Informing Wineries Tourism Decisions: Studies of Tasting Room Visitors and Wine Tourism Collaboration

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Informing Wineries Tourism Decisions: Studies of Tasting Room Visitors and Wine Tourism Collaboration Dan McCole, Don Holecek and Anna Popp Department of Community Sustainability Michigan State University Prepared for the Northern Grapes Project Team and Project Advisory Council Meeting, February 5, 2013, Rochester, NY The Northern Grapes Project is funded by the USDA s Specialty Crops Research Initiative Program of the National Institute for Food and Agriculture, Project #2011-51181-30850

Wine Consumption in the U.S. 900 800 700 600 500 400 300 200 100 0 Gallons (millions) Gallons (millions) Source: Wine Institute/ Gomberg, Fredrikson & Associates

Number of Wineries in the U.S. 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 1940 1950 1960 1970 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 Source: U.S. Tax and Trade Bureau and Wine Institute.

Wineries Can Be Great for Rural Economic Development A crop that s growing in demand Value added usually occurs in local area Economic impact of tourism often surpasses growing and winemaking

Is There Sufficient Research to Help These New Wineries? Much is known about visitors to established wine regions Collaboration is especially important for new wineries/regions (Rasch, 2008) Less experienced growers/winemakers/tourism business owners Speed up learning curve with technical aspects of growing/winemaking with new varieties of grapes Establishing a new region that is recognized Converting experienced wine drinkers to local varietals Converting non-wine drinkers

How Are Emerging Wine Regions Different? Do the wineries in emerging wine regions face different marketing and economic challenges than established regions? (e.g., Are they more dependent on tasting room visitors/wine tourism?) Are winery visitors different in emerging regions? (e.g., Do visitors have different reasons for visiting wineries in these regions?)

Two Research Projects Study of Visitors to Michigan Tasting Rooms Winter 2012 Interviews with 55 wineries Study of Collaboration Between Wineries and with Tourism Industry Fall 2012 Interviews with 15 wineries & 15 tourism businesses in wine regions June November 2012 Survey study of over 1,500 visitors to MI tasting rooms Winter 2013 Pilot survey study of 25 wineries and 45 tourism businesses

Tasting Room Survey Tasting Room Visit Tasting room experience Group composition Reasons for visit Activities at winery Purchase behavior Tasting fee preference Overall Trip to Region Reason for travel Length of trip Group composition Lodging Number of wineries visited Other activities Wine Experience Wine consumption (At home, restaurants, special occasions) Wine purchase behavior Taste preferences Wine tourism experience Cold Hardy Wines Awareness of cold hardy wines Experience with Cold Hardy wines Test preferences

Tasting Room Survey Key Findings Respondents Avg. age of respondent: 47 Most common age group: 51-60 (26%) 2 nd most common age group: 21-30 (21%) First time to winery: 8.5% 30% had been to wineries 21+ times 23% have visited wineries outside U.S. Most common reasons for visiting winery?

What was the primary purpose for your visit(s) to the winery/wineries on this trip? (Please check only one)

What was the primary purpose for your visit(s) to the winery/wineries on this trip? (Please check only one)

What was the primary purpose for your visit(s) to the winery/wineries on this trip? (Please check only one)

Tasting Room Survey Key Findings Respondents Avg. age of respondent: 47 Most common age group: 51-60 (26%) 2 nd most common age group: 21-30 (21%) First time to winery: 8.5% 30% had been to wineries 21+ times 23% have visited wineries outside U.S. Most common reasons for visiting winery? Trip to Region Percentage who traveled 100+ miles to winery: 57% How important was winery to decision to travel to the area: 68% Very Important or Only Reason Part of overnight trip: 65% Average nights: 3.5 Avg. Number of wineries visited per day: 2.7 6.1 per entire trip During trip, respondents bought an avg. of 7.4 bottles of wine at$16.50/bottle Avg. amount spent during trip: $780

Tasting Room Survey Key Findings Overall Wine Consumption Drink wine at home almost everyday: 19% 59% 1 or more times/week 43% typically pay $9-$11.99 for wine at home 72% willing to pay more for local foods 69% for local wines 58% for MI wines Cold Hardy Wines 65% said they d tasted wines from cold hardy grapes 42% Liked a Lot 30% Liked a Little 4% Disliked or Strongly Disliked Most common cold hardy grapes they d heard of Edelweiss (17%) Frontenac (16%) Marquette (6%) More had heard of Snow Bird than Brianna La Crescent St. Pepin La Crosse 42% hadn t heard of any

Theoretical Constructs of Collaboration Studies Social and economic exchange theories Expectancy Theory How likely will collaboration lead to certain outcomes? How important are those outcomes to the success of the individual organization?

Preliminary Collaboration Findings Wineries collaborate more with each other than with tourism organizations Wineries indicated that collaboration with tourism organizations is more important to the success of their winery than collaboration with other wineries Wineries felt strongly that collaboration with other wineries was important to the success of the wine region The two most likely benefits from winery collaboration: ROI on marketing Improved visitor experience (These were also the most important to the success of the winery)

Preliminary Collaboration Findings Collaborative Initiative % That Collaborate Sharing Equipment 55% Wine Trails 95% Cross Promotion 82% Funding/Producing Promotions 59% Events Festivals 95% Purchasing Supplies 64% Signage 45% Wine Quality Improvement 82% Bottling 36% Funding Research 27% Participating in Research 55%

Preliminary Collaboration Findings Collaborative Initiative % That Collaborate Return on Investment Sharing Equipment 55% 1 Wine Trails 95% 2 Cross Promotion 82% 3 Funding/Producing Promotions 59% 4 Events Festivals 95% 5 Purchasing Supplies 64% 6 Signage 45% 7 Wine Quality Improvement 82% 8 Bottling 36% 9 Funding Research 27% 10 Participating in Research 55% 11

Preliminary Collaboration Findings Collaboration with Tourism Organizations % of Wineries That Collaborate Destination Marketing Organizations 77% Restaurants 77% Bed & Breakfasts 77% Hotels and Motels 73% Tour Operators 68% Retailers 55% Non-Grape Agri-tourism 55% Recreation Providers 55% Other Food and Beverage 50%

Pitfalls: Low priority for wineries Not ideal sampling design (wineries recruited participants) Opportunities: Extend the study to other states participating in the project Compare relevant results to general population

Questions for Advisory Group How can we better engage winery partners in our research Messages to convince them to help Concerns about over-surveying Appropriate person to talk to Best times to contact Time of year Day of week Time of day