Report Brochure UK WINE RETAIL TRENDS December REPORT PRICE GBP 1,500 EUR 2,100 USD 2,400 AUD 3,300 3 Report Credits

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1 Report Brochure UK WINE RETAIL TRENDS 2015 December 2015 REPORT PRICE GBP 1,500 EUR 2,100 USD 2,400 AUD 3,300 3 Report Credits Wine Intelligence

2 Report price Report price: GBP 1,500 EUR 2,100 USD 2,400 AUD 3,300 Report credits: 3 51 page PowerPoint report *All prices exclusive of VAT, GST, or relevant local sale taxes at the current rate 2

3 CONTENTS Introduction p. 4 Management summary p. 5 Understanding channel usage and perceptions p. 13 Channel usage Channel price perception Behaviour changes by channel Online wine sales case study The rise of discounters Understanding retailer usage and perceptions p. 25 Retailer usage Most frequently used retailers Reasons for using retailers most often Direct to home delivery and perceptions Consumer profiling by channel p. 32 Trends in UK wine retail p. 40 Methodology p. 48 Wine Intelligence

4 Excerpts from the introduction The retail environment is a constantly moving target - along with hairstyles, clothes and cars, it must evolve to reflect new technology, fashion and the cultural needs of the age. It can also be a very difficult business to be successful in. Today s retail environment is arguably more fluid and fragile than ever. Consumers are being influenced by a rapidly moving global conversation on social media, and enticed by easy click-here enticements to spend their money without ever seeing the inside of a shop. The report, our first publication in this area, is an effort to catalogue some of these trends as of this moment within the off-trade environment for wine, to reveal the patterns and insights that could inform product development, positioning, merchandising and promotion. Kirsty Mainprize Senior Project Executive Wine Intelligence 4

5 UK retailing trends in 2015 Taking advantage of modern technological advances to provide a quicker, more convenient service Instant Cross-over on- & off-trade, cross-over multi category, delivering flexibility, interaction & reasons to linger for longer Cross-over Simplicity Simplification of offtrade experience to encourage easier decision-making, a streamlined buying process and to create a sense of novelty Ultra niche Participation Localism Ultra specialisation and expertise delivers uniqueness and memorability to consumers Opportunities to further customer involvement and the creation of a more customised consumer experience Access to local artisanal produce made more convenient for consumers with busy lifestyles UK Wine Retail 5

6 Consumer behaviour in the UK market is polarising towards high involvement knowledge seeking and low involvement convenience seeking What are consumers looking for? Need for convenience, good value and simplicity of choices Thirst for knowledge, indulgence and to discover new and interesting wines Value for money Indulgence Simplicity vs. Knowledge UK Wine Retail Convenience Discovery 6

7 Vinitrac Methodology The data for this survey was collected in the UK in August 2013, August 2014 and June Data was gathered via Wine Intelligence s Vinitrac online survey: 1,019 UK regular wine drinkers (August 2013) 1,001 UK regular wine drinkers (August 2014) 1,000 UK regular wine drinkers (June 2015) Respondents were screened to ensure that they drink wine at least once per month; drink red, white or rosé wine; and buy wine in the off-trade and/or in the on-trade. Invalid respondents (those who sped through the survey or gave inconsistent answers to selected questions) were removed before analysis. The data is representative of UK regular wine drinkers in terms of age and gender 7

8 Research methodology Vinitrac How does Vinitrac work? 1) Defining the right samples: Wine Intelligence, with the support of global research companies (e.g. TNS, YouGov), regularly runs calibration studies in each market in order to define demographic specifications of the wine consumers and the size of the market (i.e. penetration of wine consumption) 2) Running the online survey: Invitations to participate in an online survey programmed by Wine Intelligence are then distributed to residents in each market Respondents are directed to a URL address, which provides access to the online survey Based on given criteria (e.g. age, beverage, frequency of wine consumption) respondents will either proceed or screen out of the survey Wine Intelligence monitors completed responses to build samples representative of the target markets wine drinking population based on the most recent calibration study 3) Cleaning the data: When a representative sample is logged, the survey is closed Wine Intelligence will then clean out all invalid data points (e.g. those who sped through the survey or gave inconsistent answers to selected questions) and weight the data in order to ensure representability 8

9 REPORT PRICE: GBP 1,500 EUR 2,100 USD 2,400 AUD 3,300 3 Report Credits Format: 51 page PowerPoint (PDF) Purchase online: Contact us directly: reports-shop@wineintelligence.com If you have any questions, please contact your local Wine Intelligence office: AVIGNON Jean-Philippe Perrouty, Director, Wine Intelligence France T +33 (0) jean-philippe@wineintelligence.com CAPE TOWN Dimitri Coutras, South Africa Country Manager T dcoutras@iafrica.com DELAWARE Erica Donoho, USA Country Manager T erica@wineintelligence.com FRANKFURT Wilhelm Lerner, Associate Director/Germany Country Manager T +49 (0) wilhelm@wineintelligence.com LONDON Eleanor Hickey, Assistant to the CEO T eleanor@wineintelligence.com SYDNEY Natasha Rastegar, Australia Country Manager T +61 (0) natasha@wineintelligence.com TRIESTE Pierpaolo Penco, Italy Country Manager T pierpaolo@wineintelligence.com Retail Trends