AUSTRALIA & NEW ZEALAND CATALOGUE 2017 JULY UPDATE

AUSTRALIA & NEW ZEALAND CATALOGUE 2017 JULY UPDATE

Customer Service Australia Telephone: (02) 8665 8200 or Toll Free: 1300 852 022 Fax: (02) 9831 1631 Email: info.aust@fiskars.com New Zealand Telephone: (612) 8665 8200 or Toll Free: 0800 442 575 Fax: (612) 9831 1631 Email: info.aust@fiskars.com Address 100 Holbeche Road Arndell Park NSW 2148 Postal Address PO Box 888 Blacktown NSW 2148 Hours MONDAY FRIDAY: 9.00am 5.00pm E.S.T SATURDAY: 10.00am 4.00pm E.S.T Website royalalbertchina.com.au Social Media facebook.com/royalalbertengland instagram.com/royalalbertengland twitter.com/royalalbert_uk

Contents Miranda Kerr for Royal Albert 4 Candy Collection 16 Tea Party 18 Cheeky Pink Polka Blue Polka Rose Rose Confetti Mugs in Tins 22 Gorgeous Gifts 23 100 Years Collection 24 Old Country Roses 30 Lady Carlyle 34 General Information Materials & Care 38 Assurance & Privacy Policy 39 General Terms & Conditions 40 All prices shown are recommended retail prices, effective 26th January 2017 in Australia and 2nd March 2017 in New Zealand. Country of origin is correct at time of printing, but is subject to change.

Inspired by English gardens, Royal Albert has been passionate about pretty florals for over 100 years. With strong lifestyle stories that include teaware and giftware, Royal Albert is about adding fun, romance, nostalgia and indulgence to consumer s lives. To be enjoyed today and treasured forever.

Working with Miranda Kerr, we have created a truly beautiful collection. Inspired by Miranda s love of nature, the colour palette of her garden, travels throughout the world and treasured memories of afternoons spent sipping tea from her grandmother s own Royal Albert tea set, the collection reflects Miranda s heart, passion and sense of style. Miranda has been involved in every step of the creative process to design this beautifully illustrated collection. The use of pretty peonies, butterflies and soft pastel colours epitomise the delicate details which Miranda adores. Delightful, pretty and totally Miranda, the Miranda Kerr for Royal Albert collection is for the sophisticated and feminine woman who enjoys celebrating with friends and appreciates time to herself.

MIRANDA KERR Miranda has skilfully tapped into her striking sense of style and long-standing love of afternoon tea to create this delightfully feminine collection of fine bone china teaware. Adorned with Miranda s favourite things peonies and butterflies the range is available in white and an array of pretty colours. Made from Fine Bone China Shape Hampton Made in China Introduced 2014 Packaging Assurance Place Setting Gift boxed in Miranda Kerr soft pink packaging, Loose ( ) 1 year breakage replacement (1 of each)

MIRANDA KERR Friendship 5 Piece Place Setting 1x Plate 27cm 1x Plate 20cm 1x Plate 16cm 1x Teacup & Saucer 16 Piece Set 4x Plate 27cm 4x Plate 16cm 4x Bowl 17cm 4x Mug 3501 006 AU$299.00 - NZ$349.00 3501 216 AU$999.00 - NZ$1,095.00 Friendship Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3501 018 AU$145.00 - NZ$165.00 Friendship Plate 27cm 27cm x 27cm x 2cm 3501 040 AU$84.95 - NZ$99.95 Friendship Plate 20cm 20cm x 20cm x 2cm 3501 042 AU$74.95 - NZ$84.95 Friendship Plate 16cm 16cm x 16cm x 2cm 3501 046 AU$59.95 - NZ$73.95 Friendship Teapot 450ml 3501 171 AU$149.00 - NZ$169.00 Friendship Tea For One 490ml/360ml 3501 012 AU$215.00 - NZ$249.00 Friendship Teacup & Saucer 7cm x 9cm, 14cm x 2cm 3501 062 AU$115.00 - NZ$130.00 Friendship Tea Caddy 10cm x 12cm 3501 100 AU$79.95 - NZ$90.99 Friendship Vintage Mug White 400ml 9cm x 11cm 3501 193 AU$69.95 - NZ$79.99 Friendship Vintage Mug Green 400ml 9cm x 11cm 3501 191 AU$69.95 - NZ$79.99 Friendship Vintage Mug Pink 400ml 9cm x 11cm 3501 192 AU$69.95 - NZ$79.99 Friendship Vintage Mug Turquoise 400ml 9cm x 11cm 3501 190 AU$69.95 - NZ$79.99 Friendship 3 Piece Set Teapot, Cream & Sugar 1.2Ltr, 350ml, 350ml 9cm x 8cm, 12cm x 7cm 3501 019 AU$359.00 - NZ$409.00 Friendship Tea for Two Teapot, Teacups & Saucers 1.2Ltr, 17cm x 15cm, 9cm x 7cm, 14cm 3501 024 AU$399.00 - NZ$459.00

MIRANDA KERR 15 Piece Teaset 4 x 20cm Plate 4 x Teacup & Saucer Set 1 x Friendship Teapot 1 x Friendship Sugar 1 x Friendship Creamer 15 Piece Teaset 3501 215 AU$899.00 - NZ$999.00 Set of 4 Plates 11cm 10cm x 10cm x 2cm 3501 210 AU$99.95 - NZ$119.00 Set of 4 Plates 20cm (Mixed) 20cm x 20cm x 2cm 3501 202 AU$215.00 - NZ$249.00 Set of 4 Plates 20cm (Coloured) 20cm x 20cm x 2cm 3501 200 AU$215.00 - NZ$249.00 Blessings Cake Plate Small 17cm x 17cm x 6cm 3501 054 AU$115.00 - NZ$130.00 Blessings Cake Plate 29.5cm 29.5cm x 29.5cm x 2cm 3501 056 AU$115.00 - NZ$130.00 Gratitude Cake Plate Large 30cm x 30cm x 10cm 3501 055 AU$250.00 - NZ$289.00 Large Glass Dome 27cm x 27cm x 25cm 3414 032 AU$199.00 - NZ$229.00 Blessings 3 Piece Set Teapot, Cream & Sugar 1.2Ltr, 350ml, 350ml 9cm x 8cm, 12cm x 7cm 3501 020 AU$359.00 - NZ$409.00 2 Tier Cake Stand 16cm, 21cm 3501 058 AU$115.00 - NZ$130.00 3 Tier Cake Stand 16cm, 20cm, 27cm 3501 057 AU$179.00 - NZ$205.00 Joy Tea Tip 11cm x 8cm x 2cm 3501 005 AU$35.95 - NZ$40.99 Blessings Tea Strainer 12cm x 3cm 3501 205 AU$43.95 - NZ$49.99 Joy Bowl 11cm 11cm 3501 110 AU$49.95 - NZ$56.99 Blessings Bowl 11cm 11cm 3501 111 AU$49.95 - NZ$56.99 Glass dome is part of the original Royal Albert range and sold in dark pink Royal Albert packaging.

