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PRODUCT RESEARCH AND ACTIVITIES QUESTIONNAIRE 2004

M0046 Product Usage 001 pg 1 1. Please indicate for each of the following items, the NUMBER that you PERSONALLY DRANK OR USED YESTERDAY. 1.1 Drank cups of Rooibos tea YESTERDAY 1.2 Drank cups of tea (not Rooibos), making use of tea bags YESTERDAY (12) (13) 1.3 Drank (14) (15) cups of tea (not Rooibos), making use of loose tea leaves YESTERDAY 1.4 Drank (16) (17) cups of instant coffee (e.g. Nescafé, Ricoffy, Frisco, or any others) - coffee which you just add water to YESTERDAY 1.5 Drank (18) (19) cups of ground/bean coffee (e.g. Ace, Ciro, House of Coffees or any others) - coffee which is normally prepared in a machine of some sort, or boiled YESTERDAY 1.6 Used spoons of sugar (in tea, coffee, beverages or cereal) YESTERDAY (20) (21) 2. Please indicate for each of the following items, the NUMBER that you have PERSONALLY EATEN/ CONSUMED. 2.1 Eaten (22) (23) chocolate coated bars (e.g. Bar One, Kit- Kat, Lunch Bar, Crunchie, Smarties or any others) 2.2 Eaten (24) (25) chocolate slabs (e.g. Cadbury, Nestlé, Beacon or any others) 2.3 Taken vitamin pills/capsules/tablets (26) (27) 2.4 Taken (28) (29) doses of liquid tonic and vitamin liquid preparations (from a bottle) 2.5 Taken (30) (31) doses of effervescent (bubbly) tonic and vitamin preparations (tablets that are dissolved in water)

M0046 Product Usage 001 pg 2 3. Please indicate for each of the following items, the NUMBER OF TIMES that you PERSONALLY have EATEN/ USED IT. 3.1 Eaten yoghurt 3.2 Eaten potato chips/crisps or similar savoury snacks (e.g. Simba, Willards, Niknaks, Fritos or any others) (32) (33) (34) (35) 3.3 Eaten sweets (excluding chocolates, chewing gum and breath fresheners) (36) (37) 3.4 Used an aerosol deodorant (not roll-on/stick) (38) (39) 3.5 Used a roll-on/stick/gel/cream deodorant (not aerosol) (40) (41) 3.6 Used facial wash/cleanser (42) (43) 3.7 Used facial toner (44) (45) 3.8 Used facial cream/lotion/moisturiser 3.9 Used complexion/vanishing creams (e.g. Ambi, Ponds, Lemon Lite or any others) 3.10 Used hand and body cream/lotion 3.11 Used combination hair shampoo/conditioner/ treatment 2 in 1 / 3 in 1 (excluding anti-dandruff) 3.12 Used regular shampoo (excluding anti-dandruff) (46) (47) (48) (49) (50) (51) (52) (53) 3.13 Used speciality shampoo for colour treated hair 3.14 Used anti-dandruff shampoo/conditioner/treatment 3.15 Used hair conditioner wash off/leave on 3.16 Used hair styling gel 3.17 Used hair mousse 3.18 Used hair spray (54) (55) (56) (57) (58) (59) (60) (61) (62) (63) (64) (65) (66) (67)

M0046 Product Usage 001/002 pg 3 4. Please indicate for each of the following items, the NUMBER OF GLASSES/CANS/BOTTLES that you have PERSONALLY CONSUMED. 4.1 Consumed (68) (69) cartons/bottles/glasses of ready-to-drink pure fruit juice 4.2 Consumed cans/bottles/glasses of diet cold drinks (70) (71) 4.3 Consumed (72) (73) cans/bottles/glasses of cold drinks i.e fizzy, bubbly soft drinks (not diet cold drinks) 4.4 Consumed (74) (75) bottles/cans/glasses of energy/sports drinks (e.g. Energade, Lucozade, Powerade or any others) 4.5 Consumed (76) (77) cartons of sorghum beer (bought from a store not home brew) (EOC 001) 5. Please indicate for each of the following PET FOOD items, the NUMBER OF CANNED PET FOOD/ DRY PET FOOD ITEMS that you PERSONALLY have used to feed your pet. 5.1 Used tins of dog food 5.2 Used bowlsful of dry dog food (12) (13) 6. Please indicate the NUMBER OF TIMES that you PERSONALLY have used hair colourants during the PAST 6 MONTHS. 6.1 Used hair colourants time(s) during the PAST 6 MONTHS (14) (15)

