Collectively building on progress beyond verification and certification

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Collectively building on progress beyond verification and certification Hans Jöhr Corporate Head of Agriculture Nestlé 4C General Assembly London, June 11 th

The coffee reality and everywhere around the world Every flavour at every occasion

Western consumers are looking at brands more holistically

Standards and farmers don t always share the same views on sustainability Source: Technoserve Study 2013, commissioned by IDH Coffee sustainability should not be an exercise driven by western mindset

Coffee is a truly global beverage Coffee consumption in Bangkok / Thailand.

Coffee farmers supply all consumers 12 mio people live in Bangkok* and discover their thirst for coffee * this is 1.5 times the entire population of Switzerland or the same size as the greater London area. Mainstream coffee sustainability needs to address all coffee with or without labels.

NESCAFÉ in the coffee reality NESCAFÉ was born in 1938 from a collaboration with the government of Brazil to create value from surplus coffee harvests 5th most valuable food & beverages brand in the world 27 factories, 55% in emerging markets, 3 Coffee R&D centers 32 mio fans on facebook 5500 cups per seconds drunk 12 % of global green coffee purchase 17% directly from farmers Pure soluble Mixes Ready to drink Systems Out of home

The NESCAFÉ Plan is based on a long-term evolution 1962: First technical assistance to coffee farmers (Philippines) 1986: First Satellite Buying Station (Philippines) 1994: Genetic improvement of coffee with INIFAP (Mexico) 2005: Launch of Sustainable Farming Practices in line with SAI 2010: Consolidation of initiatives on sourcing, manufacturing and communication under the NESCAFÉ Plan 1980: Nestlé Agricultural Research and Training Center (Philippines) 1988: Started coffee development in Yunnan (China) 1996: Research on coffee in-vitro propagation started at Nestlé R&D Tours (France) 2008: First Nestlé 4C Unit (Thailand) 2013: Roll out of the Rural Development Framework - RDF (Global)

Rural Development Framework Farmers Farmers are business orientated and farming by choice 1. Farmer Net Income 2. Farmer Knowledge & Skills Farm workers Rural based employment is attractive for workers Communities Communities are progressing economically, environmentally & socially 3. Labour / working conditions 4. Women s Empowerment 5. Clean Water & Sanitation 6. Nutrition & Health 7. Property Rights 8. Natural Resource Stewardship + Optional Topics 9

Our markets have made big investments to ensure future supply 250 agronomists in the field, 36,000 farm visits a year. 340,000 farmers trained over 5 years 73 mio coffee plantlets distributed since 2010 186,000 tonnes of coffee procured through farmer connect from 175,000 farmers in 2014 130.000 MT of the volume sourced through farmer connect is 4C compliant Nestlé has sourced a considerable amount of 4C coffee through the trade channels

The NESCAFÉ Plan is addressing the local realities Tropic of Cancer Coffee Belt Mexico & CA High production costs, Poor yields Colombia High production costs, Poor yields Ivory Coast Poor yields, ageing trees, competitive crops Brazil High production costs, Water? Kenya / Ethiopia Poor yields, ageing trees, Thailand Competitive crops, planting material Indonesia Competitive crops, small land holders China Soil Erosion Vietnam Water usage, over fertilization ageing trees, Philippines Low yields, competitive crops Tropic of Capricorn Nestlé has invested between USD 20.000 to USD 100.000 for every 4C unit (excl. premiums, verification costs, membership costs)

Did our investments in 4C units pay off? Hundreds of millions washed through the mills of the standards and still not fixed the problem(s) Excessive reliance on outsiders and not local capacity Certification became a money making racket, that in the pursuit of corporate income and brand domination compromises values

Sustainability myths Certification equals sustainability Being certified means a company / brand is sustainable Certifications means continuous sustainability and improvement Moving beyond sustainability & certification Redefining values Transform Traceability / transparency and yes, Check verification! Urgent need for local verification capacity with independent expertise There needs to be a transition from command and control to coach and empower!

Will yesterday's innovative models persist the next 10 years? Yes, good agricultural practices brought many improvements and was a good start. But, very restricted access of smallholders to new technologies, credit, knowledge and equity to grow are limited. Even with iseal alliance help what makes a standard credible and what is a sustainable standard - Todays coffee standard systems are not designed to counter the challenges, e.g. aging farmers, rural food scarcity and malnutrition, necessary rural infrastructure, income resilience and climate change.

Will yesterday's innovative models persist the next 10 years? No real progress to reduce the cost of certification and verification for producers and other supply chain actors With all efforts to optimize through GAPs on suboptimally sized farms, will definitely not create the absolutely more robust productive infrastructure we need to retain young talented coffee farmers to serve an ever growing consumer base worldwide.

The NESCAFÉ Agronomist embraced the 4C concept Ngoc Vietnam Tatrit Thailand Gonzalo Mexico / China Yapo Cote D Ivoire

and have a positive feedback of 4C. The code itself is good and works and is applicable for different farming realities. 4C provides opportunities of sharing knowledge and getting new insights through feedback from farmers. It is a good way for agronomists to learn beyond their core competencies. It is good channel to develop farmers organizations and empower local farmers / help them to become local facilitators/ teachers in their own coffee community These are great achievements but now we have to build on the progress of achievements.

Conclusions (1) Innovation and renovation of the 4C association is essential to keep pace with the coffee reality. The split between verification operations and the platform is not only logic, it is also essential for maintaining its raison d être. There is an urgent need to have a LEAN, effiicient standard operation function in place: - the financial model / sensitivity of volume scenarios needs to be framed urgently - business-driven mindset is key to deliver best value for money and maintaining consistency, credibility and service delivery. - challenge every day the verification model in the spirit of continuous improvement

Conclusions (2) The platform function has to step up and provide more leadership as an enabler to the entire sector. A neutral home for a dynamic strategy requires not only changes on the paper, but also in the mindset. To change the model from a demand-driven system to a sectorwide engagement, a business development mindset is required. Standards will remain as a tool in a toolbox as part of a competitive interpretation of sustainability. Standards are not the end game and need to be developed continuously. The scope of the Governance of the 4C platform needs to be readjusted: From operational (inward oriented) problem solving to providing strategic guidance and acting as ambassadors for the common cause (serving coffee producers and 4C members).