MIRANDA KERR Gratitude Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm Devotion Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm Blessings Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm Joy Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3501 016 AU$145.00 - NZ$165.00 3501 017 AU$145.00 - NZ$165.00 3501 014 AU$145.00 - NZ$165.00 3501 015 AU$145.00 - NZ$165.00 Gratitude Mug 300ml 3501 196 AU$59.95 - NZ$68.99 Devotion Mug 300ml 3501 197 AU$59.95 - NZ$68.99 Blessings Mug 300ml 3501 194 AU$59.95 - NZ$68.99 Joy Mug 300ml 3501 195 AU$59.95 - NZ$68.99 Set of 4 Teacups & Saucers 3501 201 AU$359.00 - NZ$409.00 Set of 4 Vintage Mugs 300ml 3501 198 AU$229.00 - NZ$259.00 Blessings Tea For One 490ml/360ml 3501 010 AU$215.00 - NZ$249.00 Joy Tea For One 490ml/360ml 3501 011 AU$215.00 - NZ$249.00 Gratitude Heart Tray 13cm 3501 302 AU$35.95 - NZ$40.99 Devotion Heart Tray 13cm 3501 301 AU$35.95 - NZ$40.99 Blessings Heart Tray 13cm 3501 300 AU$35.95 - NZ$40.99 Joy Heart Tray 13cm 3501 303 AU$35.95 - NZ$40.99 Mug In Tin - Be Kind 350ml Be kind to yourself, be kind to others 3501 188 AU$35.95 - NZ$40.99 Mug In Tin - Everything 350ml Everything you need is inside of you 3501 187 AU$35.95 - NZ$40.99 Mug In Tin - Present 350ml The power is in the present 3501 189 AU$35.95 - NZ$40.99 Mug In Tin - Shine 350ml Shine your light 3501 186 AU$35.95 - NZ$40.99

MIRANDA KERR STEMWARE Crystalline stemware is etched with Miranda s signature design of butterflies and peonies. The range includes a wine glass, tumbler and flute, sold as boxed pairs. A Pitcher, perfect for Pimms or fruit cocktails, completes the collection. The hero of the collection, the Flute pair, is accented with a subtle hint of blush pink. Made from Crystalline Made in Slovakia Introduced December 2016 Packaging Assurance Gift boxed in Miranda Kerr soft pink packaging 1 year breakage replacement

MIRANDA KERR STEMWARE Tumbler Pair 250ml 3510 635 AU$79.95 - NZ$90.99 Wine Pair 350ml 3510 613 AU$79.95 - NZ$90.99 Pink Blush Flute Pair 230ml 3510 619 AU$79.95 - NZ$90.99 Swarovski Flute Pair 230ml 3510 620 AU$99.95 - NZ$119.00 Pitcher 1.9L 3510 741 AU$99.95 - NZ$119.00

MIRANDA KERR METAL GIFTWARE As a lover of sentiment and treasuring moments with family and friends, Miranda has helped to create silver plated picture frames and jewellery boxes, to offer beautiful keepsakes for loved ones. Echoing the design of her previous ranges, the model s favourite butterfly print decorates the collection, combined with soft pastel shades. Made from Made in Iron (base metal/outer frame) Silver plate decoration finish (0.03 microns) Colour spray (enamel) Clear epoxy spray for protection China Introduced May 2016 Packaging Assurance Gift boxed in Miranda Kerr soft pink packaging 1 year breakage replacement

MIRANDA KERR METAL GIFTWARE Frame 4x6 Pink 3520 500 AU$149.00 - NZ$169.00 Frame 5x7 Green 3520 501 AU$179.00 - NZ$205.00 Jewellery 10x9cm 3520 505 AU$129.00 - NZ$149.00 Jewellery boxes have a flocked interior, with divided sections for storing rings and jewellery. The lids are hinged.

MIRANDA KERR GLASS GIFTS Crystalline giftware with a delicately etched peony and butterfly design complete the look for this new collection. There is a mix of clear and pink blush pieces. Made from Crystalline Made in Slovakia Introduced March 2016 Packaging Assurance Gift boxed in Miranda Kerr soft pink packaging 1 year breakage replacement

MIRANDA KERR GLASS GIFTS Vase 29cm 3510 300 AU$149.00 - NZ$169.00 Vase 25cm Pink 3510 301 AU$149.00 - NZ$169.00 Rose Bowl 20cm 3510 302 AU$149.00 - NZ$169.00 Rose Bowl 15.5cm Pink 3510 303 AU$129.00 - NZ$149.00

CANDY COLLECTION Building on the success of the Royal Albert teaware category, the Candy Collection adds refreshment and strengthens the gifting portfolio. Inspired by patterns from the Royal Albert archives, the Candy Collection has a modern vintage appeal. Made from Fine Bone China Country of Origin China Available 2015 Packaging Assurance Gift boxed in Candy Collection packaging. Teacup, Saucer & Plate sets presented in a Candy Collection Hat Box 1 year breakage replacement

CANDY COLLECTION Sitting Pretty Teacup, Saucer & Plate Set 3728 001 AU$145.00 - NZ$165.00 Love Lilac Teacup, Saucer & Plate Set 3728 002 AU$145.00 - NZ$165.00 Sweet Stripe Teacup, Saucer & Plate Set 3728 003 AU$145.00 - NZ$165.00 Honey Bunny Teacup, Saucer & Plate Set 3728 004 AU$145.00 - NZ$165.00 Sitting Pretty Vintage Mug 300ml 3728 010 AU$59.95 - NZ$68.99 Love Lilac Vintage Mug 300ml 3728 011 AU$59.95 - NZ$68.99 Sweet Stripe Vintage Mug 300ml 3728 012 AU$59.95 - NZ$68.99 Honey Bunny Vintage Mug 300ml 3728 013 AU$59.95 - NZ$68.99 Sitting Pretty Tea For One 490ml/360ml 3728 043 Love Lilac Tea For One 490ml/360ml 3728 041 Sweet Stripe Tea For One 490ml/360ml 3728 040 Honey Bunny Tea For One 490ml/360ml 3728 042 AU$215.00 - NZ$249.00 AU$215.00 - NZ$249.00 AU$215.00 - NZ$249.00 AU$215.00 - NZ$249.00 Sitting Pretty Heart Tray 13cm 3728 030 AU$35.95 - NZ$40.99 Love Lilac Heart Tray 13cm 3728 031 AU$35.95 - NZ$40.99 Plates 20cm Set of 4 3728 020 AU$215.00 - NZ$249.00 Teacup & Saucer Set of 4 3728 022 AU$359.00 - NZ$409.00 3 Tier Cake Stand 16cm, 21cm, 27cm 3728 060 AU$179.00 - NZ$199.00