M0046 Buying Habits 002 pg 4 7. Please indicate for each of the following BABY CARE items, the NUMBER OF PACKETS/BOTTLES/BOXES that you have PERSONALLY BOUGHT. 7.1 Bought packets of disposable nappies (16) (17) 7.2 Bought (18) (19) bottles/sachets/boxes of baby food (e.g. Purity, Gerber or any others) 7.3 Bought (20) (21) boxes of infant cereals (e.g. Cerelac, Nestum or any others) 7.4 Bought (22) (23) tins of infant formulae (e.g. Lactogen, Nan, S26, SMA, Isomil, Infasoy or any others) 8. Please indicate for each of the following items, the NUMBER OF CANS/PACKETS/BOTTLES ETC. that you have PERSONALLY BOUGHT for yourself or your household. 8.1 Bought (24) (25) individual bars of toilet soap (e.g. Palmolive, Dove, Lux or any others) 8.2 Bought tubes of toothpaste (regular or gel) (26) (27) 8.3 Bought (28) (29) cans of aerosol household insecticides (e.g. Doom, Baygon, Target or any others) 8.4 Bought (30) (31) packets/boxes of biscuits (not rusks or savoury biscuits) 8.5 Bought packets/boxes of savoury biscuits (32) (33) 8.6 Bought packets of rice (34) (35) 8.7 Bought packets of frozen vegetables (36) (37) 8.8 Bought tubs (plastic containers) of yellow margarine (38) (39) 8.9 Bought (40) (41) bricks (in foil or paper wrapping) of yellow margarine 8.10 Bought (42) (43) packets/boxes of breakfast cereals that can be served with hot/cold milk (e.g. Corn Flakes, Rice Krispies, Fruit Loops or any others) 8.11 Bought (44) (45) packets/boxes of porridge that you cook (excluding mealie meal) (e.g. Oats, Maltabela, Mabele, Taystee Wheat or any others) 8.12 Bought packets/bags of mealie meal (46) (47)

M0046 Buying Habits 002 pg 5 8.13 Bought (48) (49) plastic bottles or refill sachets of regular or concentrated fabric softeners 8.14 Bought boxes of regular/concentrated washing powder (50) (51) 9. Please indicate the NUMBER of toothbrushes that you PERSONALLY BOUGHT for yourself or your household during the PAST 6 MONTHS. 9.1 Bought toothbrushes during the PAST 6 MONTHS (52) (53)

M0046 Product Usage 002 pg 6 WOMEN ONLY: (MEN: Please continue on the next page) QUESTIONS 10.1 AND 10.2 MUST ONLY BE ANSWERED BY WOMEN: 10. Please indicate for each of the following items, the NUMBER that you have PERSONALLY USED. 10.1 Used 10.2 Used (54) (55) (56) (57) loop/adhesive pads tampons (EOC 002) WOMEN: Please continue on the next page

** NOTE: Questions 11.1 to 16.5 cover the branded FMCG categories that users subscribed to in 2004. A PERSONALLY SMOKED YESTERDAY : Card 203 11.1a How many cigarettes did you personally smoke YESTERDAY? (write in number below)

** NOTE: Questions 11.1 to 16.5 cover the branded FMCG categories that users subscribed to in 2004. B PERSONALLY TAKEN/EATEN DURING PAST 7 DAYS : Card 204 12.1a How many times have you personally eaten polony? (write in number below) PERSONALLY TAKEN/EATEN DURING PAST 7 DAYS : Card 205 12.2a How many times have you personally eaten vienna sausages? (write in number below) PERSONALLY TAKEN/EATEN DURING PAST 7 DAYS : Card 206 12.3a How many times have you personally used bath additives, excluding bars of soap, (this includes bubble bath, bath salts, bath oil, etc) during the PAST 7 DAYS? (write in number below) PERSONALLY TAKEN/EATEN DURING PAST 7 DAYS : Card 207 12.4a How many times have you personally used liquid body washes/shower gels (excluding bars of soap)? (write in number below)

