Caffè Moak S.p.A. coffee roasting company. history

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coffee roasting company 97015 Modica (RG), Italy Viale delle Industrie 49-51-53 tel. +39 0932 904755 fax +39 0932 904001 info@caffemoak.com www.caffemoak.com Management Giovanni Spadola President and founder Alessandro Spadola Chief Executive Officer Giuseppe Monciino Sales Director Italy Alessandro Spadola Chief Financial Officer Pro tempore Marco Caudini Export Sales Director Annalisa Spadola Marketing Director Maurizio Mauro Chief Operating Officer history Born in 1967, Caffè Moak works is the coffee roasting and distribution sector. In its fifty years of activity, the company is nowadays present in many countries, but the bond with its territory is primordial. The town of Modica, where Moak was founded, was part of the greatest civilizations during its thousand-year old history: Motyka for the Greeks, Motuca for the Romans, Mohac for the Arabs. Indeed, when Giovanni Spadola gave life to a new entrepreneurial reality, the Arabs - discoverers and great coffee drinkers wanted to be recalled. In few years, Caffè Moak reaches important goals with a significant growth on Italian ground first, and then abroad, cornering the markets in the five continents. An achievement gained thanks to new modernization projects the company starts in both the production and management sector, besides the care and attention to its image, which represents a strong point of the brand. However, what turned Moak into a made in Italy quality brand is the careful selection of coffees, among the most valued worldwide, as well as the single roasting system a process that allows to respect the organoleptic features of every single coffee bean and offers clients the pleasure of a real Italian espresso, whether it is at the bar, at home or in the office. 1/4

Some numbers 1.000 tons of coffee stop at Moak every day 70 tons per day (24 million kg per year) of production capacity 24 stock silos for green coffee for a total of 1.200 tons 3 300 kg roasters 4 silo batteries for degasification for a total of 80 ton 2 300 kg blenders 8 packaging lines for a productive capacity of about 7 tons per hour 8400 pods per hour 12.000 capsules per hour 6000 clients of the horeca sector 4/4

1967 The passion for coffee drives Giovanni Spadola to open a small roasting plant, Caffè Moak, in Modica Alta (the old part of the town) next to his family house. He uses a 15 kg Petroncini roasting machine and is joined by a co-worker. 1971 The company moves from the small plant measuring 50 sq m to a bigger one of 100 sq m, still in Modica Alta. As orders grow, they buy a 30 kg Petroncini roasting machine, followed by a 120 kg model. 1978 Direct import of the best coffee qualities from Africa, India and South America begins. 1979 Thanks to continuous growth, Giovanni Spadola decides to build new premises in Via Resistenza Partigiana. Offices, production and warehouse take up an area of 500 square metres. Production increases and Moak employs 10 workers. 1980 A 240 kg Petroncini roasting machine is introduced in production. 1990 A complete renewal of machinery takes place, so that the company can keep up with the steady and exponential production increase. At the same time, the company's complex is extended to 2500 sq m. 1994 The second Spadola generation joins the company: Alessandro takes Moak into the larger Italian markets and also abroad, reaching all of the 5 continents. 1996 Two years after, also Annalisa Spadola joins Caffè Moak covering the role as Marketing & Communication Responsible. The brand gets a restyling that is still representing the distinctive company features today, such as the white, red and black colours. Moreover, this year the company website is launched, offering news and curiosities on the most famous bean in the world. 1997 Moak launches its first calendar. The first of a long series, characterized by irony as well as intense concepts, turning a communication tool into an actual yearly appointment awaited by everyone. 1999 Moak opens the Espressa branch in order to offer a more and more complete service to its clients. The experience gained in more than 30 years takes shape in this new brand, in order to develop an Espresso machine line able to offer high-end standards, both in terms of final product and easy use and maintenance. 2000 The company obtains the ISO 9001 certification, which certifies the company s high-quality standards. 2001 Thanks to the environmental management system, Moak achieves the ISO 14001 certification. Moreover, a new branch is opened in Milan to better manage the increasing export activities. 2/4

