In This Issue: CED, INTRODUCING THE RED 1 DISPENSER...2 IBD, FS FLAVOR LABEL KIT...4 VALVES, NEW SYRUP SEPARATOR FOR MVU MULTI-FLAVOR NOZZLES.....6 IBD, REMOVAL AND INSTALLATION OF HEX DRIVE AGITATOR MOTOR, FS AND 4500 SERIES...8 NEW ARCHIVE SECTION ADDED TO LANCERCORP.COM...14 MEET THE WARRANTY TEAM: PART 1...15 NEW PUBLICATIONS...16 TECHNICAL BULLETIN DISTRIBUTION The Lancer Engineering Department publishes the Technical Bulletin every other month. To subscribe to or from the Tech Bulletin, go to www.lancercorp.com. Click on the Contact link and scroll down to Technical Publications. Lancer Installation and Service Manuals, Instruction Sheets, previous Technical Bulletins, and a complete index of Technical Bulletin articles are also available at www.lancercorp.com. For general questions about the Tech Bulletin, email techpubs@lancercorp.com or call (210) 310-7097. CONTACT INFO Lancer Sales: (800) 729-1500 Lancer Customer Service: (800) 729-1500 Lancer Warranty: (800) 729-1550 Lancer USA: (210) 310-7000 Canada: (210) 310-7187 Latin America: (210) 310-7000 International Sales: (210) 310-7063 Europe: 32-2-755-2390 Pacific: 61-8-8268-1388 Email: custserv@lancercorp.com Lancer Websites: www.lancercorp.com www.lancerpacific.com Lancer is the registered trademark of Lancer 2008 by Lancer, all rights reserved.
CED, INTRODUCING THE RED 1 DISPENSER Technical Bulletin Reference No. 1505-001 Standard Introducing Lancer s newest cold-carbonated dispenser, the Red 1. The Red 1 is a state-of-the-art counter electric dispenser (CED) designed for the international market. Available in 230V/50Hz, the Red 1 offers the following features: Occupies a Small Area of Counter Space The Red 1 provides excellent drink quality while occupying only 13 1/2 (343 mm) of counter space (width). Available With or Without Mini-pumps For new customers, or those with space constraints, having mini-pumps included in the Red 1 is an advantage. Setting up the Red 1 in a new facility will not require purchasing external syrup pumps. The dispenser (inclusive of mini-pumps) also occupies less space overall. Available with Five Post-Mix Dispensing Valves Lancer s patented valve technology ensures consistent drink quality. Extreme Durability The Red 1 s cabinet, water bath and product lines are made of stainless steel. CONTINUED ON NEXT PAGE 2
CED, INTRODUCING THE RED 1 DISPENSER, CONTINUED Technical Bulletin Reference No. 1505-001 Maintenance Made Easy A removable refrigeration deck simplifies maintenance. Timed Agitation Feature Reduces Energy Consumption by 40% Timed agitation means the motor does not run continuously, but rather cycles on and off as required. Since the motor does not run continuously, the ice bank does not dissolve as quickly. Therefore, the compressor - which is where the most energy is used - cycles less times than in non-timed agitation. Earth Friendly The Red 1 has zero global warming/ozone depletion potential. The insulating foam used in the Red 1 is HFC-free. Option to Add Fiberglass Bonnet For a different aesthetic view, add the optional fiberglass bonnet to give the Red 1 a sleek, smooth appearance: Fiberglass Bonnet The Red 1 has received Coca-Cola Sales Equipment Certification and CE Approval. Lancer will start Red 1 production in November. 3
