Dear Guest We are delighted to welcome you to The Burlington, where you can be assured that we will do all we can to make your stay enjoyable and comfortable This folder describes in more detail the facilities available to you during your visit, supported by our willing and friendly team who will happily respond to your needs Should anything not be to your satisfaction please do not hesitate to let us know. Just call reception and they will make every effort to put things right Your satisfaction with the service and standards provided will be our reward and the measure of our success We hope you enjoy your stay The Burlington Team Warm Regards WELCOME
The Burlington Hotel History Worthing has had a long and prestigious history, first mentioned in the Doomsday Book when it had a population of just 22. Worthing has since grown to be the second largest town in West Sussex with a population approaching 100,000. While the Prince Regent was drawn to Brighton, King George III preferred, on the advice of his physicians, to send his daughter Amelia to Worthing. It was not long after this that other fashionable people began to sample the water. In 1862 when the town was a popular seaside resort where people came to take in the sea air, the first pier opened. Two years later in 1864 building began on this hotel. The commemorative trowel from the laying of the first stone can be found on display in the bar. The novelist and playwright Oscar Wilde is reputed to have stayed here when he wrote The Importance Of Being Ernest in 1884. The Burlington Hotel has an altogether more dubious claim to fame, in that Musslini s Ambassador is also reputed to have stayed here. The Burlington Hotel first opened in 1865 and was originally named the Heene Hotel. In its time, The Burlington Hotel was luxurious and opulent. Through the years, it has experienced many changes, and by the time the hotel was brought in February 2002, it had little of its original glory. The hotel has now been completely renovated and refurbished in a contemporary style in sympathy to its historic architecture. The hotel has become one of the most popular venues in Worthing and is renowned for its restaurant, bar and late night venue and is Worthing s oldest and newest hotel. Worthing is now the largest town in West Sussex and it is fitting that The Burlington once again resumes its position as the only prestigious purpose built hotel. HISTORY
Keys When leaving the hotel please hand your key into our receptionist, who will gladly return it to you upon your return and view of registration card. Dining If you wish to dine in our bar please show your member of waiting staff your registration card before ordering your meal to allow them to add it to your room account. Alternatively you are welcome to pay by credit card or cash. We recommend that you pre-book a table as we do experience busy periods. After Hours Reception is open 24 hours. If you wish to return to the hotel late please ring the doorbell and our night porter will let you in. You will be required to show your registration card to gain access to the hotel from 11pm weekdays and 10pm weekends. Late Night Venue Club Seven - our late night venue is open once a month for special event nights and is often used for private functions. On the occasion that the venue is open all residents will be welcome to enter the venue at a discounted rate. Room Service A varied selection of drinks are available 24 hours by room service and are charged at 3.50 per order. Food items can be served to your room, please ask at reception for service times. There is also a 3.50 charge per order. Please place orders by dialling 500 from your telephone. Your complimentary breakfast is served between 7am-9am weekdays and between 8am-10am on weekends in Gio s bar. Please note there is a delivery charge of 3.50 per person for breakfast brought to your room. If you would like breakfast served to your room, orders must be placed by 9pm the night before. Children For health & safety reasons we would like to remind you that no child under the age of 15 can be left unattended in the room at any time. Failure to adhere to this may result in the police being informed. Please note: this also applies when using hotel facilities. GENERAL INFO