TEA PARTY Express your personality with our fun and whimsical collection of vintage teaware patterns. Don t be afraid to mix and match, to create a collection that reflects your individuality and makes the everyday extraordinary. Made from Trim Made in Fine Bone China 22ct Gold China Introduced 2013 Packaging Gift Boxed Assurance 1 year breakage replacement

TEA PARTY Cheeky Pink Teacup, Saucer & Plate Set 9cm x 7cm, 14cm x 2cm, 20cm x 2cm 3117 014 AU$145.00 - NZ$165.00 Polka Blue Teacup, Saucer & Plate Set 9cm x 7cm, 14cm x 2cm, 20cm x 2cm 3115 014 AU$145.00 - NZ$165.00 Polka Rose Teacup, Saucer & Plate Set 9cm x 7cm, 14cm x 2cm, 20cm x 2cm 3114 014 AU$145.00 - NZ$165.00 Rose Confetti Teacup, Saucer & Plate Set 9cm x 7cm, 14cm x 2cm, 20cm x 2cm 3116 014 AU$145.00 - NZ$165.00 Cheeky Pink Tea Cup & Saucer Set 9cm x 7cm, 14cm x 2cm 3117 062 AU$115.00 - NZ$130.00 Polka Blue Tea Cup & Saucer Set 9cm x 7cm, 14cm x 2cm 3115 062 AU$115.00 - NZ$130.00 Polka Rose Tea Cup & Saucer Set 9cm x 7cm, 14cm x 2cm 3114 062 AU$115.00 - NZ$130.00 Rose Confetti Tea Cup & Saucer Set 9cm x 7cm, 14cm x 2cm 3116 062 AU$115.00 - NZ$130.00 Cheeky Pink Tea for One 490ml/360ml 12cm x 17cm 3117 010 AU$215.00 - NZ$249.00 Polka Blue Tea for One 490ml/360ml 12cm x 17cm 3115 012 AU$215.00 - NZ$249.00 Polka Rose Tea for One 490ml/360ml 12cm x 17cm 3114 012 AU$215.00 - NZ$249.00 Rose Confetti Tea for One 490ml/360ml 12cm x 17cm 3116 012 AU$215.00 - NZ$249.00 Cheeky Pink Teapot 450ml 3117 172 AU$149.00 - NZ$169.00 Polka Rose Teapot 450ml 3114 172 AU$149.00 - NZ$169.00 Mini Cream & Sugar Cream: 7cm x 7cm Sugar: 7cm x 9cm 3414 044 AU$115.00 - NZ$130.00 Tea Strainer 3414 001 AU$43.95 - NZ$49.99 Set of 4 Plates 16cm 16cm x 16cm x 2cm 3414 023 AU$169.00 - NZ$195.00 Set of 4 Plates 20cm 20cm x 20cm x 2cm 3414 024 AU$215.00 - NZ$249.00 Set of 4 Teacups & Saucers 130ml 7cm x 9cm, 17cm 3414 025 AU$359.00 - NZ$409.00

TEA PARTY Cheeky Pink 3 Piece Set Teapot, Sugar & Creamer 1.2Ltr, 350ml, 350ml 17cm x 15cm, 7cm x 12cm, 9cm x 12cm 3117 019 AU$359.00 - NZ$409.00 Polka Blue 3 Piece Set Teapot, Sugar & Creamer 1.2Ltr, 350ml, 350ml 17cm x 15cm, 7cm x 12cm, 9cm x 12cm 3115 019 AU$359.00 - NZ$409.00 Polka Rose 3 Piece Set Teapot, Sugar & Creamer 1.2Ltr, 350ml, 350ml 17cm x 15cm, 7cm x 12cm, 9cm x 12cm 3114 019 AU$359.00 - NZ$409.00 Rose Confetti 3 Piece Set Teapot, Sugar & Creamer 1.2Ltr, 350ml, 350ml 17cm x 15cm, 7cm x 12cm, 9cm x 12cm 3116 019 AU$359.00 - NZ$409.00 Large Cake Stand 30cm x 30cm x 10cm 3414 028 AU$250.00 - NZ$289.00 Large Glass Dome 27cm x 27cm x 25cm 3414 032 AU$199.00 - NZ$229.00 Polka Blue 2 Tier Cake Stand 16cm, 20cm, 25cm (Height) 3115 057 AU$115.00 - NZ$130.00 Polka Rose 2 Tier Cake Stand 16cm, 20cm, 25cm (Height) 3114 057 AU$115.00 - NZ$130.00 Roses 3 Tier Cake Stand 16cm, 20cm, 27cm, 35cm (Height) 3112 057 AU$159.00 - NZ$185.00 Cheeky Pink 3 Tier Cake Stand 16cm, 20cm, 27cm, 35cm (Height) 3117 057 AU$159.00 - NZ$185.00

TEA PARTY Condiment Pot Pair 7cm x 9cm 3414 043 AU$115.00 - NZ$130.00 Set of 4 Egg Cups 5cm 3729 001 AU$43.95 - NZ$49.99 Cheeky Pink Vintage Mug 300ml 3117 017 AU$59.95 - Nz$68.99 Polka Blue Vintage Mug 300ml 3115 017 AU$59.95 - Nz$68.99 Polka Rose Vintage Mug 300ml 3114 017 AU$59.95 - Nz$68.99 Rose Confetti Vintage Mug 300ml 3116 017 AU$59.95 - NZ$68.99 Cheeky Pink Vintage Mug 400ml 9cm x11cm 3117 015 AU$69.95 - NZ$79.99 Polka Blue Vintage Mug 400ml 9cm x 11cm 3115 015 AU$69.95 - NZ$79.99 Polka Rose Vintage Mug 400ml 9cm x 11cm 3114 015 AU$69.95 - NZ$79.99 Rose Confetti Vintage Mug 400ml 9cm x 11cm 3116 015 AU$69.95 - NZ$79.99 Modern Mug 400ml 9cm x 8cm 3117 002 AU$19.95 - NZ$22.99 Pink Roses Modern Mug 400ml 9 cm x 8cm 3117 003 AU$19.95 - NZ$22.99 Union Jack Blue Modern Mug 400ml 9cm x 8cm 3117 004 AU$19.95 - NZ$22.99 Set of 4 Ceramic Spoons 3cm x 15cm 3414 020 AU$79.95 - NZ$90.99 Set of 2 Mugs Polka Blue & Polka Green 9cm x 8cm 3414 002 AU$39.95 - NZ$44.99 Set of 2 Mugs Rose Confetti & New Country Roses Pink 9cm x 8cm 3414 003 AU$39.95 - NZ$44.99 Set of 4 Mugs Polka Blue, Rose Confetti, Polka Rose, New Country Roses Pink 9cm x 8cm 3414 004 AU$79.95 - NZ$90.99

