Gecko Hospitality Survey Report 2017
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1 Salary Gecko Hospitality Survey Report
2 Dear Restaurant Professional, On behalf of Gecko Hospitality, it s my pleasure to present our third annual Hospitality Management Salary Survey Report for The data collected in our survey is based on information obtained directly from restaurant management professionals between January 2017 and December The survey reveals statistics from over 2000 Hospitality Management professionals throughout the United States and Canada and the results encompass the most popular segments and job titles in the hospitality industry. While industry average salaries are the highlight of our statistical findings: gender, geographic location, turnover, and salary increases are among the many factors which comprise the details and depth of this survey. Gecko Hospitality strives to provide mutually beneficial and the most up-to-date data from our survey to our candidates and clientele. For example, both men and women had the same top-5 reasons why they left their previous employer. With this information, you as an employer can create a culture within your operation preventing your top employees from leaving for these reasons. Another interesting realization occurred when we discovered the majority of people in each of the classifications only graduated with a 2-year degree. However, these same people have had an average of 13 years experience within the Hospitality Industry. As a candidate, you could extrapolate that employers are looking for people with quality involvement in the industry rather than a higher degree. Employers may also be disqualifying a talented candidate based on the education requirements of a minimum 4-year degree. We hope you enjoy the information presented in this survey and wish you success and prosperity throughout Respectfully, RESTAURANT Robert Krzak President Gecko Hospitality
3 Restaurant Definitions QUICK SERVICE () Quick service restaurants emphasize speed of service. Operations range from small-scale street vendors with food carts to multi-billion dollar corporations like McDonald's and Pizza Hut. If table seating is available, ordering is not done from the table but from a front counter. Drive-through and take-out service may also be available. FAST CASUAL Fast casual restaurants are primarily chain restaurants, such as Chipotle Mexican Grill and Panera Bread. Their average meal ranges from $8 - $15. Fast casual restaurants usually do not offer full table service, but may offer non-disposable plates and cutlery. FAMILY DINING Family dining restaurants are full-service restaurants where guests are waited on by a service staff and alcoholic beverages are not served. Average meals range from $9 to 13. Chain examples include: Bob Evans, Perkins, and Cracker Barrel. CASUAL DINING A casual dining restaurant serves moderately-priced food in a casual atmosphere. The average meal would range from $10 to $20. Casual dining restaurants typically provide table service. Chain examples include: TGI Friday's and Applebee's. Casual dining restaurants often have a full bar with separate bar staff, a larger beer menu and a limited wine menu. UPSCALE CASUAL Upscale casual restaurants are where you re likely to see a tablecloth, a trained wait staff, and a full bar. The average check is from $25 to $50 per person. Some upscale casual restaurants are Fleming s Prime Steakhouse & Wine Bar, Cooper s Hawk Winery & Restaurant, and Burtons Grill. UPSCALE DINING Upscale dining restaurants pamper guests and have higher prices than other restaurants. You are tended to by more than one server and a sommelier will drop by your table. The best known Upscale dining chain restaurants are Ruth s Chris Steak House, Morton s The Steakhouse, and McCormick & Schmick s.