Personal Accessories Shaving kits and toothbrush sets are available from reception at additional costs. Nurofen, and feminine products can be obtained from the female toilets located on the ground floor. Porterage If you require any assistance with your luggage please ask at reception. Night Porter The Night Porter is available to provide a selection of drinks after Gio s bar has closed. Checkout times Guests are required to checkout by 11am. (If you would like to stay for longer then please contact reception and we can check availability, costs may be incurred.) Luggage Racks Luggage racks are provided for your convenience and are located in the wardrobe. Baby Monitors Baby Monitors are available from reception. (Subject to availability) Fire On discovering a fire: Immediately sound the fire alarm, by breaking the nearest fire alarm call point. On hearing the fire alarm: Immediately leave the premises by the nearest fire exit and report to the assembly point, 30 yards down Heene Terrace opposite the gardens. BITS & BOBS
Channels Available Television BBC 1 Programme 1 BBC 2 Programme 2 ITV Programme 3 Channel 4 Programme 4 If you have any problems with your televisions please inform reception. Radio You can activate your radio by the power switch which is found on the back of the tall part of the radio. Once the radio is switched on, you may need to adjust the volume. The volume is situated on the right-hand side of the radio. Above the volume you will find the tuner control to tune into your favourite station (Worthing s Splash FM 107.7) To choose another frequency i.e. MW or LW radio, please use the switch on the back of the radio above the power switch. On the base of the radio you will find the time controls. To set the radio to the correct time, hold down the TIME button on the left and then set the hours and minutes using the two buttons on the left. Alarm The radio also has an alarm wake-up feature. Simply hold down the ALARM button on the left, and then use the hours and minutes buttons on the right to set the alarm time. On the back of the radio you will then need to flick the power control switch to AL to activate the alarm. To stop the alarm buzzer when it activates, simply press the SLEEP button situated in the centre of the base of the radio. Any problems with your radio please dial 500 on your phone for assistance. TV & RADIO
The Burlington s late night venue CLUB SEVEN is now open on the last Saturday of every month as... CLUB SEVEN IN HEAVEN Our resident DJ will be playing the best tunes from classic motown gooves right up to modern day charts. There are great drinks promotions and a great atmosphere all night so get your dancing shoes on! ENTRY Entrance is strictly for over 21s only and I.D. may be required to gain entrance. As one of our hotel residents you will receive exclusive discount on entry, please ask at reception for details. OPENING TIMES Our regular club night will be on the last Saturday of each month starting from 31st July 2010. Doors open at 10pm and the night will continue until the early hours - but don t worry, we serve breakfast a little later on Sundays to allow for party goers! RESTRICTIONS Management reserves the right to refuse entry and we operate a zero tolerance policy on the use of controlled substances. Door security will be operating on these nights and bag searches may be carried out. Private Hire Any night our club is not open, it is available for private hire. We offer a great package deal which includes private entrance and cloakroom service, door staff, bar staff and your own personal DJ playing your choice of music for the night. Ask at reception for one of our brochures. CLUB SEVEN
Below you will find details of our standard opening times, however from time to time we do have private functions occurring which may affect these times. Please ask reception for any changes... Gio s Bar Monday Thursday Friday Saturday Sunday Club Seven Last Saturday of the month Every other day Dining in Gio s Bar 10am 11pm 10am Late 11am 10.30pm 10pm Late Available for private hire Mon-Sat 12pm-3pm & 6pm-9pm Sun 12pm-3pm Breakfast in Gio s Bar Monday Friday Sat, Sun & Bank Holidays 7am 9am 8am 10am OPEN HOURS
To make an outgoing call: Lift the receiver and press 9 Then dial the number you require To call reception: Lift the receiver and dial 500 Useful Worthing Numbers: Taxi 01903 232323 Train Station 08457 484950 Tourist Information 01903 221066 Worthing Cinemas 01903 206206 Aquarena swimming pool 01903 231797 Esporta Health Club 01903 857160 AMF Bowling 08448 263041 Worthing Library 01903 704809 Useful Charges: Below are some samples of approximate charges Local (Weekday) 5 minutes 0.50 Mobiles (Weekday) 5 minutes 1-2 Local (Weekend) 5 minutes 0.20 Mobiles (Weekend) 5 minutes 50p- 1.50 America (Weekday) 5 minutes 5.00 Spain (Weekday) 5 minutes 3.00 America (Weekend) 5 minutes 3.50 Spain (Weekend) 5 minutes 2.00 National/0845 (Weekday) 5 minutes 0.80 National/0845 (Weekend) 5 minutes 0.50 Country codes Australia 061 Ireland 0353 France 033 Italy 039 Germany 049 Spain 034 India 091 USA 01 TELEPHONE Tel 01903 211222 info@theburlingtonworthing.co.uk www.theburlingtonworthing.co.uk