Retail Solutions Update Aug 4, 2016 Retail Initiatives Master the Menu 2 (MM2) Summer & Fall 2016 AHA Fall 2016 National Menu Labeling Business Unit or Functional Area
Retail Initiative Summer & Fall 2016 2
Technology PRIMA Web updated Tools Available NOW! GO LIVE July 18, 2016 Summer Menu MarComm Kits Consumer-facing menu refresh support materials Healthy for Life tagging Signage with nutritionals Theme Meals Restaurant Rotation (BBQ District & Republic of Spice) Available for download on The Market Only 97 Unique HC Orders have been placed thus far 3
Master the Menu Identified accounts are required to utilize a new Summer MTM menu template Anytime: Review VILT & download additional tools Master the Menu Reminder: Fall Menu begins September 18 th 5 Week countdown begins August 15 th Master the Menu Phase 2 Office Hours June 15 th through Sept 29th Tuesday 8:00 am to 9:00 am EST Wednesday 3:00 pm to 4:00 pm EST Thursday 12:00 pm to 1:00 pm EST 4
Seasonal Menu Highlights 5
AHA Fall Activation 6
AHA Fall Activation 7
National Menu Labeling
Agenda NML Overview The Big-3 Checklist Tool Preview Other To-Do s NML Sector Implementation Timeline NML Pilot locations & Champion Network
NML Overview Effective Dec 1, 2016, calories and specific statements regarding calories must be posted for all menu and beverage items for any served or self-service stations, vending, and/or catering on all printed signage, menu boards, and menus Additional written nutritional information must be available upon customer request including the following nutrients: calories, calories from fat, total fat, saturated fat, trans fat, cholesterol, sodium, carbs, fiber, sugar, and protein NML will not affect K-12, patient, or correctional food service programs, as these are regulated by other organizations Compliance will be monitored by state or local health inspectors, with noncompliance resulting in enforcement ranging from warning letters to monetary fines. Health inspector enforcement is expected to start in May 2017 10
The Big 3 1. Replace Menu Boards Log on to the NML Portal in The Market (www.aramark.net/themarket) Edit menu templates, order, and install 2. Print & Place Menu Signage Edit menu templates in The Market, print, and place in serving areas at each served or self-service station 3. Maintain Written Nutrition Information On-Site Print nutrition information for all menu items in The Market Maintain on-site, assuring it s readily available to all associates Provide information upon customer request 11
Other To-Do s Make sure you are fully implementing PRIMA Web and the 5 P s of Production, to ensure that nutritional and allergen information provided is accurate Order and start using the Express nutritional labels prior to Dec 2016. Start identifying items outside of the Culinary Cycle Templates that you plan to continue serving, as these items will have limited enterprise support for NML Local bakery or dairy products AP (As Purchased) items replacing master recipes Master recipes not within the Culinary Cycle Template Localized recipes Dispensed juice, fountain soda or coffee 12
NML Tools Operating Success Checklist Certification Document Manager s Quick Guide Associate s Quick Guide FAQ s Menu Design Compliance Guide Client Presentation (Coming Soon) LMS Training (Coming Soon) Approved Menu Board and Signage Templates 13
NML CHAMPION NETWORK
NML Implementation Timeline Field Training (pre Implementation) January 2016 March 2016 Select two NML Champions per region Train champions on NML law using menu standards compliance guide and LMS trainings Introduce NML tools and resources. Tools include FAQ s, client talking points, NML fact sheet, and NML Manager s Quick Guide. Select two pilot locations per region Field Implementation (Initiate 12 Pilot locations) August 2016 September 2016 Champions to assist with training the pilots on NML using the standards compliance guide, LMS training, FAQ s, manager s quick guide and operators success checklist. Field Implementation (LOB staged roll-out by region) September 2016 December 2016 15
NML Champion Network & Pilot Sites East Region: Jon Shingleton, Stephanie Dibacco, William Carrol, Jody Miller, Darcy Mundell Winchester Medical, Duke, Cape Fear Valley Central Region: Kathy Hammerschmidt, Dan Morgan, Holly Kearney, David Norris Advocate Sherman, North Memorial Medical Center, Cleveland Clinic Hillcrest, Unity Point De Moines, Columbus Community Hospital West Region: Jane Cook, Susan Carter, Guy Galan, Brittney Turville, Henry Samraj St. John s Health Center, Benefis Health System, Harris Methodist, UMC Lubbock 16
NML SIGNAGE TEMPLATES
Natural BREAKFAST À LA CARTE Additional nutrition information available upon request. 2000 calories a day is used for general nutrition advice, but calorie needs vary.
