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Transcription:

Ahold Oscar Mayer Lunchables/Hot Dog Cut In

Agenda Introductions Oscar Mayer Cut In Execution Project Overview Project Timeline Execution instructions, POGS, Tool Kits Review Issue Resolution Process Q&A 2

Lunchables Complete Transition to Uploaded Overview 3

Oscar Mayer Cut In Timeline Week of 3/4: 10 new products are delivered to all stores Week of 3/4: Oscar Mayer Cut In Pre-Conference Call Week of 3/11: Oscar Mayer Cut In execution begins 3/13: Day #3 check in to review 3/22: Oscar Mayer Cut In execution ends Week of 3/25: Oscar Mayer Cut In Debrief Conference Call 4

NEW/Disco Oscar Mayer Items Code Sheet for Tags/Re-Ordering UPC CODE DESCRIPTION UOM 4470006557 128870 Oscar Mayer Selects Chicken Breast Hot Dog 15 OZ 4470006923 128858 Lunchables Snack Duos Chips & Salsa 4 OZ 4470006924 128859 Lunchables Snack Duos S'mores 5 OZ 4470006956 128863 Lunchables Uploaded 6" Turkey Sub 15 OZ 4470006957 128860 Lunchables Uploaded 6" Turkey/Ham Sub 16 OZ 4470006958 128866 Lunchables Uploaded Ultimate Deep Dish Pep Pizza 15 oz 4470006959 128868 Lunchables Uploaded 6pc Chicken Dunks 16 OZ 4470006960 128862 Lunchables Uploaded Nachos Grande 14 oz 4470007009 128864 Lunchables Uploaded 6" Ham Sub 15 OZ 4470007011 128867 Lunchables Uploaded Chicken Soft Tacos 15 OZ Discontinued 4470036103 272339 O.M. COMP LUNCH DEEPDISH PEP PIZZA 11 OZ 4470036104 272338 OM CPL LCB TKY CHED SUB 15 OZ 4470036105 272331 O.M. COMP LUNCH HAM/AMER. CRACKER 14 OZ 4470036107 272339 OM CPL LCBL HAM AM SUB 13 OZ 4470036145 200077 OM CMPL LNCHB CHK STRP 15 OZ 4470006187 104908 OM LCHBL TRKY SAND 12.4Z 12 OZ 4470006188 104909 OM LCHBL HAM SAND 13.9Z 14 OZ 4470006562 115944 OM LCH SNKR ORIG 9.8Z 10 OZ 4470006563 115750 OM LCHSNK HNY CHBBQ 9.8Z 10 OZ New Items Disco Items 5

Oscar Mayer New Item Cut In Execution 2 Hours per store have been allocated for this project 1. Discuss with Store/Meat Manager project details and location to be placed 2. Upon arrival, give a copy of the code sheet to the Pricing Specialist for tags to be created while you cut in the new items Please request Real Deal Tags at Stop & Shop and Giant Landover and Bonus Buy Tags at Giant Carlisle & Martin s 3. Remove any discontinued product and place in the meat cooler neatly, labeling the product as discontinued (please alert Meat Manager) 4. Locate the distribution of product in the backroom (product will be in the meat cooler) 5. Cut In the New Oscar Mayer UpLoaded Lunchables, Duos and Selects Chicken Breast Hot Dog 6. Fill the shelf with product according to the planogram provided 7. Apply all tags to each new item per step #2 above 8. Make sure the Meat Manager or Non-Perishable Manager places the new Oscar Mayer items into the CAO system for replenishment purposes 9. Make sure the shelf is full, pulled forward and workspace is clean 10. Verify with the Meat & Store Manager that he/she is satisfied with cut in and placement 11. Communicate any issues to your Acosta Manager so they can contact the Kraft CRM to address any issues 6

S&S NY Region 4 ONLY Execution 30 minutes per store has been allocated for this project See Pricing File Clerk to make all New Lunchable and Hot Dog tags Give the New tags to the Meat Managers with a list of the discontinued tags 7

Oscar Mayer Lunchables Placement Giant Landover, S&S NE & S&S NY POG 8 ~New Oscar Mayer Selects Chicken Breast Hot Dogs are to be cut into shelf #4 of the Hot Dog Section in all stores~ Allocation Changes to Place Lunchables Uploaded & Snack Duos Shelves # 3 & # 4 removed 7 Complete Lunchables & 2 Snackers. Added 7 Lunchables Uploaded & 2 Snack Duos to shelves # 3,4 &5

