asian Restaurant 6 7

YOUR BEVERAGE OUTLETS: DROP IN FOR A DRINK In our continuous efforts to constantly improve our services, we are delighted to introduce a selection of branded international beverages offered in your

The programme changes every night, with a mix of family fun shows, disco nights, broadway style show, musicals, party specials, magician and a lot more.

service Dress Code: Feel free during the day, but choose smart casual attire in the evening. Note: Opening days and hours are subject to weather conditions.

For daytime relaxation and evening entertainment Welcoming all ages during the day, but reserved for adults in the evening, this is the venue of choice for those who enjoy classic cocktails and

5 YOUR BEVERAGE OUTLETS: DROP IN FOR A DRINK In our continuous efforts to constantly improve our services, we are delighted to introduce a selection of branded international beverages offered in your Luxury All Inclusive Package. Cool drinks and hot shows Cool off during the day with your favourite refreshments, then chill out in the evening as you enjoy our varied entertainment programme. The programme changes every night, with a mix of family fun shows, disco nights, broadway style show, musicals, party specials, magician and a lot more. Operating Hours: Open daily, 10:00hrs - 01:00hrs Menu: Cocktails, beers, non-alcoholic beverages, soft drinks, selection of coffees and much more Who & When: For everyone, anytime Service: Counter service Dress Code: Feel free during the day, but choose smart casual attire in the evening. Note: Opening days and hours are subject to weather conditions. The Management reserves the right not to operate the outlet due to Weather conditions. For daytime relaxation and evening entertainment Welcoming all ages during the day, but reserved for adults in the evening, this is the venue of choice for those who enjoy classic cocktails and drinks to accompany adult-oriented professional evening entertainment. Operating Hours: Open daily, 10:00hrs - 01:30hrs Menu: Full bar with cocktails, beers, wines, champagne & sparkling wines, cognacs & brandies, liqueurs, digestives & aperitifs, soft drinks and a selection of coffees. Who & When: All guests 10:00hrs - 21:00hrs Adults only 21:00hrs - 01:30hrs every night Service: Waiter service Dress Code: Smart casual at all times THE LITTLE MONSTERS KID S CLUB a kid s paradise The Olympic Lagoon Resort Children s Programme has been professionally designed to include numerous indoor and outdoor activities throughout the day and evening. A designated nursery room is also designed for children between 6 months to 36 months. For ages 3 years to 12 years, we also offer arts and crafts at the supervised kids club to outdoor sports and activities, we make sure everyone has a great time! Kids are accompanied for dinner and shows, by the dedicated entertainers during scheduled hours: Kids Dinner 18:30hrs - 20:00hrs (except on Wednesday and Sundays) Kids Disco 20:00hrs - 21:00hrs - Kids Programme 21:00hrs - 23:00hrs Operating Hours: 10:00hrs - 12:30hrs, 14:00hrs hrs, 21:00hrs - 23:00hrs Who: Infants 6 to 36 months old and kids 3-12 years old because teenagers need their space The Teenz Club is a teenager s fantasy, with a hi-tech arcade, internet and an exclusive supervised club complete with entertainment. The younger generation up to 18 years old can enjoy the Teenz Bar s special menu of non alcoholic cocktails and soft drinks. Operating Hours: Open daily, 10:00 hrs - 23:00 hrs Menu: Non-alcoholic cocktails, soft drinks and juices Who & When: Teenagers years old, anytime Reservations: All you need is your Teenz Club membership card which can be purchased at the reception. Service: Counter service Dress Code: Smart casual Cinnamon Bar Kids Club Teenz Club 8 9