** NOTE: Questions 11.1 to 16.5 cover the branded FMCG categories that users subscribed to in 2004. C GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 208 13.1a How many cans/glasses of stimulant drinks have you personally consumed? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 209 13.2a How many bottles/cans/glasses of flavoured alcoholic beverages (i.e. alcoholic fruit beverages, flavoured wine, cider and spirit coolers) have you personally consumed? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 210 13.3a How many glasses of liqueur have you personally consumed? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 211 13.4a(i) How many bottles/cans/glasses of beer (excluding light/lite beer and sorghum beer) have you personally consumed during the PAST 7 DAYS? (write in the number below) 13.4a(ii) How many bottles/cans/glasses of light/lite beer have you number below) personally consumed? (write in the (12) (13) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 212 13.5a How many glasses of natural table wine - in boxes, jugs or screw capped bottles have you personally consumed during the PAST 7 DAYS? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 213 13.6a How many glasses of natural table wine - in corked bottles have you personally consumed? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 214 13.7a How many glasses of sparkling wine/ champagne have you personally consumed? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 215 13.8a How many glasses of fortified wine (e.g. port, sherry, muscadel, etc) have you personally consumed? (write in number below)

** NOTE: Questions 11.1 to 16.5 cover the branded FMCG categories that users subscribed to in 2004. D GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 216 13.9a How many tots of brandy have you personally consumed? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 217 13.10a(i) How many tots of cane have you personally consumed? (write in number below) 13.10a(ii) How many tots of gin have you personally consumed? (write in number below) (12) (13) 13.10a(iii) How many tots of vodka have you personally consumed? (write in number below) (14) (15) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 218 13.11a How many tots of rum have you personally consumed? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 219 13.12a How many tots of whisky have you personally consumed? (write in number below) GLASSES/CANS/TOTS/BOTTLES PERSONALLY CONSUMED DURING PAST 7 DAYS : Card 220 13.13a How many tots of other spirits (e.g. tequila, sambucca, schnapps, vermouth, aperitifs, shooters etc) have you personally consumed during the PAST 7 DAYS? (write in number below) /

** NOTE: Questions 11.1 to 16.5 cover the branded FMCG categories that users subscribed to in 2004. E NUMBER OF TIMES PERSONALLY USED DURING PAST 4 WEEKS : Card 221 14.1a How many times have you personally used indigestion remedies? (write in number below) NUMBER OF TIMES PERSONALLY USED DURING PAST 4 WEEKS : Card 222 14.2a How many times have you personally used icing sugar? (write in number below)

** NOTE: Questions 11.1 to 16.5 cover the branded FMCG categories that users subscribed to in 2004. F PERSONALLY TAKEN / USED DURING PAST 4 WEEKS : Card 223 15.1a How many doses of laxatives have you personally taken? (write in number below) PERSONALLY TAKEN / USED DURING PAST 4 WEEKS : Card 224 15.2a How many headache powders have you personally taken? (write in number below) PERSONALLY TAKEN / USED DURING PAST 4 WEEKS : Card 225 15.3a How many headache tablets/pills/capsules have you personally taken? (write in number below) PERSONALLY TAKEN / USED DURING PAST 4 WEEKS : Card 226 15.4a How many razor blades have you personally used? (write in number below)