GORGEOUS GIFTS Royal Albert Gorgeous Gifts are a vibrant and vivacious take on beautiful vintage patterns. This collection includes fun pieces including heart trinket boxes, a jewellery box and set of vases. Made from Trim Made in Fine Bone China 22ct Gold China Introduced 2013 Packaging Boxed Assurance 1 year breakage replacement

GORGEOUS GIFTS Cheeky Pink Small Heart Box 6cm x 7cm x 3cm 3729 013 AU$29.95 - NZ$33.99 Polka Blue Small Heart Box 6cm x 7cm x 3cm 3729 014 AU$29.95 - NZ$33.99 Cheeky Pink Heart Tray 12cm x 13cm x 4cm 3729 011 AU$35.95 - NZ$40.99 Polka Blue Heart Tray 12cm x 13cm x 4cm 3729 012 AU$35.95 - NZ$40.99 Jewel Box Vintage Mix 10cm x 10cm 3729 019 AU$69.95 - NZ$79.99

100 Years of Royal Albert Celebrating over 100 years of outstanding design, floral heritage and tea drinking. 1900 Regency Blue The late part of the 19th century saw a revival of interest in the classic designs of the Regency era. It became fashionable to combine different patterns, colours and gold to create sumptuous designs. Alternate panels of cobalt blue and white backgrounds, filled with deep maroon daisies and gold accents complete the design. 1910 Duchess Many decorative styles including Rococo remained popular into the 20th century. A rich black border with swags of yellow and lavender roses, set among soft green leaves and interspersed with asters are linked by delicate golden daisies. 1920 Spring Meadow Fashion trends of the roaring twenties have inspired this vibrantly chic pattern with its natural paintings of brightly coloured flowers. The sprays of columbines, pink roses, bluebells, primroses, forget-me-nots, buttercups and daises, scattered across each shape, emphasise the simplicity and freshness of the design. 1930 Mint Deco Inspired by the Art Deco era, yet fresh and modern for the 21st century. Vibrant mint green is typical of the jewel like colours of the decade. The profusion of stylised flowers in soft pink and yellow adds a graceful, feminine contrast, whilst a single flower decorating one of the white panels on the plate, adds a contemporary twist.

1940 English Chintz In ceramics, a chintz pattern is one where the whole surface of a shape is totally covered by the decoration to create a design that celebrates colour and image. Pretty pink roses, dainty forget-me-nots and green leaves on a crackle effect background create the epitome of the Royal Albert floral tradition. 1950 Festival Style trends were inspired by atomic structures, spiky architecture and crystals and these elements are reflected in this design. Harebells, dandelion seed-heads and ferns are delicately drawn to emphasise the natural shape of each form and are grouped into a single floral spray that dominates the pattern, finished with a vivid blue boarder. 1960 Golden Roses Designed by Harold Holdcroft in 1962, Old Country Roses has become not just the most loved of all Royal Albert designs, but is an icon of fine English tea ware. In celebratory style, rose sprays have been recreated in luxurious gold and matched with a warm pink background to symbolise the rich red tones of the original design. 1970 Poppy By the beginning of the 1970s, the psychedelic colours of the swinging sixties had tempered and softer tones and more romantic and feminine styles re-emerged in fashion and interior design. A natural interpretation of the ever popular flower in bright coral and yellow, with its detail of trailing foliage, brings to mind fields of poppies blowing softly in the wind. 1980 Rose Blush The iconic rose flower takes centre stage with an all-over design featuring a full bloom and single bud. The soft styling of the flowers on a pastel pink and cream background also reflects the era s more subtle interior design trends, and recalls the chintz patterns popular in earlier decades. 1990 Bouquet The Bouquet pattern reflects the brand s floral, romantic and luxurious traditions and features elegant posies containing favourite Royal Albert flowers and gold accents. As well as pink roses, the bouquet includes dainty blue forget-me-nots and purple anemones, and a warm honeysuckle yellow has been chosen for the wide boarder.

100 YEARS OF ROYAL ALBERT The 100 Years Collection features ten charming designs, all of which have either been taken directly from, or been inspired by, designs produced by the brand over the past 10 decades. Made from Trim Shape Made in Fine Bone China 22ct Gold Hampton Indonesia Introduced 2007 Packaging Gift boxed Assurance 1 year breakage replacement

100 YEARS OF ROYAL ALBERT 1900 s Regency Blue Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 100 AU$199.00 - NZ$229.00 1910 s Duchess Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 110 AU$199.00 - NZ$229.00 1920 s Spring Meadow Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 120 AU$199.00 - NZ$229.00 1930 s Mint Deco Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 130 AU$199.00 - NZ$229.00 1940 s English Chintz Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 140 AU$199.00 - NZ$229.00 1950 s Festival Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 150 AU$199.00 - NZ$229.00 1960 s Golden Roses Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 160 AU$199.00 - NZ$229.00 1970 s Poppy Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 170 AU$199.00 - NZ$229.00 1980 s Rose Blush Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 180 AU$199.00 - NZ$229.00 1990 s Bouquet Teacup, Saucer & 20cm Plate 9cm x 7cm, 14cm x 2cm, 20cm x 20cm 3410 190 AU$199.00 - NZ$229.00

100 YEARS OF ROYAL ALBERT 1900 s to 1940 s 10 Piece Set 5 Teacups & Saucers 9cm x 7cm, 14cm x 2cm 3410 510 AU$699.00 - NZ$795.00 1950 s to 1990 s 10 Piece Set 5 Teacups & Saucers 9cm x 7cm, 14cm x 2cm 3410 515 AU$699.00 - NZ$795.00 1900 s - 1940 s 5 Plate Set 20cm x 20cm 3410 530 AU$399.00 - NZ$459.00 1950 s - 1990 s 5 Plate Set 20cm x 20cm 3410 535 AU$399.00 - NZ$459.00 1940 s English Chintz Teapot, Sugar & Cream Jug Set 1.2Ltr, 350ml, 250ml 16cm x 15cm, 12cm x 7cm, 8cm x 8cm 3410 340 AU$699.00 - NZ$795.00 1970 s Poppy Teapot, Sugar & Cream Jug Set 1.2Ltr, 350ml, 250ml 16cm x 15cm, 12cm x 7cm, 8cm x 8cm 3410 370 AU$699.00 - NZ$795.00