IBD, FS FLAVOR LABEL KIT Technical Bulletin Reference No. 1505-002 FS dispensers ship with a standard label kit (PN 82-3878) necessary for identifying flavors on the FS unit. The kit has been updated and now includes several new major and minor brand labels. Labels not included in the kit are available upon request by calling Lancer Customer Service. The FS label kit contains the labels listed below: MAJOR BRAND LABELS (2 x 4 ) Coke Diet Coke Sprite Minute Maid Lemonade Dr. Pepper Barq s Root Beer Pepsi Mountain Dew Diet Pepsi Mug Root Beer MINOR BRAND LABELS (2 x 2 ) Coca-Cola Classic (Qty: 2) Gatorade Lemon-Lime (Qty: 1) Diet Coke (Qty: 2) Lipton Sweet (Qty: 1) Sprite (Qty: 2) 7UP (Qty: 1) Minute Maid Lemonade (Qty: 1) Mug Root Beer (Qty: 1) Nestea Unsweet (Qty: 1) Powerade Mountain Blast (Qty: 1) Sprite Zero (Qty: 1) Tropicana Lemonade (Qty: 1) Barq s Root Beer (Qty: 1) Pepsi Wild Cherry (Qty: 1) Caffeine Free Diet Coke (Qty: 1) Cherry Coke (Qty: 1) Mr. Pibb (Qty: 1) Nestea Raspberry (Qty: 1) Pepsi (Qty: 2) Hawaiian Punch (Qty: 1) Diet Pepsi (Qty: 1) Hi-C Fruit Punch (Qty: 1) Mountain Dew (Qty: 1) Fanta Orange Creme Soda (Qty: 1) Mountain Dew Code Red (Qty: 1) Lipton Brisk Raspberry (Qty: 1) Dr. Pepper (Qty: 2) Vault (Qty: 1) Diet Dr. Pepper (Qty: 1) Coke Zero (Qty: 1) BONUS BUTTON LABELS (OVAL) Bonus Flavor Cherry (Qty: 4) Bonus Flavor Vanilla (Qty: 4) Bonus Flavor Lemon (Qty: 4) Bonus Flavor Lime (Qty: 4) Bonus Flavor Water (Qty: 2) Bonus Flavor Soda (Qty: 2) CONTINUED ON NEXT PAGE 4
IBD, FS FLAVOR LABEL KIT, CONTINUED Technical Bulletin Reference No. 1505-002 FS IBD BRAND LABELS Major Brand Label Part Number: 06-2703-XX Minor Brand Label Part Number: 06-2704-XX -00 Coca Cola -42 Ctrytime Lemon -90 Fanta Grape -01 Diet Coke -43 PureWater -91 Fanta Tropical Fruit -02/01 Sprite -44 Mr Pibb Extra -92 Mm Lemonade Light -03 Barq s Root Beer -45 MM Strawberry -93 Pepsi Caffeine Free -04 CC Caffeine Free -46 Red Flash -94 Diet Pepsi Caffeine Free -05/01 MM Lemonade -47 Nestea Raspberry -95 Wild Cherry Pepsi -06/01 Powerade LL -48 Sierra Mist -96 Trpic Lemonade -07 Nestea Unsweet -50/01 Lip Brisk Sweet -97 Trpic Pink Lemonade -08/01 Fanta Orange -51/01 Lip Brisk Unsweet -98 Trpic Fruit Punch -09/01 Pepsi-Cola -53/01 Lip Brisk Lemon -99 Trp Orange Twist -10/01 Mountain Dew -54/01 Mug Root Beer -100 Coke Zero -11 Diet Pepsi -55 Gatorade Org -101 Lipton Brisk Peach -12 Code Red Mtn Dew -56/01 Fanta Strawberry -102 Lipton Brisk Super Sweet -13 Gatorade LL -58/01 Wild Stallion -103 Lipton Brisk Tangerine -14 Dr. Pepper -59 Big Red -104 Sobe Fruit Punch -15 Diet Dr. Pepper -60 Gtrd Fierce Grape -105 Sobe Super Energy -16 Diet Coke Caff Free -62 Ntea Lemon Sweet -106 Sobe Citrus -17 Powerade FP -63 Vanilla Coke -107 Sobe Diet Cranberry Grapefruit -18/01 Cherry Coke -64 Diet Vanilla Coke -108 Vault -19 MM Orange -65 Sun Drop -20/01 Hi-C Fruit Punch -66 Sprite Remix BONUS FLAVOR BUTTON -21 Surge -67 Powerade Mtn Blast LABELS -22 Nestea Sweet -68 Fanta Fruit Punch 06-2706-00 Water -23 Hi-C Pink Lem -69 Barq s Red Creme 06-2706-01 Soda Water -24/01 Diet Mtn Dew -71 Mellow Yellow 06-2706-02 Cherry -25/01 Lipton Brisk Rasp -72 Lipton Lemonade 06-2706-03 Vanilla -26 Diet 7Up -74 Welch s Strawberry 06-2706-04 Lemon -27 7Up -75 Vernor s Diet 06-2706-05 Lime -28 Red Fusion -76 Crush Org 06-2706-06 Sweetener -29 Welch s -77 RC Diet 06-2706-07 Raspberry -30 IBD Root Beer -78 RC 06-2706-08 Strawberry -31 Snkst Cherry Limeade -79 RC Cherry 06-2706-09 Clear -32 Sunkist Orange -80 Canada Dry -33 Strawberry Crush -81 CtryTime Pink Lmnd -34 AW Root Beer -82 Schweppes -35 Hires Root Beer -84 Nestea Peach -36 Hawaiian Punch -85 Diet Sprite Zero -37 Vernors -86 Hi-C Orange -38 Squirt -87 Fanta Orange Creme -39 Diet Squirt -88 Sprite Berryclear Rmx -40 Gator Fruit Punch -89 Diet Coke Lime 5
