nt brewers association members-only Exclusive content brewers association members-only Exclusive content brewers association members-only Exclusive Content bre brewers resource directory 211-212 Benchmarking and Best Practices Survey Results restaurant operations For the first time in over a decade, the Brewers Association conducted a comprehensive survey of America s craft brewers to establish and share industry benchmarks and best practices. This survey was developed in response to Brewers Association member requests for hard data to focus on efficiencies that they could use to measure their businesses and in turn make them more successful. Questions were developed by a cross section of brewing industry members with many different perspectives. Results were compiled and aggregated by a third party independent contractor. The results provide a valuable set of tools specific to America s small and independent craft brewers. Special thanks go out to the following Brewers Resource Directory Benchmarking Survey committee members for their huge investment of time and thought they have contributed to this project: Jennifer Busch & Mattson Davis, Kona Brewing Co. Kevin Finn, Iron Hill Brewery & Restaurant Gary Fish and Pat Gerhardt, Deschutes Brewery Lauri Honea, MicroStar Keg Management Lester Jones, Beer Institute Janet Lightner, Boundary Bay Brewing Co. RB Brandvold, Rogue Ales Brock Wagner, St. Arnold Brewing Co. Thank you to all who participated and may you find value in these results to help you grow with the industry. This is, indeed, an exciting time to be in the craft beer industry! Sincerely, Paul Gatza Brewers Association Kristi Switzer Brewers Publications Chris Swersey Technical Brewing Projects Coordinator
Key: Anonymity the Brewers Association places great value on the anonymity of survey respondents. Many survey questions were of a highly sensitive nature. Not all respondents chose to answer all questions. The answers to questions with very low participation rates are shown with less detail (for example, not broken down by region, or not organized by company size), or may be shown on a per barrel basis (based on 29 reported production) in order to protect the identity of the companies that answered these questions. The answer u/r ( unreported ), indicates an answer that is not provided in order to protect the anonymity of survey respondents. Brewery Production Employees Brewpub Brewpub Sizes Full-Time Employee Max For purposes of this survey, these are Brewmaster/Head Brewers, Shift Brewers, Cellarmen, QA/QC/Sensory, Lab and r&d employees. the Brewers Association defines a brewpub as follows: A restaurant-brewery that sells 25% or more of its companyowned production onsite. The beer is brewed primarily for sale in the restaurant and bar. The beer is often dispensed directly from the brewery s storage tanks. Where allowed by law, brewpubs often sell beer to go and/or distribute to off site accounts. brewpubs were grouped based on their reported 29 production figures in US Barrels. Groups were chosen in order to even out the number of responses within each size group. Many answers to survey questions are published on a per barrel basis, making identification of individual respondents impossible. Brewpubs with more than one location were given the option of answering questions in aggregate form, or based on average value per store values. Unless otherwise noted, survey answers are reported on a per store basis. For purposes of this survey, full-time employees are those working >3 hours per week or salaried. the largest value among all responses Mean Median Min Mode the average value of survey responses to a given question. The total of all responses given, divided by the number of responses the middle response. An equal number of larger and smaller values were given as responses the smallest value among all responses the most common answer to a question Non-Production, Sales and Marketing Employees Part-Time Employee Production Brewery Production Brewery Sizes For purposes of this survey, these are Owners/Proprietors, Professional Services (Accounting, Legal, Engineering, other), Administrative, Sustainability, HR, PR, other, Marketing/Advertising/Sales Managers or Staff, Material Ordering/Order Fulfillment/Warehouse/Logistics/Maintenance/All Others For purposes of this survey, part-time employees are those working <3 hours per week. A production brewery, contract brewing company or alternating proprietorship that is not a brewpub. Production breweries were grouped based on their reported 29 total production figures in US Barrels. Group volume breaks were chosen in order to roughly even out the number of responses within each size group. The largest category of production breweries (with 29 production >5, US Barrels) contained the smallest number of responses. In order to maintain the confidentiality of individual respondents, answers within this group are often published as an entire group, with less detail than other groups. Many answers to survey questions are published on a per barrel basis, making identification of individual respondents impossible. All production brewery respondents entered their information in aggregate form. Respondents the survey included US craft brewers as defined by the Brewers Association. Datasets that did not include 29 production data were removed. 224 total datasets were included in the analysis. Restaurant Employees For purposes of these survey, these are grouped as Chefs/Kitchen Managers (back-of-house), Wait Staff and Bar Managers (front-of-house), Cooks, Dishwashers, other (back-of-house), Wait Staff, Bar Staff, Bussers, Host-Greeters, other (front-of-house). 2 211-212 Brewers Resource Directory
regions: Regions: Midwest Mountain West Northeast Pacific Pacific NW South For the purposes of this survey, states were assigned to generally accepted definitions of regions, with a few exceptions that allowed for more even numbers of responses among the regions. Regions are usually tabulated alphabetically. illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin Arizona, Colorado, Nevada, New Mexico, Utah, Wyoming Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia california, Hawaii Alaska, Idaho, Montana, Oregon, Washington Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas brewersassociation.org 3
7. Average TTL Restaurant, Pub and Taproom Seats 5 417 483 333 342 25 196 238 167 146 147 83 77 14 39 33 72 44 33 72 69 56 TTL Seats Dining Area Seats Bar/Lounge Seats (includes taproom only operations) Outdoor Seats (includes all seats reported at company owned brewpubs, restaurants and taprooms) 5 473 417 333 345 25 276 266 236 167 83 55 125 59 187 TTL Seats Dining Area Seats Bar/Lounge Seats Outdoor Seats (includes taproom only operations) 45 65 1-1 bbl 11-75 bbl 751-5, bbl >5, bbl All Production Breweries 68 85 68 13 27 81 122 69 4 211-212 Brewers Resource Directory
71. Average per Store Restaurant, Pub and Taproom Seats Benchmarking and Best Practices Survey Results 25 241 28 196 187 167 146 145 125 83 42 77 91 97 36 28 49 36 33 63 48 49 TTL Seats Per Store Dining Area Seats Per Store Bar/Lounge Seats per Outdoor Seats Per Store Store (includes taproom only operations) (includes all seats reported at company owned brewpubs, restaurants and taprooms) 28 279 233 187 192 176 155 14 93 47 55 125 33 99 81 TTL Seats Per Store Dining Area Seats Per Store Bar/Lounge Seats per Outdoor Seats Per Store Store (includes taproom only operations) 45 65 1-1 bbl 11-75 bbl 751-5, bbl >5, bbl All Production Breweries 45 44 5 1 27 48 81 45 brewersassociation.org 5
72. Average Proportion of Dining, Bar/Lounge, and Outdoor Seats 8 71% 67% 53% 53% 47% 58% 4 32% 27% 13% 25% 15% 15% 17% 23% 14% 22% 1 Proportion of Dining Area Seats Proportion of Bar/Lounge Seats per Store (includes taproom only operations) Proportion of Outdoor Seats (includes all seats reported at company owned brewpubs, restaurants and taprooms) 83% 82% 67% 5 6 56% 52% 52% 33% 17% 27% 2 18% 25% 18% 22% 21% 26% 23% Proportion of Dining Area Seats Proportion of Bar/Lounge Seats per Store (includes taproom only operations) Proportion of Outdoor Seats 1-1 bbl 11-75 bbl 751-5, bbl >5, bbl All Production Breweries 6 211-212 Brewers Resource Directory