100 YEARS OF ROYAL ALBERT 1900 s Regency Blue Mug 350ml 9cm x 11cm 3410 200 AU$79.95 - NZ$90.99 1910 s Duchess Mug 350ml 9cm x 11cm 3410 210 AU$79.95 - NZ$90.99 1920 s Spring Meadow Mug 350ml 9cm x 11cm 3410 220 AU$79.95 - NZ$90.99 1930 s Mint Deco Mug 350ml 9cm x 11cm 3410 230 AU$79.95 - NZ$90.99 1940 s English Chintz Mug 350ml 9cm x 11cm 3410 240 AU$79.95 - NZ$90.99 1950 s Festival Mug 350ml 9cm x 11cm 3410 250 AU$79.95 - NZ$90.99 1960 s Golden Roses Mug 350ml 9cm x 11cm 3410 260 AU$79.95 - NZ$90.99 1970 s Poppy Mug 350ml 9cm x 11cm 3410 270 AU$79.95 - NZ$90.99 1980 s Rose Blush Mug 350ml 9cm x 11cm 3410 280 AU$79.95 - NZ$90.99 1990 s Bouquet Mug 350ml 9cm x 11cm 3410 290 AU$79.95 - NZ$90.99 1900-1940 Set of 5 Mugs 350ml 9cm x 11cm 3410 520 AU$399.00 - NZ$459.00 1950-1990 Set of 5 Mugs 350ml 9cm x 11cm 3410 525 AU$399.00 - NZ$459.00

OLD COUNTRY ROSES Designed by Harold Holdcroft in 1962 and inspired by a English country garden with roses in full bloom, Old Country Roses with its clusters of red, pink and yellow roses, flamboyant shape and brilliant gold stippling, is quintessentially English. Made from Fine Bone China Trim 22ct Gold Shape Montrose Made in Indonesia, Bangladesh ( ), China ( * ) Introduced 1962 Packaging Loose, Gift boxed ( ) Assurance 1 year breakage replacement

OLD COUNTRY ROSES 16 Piece Set 4x Dinner Plate 27cm 4x Entrée Plate 20cm 4x Cereal Bowl 4x Montrose Mug 3001 021 AU$1,549.00 - NZ$1,749.00 20 Piece Dinner Set 4x Dinner Plate 27cm 4x Entrée Plate 20cm 4x Bread & Butter Plate 16cm 4x Teacup & Saucer 3001 020 AU$1,599.00 - NZ$1,795.00 NEW 12 Piece Dinner Set 4x Dinner Plate 27cm 4x Plate 20cm 4x Bowl 16cm 3001 022 AU$1,199.00 - NZ$1,395.00 15 Piece Tea Set 1x Teapot 1.25Ltr 1x Sugar 350ml 1x Creamer 250ml 6x Teacup & Saucer 200ml 3001 015 AU$1,149.00 - NZ$1,320.00 Available second half 2017. Plate 27cm 27cm x 27cm x 2cm 3001 040 AU$129.00 - NZ$159.00 Plate 20cm 20cm x 20cm x 2cm 3001 042 AU$89.95 - NZ$99.99 Plate 16cm 16cm x 16cm x 2cm 3001 046 AU$79.95 - NZ$90.99 Rim Soup 21cm x 25cm x 4cm 3001 072 AU$129.00 - NZ$159.00 Cup, Saucer, Plate 3706 014 AU$145.00 - NZ$165.00 Teacup & Saucer Set 200ml 9cm x 7cm, 14cm x 2cm 3001 062 AU$99.95 - NZ$119.00 Montrose Mug 9cm x 12cm x 9cm 3001 190 AU$89.95 - NZ$99.99 Tall Bone Mug 270ml Trimmed with 22 carat gold 3461 193 AU$49.95 - NZ$56.99 Teapot L/S 1.25Ltr 16cm x 26cm x 16cm 3001 170 AU$399.00 - NZ$499.00 Teapot M/S 800ml 3001 172 AU$349.00 - NZ$429.00 Tea For One * 3706 012 AU$215.00 - NZ$249.00 Sandwich Tray 17cm x 30cm x 2cm 3001 239 AU$169.00 - NZ$195.00 2 Tier Cake Stand 3001 057 AU$199.00 - NZ$235.00 3 Piece Set Teapot, Sugar & Creamer 1.25Ltr, 350ml, 250ml 16cm x 15cm, 12cm x 7cm, 12cm x 9cm 3001 145 AU$699.00 - NZ$795.00

OLD COUNTRY ROSES A jewel in the Royal Albert crown, the Old Country Roses signature pattern has been a favourite for over 50 years. The Old Country Roses burgundy, pink and yellow rose arrangement continues to blossom in these tea party, stemware and gift items. Made from Trim Country of Origin Fine Bone China, Crystalline, Glass 22ct Gold China, Poland (Glass Dome), Slovakia (Crystalline Stemware) Introduced 2013-2014 Packaging Gift Boxed, Swing Tag ( ) Assurance 1 year breakage replacement

OLD COUNTRY ROSES Heart Box 6.5cm x 1.5cm 3706 006 AU$29.95 - NZ$33.99 Heart Tray 13cm 3706 007 AU$35.95 - NZ$40.99 Jug Large 1.3L 10.5cm x 18.5cm 3706 004 AU$149.00 - NZ$169.00 Tea Caddy 9.5cm x 11cm 3706 003 AU$79.95 - NZ$90.99 Cake Plate & Server Server 29cm, Plate 28cm 3706 009 AU$199.00 - NZ$229.00 Cake Stand Large 30.5cm x 9.5cm 3706 001 AU$250.00 - NZ$289.00 Champagne Flute Gold Rim Pair 160ml 6cm x 23cm 3601 619 AU$69.95 - NZ$79.99 Wine Glass Gold Rim Pair 260ml 10cm x 21cm 3601 612 AU$69.95 - NZ$79.99 Large Glass Dome 27cm x 27cm x 25cm 3414 032 AU$199.00 - NZ$229.00

LADY CARLYLE A classic example of the romantic floral tradition of Royal Albert stylised florals, including posies, bluebells and forget-me-nots. The elaborate gold scrolls combine to create a pattern reminiscent of the curvaceous and extravagant rococo styles of the 18th century. Made from Trim Shape Made in Fine Bone China 22ct Gold Hampton Indonesia Introduced 1946 Packaging Loose stock, Gift boxed ( ) Assurance 1 year breakage replacement