6 TIME FOR A SNACK The most popular snacks and salads are yours to enjoy throughout the day in two different outlets: The Blue Lagoon Kiosk and the Rock N Roll Diner. Snacking Hours: Daily, 11:00-22:00 hrs - Kiosk until 18:00 hrs Who & When: For everyone, every day Blue Lagoon Kiosk: Everyone is welcome. Counter Service Menu: Packed sandwiches, green salads and various beverages. Rock N Roll Diner : Everyone is welcome. Waiter Service: Traditional 50 s diner style menu INFO-KIOSK FOR RESTAURANT RESERVATIONS Reserving a table in your favourite restaurant was never easier! Thanks to our 24-hour Info-Kiosk Reservations System, you can book a table in either the Seven Orchids Pan Asian Restaurant or Captain s Deck Taverna, anytime in advance. For your convenience, two Info-Kiosks are available, both next to reception area. How to use our Info-Kiosks: Select the Restaurant Table Reservation tab Choose your preferred language Select the restaurant of your choice Type in your room number Type the first 3 letters of your surname Select your preferred date Select your preferred time period from the ones available Press the confirmation button Collect your receipt to present it at the restaurant Press Exit Note: Any cancellation must take effect at least 8 hours prior to the booked time other wise you will lose the booking entitlement. For same-day reservation please book before 16:00 hrs In addition to the restaurant reservations system, our Info-Kiosks provide the following helpful tips: Hotel map Information on our Food & Beverage outlets and theme nights Entertainment & Activities Programme Kids Club Programme Teenz Club Programme Luxury All Inclusive Policies Spa Menu Kanika Developers Bus schedule information Weather conditions Restaurant Reservations How to use the Info Kiosk OUR Luxury All Inclusive POLICIES To ensure that you enjoy the full benefits of our Luxury All Inclusive arrangements and to avoid any misunderstandings, please note the following points: 1. Wristbands: Wear your wristband at all times so that you receive all the all-inclusive benefits & services. Without the wristband, our staff will not be able to offer you the services you are entitled to. 2. Mini-Fridge: Upon arrival only, your mini fridge will include 2 bottles of Local Mineral Water (1 bottle of mineral water replenished daily), 1 Cola, 1 Lemonade and 2 packets of orange juice (these will not be replenished). Enjoy them. 3. Non-Residents: o Offering food and drinks to non-resident guests is strictly prohibited. Kindly abide by this rule, otherwise the hotel will be obliged to deny you the service you are entitled to and will ask the non-residents to leave the hotel premises immediately. o Non-residents are welcome on the hotel premises upon purchase of a Day-Pass which is available at reception. Upon receiving this special Day Pass, non-residents can enjoy their visit. Please contact our reception desk for more information. 4. Beverage Outlets: o To avoid unnecessary waste, please order no more than 2 drinks per person at a time. o For your personal safety, no glasses are allowed around the pool, in the garden areas and in the guest rooms. Please use only the polycarbonate glasses available at the pool bar. o The Luxury All Inclusive package is valid only until 23:30 hrs. After that time all drinks will be charged according to the prices listed on the menu. o If you wish to order any drinks which are not included in your package, normal menu prices will apply. o Our staff is strictly instructed not to serve alcohol to guests under certain conditions, which are specified below: - If an Luxury All Inclusive guest is seen abusing alcohol - If children under 18 years of age are seen drinking alcoholic beverages - If an Luxury All Inclusive guest is not wearing his/her wristband - If an Luxury All Inclusive guest offers food or beverages to a non Luxury All Inclusive guest. Please note that the Hotel Management is obliged to abide by Cyprus regulations according to which the Management reserves the right to refuse the provision of services to intoxicated guests. 5. Food Consumption: All meals and snacks must be consumed only in the designated food outlets. Take-away is not allowed. 6. Restaurant Reservations: Table reservations are required for our Seven Orchids Pan Asian Restaurant and Captain s Deck Taverna. You can make your reservations at the InfoKiosk at any time. For same day bookings the reservation has to be made no later than 16:00 hrs. 7. Packed Lunches and Take-Away: For health & safety reasons, packed lunches and take-away meals are strictly prohibited. 8. Dress Code: Please note that the dress code required for each dining outlet, is as described in the information provided. The hotel reserves the right to refuse entry if a guest is not dressed accordingly. 9. Kindly note that bare feet and wet clothes are prohibited in the Royal Olympic Restaurant, the Cinnamon Bar, the Lobby and all other indoor areas. 10. Restaurant Beverages: All Inclusive Beverages served in our Restaurants include local wine, sparkling wine, beer, soft drinks, juices, still mineral water, tea, coffee and hot chocolate. Please be advised that the management of the hotel reserves the right to change any information mentioned in this document, without any prior notice 10 11