Oscar Mayer Lunchables Placement Giant Carlisle ~New Oscar Mayer Selects Chicken Breast Hot Dogs are to be cut into shelf #4 of the Hot Dog Section in all stores~ Allocation Changes to Place Lunchables Uploaded & Snack Duos Shelves # 3 & # 4 removed 7 Complete Lunchables & 2 Snackers. Added 7 Lunchables Uploaded & 2 Snack Duos to shelves # 2,3,4 &5 9

Ahold 2012 Beverage Letter of Unit Authorization Rack Goals will be sent out to all stores from Category Merchandising Team TO: STORE MANAGER, PERISHABLES MANAGER, MEAT DEPARTMENT MANAGER FROM: Crystal Graham, Category Manager, Processed Meat Ed Martin, Category Merchandiser, Processed Meat DATE: Thursday, February 14, 2013 SUBJECT: OSCAR MAYER LUNCHABLES RESET This letter is authorization for the reset of the Lunchables section in your store. In March representatives from Kraft and/or Acosta Retail Team will be setting up nine (9) new Lunchables items, replacing 9 items being discontinued. They will also be cutting in one new hot dog item. The resets will start 3/11, with target completion of 3/22. The items being discontinued are: UPC Code DESCIPTION AUSA Code 44700-36103 OM Complete Lunchables Deep Dish Pepperoni Pizza 272337 44700-36105 OM Complete Lunchables Ham & American Cracker 272331 44700-36104 OM Complete Lunchables Turkey & Cheddar Sub 272338 44700-36107 OM Complete Lunchables Ham & American Sub 272339 44700-36145 OM Complete Lunchables Chicken Strips w/fruit 200077 44700-06187 OM Complete Lunchables Turkey American Sandwich 104908 44700-06188 OM Complete Lunchables Ham Cheddar Sandwich 104909 44700-06562 OM Lunchables Snackers Chicken Nuggets Original 115944 44700-06563 OM Lunchables Snackers Honey BBQ Chicken Nuggets 115740 Items being added are: New Items Description AUSA Code 44700-06956 OM Uploaded Lunchables 6 Turkey Sub 128863 44700-06957 OM Uploaded Lunchables 6 Turkey & Ham Sub 128860 44700-06958 OM Uploaded Lunchables Ultimate Deep Dish Pepperoni Pizza 128866 44700-06959 OM Uploaded Lunchables 6 Piece Chicken Dunks 128868 44700-06960 OM Uploaded Lunchables Nachos Grande 128862 44700-07009 OM Uploaded Lunchables 6 Ham Sub 128864 44700-07011 OM Uploaded Lunchables Chicken Soft Tacos 128867 44700-06923 OM Lunchables Snack Duos Chips & Salsa 128858 44700-06924 OM Lunchables Snack Duos S mores 128859 44700-06557 OM Selects Chicken Breast Hot Dogs 128870 10

Kraft CRM s own the Issue Resolution Process in conjunction the IMPACT Area Managers Discussion Topic: Store Level Issue Resolution Locally driven identification of issues and swift resolution drives rack duration ASAP Area Manager notifies Acosta call center Acosta call center notifies Kraft PB Lead Kraft PB Lead and communicates resolution plan back to ASAP local contact ASAP local contact confirms resolution plan ASAP Area Manager communicates resolution plan Acosta Initiated Issue Issue Resolution ASAP Area Manager confirms resolution completion with ASAP Local Contact ASAP Local Contact confirms resolution completion with Kraft CBTLead Issue details recapped and entered into reporting Customer notifies Kraft CBT Lead of issue(s) Kraft CBT Lead contacts ASAP local contact of opportunity ASAP Local Contact puts resolution plan in motion with ASAP Area Manager Kraft/Customer Initiated Issue 11 Division Title Name Phone # Stop & Shop New England Kraft CRM Tony Johnson 978-853-4943 Stop & Shop Metro Kraft CRM Christine Stokley 973-277-0167 Giant Carlisle Kraft CRM Jennifer Fales 585-300-7401 Giant Landover Kraft CRM John Amicone 410-982-1375

2012 Beverage Unit Rack Goals Next Steps/Q&A Ahold HQ has requested a cut in schedule Please add a 3 rd week for reschedules/store inventory conflicts 12