LADY CARLYLE 20 Piece Dinner Set 4x Dinner Plate 27cm 4x Entrée Plate 20cm 4x Bread & Butter Plate 16cm 4x Teacup & Saucer 3029 020 AU$1,599.00 - NZ$1,795.00 Plate 16cm 16cm x 16cm x 2cm 3029 046 AU$79.95 - NZ$90.99 Teacup & Saucer Set 9cm x 7cm, 14cm, 3029 062 AU$99.95 - NZ$119.00 Teapot L/S 1.25Ltr 16cm x 15cm 3029 170 AU$399.00 - NZ$499.00 Sandwich Tray 18cm x 30cm x 3cm 3029 239 AU$169.00 - NZ$195.00 11 Piece Tea Set Teapot, Sugar, Creamer, 4 Teacup & Saucer 1.2Ltr, 350ml, 250ml, 16cm x 15cm, 12cm x 7cm, 12cm x 9cm, 9cm x 7cm, 14cm 3029 016 AU$919.00 - NZ$1,049.00

General Information

MATERIALS & CARE Materials Care FINE BONE CHINA Made from fine bone china, the Royal Albert product is highly durable and strong. The material means that we are able to produce a more refined product, without compromising on the strength of the item. The product is less susceptible to chipping and cracking, compared to products made from lesser materials. The fine bone china is made from 43-50% bone ash, and fully complies with Californian Proposition 65, for Lead Release. The gold used to trim and decorate china is 22 carat gold. Designs that are lined with gold are not suitable for use in the microwave. PORCELAIN A china body made from china clay, feldspar and quartz fired at a very high heat of 1500 C. Porcelain is very hard and resistant to temperature changes. Our bakeware products are produced in a porcelain body. This material is both durable and strong, but also oven and freezer safe when not decorated with any precious metals. This material is a welcome addition to the Royal Albert brand as it completely supports our extension into bakeware, providing a functional product that can be used an enjoyed everyday. For products that do not include precious metals, they are also microwave safe. TEXTILES The range of Royal Albert Textiles are made from 100% cotton. The shopping bags, toiletry bags and makeup bags are also 100% cotton, but have been coated with PVC for durability and functionality. With a thread count of 300, all Royal Albert products have a luxurious soft finish. CRYSTALLINE Royal Albert Crystal is made from Crystalline Glass. Crystalline Glass is defined by the European Directive 69/493/EEC as containing metal oxides at a minimum of 10% which may or may not include lead oxide, which gives the product brilliance and strength. FINE BONE CHINA PRIOR TO FIRST USE Remove all labels and soak in hot soapy water. Rinse well and dry thoroughly with a soft cloth. TABLEWARE DURABILITY Our fine bone china products are very durable and when properly cared for, will last for many years. It is safe to warm plates and serving dishes in the warming compartment of your oven up to 100 C (212 F). Never place in contact with a direct flame or subject it to extreme temperature change. Pieces with a gold band or detail are not microwave safe and should not be used for cooking purposes. WASHING We recommend washing Royal Albert by hand, void scouring pads and/ or abrasive detergents. Most stains can be removed by soaking the item in warm water before washing. Teapot and coffee pot stains can be removed with a weak bleach solution and toothpaste will remove pencil marks caused by minute metal deposits from cutlery. If washing in a dishwasher we recommend you use the gentle cycle below 65 C. HARD WATER In hard water areas, deposits may form on your tableware over a period if the water is allowed to dry on the ware. These soluble deposits can easily be removed with a 50/50 solution of vinegar and water. STORING TABLEWARE Avoid storing plates directly on top of each other, as this may scratch the surface. Store with plate dividers or napkins separating each plate. A china storage protector would be the optimum choice. Do not slide plates out from the bottom of the stack; always lift them from the top. ENJOY EVERY DAY Our tableware is made for everyday use. All new patterns are put through an exhaustive series of tests to ensure that colours are as hard wearing as possible. Quality checks are constantly carried out to monitor the ability of the ware to resist the rigours of day-to-day use. PORCELAIN As for fine bone china, but in addition is oven freezer and microwave safe when not decorated with any precious metals. TEXTILES All Royal Albert Textiles are machine washable at 40 degrees centigrade and iron-able (PVC coated products are wipe clean only however). The whole range of Royal Albert Textiles is compliant with both national and international requirements. The oven glove fully complies with the necessary technical requirements, as it complies with the regulation BS6526:1998, making it suitable for use. All product in the Royal Albert Textile collection is made in China. CRYSTALLINE Hand wash pieces separately in warm soapy water. Dry immediately with a lint-free cloth. When washing stemware, be careful not to twist the stem in the opposite direction of the bowl. Royal Albert items should NOT be washed in a dishwasher.

ASSURANCE GUIDELINES & PRIVACY POLICY Assurance Assurance lets you relax and enjoy your homewares everyday, not just on special occasions. We give you a two-year warranty on our brands. BREAKAGE REPLACEMENTS So if you accidentally chip or break any Waterford Crystal, Wedgwood, Royal Doulton, Royal Albert or kate spade new york product within two years of purchase, we'll replace it free of charge. PATTERN AVAILABILITY UPDATES As much as we wish it were otherwise, sometimes discontinuations do occur. If you register for Assurance we will advise you if your tableware or stemware pattern is being taken off range. DEFECTS Our goods come with guarantees that cannot be excluded under Australian consumer law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits provided to you by our assurance program are in addition to your other rights and remedies under any applicable law. DISTRIBUTION OF LEAFLET TO CUSTOMER Assurance entitles registered customers to the following benefits: 1 year breakage warranty from the date of purchase Notice of pattern discontinuation In the event it is not possible to maintain the pattern availability for the warranty period, we will advise the owners of alternative arrangements to replace their item(s). Assurance only applies to current patterns. We reserve the right to amend the list of eligible patterns at any time without notice. Assurance applies to customers who have registered their purchase with WWRD Australia P/L. We reserve the right to request proof of identity and proof of purchase and to refuse any claim at our absolute discretion. HOW TO REGISTER You must register for Assurance within 3 months of the date of purchase. Complete the registration form at the time of purchase and give it to your WWRD Consultant. There is no need to send us proof of purchase, but keep your receipts or closed wedding list stapled to the leaflet in a safe place as you will need the proof of purchase to claim. HOW TO CLAIM To claim you will need to take the following to your nearest WWRD Australia stockist: The broken item (please take care when handling broken china or crystal and wrap items securely to avoid injuries) Proof of Purchase (i.e. your original receipt or copy of your closed wedding list) We are not able to refund you any costs you incur in making your assurance claim. CLAIMS All assurance claims must be made at a WWRD Australia stockist participating in the Assurance scheme and must be accompanied by: The broken item Proof of Purchase (i.e. the original purchase receipt or your closed wedding list) For your nearest stockist please call WWRD Australia Customer Service on 1300 852 022. Consumers must return their registration form within 3 months of purchase. Claims must be made within 1 years of the purchase date as shown on the proof of purchase. E.g., receipt or closed wedding list. Replacements are offered only for chipping or accidental breakages occurring during normal home use with the registered owner s permanent residence in Australia and does not extend to any other items other than the broken article, even if it forms part of a set, suite or collection. This warranty is subject to users following the advice outlined in our care of china, crystal, glassware, silverware and cutlery instructions. All written correspondence relating to these offers will be sent to the address shown on the customer s registration form. All written correspondence from consumers relating to these offers should be sent to: WWRD Australia Pty Ltd, PO Box 888 Blacktown NSW 2148 ARRANGING REPLACEMENT Retail Shops If the product was purchased less than 1 years ago and the retail value is less than $500: If the product is in stock: Consultant to scan replacement item as a sale and the broken item should be scanned as a return. Docket value to show $0.00 Record item in stock adjustment book with reason code 55 and in comments write Assurance claim and proof of purchase sighted If you do not have the stock of the product please contact customer service to order When you receive stock follow steps above If the product is older or has a retail value of over $500 please contact Customer Service. The product may need to be returned to Customer Service via your Retail Account Executive. Wholesale Accounts Store to complete an Assurance claim form, attach a copy of proof of purchase and fax to (02) 9831 4148 or mail to Customer Service, PO Box 888 Blacktown NSW 2148. A replacement order will placed and delivered to the wholesale account. Privacy Policy For details on our privacy policy please refer to the Privacy Policy section of our website: www.royalalbertchina.com.au/privacypolicy.html

