Welcome to our 2018 Food & Wine Showcase! Showcase begins at 11:00am

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Our Vision To continually enhance our customers profits by being the distributor that provides innovative, value-added solutions in response to our customers ever changing needs.

2 Our Vision To continually enhance our customers profits by being the distributor that provides innovative, value-added solutions in response to our customers ever changing needs. To achieve this vision, we treat our staff, customers and suppliers as partners, with integrity and respect, and recognize that our success and profitability depend on the success of our partners.

3 Welcome! Welcome to our 2018 Food & Wine Showcase! Showcase begins at 11:00am Today s Speakers: John King J.Kings Foodservice/Grapes & Greens Current Status of the Market Andy Calimano Starfish Junction App-ortunities in Social Media Jake Orefinger Ubereats Online Food Delivery Business Sinead King Riverhead Ciderhouse Staffing with Millennials Le Verne Martin Universal Signs and Service Websites/Design Chris Kane Munchmoneyapp.com Loyalty Programs

4 There are three kinds of people in this world: -Those who make it happen -Those who watch what happens -Those who wonder what happened Thanks! - Mark Miller

Recap of Last 5 Year s Food Show Themes 2014 Local for 40:

local items to menus to meet customers demand for locally sourced

Accountant and attorney panel discussing overtime laws and labor audits

cost Start worrying about labor/labor costs 2017 Food Cost + Labor Cost

Plate Cost 2018 App-ortunities food wine tech Social Media Online

5 Recap of Last 5 Year s Food Show Themes 2014 Local for 40: Rediscovering the Difference in Distribution Focus on Local: Adding local items to menus to meet customers demand for locally sourced product Focus on Organics and NAE meats 2015 Focus: Today s Trends Accountant and attorney panel discussing overtime laws and labor audits 2016 Focus on $15 Forget worrying about food cost less than 2% of plate cost Start worrying about labor/labor costs 2017 Food Cost + Labor Cost = Plate Cost Rethinking the plate cost matrix: Food Cost + Labor Cost = Plate Cost 2018 App-ortunities food wine tech Social Media Online Delivery Services Staffing with Millennials Loyalty Programs Website/Design

6 Current State of the Marketplace 0% Growth in the Food Business in 2016 (-1% in 2017) 20% Growth in the Food Delivery Business Chains Targeting 25% of Their Business as To-Go Business Labor & Occupancy Costs Demanding a Grow or Go Mentality All we want to do today is to spark a dialogue and a call to action. We need your business to survive for us to survive.

GM In-Car Ordering Interface Voice Activated Devices: Denny s and TGI Fridays are taking advantage of

8 Tech/App Based Ordering Car Ordering: Last Year, General Motors introduced Marketplace for ordering and paying for food and making dinner reservations while driving its cars. GM In-Car Ordering Interface Voice Activated Devices: Denny s and TGI Fridays are taking advantage of touchless ordering offered through Amazon Alexa. Facebook: In late 2007, Facebook launched ordering directly on it s online site and app.

Case Studies in Mobile App Ordering Klatch Coffee family owned coffee chain wary about mobile app reducing the human experience Tried mobile app through POS company that offers online ordering for

9 Case Studies in Mobile App Ordering Klatch Coffee family owned coffee chain wary about mobile app reducing the human experience Tried mobile app through POS company that offers online ordering for pick-up, news and rewards points Since launching, Klatch has racked up 3,000 users. Customers aren t always taking their coffee and running app has resulted in increased visit frequency and no loss in average check. 19 Unit Bubbakoo s Burittos reported that 12% of business now comes from mobile orders Average guest Checks are 20% higher

Delivery App Overview/Demo Offers exclusive in-app discounts, but it foregoes a delivery fee and allows you to order with just a few Clicks Availability: Seamless is available in more 600 cities in

10 Delivery App Overview/Demo Offers exclusive in-app discounts, but it foregoes a delivery fee and allows you to order with just a few Clicks Availability: Seamless is available in more 600 cities in the United States. Fee: There s no fee to use the app, but there are often order minimums. Simply enter your location and Grubhub will show you all of the restaurants in your area. You can search by cuisine (Italian) or by a specific menu item (cheeseburger), making it easy to find your next meal. You can also save delivery locations, such as work or home, to speed up the process. Availability: Grubhub is available in more than 900 cities. Fee: The app is free to use, though some restaurants may charge a delivery fee and have a minimum order amount. Unique Features: DoorDash Delight scoring system. The Delight Score uses factors such as food quality, restaurant popularity, delivery time, and customer satisfaction in order to recommend the best restaurants in your area. Availability: DoorDash is available in dozens of cities, including Atlanta, Seattle, Boston, New York, and Chicago, among others. Fee: The fee varies by restaurant. The price typically includes the cost of your meal, as well as tax, delivery fees, and an optional tip. Some restaurants charge additional service fees.

11 Case Study in Mobile App Ordering J.Kings IT Department Tried Grubhub App in Preparation for this Presentation Ordered from Waverly Avenue Deli Food came quick and hot Would definitely order from Waverly Avenue Deli Again Would not have chosen them before finding them on GrubHub but will now recommend them to friends Now have Waverly Avenue Deli Saved on Alexa so can just ask Alexa to Order Again

12 Alexa Food Ordering Demo

13 Digital Waitlists Yelp Nowait is available at over 4,000 restaurants Allows diners to check on table times and put their names on a waitlist without entering the restaurant.

14 Attention Delis & Bagel Stores Dunkin Donuts is testing online catering orders in four states, with some office party packs costing nearly $100 for baked goods and beverages States testing online catering include: Connecticut Massachusetts Pennsylvania Vermont

Top 5 Tech Trends For Casual Dining More chains are offering digital ordering platforms for a growing generation of diners who prefer touch screens over personal interactions Home Delivery is up,

15 Top 5 Tech Trends For Casual Dining More chains are offering digital ordering platforms for a growing generation of diners who prefer touch screens over personal interactions Home Delivery is up, especially for locations offering delivery through apps like Uber Eats, DoorDash and GrubHub To combat declining visits, many chains are looking to loyalty programs to increase customer frequency Tablet ordering is up and helps solve classic service issues like flagging down a busy server to order a drink or pay for the bill Emerging Trend Chip-enabled tablets to allow diners to pay with virtual wallet programs like Apple Pay

16 There are three kinds of people in this world: -Those who make it happen -Those who watch what happens -Those who wonder what happened Thanks! - Mark Miller

17 Uber Eats Jake Orefinger website: ubereats.com

18 Starfish Junction Productions Andy Calimano Social Media The How s and Why s andyc@starfishjunction.com website: starfishjunction.com

19 Staffing It s Not Impossible You Just Need to Speak their Language Sinead King

Creating a schedule Employees Adding Different pay scales Setting up their availability Time off requests Login times Reporting Labor v s sales

20 Creating a schedule Employees Adding Different pay scales Setting up their availability Time off requests Login times Reporting Labor v s sales Time off website: schedulefly.com Schedule Edit Copy and Past Employee hours Time off Shift trades Shift Trade History Fly Notes Documents Printing

21 Universal Signs and Service Le Verne Martin Who We Are and What We Do website: universalsignsny.com

22 Munchmoneyapp.com Chris Kane Loyalty Program Startup website: munchmoneyapp.com

23 Enjoy the Food & Wine Showcase! In the absence of VALUE everything is price. Please consider what adds VALUE and controls labor.

Table of Contents. Contact Information

Table of Contents. Contact Information Case Study 2015 Table of Contents The Challenge.......................................................................... 1 Pizza Hut and the U.S. Pizza Market...................................................