VALVES, NEW SYRUP SEPARATOR FOR MVU MULTI-FLAVOR NOZZLES Technical Bulletin Reference No. 1505-003 Lancer has developed a new Syrup Separator (Lancer PN 82-3964/01, CC PN 117044) for MVU multi-flavor nozzles. Using the separator, technicians can more easily and accurately set the brix on a new dispenser. The MVU multi-flavor nozzle syrup separator has similar functionality to the separator used on LEV and Volumetric Valve (VV). Below are instructions for using the new Syrup Separator: STEP 1 STEP 2 Remove outer nozzle by gently rotating and pulling down. Replace with syrup separator, snout facing outward. CONTINUED ON NEXT PAGE 6
VALVES, NEW SYRUP SEPARATOR FOR MVU MULTI-FLAVOR NOZZLE, CONT. Technical Bulletin Reference No. 1505-003 STEP 3 STEP 4 Gently push the separator up and rotate so the snout faces right. Lock in place. Note that all tabs are also locked into place. Activate the valve to test. Syrup should funnel through the center opening and water should funnel from the snout. No water should funnel through the center opening. If it does, re-attach the separator and test again. STEP 5: Adjust the brix. Syrup Separator With Brix Cup: 7
IBD, REMOVAL AND INSTALLATION OF HEX DRIVE AGITATOR MOTOR, FS AND 4500 SERIES Technical Bulletin Reference No. 1505-004 In the May-June 2008 issue of the Lancer Technical Bulletin, we released an article entitled IBD, Removal and Installation of Hex Drive Agitator Motor. We have since updated this procedure (Instruction Sheet PN 28-0743) to ensure the motor has a proper ground prior to aligning the keyway. Please make sure to follow these steps when removing and installing the agitator motor: TO ENSURE EASY REMOVAL AND INSTALLATION, LEAVE ICE BIN FULL TO POSITION DRIVE TRAIN ASSEMBLY. REMOVAL STEP 1: Disconnect power to dispenser. REMOVAL STEP 2 REMOVAL STEP 3 Remove lever from ice chute by prying side mounting tabs. Remove splash plate. CONTINUED ON NEXT PAGE 8
IBD, REMOVAL AND INSTALLATION OF HEX DRIVE AGITATOR MOTOR, FS AND 4500 SERIES, CONTINUED Technical Bulletin Reference No. 1505-004 REMOVAL STEP 4 REMOVAL STEP 5 Remove two lower motor cover plate screws. Disconnect power harness to agitator motor. Remove two upper mounting screws. REMOVAL STEP 6 REMOVAL STEP 7 Remove four bracket screws (4500 only). Remove bracket. CONTINUED ON NEXT PAGE 9
IBD, REMOVAL AND INSTALLATION OF HEX DRIVE AGITATOR MOTOR, FS AND 4500 SERIES, CONTINUED Technical Bulletin Reference No. 1505-004 REMOVAL STEP 8 REMOVAL STEP 9 Remove snap ring from motor shaft with snap ring pliers. Mark end of motor shaft for keyway location. REMOVAL STEP 10 Slide motor off shaft and remove by tilting up and out. CONTINUED ON NEXT PAGE 10
IBD, REMOVAL AND INSTALLATION OF HEX DRIVE AGITATOR MOTOR, FS AND 4500 SERIES, CONTINUED Technical Bulletin Reference No. 1505-004 KEY IS LOOSE IN SHAFT GROOVE. RETRIEVE KEY AND SET ASIDE TO INSTALL NEW MOTOR. WARNING! INSTALLATION STEPS 1-9 ENSURE THAT THE MOTOR IS PROPERLY GROUNDED WHEN ALIGNING KEYWAY. INSTALLATION STEP 1: Verify keyway mark on end of shaft. INSTALLATION STEP 2: Install motor over shaft without key in place. INSTALLATION STEP 3: Install bracket on motor with 2 screws (4500 only). INSTALLATION STEP 4: Install two bracket mounting screws and connect motor. INSTALLATION STEP 5: Plug in dispenser and activate motor to align keyway. Ensure mark on end of shaft is aligned with slot in motor. CONTINUED ON NEXT PAGE 11