4 TABLE OF CONTENTS TABLE OF CONTENTS 1 BREAKDOWN OF CANDIDATES 2 AVERAGE STARTING SALARIES 3 SALARY INCREASES 8 CLASSIFICATION UPGRADES/DEGREES EARNED 11 SOUTHEAST REGIONAL BREAKOUT 12 NORTHEAST REGIONAL BREAKOUT 17 MIDWEST REGIONAL BREAKOUT 21 SOUTHWEST REGIONAL BREAKOUT 26 ROCKY MOUNTAIN REGIONAL BREAKOUT 30 PACIFIC REGIONAL BREAKOUT 34 CANADA REGIONAL BREAKOUT 39 PAGE 01
5 2089 Restaurant Management Candidates Were Surveyed (2017) GENDER = 601 = 1488 CLASSIFICATION Assistant Manager Catering/Sales/Events Manager Corporate Director of Operations District / Multi-Unit Manager Executive Chef General Manager Hourly Kitchen Manager Sous Chef PAGE 02
6 AVERAGE STARTING SALARIES 2017 $46,746 $52,635 $63,000 $89,500 $82,136 $61,500 $53,556 $12.53 $45,816 $46,010 Assistant Manager Catering/Sales/Events Manager Corporate Director of Operations District / Multi-Unit Manager Executive Chef General Manager Hourly Kitchen Manager Sous Chef $49,586 $61,589 $78,546 $97,118 $65,600 $66,647 $61,354 $13.29 $52,430 $53,727 PAGE 03
7 AVERAGE STARTING SALARIES Assistant Manager $37,633 $46,033 $45,556 $49,457 $52,588 $56,653 $37,921 $42,328 $41,737 $48,079 $54,625 $56,545 $35,905 $41,540 $39,527 $47,440 $51,900 $56, $42,529 $39,900 $38,112 $47,493 $46,643 $42,761 $44,800 $45,878 $47,395 $51,813 $50,874 $48,554 $56,155 $54,888 $54,600 $64,128 $57,785 $55,000 Kitchen Manager $35,080 $47,500 $52,000 $53,625 $51,333 $48,023 $57, $55,000 $57,222 $54,674 $54,500 $43,250 $45,625 $52,677 $52,249 $51,791 $56,111 $54,375 $57,000 $64,000 $60,000 PAGE 04
8 AVERAGE STARTING SALARIES General Manager $45,493 $50,927 $53,550 $66,574 $67,500 $93,750 $43,656 $51,319 $47,222 $54,950 $63,666 $43,391 $52,958 $49,620 $55,566 $59,260 $61, $51,747 $49,199 $48,720 $54,857 $53,459 $54,800 $56,155 $53,556 $53,334 $66,929 $64,649 $62,535 $75,455 $67,556 $62,500 $81,469 $84,000 $65,000 Executive Chef $60,000 $53,000 $57,850 $63,000 $60,145 $55,000 $68, $63,743 $61,264 $63,700 $66,119 $66,042 $63,846 $76,282 $73,840 $69,250 District/ Multi-Unit Manager $73,722 $69,833 $62,500 $150,000 $90,000 $90,000 $83,000 $75, $74,955 $72,816 $67,730 $78,350 $69,730 $71,900 $76,500 $88,900 $83,058 $79,444 $80,000 $110,400 PAGE 05
9 AVERAGE STARTING SALARIES Director of Operations $60,250 $122,500 $92,500 $67,000 $90, $90,000 $83,500 $108,730 $77,000 $111,111 $122,000 $106,429 $98,333 $108,333 $140,000 $155,000 $100,000 Corporate $98,000 $100,000 $70,000 $52,666 $50,000 $51,666 $75,000 $62, $60,850 $72,000 $64,200 $60,000 $71,000 $59,333 $80,000 $85,000 $75,000 $120,000 Catering/Sales/Events Manager $46,667 $55,600 $48,000 $52,818 $54,400 $51,167 $56,500 $50,571 $37,440 $43,920 $47,500 $53, $56,456 $31,250 $41,500 $56,000 $55,000 $60,000 $62,500 PAGE 06
10 AVERAGE STARTING SALARIES Sous Chef $40,000 $50,000 $42,020 $51,100 $50,000 $54, $55,250 $55,000 $50,950 $50,395 $55,583 $52,850 $55,885 $57,480 Hourly $11.50 $12.60 $9.37 $12.50 $12 $11 $15.80 $15 $ $16 $14.80 $11 $14 $10.50 $12 $12 $13.50 $16.25 $ PAGE 07