73. Average Lunch and Dinner Check TTLs Benchmarking and Best Practices Survey Results $25. $22.43 $24. $21.35 $2. $18.78 $19.12 $15. $14.86 $15.88 $16.17 $1. $5. $ Average Lunch Check TTL Average Dinner Check TTL $25. $22.68 $21.26 $21.61 $21.16 $2. $18.54 $15. $16.7 $16.12 $15.95 $15.5 $1. $1. $5. $ Average Lunch Check TTL Average Dinner Check TTL 1-1 bbl 11-75 bbl 751-5, bbl >5, bbl All Production Breweries brewersassociation.org 7
74. Average Monthly Revenue per Seat $1,4. $1,293.16 $1,12. $93.99 $84. $72.36 $56. $56.26 $28. $ $65.12 n/a Indoor Dining $29.59 n/a Indoor Bar/Lounge $2,2. $2,69.6 $1,818.24 $1,827.36 $1,76. $1,545.83 $1,626.4 $1,32. $1,228.27 $1,313.5 $88. $699.6 $44. $ n/a Indoor Dining $18.52 Indoor Bar/Lounge 1-1 bbl 11-75 bbl 751-5, bbl >5, bbl All Production Breweries 8 211-212 Brewers Resource Directory
75. Average Food & Beer Costs Benchmarking and Best Practices Survey Results 4 32% 33.3% 29.4% 32.7% 3.4% 29. 28.7% 28. 29.9% 24% 16% 15.5% 12.1% 1.8% 13.1% 8% Average Food Cost Across Entire Menu Average House Beer Pour Cost Average Guest Beer Pour Cost 45% 39.8% 42. 36% 27% 32.2% 3.5% 3.8% 29.5% 28.6% 25. 18% 19.2% 18.1% 16.7% 16.9% 13.7% 9% n/a Average Food Cost Across Entire Menu Average House Beer Pour Cost n/a Average Guest Beer Pour Cost 1-1 bbl 11-75 bbl 751-5, bbl >5, bbl All Production Breweries brewersassociation.org 9
76. Average Outdoor Seats by Region and Availability Brewpub Companies (TTL 29 Production) All Regions - Avg Number of All Regions - Avg Number of Midwest - Avg Number of Midwest - Avg Number of Mountain West - Avg Number of 1-5 bbl 33 5.9 42 6. 19 1. 8 5. n/a n/a 46 4. 54 8. Mountain West - Avg Number of 51-1 bbl 63 7.5 46 5.7 11 5.3 2 5. 38 1.8 4. 15 1. >1 bbl 48 6.1 35 4. 55 6.5 57 6.7 n/a n/a 4 5. 25 7. All Brewpub Companies 49 6.6 49 6.6 49 6.6 49 6.6 49 6.6 49 6.6 49 6.6 Production Breweries (TTL 29 Production) All Regions - Avg Number of All Regions - Avg Number of Midwest - Avg Number of Midwest - Avg Number of Mountain West - Avg Number of 1-1 bbl 1 7. n/a 4 7. n/a n/a n/a n/a n/a n/a n/a Mountain West - Avg Number of 11-75 bbl 27 6.2 33 8. 15 5. n/a n/a n/a n/a 23 3.5 4 11. 751-5, bbl 48 7. 32 5. 81 7. n/a 63 9. n/a n/a n/a n/a >5, bbl 81 7.1 13 3. n/a n/a 28 6. 131 1.7 2 4.5 n/a n/a All Production Breweries 45 6.8 33 5.3 54 6.5 14 6. 14 1. 18 4. 4 11. Northeast - Avg Number of Northeast - Avg Number of Northeast - Avg Number of Northeast - Avg Number of Pacific - Avg Number of Pacific - Avg Number of Pacific - Avg Number of Pacific - Avg Number of Pacific NW - Avg Number of Pacific NW - Avg Number of Pacific NW - Avg Number of Pacific NW - Avg Number of South - Avg Number of Outdoor Seats per Store South - Avg Number of Outdoor Seats per Store South - Avg Number of South - Avg Number of 77. Average Proportion of Sales of Food, Beers and Other Brewpub Companies (TTL 29 Production) Food Sales % House Beer % Guest Beer % All Other Bar Sales % 1-5 bbl 52.5% 36. 7. 4.5% 51-1 bbl 52.6% 34.8% 3.1% 9.5% >1 bbl 54.8% 35.6%.4% 9.2% All Brewpub Companies 53. 35.4% 4. 7.6% Production Breweries (TTL 29 Production) Food Sales % House Beer % Guest Beer % All Other Bar Sales % 1-1 bbl. 1... 11-75 bbl 19.4% 77.2%.4% 3. 751-5, bbl 5. 39.3% 3.5% 7.2% >5, bbl 59. 32.3% 2.1% 6.6% All Production Breweries 38.6% 54.7% 1.8% 5. 1 211-212 Brewers Resource Directory
78. Guest Beers Offered at Company Owned Pubs, Restaurants, Tap Rooms 8 64% 64.3% 7.6% 66.7% 67.5% 48% 32% 35.7% 29.4% 33.3% 32.5% 16% % Respondents Who Offer % Respondents Who Do Not Offer 1 1. 8 75. 71.4% 74.1% 6 62.5% 4 37.5% 25. 28.6% 25.9% 2 % Respondents Who Offer % Respondents Who Do Not Offer 1-1 bbl 11-75 bbl 751-5, bbl >5, bbl All Production Breweries brewersassociation.org 11
79. Number of Taps in Company Owned Pubs, Restaurants and Tap Rooms 45 42 38 3 23 2 15 13 16 13 16 14 14 8 Average TTL Taps Average Taps per Store 7 68 58 47 35 23 24 3 17 26 17 12 9 12 9 12 Average TTL Taps Average Taps per Store 1-1 bbl 11-75 bbl 751-5, bbl >5, bbl All Production Breweries Brewers Publications A Division of the Brewers Association 12 211-212 Brewers www.brewersassociation.org Resource Directory