** NOTE: Questions 11.1 to 16.5 cover the branded FMCG categories that users subscribed to in 2004. G THE FOLLOWING QUESTIONS REFER TO YOUR PERSONAL BUYING OF THE VARIOUS PRODUCTS FOR YOURSELF OR OTHER MEMBERS OF YOUR HOUSEHOLD PERSONALLY BOUGHT FOR YOURSELF OR YOUR HOUSEHOLD DURING THE PAST 4 WEEKS: Card 227 16.1a How many bottles/cans of lavatory or toilet bowl cleaners have you personally bought? (write in number below) PERSONALLY BOUGHT FOR YOURSELF OR YOUR HOUSEHOLD DURING THE PAST 4 WEEKS: Card 228 16.2a How many blocks of solid lavatory or toilet bowl cleaners (they are put in the cistern or inserted into plastic holders in the toilet bowl) have you personally bought? (write in number below) PERSONALLY BOUGHT FOR YOURSELF OR YOUR HOUSEHOLD DURING THE PAST 4 WEEKS: Card 229 16.3a How many bottles/cans of liquid household cleaners have you personally bought? (write in number below) PERSONALLY BOUGHT FOR YOURSELF OR YOUR HOUSEHOLD DURING THE PAST 4 WEEKS: Card 230 16.4a How many cans of air freshener have you personally bought? (write in number below) PERSONALLY BOUGHT FOR YOURSELF OR YOUR HOUSEHOLD DURING THE PAST 4 WEEKS: Card 231 16.5a How many packets/bags of sugar have you personally bought? (write in number below)

SPORT, ENTERTAINMENT AND LEISURE : 032 24 17a Which of the following sports or activities, listed below, are you interested in? (please tick appropriate block/s under INTERESTED IN below) ANSWER QUESTIONS 17b AND 17c FOR EACH SPORT/ ACTIVITY YOU TICKED IN 17a: 17b 17c During the past 12 months which, if any, of these sports or activities have you participated in? (please tick appropriate block/s under PARTICIPATED PAST 12 MONTHS below) And during the past 12 months, which of these sports or activities have you attended a live performance/exhibition of? (please tick appropriate block/s under ATTENDED PAST 12 MONTHS below) 17a INTERESTED IN 17b PARTICIPATED PAST 12 MONTHS 17c ATTENDED PAST 12 MONTHS Dancing e.g. Traditional, Ballet, Modern, etc. (10) 1 (13) 1 (16) 1 Billiards/Pool/ Snooker 2 2 2 Aerobics 3 3 3 Walking/Hiking 4 4 4 Boxing/Wrestling 5 5 5 Gymnastics 6 6 6 Martial Arts e.g. Judo, Karate 7 7 7 Athletics 8 8 8 Basketball/Netball 9 9 9 Cricket 0 0 0 Cycling (11) 1 (14) 1 (17) 1 Fishing 2 2 2 Golf 3 3 3 Hockey 4 4 4 Horse Riding 5 5 5 Hunting/Shooting 6 6 6 Jogging/Running 7 7 7 Rugby 8 8 8 Soccer 9 9 9 Swimming 0 0 0 Tennis (12) 1 (15) 1 (18) 1 Volleyball 2 2 2 Adventure sports, e.g. Sky diving, Bungee jumping, White water rafting 3 3 3 Water Sports e.g. Skiing, Sailing, Scuba Diving 4 4 4 None of these 5 5 5