IBD, REMOVAL AND INSTALLATION OF HEX DRIVE AGITATOR MOTOR, FS AND 4500 SERIES, CONTINUED Technical Bulletin Reference No. 1505-004 INSTALLATION STEP 6: Disconnect power to the dispenser. INSTALLATION STEP 7: Remove bracket mounting screws. INSTALLATION STEP 8: Remove bracket screws and bracket. INSTALLATION STEP 9 INSTALLATION STEP 10 To hold key in place during installation, place a small amount of lube grease (i.e. Dow 111) on key and place in key groove on motor shaft. With key and keyway aligned, slide motor onto shaft until the end is exposed beyond the rear of gear housing. CONTINUED ON NEXT PAGE 12
IBD, REMOVAL AND INSTALLATION OF HEX DRIVE AGITATOR MOTOR, FS AND 4500 SERIES, CONTINUED Technical Bulletin Reference No. 1505-004 INSTALLATION STEP 11 Install snap ring. INSTALLATION STEP 12: Reinstall bracket and four screws (4500 only). INSTALLATION STEP 13: Reinstall two upper bracket mounting screws. INSTALLATION STEP 14: Plug in motor harness. INSTALLATION STEP 15: Reconnect power to unit. Push ice chute to activate agitator motor and ensure proper operation. INSTALLATION STEP 16: Install cover plate and secure with two cover plate screws. INSTALLATION STEP 17: Reinstall splash plate and ice chute lever. 13
NEW ARCHIVE CATEGORY ADDED TO LANCERCORP.COM Technical Bulletin Reference No. 1504-005 A new Archive category has been added to the Support/Search Technical Documents section of www.lancercorp.com. The Archive category contains manuals that are still current and available to the field, but are no longer being updated. Several manuals have moved from the Manual category to Archive, so if necessary, ensure you search this category to find what you are looking for. To search for a manual in the Archive category, go to www.lancercorp.com. Click on Support/Technical Document Search. Place a check in the Archive checkbox (see below). Select the desired Product Line (if any). Enter any keywords or the manual part number. Click Search. 14
MEET THE LANCER WARRANTY TEAM: PART 1 Technical Bulletin Reference No. 1505-006 As Lancer continues to lead the beverage dispenser industry, it becomes increasingly business-critical to make sure that our units operate at their highest level. The Lancer Warranty team is dedicated to providing superior customer service to the field in order to ensure all dispensers operate at optimum level. Over the next few issues, we will give you the opportunity to meet the people in the Lancer Warranty department. The first Warranty representative we d like to introduce is Ramiro Cantu. Ramiro started off his career at Lancer working in the Print Shop in 1988. In 2002, he transferred to the Engineering Lab, where he worked as a Lab Technician. While working in the lab, Ramiro learned how to install, plumb and troubleshoot dispensers. He also conducted testing and was involved with LFCV Research & Development. In 2007, Ramiro transferred to the Warranty department, where he works assisting field technicians and end-users with questions regarding Lancer dispensers. Ramiro also answers warranty claims that Lancer receives. Earlier this month, Ramiro received his 20 Year Service Award for outstanding service at Lancer! Congratulations! 15
NEW PUBLICATIONS Technical Bulletin Reference No. 1505-006 NEW PUBLICATIONS August 1, 2008 - September 30, 2008 PART # Description Date N/A 16