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2014-2015 IN BRIEF

The caterer of choice 2014-2015 key figures Founded 25 years ago, Elior Group has grown into one of the world s leading operators in the catering and related services industry and is now the caterer of choice in the business & industry, education, healthcare, travel and leisure markets. In 2014-2015, the Group generated 5.674 billion 4 MILLION GUESTS EACH DAY 13 COUNTRIES 18,600 RESTAURANTS AND POINTS OF SALE in revenue through 18,600 restaurants and points of sale in 13 countries. Our 108,000 employees serve 4 million people on a daily basis, taking genuine care of each and every one by providing personalized catering and service solutions to ensure an innovative customer experience. We place particular importance on corporate social responsibility and have been a member of the United Nations Global Compact since 2004. 108,000 EMPLOYEES 5.674bn IN REVENUE 150 DIRECTLY-OWNED AND FRANCHISED BRANDS The professional excellence of our teams, as well as their unwavering commitment to quality and innovation and to providing best-in-class service is embodied in our corporate motto Time savored. 85 73 259 AIRPORTS RAILWAY STATIONS MOTORWAY SERVICE PLAZAS eliorgroup.com

A global caterer OUR COMPANY BRANDS Nº.4 IN IN FRANCE ITALY SPAIN UNITED STATES UNITED KINGDOM & SERVICES Education Healthcare Business & Industry Airports Motorways Railway stations City sites & Leisure OUR MARKET POSITIONS IN EUROPE Contract catering is the Group s longest-standing business activity and is central to its positioning as the caterer of choice. In each of its markets, this business draws on the expertise of the Group s teams across the globe. Nº.5 in the United Kingdom IN IN EUROPE 16,400 RESTAURANTS Nº.4 IN FRANCE, ITALY AND SPAIN and concession catering in France and Spain and airport concession catering in Italy OUR MARKET POSITIONS IN THE AMERICAS Réunion Nº.6 present at 10 major airports Nº.2 on toll motorways The concession catering business is a major growth driver for the Group, reflecting the increasing numbers of consumers on the move each day. By combining all of our concession catering operations under the Areas brand, we have reinforced our capacity to meet the needs of both the traveling public and concession grantors. 2,200 SITES 2,300 SITES SERVICES IN FRANCE AND SPAIN The Group is a benchmark player in cleaning and facilities management services, with in-depth expertise in three specific areas: (i) standard cleaning, (ii) hospitality services and specialized cleaning for healthcare establishments, and (iii) facilities management. FOR CLEANING SERVICES IN THE HEALTHCARE MARKET IN FRANCE

Everything is prepared and cooked in front of you it s definitely fresh! Market Place, Kingston Campus, Londres Mondomulia Clean lines, muted colors... the restaurant s decor invites to relax. Verde, Perez Art Museum, Miami Chatchowtv A bright, calm and colorful space. Deli&Cia, Barcelona Airport Dafnepatruno Eating well in relaxing surroundings. Jean Mermoz private hospital, Lyon Paoloverzone A delicious sweet treat. Food Experience, International University of Languages and Media, Milan Milanosecrets For access to the latest information, smartphone notifications have now taken over from traditional media. And so when we launched our @elior_group Instagram account we gave carte blanche to six web influencers to share their views on how people take breaks across the globe. They visited various Elior Group restaurants in several different countries, trying out our food and discovering our offerings, and then photographing, commenting on and liking them. Read on to get their feedback on the #TimeSavored customer experience along with their photos and hashtags. Elior Group s new corporate motto Time savored embodies the importance of taking healthy, yummy breaks served in pleasant surroundings and suited to all lifestyles. By creating the #TimeSavored hashtag, the Group is encouraging everyone to share these special moments on social media. Paper: Munken Polar 120g Printing: Sopedi, Imprim vert certified since 2002. A varied meal for two before take-off. Ford s Filling Station, Los Angeles Airport Foodsteez @ elior_group #TimeSavored Design and production: @ Elior_Group

S ABORES IBÉRIC O S Brands and concepts BUSINESS & INDUSTRY HEALTHCARE EDUCATION DIRECTLY-OWNED BRANDS divers FRANCHISED BRANDS CO-BRANDS PRESTIGIOUS RESTAURANTS Elior, a société anonyme (joint-stock corporation) with share capital of 1,723,541.44 Registered office: 61-69 rue de Bercy, 75012, Paris, France - Registered in Paris under number 408 168 003