11 The following depicts managers who received a salary increase when accepting a management position with a new company GENDER = 223 = % % CHECK PAGE 08
12 AVERAGE RAISE PER CLASSIFICATION $5,574 $5,271 $4,349 $6,064 $5,354 $4,683 $7,275 $3,000 $4,550 $5,370 $4,989 $4,922 $7,375 $4,153 $3,837 $7,771 $3,222 $4, $4,743 $4,497 $6,246 $4,980 $5,300 $5,298 $5,884 $6,050 $3,700 $6,007 $5,610 $6,686 $6,008 $7,909 $5,647 $5,457 $9,098 $6,900 Top 10 Reasons Restaurant Managers Left Their Employer And How Many Received A Raise With Their New Employer TOP 10 / % Received Raise TOP 10 / % Received Raise Better Opportunity 44% Better Opportunity 38% Unemployed 22% Unemployed 19% Relocation 38% Relocation 30% Not Satisfied 52% Not Satisfied 31% No Growth 38% No Growth 47% Long Commute 45% Business Closed 22% Quality Of Life 33% Quality Of Life 28% Monetary 94% Back Into Industry 14% Business Closed 33% Long Commute 30% Back Into Industry 45% Downsized 28% PAGE 09
13 Years in Business (Both Male and Female) Assistant Manager Catering/Sales/Events Manager Corporate Director of Operations District / Multi-Unit Manager Executive Chef General Manager Hourly Kitchen Manager Sous Chef Jobs In Last 5 Years (Both Male and Female) Percentage Receiving Bonuses from Previous Employer % 34% 31% 44% Avg. Bonus Avg. Bonus Avg. Bonus Avg. Bonus $7,563 $5,707 $5,395 $7,240 PAGE 10
14 CLASSIFICATION UPGRADE Percentage of Restaurant Managers that accepted a position to a higher restaurant classification 6% 5% DEGREE OR NO DEGREE: YOU MAKE THE CALL! 2- YEAR 4-YEAR NONE Assistant Manager 37% 25% 38% Catering/Sales/Events Manager 27% 50% 23% Corporate 23% 59% 18% Director of Operations 16% 63% 21% District / Multi-Unit Manager 40% 43% 17% Executive Chef 60% 19% 21% General Manager 31% 34% 35% Hourly 50% 29% 21% Kitchen Manager 45% 18% 37% Sous Chef 46% 12% 42% PAGE 11
15 SOUTHEAST REGIONAL BREAKOUT The Southeast consists of the following states: Delaware Maryland DC West Virginia Virginia Kentucky North Carolina South Carolina Tennessee Georgia Florida Alabama Mississippi Arkansas Louisiana OVERALL AVERAGE FOR THE SOUTHEAST REGION $43,571 $42,961 $49,773 $50,214 $51,000 $50,000 $48,462 $49,545 $47,557 $55,922 $65,899 $61,082 BREAKDOWN BY JOB Assistant Manager $38,290 $41,896 $46,157 $49,514 $44,667 $42,189 $46,675 $44,625 $51,281 $58,500 $49,000 PAGE 12
16 BREAKDOWN BY JOB Catering/Sales/Events Manager $38,000 $42,000 $56,000 Corporate $72,500 $60,000 Director of Operations $90,000 $80,000 $123,333 District / Multi-Unit Manager $84,500 $72,000 $68,500 $73,000 PAGE 13
17 BREAKDOWN BY JOB Executive Chef $60,350 $73,214 $62,581 General Manager $46,490 $46,125 $54,071 $59,250 $70,000 $48,207 $50,462 $55,440 $64,486 $78,688 $84,167 Hourly $12 $ PAGE 14
18 BREAKDOWN BY JOB Kitchen Manager $40,000 $52,000 $55,000 $55,000 $44,500 $42,000 $50,659 $55,667 Sous Chef $50,000 $50,000 $44,600 $58,000 $49,500 Females Received Raises Males Received Raises 40% 29% Avg. Raise: $5,077 Avg. Raise: $5,422 PAGE 15