SPORT, ENTERTAINMENT AND LEISURE : 032 25 18 For the activities listed below, please indicate your personal frequency of each activity, if at all: (please tick the appropriate FREQUENCY next to each activity listed) WEEKLY MONTHLY YEARLY NOT AT ALL WEEKLY MONTHLY YEARLY NOT AT ALL Singing, e.g. in a choir Bake for pleasure Cook for pleasure Knitting/ crochet Needlework/ tapestry Sewing/ dressmaking (19) 1 2 3 4 (20) 1 2 3 4 (21) 1 2 3 4 (22) 1 2 3 4 (23) 1 2 3 4 (24) 1 2 3 4 Have beauty treatments, e.g. manicure, pedicure, facial (25) 1 2 3 4 Sunbathing Visit a hair salon (26) 1 2 3 4 (27) 1 2 3 4 Go to nightclubs/ discos/raves (28) 1 2 3 4 Send SMSs (29) 1 2 3 4 DIY ( do-it-yourself ) activities (30) 1 2 3 4 Home decorating (31) 1 2 3 4 Attend lectures/ studying part-time (32) 1 2 3 4 Read books (excluding text books) (33) 1 2 3 4 Watch Videos/ DVDs (34) 1 2 3 4 Dine out in a restaurant, not for business (35) 1 2 3 4 Go on a drive for pleasure Gamble at a casino Do cross-words/ puzzles Play computer games (36) 1 2 3 4 (37) 1 2 3 4 (38) 1 2 3 4 (39) 1 2 3 4 Play games on the cellphone (40) 1 2 3 4 Play games via the Internet Play Playstation games Participate in card games (41) 1 2 3 4 (42) 1 2 3 4 (43) 1 2 3 4 Play board games, e.g. monopoly, scrabble, chess (44) 1 2 3 4 Gardening: tending to flowers, plants, the lawn, etc (45) 1 2 3 4 Gardening: growing vegetables, fruit, crops, etc (46) 1 2 3 4 Attend a stokvel/syndicate/ society (47) 1 2 3 4 Attend a burial society meeting (48) 1 2 3 4 Attend a funeral (49) 1 2 3 4 Attend traditional gatherings (50) 1 2 3 4 Attend weddings Attend a gym/health club Go on diet (51) 1 2 3 4 (52) 1 2 3 4 (53) 1 2 3 4 Go to the doctor/dentist/ clinic/other health professional (54) 1 2 3 4 Play a musical instrument Bird watch Photography Go to the beach Camping Caravanning Visit a game reserve (55) 1 2 3 4 (56) 1 2 3 4 (57) 1 2 3 4 (58) 1 2 3 4 (59) 1 2 3 4 (60) 1 2 3 4 (61) 1 2 3 4 Attend a church/ synagogue/ temple/mosque (62) 1 2 3 4 Shop for pleasure Attend a book club (63) 1 2 3 4 (64) 1 2 3 4 Have/attend dinner parties at home/with friends (65) 1 2 3 4 Visit pubs/bars/shebeens/ taverns (66) 1 2 3 4 Have a braai Have a picnic (67) 1 2 3 4 (68) 1 2 3 4 Bring work home to complete (69) 1 2 3 4

MUSIC : 032/033 26 19 Which of the following types of music are you personally interested in? (please tick the appropriate block/s below) INTERESTED IN Afrikaans (70) 1 Classical 2 Country 3 Gospel 4 House Music 5 Jazz/Fusion 6 Kwaito 7 Kwasakwasa 8 Mbhaqanga 9 Mbira 0 Maskhandi (71) 1 Rap/Hip-Hop 2 Reggae 3 Hard Rock/Acid/Heavy Metal/Rave 4 Rhythm & Blues/Soul 5 Rock/Pop 6 Rumba 7 Other 8 (EOC 032) PERFORMANCES/EVENTS : 20 Please indicate your frequency of attendance, if at all, of the following performances/events? (please tick the appropriate FREQUENCY next to each event listed below) WEEKLY MONTHLY YEARLY NOT AT ALL Ballet (10) 1 2 3 4 Classical music performances (11) 1 2 3 4 Opera (12) 1 2 3 4 Pop concerts (13) 1 2 3 4 Theatre (14) 1 2 3 4 Other dance performances (15) 1 2 3 4 FAST FOOD OUTLETS : 21a How often do you usually buy food from a Fast Food Outlet (either to take away or to eat in the restaurant)? (Please tick the appropriate block below) Everyday/Daily (16) 1 4 6 times per week 2 2 3 times per week 3 Once a week 4 Once in 2 3 weeks 5 Once a month 6 Once in 2-3 months 7 Once in 4-6 months 8 Less often than once in 6 months 9 Never 0 IF NEVER, SKIP TO QUESTION 22a.

CRIME IN SOUTH AFRICA : 033 27 22a During the past 12 months, have you personally been a victim of violent crime in South Africa e.g. physical assault, mugging, gang attack, rape or hijacking? Yes (26) 1 No 2 22b During the past 12 months, have you personally been a victim of non-violent crime in South Africa e.g. housebreaking, pick-pocketing, car or cellphone theft? Yes (27) 1 No 2 (EOC 033) THANK YOU FOR TAKING THE TIME TO FILL IN THIS QUESTIONNAIRE