GENERAL COMMERCIAL TERMS & CONDITIONS OF TRADE To the fullest extent legally possible, all dealings between WWRD Australia Pty Ltd ABN 59 000 078 562 and each of its subsidiaries, divisions, affiliates, associated companies and related entities and any successors and assigns [ WWRD ] and any Customer relating to any Products or transactions are subject to the following Terms and Conditions of Trade ( these Terms ) unless otherwise agreed in writing. 1. Payment: a) Credit Account Customers are to pay within 30 days from end of month of invoice without deduction b) All other sales are to be paid C.O.D. without deduction. 2. Property: a) Property in Products shall not pass until payment in full of all monies owed on any basis by the Customer to WWRD ( full payment ) b) WWRD reserves the right to take possession and dispose of Products at any time until full payment and the Customer grants permission to WWRD to enter any property where any Product is in order to do so, with such force as necessary c) Immediately upon delivery the Customer accepts liability for safe custody of Products d) Upon sale or disposition of any Products prior to full payment, the Customer agrees to deposit all proceeds in a separate bank account, agrees not to mix proceeds with any other monies and agrees to hold all proceeds in trust for WWRD and forthwith pay the proceeds to WWRD even if WWRD may have granted any credit facility and/or time to pay e) Until payment in full the Customer agrees (i) to keep all Products as fiduciary for WWRD and store them in a manner which shows WWRD as owner (ii) only to sell Products in the usual course of business (iii) sale on terms, at cost or for less than cost shall not be in the usual course f) This clause shall be read down to avoid it creating a charge g) A certificate purporting to be signed by an officer of WWRD, identifying Products shall be conclusive evidence of WWRD s title thereto. 3. Limitation of Liability: a) The Customer agrees to limit any claim on WWRD to the cost of re-supply of equivalent Products b) WWRD shall not be liable for any claim loss or expense arising which is made after 28 days from date of delivery (or at all once Products have been unpacked, on-sold or otherwise used or applied) after which there shall be deemed to have been unqualified acceptance c) WWRD will not be liable for any contingent consequential direct indirect special or punitive damage arising from any dealing with the Customer, whether due to negligence or otherwise and the Customer acknowledges this limit of liability and agrees to limit any claim accordingly d) No other term, condition, agreement, warranty, representation or understanding whether express or implied other than these Terms, is made or given. 4. Exclusions: a) No dealing between WWRD and the Customer shall be or be deemed to be a sale by sample b) If WWRD publishes material concerning its business or prices, anything so published which is incompatible with these Terms is excluded c) The Customer will rely on its own knowledge and expertise in selecting any Product for any purpose. d) Any advice or assistance given for or on behalf of WWRD shall be accepted at the Customer s risk in all things and shall not be or be deemed to be given as expert or adviser nor to have been relied upon by the Customer or anyone claiming through the Customer. 5. Placement Of Orders: a) if any dispute arises over any order (including any question of identity, authority or telephone, facsimile, computer or e-mail order etc) the internal records of WWRD will be conclusive evidence of what was ordered b) each order placed shall be and be deemed a representation made by the Customer at the time, that it is solvent and able to pay all of its debts as and when they fall due c) failure to pay in accordance with these Terms shall be and be deemed to be conclusive evidence that the Customer had no reasonable grounds for making the representations and that the representations were unconscionable, misleading and deceptive d) when an order is placed, the Customer shall inform WWRD of any material facts which would or might reasonably influence any decision by or on behalf of WWRD to accept the order and/or grant credit in relation to it e) Failure to do so shall create and be deemed to create an inequality of bargaining position, to constitute and be deemed the taking of an unfair advantage of WWRD and be and be deemed to be unconscionable misleading and deceptive. (f) If WWRD gives the Customer a quotation this does not mean WWRD is obliged to accept an order from the Customer. An order for the Products whether written, oral, or transmitted by electronic or other means (including via the Internet) will only be binding on WWRD once WWRD has accepted it and it will be subject to the T&Cs. 6. Purchase Price: a) All sales are made by WWRD at its ruling price at time of delivery b) government imposts, GST etc ( imposts ) will be paid by the Customer c) any WWRD price list, estimate or quote excludes imposts unless expressly noted thereon. 7. Ability to Supply: The Customer agrees that WWRD will not be liable for any delay in supply or availability of any Products and WWRD may allocate Products to Customers at its unfettered discretion: eg: if demand exceeds available supply. 8. Delivery: The Customer acknowledges and agrees a) WWRD accepts no responsibility for delivery but may elect to arrange delivery at its discretion without any liability and at the Customer s costs and responsibility in all things b) WWRD may elect to charge for any delivery c) it shall be deemed to have accepted delivery and liability for Products immediately WWRD notifies the Customer that any Products are ready for collection or they are placed with a carrier or delivered to the Customer s business premises, whether attended or not d) a certificate purporting to be signed by an officer of WWRD confirming delivery shall be conclusive evidence of delivery as shall any signed delivery docket e) WWRD will not be liable for delay failure or inability to deliver any Products f) once notified that Products are ready for collection or delivery the Customer agrees to pay all costs of WWRD in holding Products g) to pay all costs and expenses arising from frustrated or delays in delivery h) WWRD may delay, cancel or suspend any delivery for any period or cancel any part of any agreement for sale without liability to anyone. 9. Variation or cancellation of these Terms or any order must first be agreed in writing. 10. Pallets: The Customer will return all pallets provided with Products and indemnifies WWRD for the full replacement cost of any pallet not returned to promptly and in good order. 11. Severability: Any part of these Terms may be severed without affecting any other part. 12. Other Terms and Conditions: (a) No terms and conditions sought to be imposed upon WWRD shall apply, unless agreed in writing (b) WWRD Terms and Conditions of Purchase will apply to any purchases from the Customer, to the exclusion of any Customer terms. 13. Interest will be charged on overdue accounts at the rate prescribed under the Penalty Interest Rates Act 1983 (Vic) rate, plus an additional 3%. 14. Recovery Costs: The Customer will pay all the costs and expenses (on a full indemnity basis) incurred by WWRD or its legal advisers, mercantile agents and/or other parties acting on WWRD s behalf in respect of anything instituted or being considered against the Customer whether for debt, loss, damages, possession of any Products or otherwise. 