19 BREAKDOWN BY JOB Females Received Bonuses Males Received Bonuses 35% 36% Avg. Bonus $6,113 Avg. Bonus $9,434 PAGE 16
20 NORTHEAST REGIONAL BREAKOUT The Northeast consists of the following states: Vermont Maine New Hampshire Rhode Island Massachusetts Connecticut New Jersey New York Pennsylvania OVERALL AVERAGE FOR THE NORTHEAST REGION $42,869 $50,722 $48,750 $53,882 $57,500 $70,000 $49,492 $52,107 $44,093 $59,139 $62,844 $70,295 BREAKDOWN BY JOB Assistant Manager $36,620 $49,778 $45,000 $52,313 $57,500 $42,700 $47,055 $44,093 $54,627 $56,500 $60,000 PAGE 17
21 BREAKDOWN BY JOB Catering/Sales/Events Manager Corporate $55,000 $51,750 $75,000 Director of Operations $74,000 $82,500 District / Multi-Unit Manager $72,500 $71,000 $67,500 $95,000 Executive Chef $60,000 $63,000 $60,000 $63,682 $66,000 $90,000 PAGE 18
22 BREAKDOWN BY JOB General Manager $42,366 $51,667 $60,000 $62,253 $75,000 $50,400 $55,109 $70,818 $75,000 $69,500 Hourly $18 Kitchen Manager $55,000 $55,036 $55,000 Sous Chef $46,500 $63,167 PAGE 19
23 BREAKDOWN BY JOB Females Received Raises Males Received Raises 40% 30% Average Raise Average Raise $7,435 $6,391 Females Received Bonuses Males Received Bonuses 31% 33% Average Bonus Average Bonus $5,981 $8,151 PAGE 20
24 MIDWEST REGIONAL BREAKOUT The Midwest consists of the following states: North Dakota South Dakota Nebraska Minnesota Wisconsin Iowa Ohio Michigan Indiana Illinois Missouri Kansas OVERALL AVERAGE FOR THE MIDWEST REGION $42,570 $47,124 $44,333 $50,794 $54,244 $55,615 $49,034 $53,724 $45,430 $55,157 $65,503 $70,595 BREAKDOWN BY JOB Assistant Manager $36,978 $47,352 $44,000 $47,545 $54,500 $53,627 $43,638 $47,953 $46,091 $48,939 $52,600 $61,400 PAGE 21
25 BREAKDOWN BY JOB Catering/Sales/Events Manager $60,000 $65,000 $47,500 $68,000 Corporate $85,000 Director of Operations $90,000 $85,000 $140,000 District / Multi-Unit Manager $52,000 $90,000 $60,500 $80,000 $90,000 PAGE 22
26 BREAKDOWN BY JOB Executive Chef $64,200 $65,200 $86,875 General Manager $45,695 $51,118 $47,000 $70,000 $65,000 $52,867 $57,348 $50,667 $63,870 $74,278 $93,500 Hourly $11.50 $7 $11 $15 $11 PAGE 23
27 BREAKDOWN BY JOB Kitchen Manager $30,160 $52,500 $45,000 $50,833 $66,000 Sous Chef $57,000 $50,000 $50,909 $55,100 Females Received Raises Males Received Raises 46% 38% Average Raise $5,984 Average Raise $5,042 PAGE 24
28 BREAKDOWN BY JOB Females Received Bonuses Males Received Bonuses 34% 38% Average Bonus $4,458 Average Bonus $6,061 PAGE 25
29 SOUTHWEST REGIONAL BREAKOUT The Southwest consists of the following states: Oklahoma Arizona New Mexico Texas OVERALL AVERAGE FOR THE SOUTHWEST REGION $40,673 $43,196 $45,000 $58,777 $60,000 $79,500 $45,750 $46,483 $49,333 $55,833 $76,000 $82,000 BREAKDOWN BY JOB Assistant Manager $37,408 $42,200 $45,000 $50,400 $37,429 $46,333 $49,333 $50,050 PAGE 26
30 BREAKDOWN BY JOB Catering/Sales/Events Manager $57,000 $49,333 $55,000 $58,500 $31,250 Corporate $70,000 $50,000 District / Multi-Unit Manager $80,000 PAGE 27