Fresh BREAKFAST À LA CARTE Additional nutrition information available upon request. 2000 calories a day is used for general nutrition advice, but calorie needs vary.
GRILL Modern BREAKFAST À LA CARTE Additional nutrition information available upon request. 2000 calories a day is used for general nutrition advice, but calorie needs vary.
Blank BREAKFAST À LA CARTE
National Menu Labeling Client Talking Points
National Menu Labeling (NML) Discussion Agenda National Menu Labeling Overview A few details about the NML law Implementation Support Tools Training Menu/Nutrition Compliance Aramark s Position on NML Next Steps to Implementation 23
National Menu Labeling (NML) Overview The law requires Calories and consumer information statements on menus and menu boards and calories visible prior to purchase for products sold in vending machines. Nutrition information available upon request Aramark compliance date Aramark locations will be complying by year end, December 2016 o Five months before the May 2017 enforcement by health inspectors begins Tools available to guide compliance To help managers and associates comply with the NML law, Aramark developed operator support tools related to: o o o Training Menu Signage & Nutrition Information Compliance 24
Aramark s Position on NML Aramark supports the goal of the NML law. The goal of the law is to reduce obesity and improve the health outcomes of Americans by providing consumers with information to guide their choices and Aramark strongly supports that goal. At Aramark, we believe that calorie and nutrition information for the foods and beverages we serve can be beneficial to our customers when making purchase decisions. A key feature of our Healthy for Life platform has always been to provide nutrition information for the foods we serve. 25
National Menu Labeling (NML) A Few Details Types of locations and foods covered by the law:: Which foods are covered by the NML Law? Covered by the NML law - Calorie Labels Required Standard Menu Items routinely included on a menu Combination Meals consisting of multiple food items e.g. Sandwich, chips and a beverage Variable Menu Items that come in multiple flavors e.g. ice-cream Self-Service Food at a salad bar or buffet where customers serve themselves Self-Service Beverages at a soda fountain for example where customers serve themselves Food on Display that is visible to the consumer before ordering and no further preparation is needed Which foods are NOT covered by the NML Law? Not covered by the NML law No Calorie Labels Required Custom Orders that are prepared as customer requests Daily Specials that are not routinely listed on the menu Temporary Menu Items that appear on a menu for less than 60 days per calendar year Part of a Customary Market Test designed to test consumer acceptance for fewer than 90 consecutive days Condiments Available for General Use that every customer has access to Ready to Eat Foods for later consumption such as grocery items that can be consumed immediately at a later time Alcoholic Beverages on the menu Which locations are not covered by the NML law? Education (K-12) Patient food service Correctional facilities 26
Operator Support Tools Our suite of NML tools supports compliance: 1.Training Tools Online Manager Training An online training session that introduces the requirements of the NML law and the Aramark NML toolkit Managers Quick Guide A one page summary of key focus areas and must-do actions to successfully comply with the law Associates Quick Guide A one page summary of key actions that associates must take to comply with the law FAQ s Answers to a series of frequently asked questions about the NML law and Aramark s NML support tools Menu Design Compliance Guide A reference that outlines the building blocks of menu labeling and provides visual examples for designing menus that are compliant with the NML law 2. Menu and Nutrition Tools Menu Board & Signage Templates Access to NML compliant templates designed by your LOB to comply with the basic requirements specified by the law Nutrition Information Access to print additional nutrition information compliant with the law for customers who request it 3. Compliance Tools Operating Success Checklist & Certification A checklist of operating essentials for executing against the NML law requirements Includes a certification that must be signed and maintained on file at each location 27
Questions?