15. Attornment: To give effect to the Customer s obligation arising under these Terms, the Customer irrevocably appoints any solicitor of WWRD as its attorney in all things. 16. Retail Prices: Retail price books will be available to Resellers from WWRD, which will list all current products available and recommended retail prices. 17. Default: a) Upon any default or breach by the Customer of these Terms or of any other dealing or arrangement with WWRD ( Default ) WWRD may at its discretion, retain all monies paid, call-up any monies unpaid, cease further deliveries, recover from the Customer all loss of profits arising and/or take immediate possession of any Product held by the Customer, without prejudice to any other rights and without being liable to any party b) The customer agrees not to commence or continue or permit to be commenced or continued through it any suit or action against WWRD whilst the customer is in Default. 18. Jurisdiction: All contracts and dealings with WWRD shall be deemed to be made in the State/Territory nominated by WWRD and the Customer agrees to submit to the jurisdiction of the appropriate Courts in or nearest the Capital of that State/Territory. 19. Description: WWRD will have fulfilled its obligations upon having available for delivery Products (plus or minus 5%) which comply with the generic description of what was ordered. 20. Credit Limit: If WWRD grants any credit facility or nominates any credit limit, this is an indication only of its intention at the time. WWRD can vary or withdraw any credit facility at its unfettered discretion, without liability to the Customer or any other party. 21. Waiver: If WWRD elects not to exercise any rights as a result of any Default, it shall not be or be deemed to be a waiver of any rights relating to any subsequent or other breach. 22. Notice: The Customer will be deemed to have notice of any change to these Terms immediately they are adopted by WWRD whether or not the Customer has actual notice. The Customer shall be bound by any terms and conditions adopted by WWRD immediately they are so adopted, despite any other purported, pre-existing or conflicting terms or conditions. 23. Indemnity: a) The Customer indemnifies WWRD against any claim or loss arising from or related to any dealing with WWRD or anything arising therefrom, including any liability arising under the Trade Practices Act any other law or as a result of any Default or otherwise b) nothing in these Terms will derogate from WWRD s right to sue the Customer for any monies owed, for any damage, loss, liability or any other cause of action. 24. Security For Payment: (a) The Customer will upon written request, charge in favour of WWRD (i) by way of fixed charge all its fixed plant and equipment, books of account, financial records, goodwill, documents of title and current and later acquired real and intellectual property (ii) by way of floating charge, the whole of the Customer s other undertaking, property and assets, with payment of all monies owed to WWRD (b) any charge will be in addition to and will not derogate from nor effect any security given to or otherwise obtained by WWRD. 25. Partial Delivery/Forward Orders: The Customer agrees that if any forward order is placed a) to pay for so much of any order as is from time to time invoiced by WWRD b) no delay or failure to fulfil any part of any order or any alleged delay in or incomplete delivery shall entitle the Customer to cancel or vary any order or delay or reduce any payment. 26. Force Majeure: WWRD will not be in default or in breach of any dealing with the Customer as a result of Force Majeure. Force Majeure means any thing or event beyond the reasonable control of WWRD and includes any strike or lock-out. 27. Insolvency: a) If the Customer commits or is involved in any act of insolvency, it agrees it shall be deemed in default under these terms b) An act of insolvency is deemed to include bankruptcy, liquidation, receivership, administration or the like. 28. Care of Products: a) WWRD disclaims any responsibility or liability relating to any Products utilised, stored, handled or cleaned incorrectly or inappropriately b) Customers must familiarise themselves with any published information about care of Products, by WWRD (including the website noted below at 30.) and must establish that they have observe such published information before making any claim for returns, c) WWRD shall not be liable for any claim, loss or expense on any basis, which may be sustained or incurred by any person by reason of any alleged variation between Products delivered and Products ordered. 29. Returns: a) WWRD will accept returns of Products for credit which are accepted by it in writing as faulty due to workmanship, faulty materials or negligence of WWRD b) credit will be for the full invoice value less any costs of return c) Products sold as other than first quality (eg: seconds and run-out stock) may not be returned. 30. Website: Customers are directed to the website: www.royalalbertchina.com.au and should note that these Terms replace any Terms and Conditions of Sale (the Conditions ) which are superseded by these Terms. 31. Intellectual Property: The customer agrees to use every effort to safeguard all intellectual property/trade Marks and names of WWRD and WWRD Holdings Group ( Intellectual Property ) and to fully inform WWRD of any suspected improper or wrongful use thereof. 32. Continuity of Lines: WWRD makes no representation that any line of Products will continue forever and reserves the right to discontinue any line of Products upon reasonable public notice (including notice on its website referred to in 30.). 33. Place of Manufacture: a) WWRD manufactures or has manufactured Products where these can best be sourced and place of manufacture will be noted on Products b) as Products lines may be made from time to time in different places, some Products may vary slightly in characteristics (eg: colour, shade, glaze, size, design prominence, finish etc) or may not exactly match existing Products if you are purchasing replacement items for a set or suite you already have c) Customers are expected to check matching before purchase as WWRD makes no warranty that Products will match Customer expectations arising from any published material, earlier or other Product runs or existing sets or suites. 34. Glazing and Fired Items: Glazed and fired Products are made from natural substances (clays, minerals etc) so expect natural variations to occur including in colour, shade, glaze, size, design prominence, finish etc. b) Customers should check matching as noted in clause 33. 35. Minimum Orders: A surcharge will apply to orders that are deemed to be small orders. It is the Customer s responsibility to enquire whether a surcharge will apply at time of ordering. If your account has not achieved a $10,000 turnover in the preceding 12 months, following the acceptance of any future order for Products, WWRD will issue the Customer with a letter stating 30 DAY ACCOUNT will be closed. All payments must be made in the currency stated in the invoice immediately. On receipt of payment the Products will be despatched to the Customer. If payment is not received and the Products are despatched the provisions within the T&Cs will apply. 36. Customer Restructure: The Customer give WWRD at least 7 days advance notice in writing of any change in its structure or management including any change in director, shareholder or management or change in partnership or trusteeship and/or of the sale of any part of its business.