31 BREAKDOWN BY JOB Executive Chef $76,667 General Manager $48,000 $74,000 $60,000 $110,000 $52,222 $48,500 $76,786 $74,000 $90,000 Hourly Kitchen Manager $12 $52,000 Sous Chef $50,000 PAGE 28
32 AVERAGE STARTING SALARIES Received Raises Received Bonuses 30% 31% 23% 42% Avg. Raise: Avg. Raise: Avg. Bonus Avg. Bonus $4,222 $3,981 $5,857 $6,152 PAGE 29
33 ROCKY MOUNTAIN REGIONAL BREAKOUT The Rocky Mountain consists of the following states: Colorado Montana Idaho Wyoming Nevada Utah OVERALL AVERAGE FOR THE ROCKY MOUNTAIN REGION $37,504 $50,000 $56,222 $45,000 $60,000 $55,500 $48,887 $49,333 $57,574 $59,333 $58,750 BREAKDOWN BY JOB Assistant Manager $18,720 $50,000 $56,222 $45,000 $60,000 $55,500 $45,516 $47,500 $51,132 $47,000 $61,500 PAGE 30
34 BREAKDOWN BY JOB Catering/Sales/Events Manager $45,000 $52,000 Corporate $80,000 District / Multi-Unit Manager $95,000 Executive Chef $71,000 $52,000 PAGE 31
35 BREAKDOWN BY JOB General Manager $41,267 $59,000 $65,000 $62,643 $71,333 Kitchen Manager $44,250 $52,250 $43,000 Sous Chef $55,000 $60,000 PAGE 32
36 BREAKDOWN BY JOB Received Raises 47% 31% Avg. Raise: $5,722 Avg. Raise: $5,738 Received Bonuses 26% 27% Avg. Bonus Avg. Bonus $5,000 $4,694 PAGE 33
37 PACIFIC REGIONAL BREAKOUT The Pacific Northwest consists of the following states: Washington Oregon California Alaska Hawaii OVERALL AVERAGE FOR THE PACIFIC REGION $48,714 $68,500 $38,333 $53,648 $54,600 $67,625 $58,429 $59,120 $46,589 $64,342 $65,762 $66,800 BREAKDOWN BY JOB Assistant Manager $40,333 $57,667 $33,500 $52,600 $55,750 $56,500 $38,104 $54,333 $36,530 $56,527 $56,625 $62,125 PAGE 34
38 BREAKDOWN BY JOB Catering/Sales/Events Manager $65,000 $48,000 $53,400 Corporate $100,000 $50,000 $80,000 $71,667 $200,000 $80,000 Director of Operations $125,000 District / Multi-Unit Manager $76,500 $150,000 $90,833 $100,000 $105,000 PAGE 35
39 BREAKDOWN BY JOB Executive Chef $70,000 $60,000 $68,667 $55,000 $73,900 General Manager $47,833 $58,000 $68,333 $77,500 $56,986 $57,458 $65,000 $73,882 $80,833 $75,250 Hourly $ PAGE 36
40 BREAKDOWN BY JOB Kitchen Manager $52,000 $60,857 $55,500 $57,500 $60,000 Sous Chef $27,040 $55,250 $55,000 $60,917 $64,333 $58,400 Females Received Raises Males Received Raises 35% 42% Avg. Raise $7,126 Avg. Raise $7,167 PAGE 37
41 BREAKDOWN BY JOB Females Received Bonuses Males Received Bonuses 42% 48% Avg. Bonus $6,895 Avg. Bonus $9,619 PAGE 38
42 CANADA REGIONAL BREAKOUT Canada consists of the following territories: Alberta British Columbia Montreal Ontario Vancouver Island OVERALL AVERAGE FOR THE CANADA REGION $38,667 $50,000 $45,575 $50,000 $46,667 $58,500 $51,486 $63,250 BREAKDOWN BY JOB Assistant Manager $41,000 $44,684 $50,000 $46,667 $50,259 PAGE 39
43 BREAKDOWN BY JOB Catering/Sales/Events Manager $63,500 Executive Chef $66,000 $66,500 General Manager $34,000 $50,000 $62,500 $55,000 $58,500 $60,000 Kitchen Manager $52,000 PAGE 40
44 BREAKDOWN BY JOB Received Raises Received Bonuses 8% 15% 25% 0% 25% Avg. Raise: Avg. Raise: Avg. Bonus Avg. Bonus $8,000 $5,178 $0 $4,750 PAGE 41
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