2002 Moak promotes a narrative competition entitled Caffè Letterario Moak. A yearly appointment for young talents and well-known writers inspired by the beloved dark drink. 2005 Moak acquires the company Americaff from Marsala and strengthens its position in the GDO line. The company becomes a joint stock company. 2006 After the successful Caffè Letterario Moak, the company launches Corto Moak, an international short-film competition for young Italian and foreign directors. This same year, Moak corners the Chinese market. A Moak Corner the first coffee shop in China - is inaugurated in Beijing. The company is already present in Taiwan and Taipei and will contribute to spread the culture of real Italian espresso in the Asian markets. 2009 Moak commits Bob Noorda to restyle the company brand. The new logo and corporate image created by the great Dutch designer maintain continuity with the original distinctive features the company used to spread the true cult of real Espresso Coffee all over the world. 2010 Moak inaugurates its new base, an architectural complex measuring 3,200 sq m on 2 floors as for the administration, while 5500 sq m are dedicated to production, including a staff of 90 people. The same year, Moak presents the new cup designed by for[me]moak, which identifies the new brand. It s a significant year: the company obtains the Fairtrade certification, hallmark of fair-trading, as well as the one of organic coffee production, acknowledged by Ecogruppo Italia. Moak s success in Italy and abroad as well as the one of founder Giovanni Spadola is also acknowledged by Capital30, the golden book of Italian entrepreneurship that awards ninety businessmen, who marked the success of made in Italy. 2011 Moak captures new markets. The company arrives in the United States. In the same year, thanks to new business agreements, the company increases its presence in Asia. The Moak brand enters the Shangri-La luxury hotel chain, capturing the market of the Philippines. Also, Moak becomes partner of Aiap (Italian Association for the Development of Visual Communication). A partnership that projects the company into new entrepreneurial synergies. 2012 The interest for the Moak brand increases abroad. The company captures the United Arab Emirates with a new distribution net. The attention to design and sustainability once again awards Caffè Moak, being acknowledged by Christmust, the famous monography under the Patronage of the ministry of Foreign Affairs, as one of the 100 made in Italy companies with great attention to innovation and respect for the environment. The projects Paper ball and Sugar[not]Free show it. The first one is the eco-friendly packaging with sustainable design: a pad box turns into spheres to be decorated, while protagonists of the second one are sugar sachets, drawn by designer Dario Quatrini, which depict a small and short story about the main stages of coffee, from processing to tasting. 3/4

2013 Moak Spa is converted into a Holding company, acquiring new spin-offs. In the same year, also the Kosher certification is achieved, which guarantees that coffee meets the particular Jewish food regulations. The company also invests in renewable energy by installing a photovoltaic system able to produce about 530.000 kwh on a yearly basis. The attention to design is also acknowledged by ADI (Industrial Design Association), the institution that established the Golden Compass, the most distinguished global design award, Moak becomes partner of. 2014 The company achieves the ISO 22000 /BRC/IFS certifications, which ensure the compliance of the business quality management system regarding the most stringent standards of the world as for food safety. Furthermore, the Culture project evolves: Moak launches the first edition of Fuori Fuoco (Out of Focus), an international photography contest besides the well-known Caffè Letterario Moak contest. In the same year, Moak introduces the new brand and corporate identity Marsalì, the roasting company of Marsala acquired by the Moak Holding group. 2015 Moak launches mymusic coffee, the new serving line of capsules and pads. The company promotes a new art form with this new project: music The company opens new overseas branches: first in Malta and then in New York. 2016 Moak launches the new Monorigin product range, a selection of the best Arabica varieties directly from plantations of small producers and roasted individually with artisan-made methods. This same year, a new branch is established in Germany. In October, Moak wins a nomination for the Golden Compass 2018 with the project My Music Coffee. 2017 The company invests in technological innovation and opts for the new SAP Business management software. With regards to the international expansion programme, the presence in Greece is strengthened through direct distribution with the partner Fnb Trade. 4/4