DeskTop Ordering Test Beginning November 17 th We are excited to offer the convenience of online ordering for those busy days when you may not have time to wait while your order is prepared, or when you need to send someone to pick up lunch for you. We are launching Gumby Café DeskTop Ordering, an online application that allows you to preorder and pay for your lunch with just a few clicks and it will be ready to pick up at the time you specified! So easy! You ve been selected to be part of our Test Team to make sure the system is ready to roll out to the rest of the building. The system is quite intuitive, but we ve outlined basic instructions for you below. Setting Up Your Account In order to use Gumby Café Desktop Ordering, you will need to set up your account with a User ID, password and your payment information. Once this is done, you just need to log into your account to place an order! The application securely stores your payment information so you don t have to enter it every time. The system will accept credit or debit cards. At this time, it cannot accept Gumby Café prepaid cards for payment. DeskTop Ordering is operated from a third party website called CaterTrax. Go to the Desktop Ordering application at: Gumby Cafe Desktop Ordering (https://tcs.catertrax.com). Page 1 of 5
From the DeskTop Ordering home page, select Need an Account? and complete the online form with your contact information and a password. Set up your method of payment by clicking on the Add/Remove link next to Online Wallet. To Place An Order Once you ve set up your account, you are ready to place an order. You may place a breakfast or lunch order for the current day, or any day later in the week. You must place your order a minimum of ONE HOUR before you need to pick it up. You can access the application by going directly to the CaterTrax link you used to set up your account, or you can use our new Eurest/Gumby Café website: Gumby Cafe Online (http://eurestdining.compass-usa.com/tcs). Page 2 of 5
From the Gumby Café homepage, click on desktop ordering on the home page, and then click on the place an order button and that will take you to the CaterTrax site. From the CaterTrax DeskTop Ordering website: If you are not already logged in, enter your last name and password in the appropriate fields, and click on the Login button. Click on the Create New Order button on the right side of the screen. Page 3 of 5
From the order screen, select the categories you d like to order from and follow the prompts. You will find our standard menu items on the order application. Refer to our weekly menu for the Daily Specials options and most of the sides available each day. (click on the Daily Menu link on the Gumby Café home page). Page 4 of 5
If you want to order the specials from the Gumby Café weekly menu, refer to the online menu for options and then type the description of what you d like in the Special Instructions field. Please include as much detail as possible, so we know how to prepare your meal exactly as you like. The site will prompt you to select your pickup time and your payment method. You can select the card you already have on file, or enter a new one. Be sure to follow all online instructions for completing your order. To Pick Up Your Order: At your pickup time, go directly to the Grill where your order will be ready and waiting for you. Please wait for a Gumby Café employee to get it for you. There is no need to go to the Cashier station unless you decide to purchase additional items. Questions? If you have questions, please email GumbytoGo@containerstore.com or call the kitchen (x1972). During the test phase, please also cc: GumbyCafe@containerstore.com. You can also call Jackie (x6927). Things to Keep in Mind Please keep in mind that we are testing the system, so everything may not go perfectly out of the gate. Your feedback is so important to us so please send us a recap after every order. It will help us address any challenges and provide good instructions when we roll it out to the rest of the building. Page 5 of 5