7 HOTEL MAP TIME FOR A SNACK The most popular snacks and salads are yours to enjoy throughout the day in two different outlets: The Blue Lagoon Kiosk and the Rock N Roll Diner. Snacking Hours: Daily, 11:00-22:00 hrs - Kiosk until 18:00 hrs Who & When: For everyone, every day Blue Lagoon Kiosk: Everyone is welcome. Counter Service Menu: Packed sandwiches, green salads and various beverages. Rock N Roll Diner : Everyone is welcome. Waiter Service: Traditional 50 s diner style menu INFO-KIOSK FOR RESTAURANT RESERVATIONS Reserving a table in your favourite restaurant was never easier! Thanks to our 24-hour Info-Kiosk Reservations System, you can book a table in either the Seven Orchids Pan Asian Restaurant or Captain s Deck Taverna, anytime in advance. For your convenience, two Info-Kiosks are available, both next to reception area. How to use our Info-Kiosks: Select the Restaurant Table Reservation tab Choose your preferred language Select the restaurant of your choice Type in your room number Type the first 3 letters of your surname Select your preferred date Select your preferred time period from the ones available Press the confirmation button Collect your receipt to present it at the restaurant Press Exit Note: Any cancellation must take effect at least 8 hours prior to the booked time other wise you will lose the booking entitlement. For same-day reservation please book before 16:00 hrs 01. Arrival / Foyer (Entrance) 02. Lobby & Reception 04. The Lobby Terrace 10. Parking Place 16. Pond 31. Back Entrance / Bus Stop Rooms 03. Main Building Middle Section Rooms 1st Floor nd Floor Main Building Right Wing Rooms 1st Floor nd Floor Fisherman Village Rooms Rooms Superior Bungalows` Rooms Family Junior Suite Gr Floor Standard Rooms 1st Floor Family Junior Suite Gr Floor st Floor Main Building Left Wing Rooms Gr. Floor st Floor nd Floor Way to The OLYMPIC BAY Rooms Restaurants 07. Rock n Roll Diner 08. Royal Olympic - Main Restaurant 14. Seven Orchids Pan Asian Restaurant 18 Captains Deck Taverna Bars 05. Cinnamon Bar 19. Blue Lagoon Pool Bar In addition to the restaurant reservations system, our Info-Kiosks provide the following helpful tips: Hotel map Information on our Food & Beverage outlets and theme nights Entertainment & Activities Programme Kids Club Programme Teenz Club Programme Luxury All Inclusive Policies Spa Menu Kanika Developers Bus schedule information Weather conditions Restaurant Reservations How to use the Info Kiosk 10 Kids & TeEnzs Club 27. Teenz Club 28. Little Monsters KIDS CLUB Leisure Facilities 09. Serenity Health Club & Spa / Gym & Hairsaloon / Indoor Pool 11. Multicourts 13. Fisherman s Swimming Pool 15. Lazy River 20. Adults Relaxing Pool 21. Kids Splash Pool 22. Blue Lagoon Pool Weddings 17. Windmill Wedding Venue / Windmill Square 29. Olympic Garden Wedding Venue 32. Aphrodite s Wedding Venue

8 P.O.Box 30386, CY 5343, Agia Napa - Cyprus Tel: , Fax: /Olympic.Lagoon.Resort.Agia.Napa

ELIAS BEACH HOTEL LIMASSOL. Luxury All-Inclusive. Policies and General Information S 18

ELIAS BEACH HOTEL LIMASSOL. Luxury All-Inclusive. Policies and General Information S 18 ELIAS BEACH HOTEL LIMASSOL Luxury All-Inclusive Policies and General Information S 18 Dear Guests, Splash Pool Bar We are delighted to welcome you to Cyprus and to our Elias Beach Hotel. The purpose of