DECEMBER 2010 - $25.00 National Ice Cream Retailers Association Ice Cream Clinic Review Each year, members of The National Ice Cream Retailers Association, who make their own ice cream, submit samples of their ice cream to a professor of dairy science and an independent laboratory, prior to the Annual Convention, to be analyzed and compared to ice cream standards. This year Dr. Johnny McGregor, Clemson University, Clemson, South Carolina analyzed samples of vanilla and chocolate ice cream submitted by members of the association. A total of 26 vanilla samples and 26 chocolate samples were submitted. The ice cream is scored, according to color, texture, taste, bacterial count, and many other factors. Blue Ribbons are awarded to those scoring the highest marks, then Red Ribbons, and White Ribbons. The following winners received their certificates at the Association s 77th Annual Convention, held November 10-13, 2010 at the Millennium Maxwell House Hotel, Nashville, Tennessee. VANILLA ICE CREAM Blue Ribbons: Ashby s Sterling Ice Cream, Shelby Township, MI (Vanilla, All Natural Signature Vanilla) Chocolate Shoppe Ice Cream Co., Madison,WI (Vanilla) Custard Cone Frozen Custard, Poplar Grove, IL (Old Fashioned French Vanilla Frozen Custard) Maggie Moo s Ice Cream Treatery, Norcross, GA (Vanilla Bean) Queen City Creamery, Cumberland, MD (Vanilla Frozen Custard) IN THIS ISSUE Ice Cream Clinic Review...1 Vanilla Ice Cream Blue Ribbons...1 Vanilla Ice Cream Red Ribbons...1 Vanilla Ice Cream White Ribbons...2 Chocolate Ice Cream Blue Ribbons...2 Chocolate Ice Cream Red Ribbons...2 Blueberry Pomegranate Gelato Wins Best New Flavor...4 Sanp O Lantern Ice Cream Wins Best Holiday Flavor...4 Dick Warren Named Forrest Mock Person of the Year...6 Ten Students Win Scholarship Awards...8 Leopold s Ice Cream Wins Promotion Award...8 New Officers & Board Members Elected...10 Supplier Officers Serve One More Year...10 New Active Members...10 New Supplier Member...11 Butter Prices...11 Officers, Board Members & Supplier Officers...12 VANILLA ICE CREAM Red Ribbons: Anderson s Frozen Custard, Williamsville, NY Ashby s Sterling Ice Cream, Shelby Township, MI (Vanilla Bean, French Vanilla) Bedford Farms Ice Cream, Bedford, MA Henry s Homemade Ice Cream, Plano, TX (Vanilla Bean) The Ice Cream Club, Boynton Beach, FL MaggieMoo s Ice Cream Treatery, Norcross, GA Scooptacular, Laveen, AZ From Left: Terry Michels, Queen City Creamery, David Kaiser, Maggie Moo s; Roberta Rudolph, Custard Cone Frozen Custard; David Deadman, Chocolate Shoppe Ice Cream and Rick Davis, Ashby s Sterling Ice Cream. From Left Back Row: Jim Mitchell, Woodside Farm; David Kaiser, Maggie Moo s Henry Gentry, Henry s Homemade; Rick Davis, Ashby s Sterling; Joe Venuti, Bedford Farms; Rich Draper, The Ice Cream Club. From Left Front Row: Joe Greubel, Valley Dairy, Nindi Wadhwa, Scooptacular; Vince Giordano, Sno Top; Holly Anderson, Anderson s Frozen Custard.
CALL YOUR NICRA SUPPLIER MEMBERS FIRST VANILLA ICE CREAM Red Ribbons: Sno Top, Ltd., Manlius, NY (Vanilla Soft Serve) Valley Dairy, Latrobe, PA Woodside Farm Creamery, Hockessin, DE VANILLA ICE CREAM White Ribbons: The Comfy Cow, Louisville, KY The Double Dip, Lebanon, OH (Vanilla Soft Serve) Serendipity Homemade Ice Cream, Webster Grove, MO CHOCOLATE ICE CREAM Blue Ribbons: Ashby s Sterling Ice Cream, Shelby Township, MI (Chocolate & Belgian Chocolate) Bedford Farms Ice Cream, Bedford, MA Chocolate Shoppe Ice Cream, Madison, WI (Zanzibar Chocolate) Custard Cone Frozen Custard, Poplar Grove, IL (Chocolate Frozen Custard) Eskamoe s Frozen Custard, Monroe, LA (Chocolate Frozen Custard) MaggieMoo s Ice Cream Treatery, Norcross,GA Woodside Farm Creamery, Hockessin, DE From Left: Jeff Myers, Double Dip; Beckie Jacobs, Serendipity Homemade, Roy Koons-McGee, The Comfy Cow. From Left: Dan Messer, Eskamoe s Frozen Custard; Roberta Rudolph, Custard Cone Frozen Custard; David Kaiser, Maggie Moo s, Sarah Moore, Chocolate Shoppe Ice Cream, Joe Venuti, Bedford Farms; Rick Davis, Ashby s Sterling Ice Cream; Jim Mitchell, Woodside Farm Creamery. CHOCOLATE ICE CREAM Red Ribbons: Anderson s Frozen Custard, Williamsville, NY The Comfy Cow, Louisville, KY The Double Dip, Lebanon, OH (Dark Chocolate) Henry s Homemade Ice Cream, Plano, TX The Ice Cream Club, Boynton Beach, FL MaggieMoo s Ice Cream Treatery, Norcross, GA (Dark Chocolate) From Left: Joe Greubel, Valley Dairy; Terry Michels, Queen City Creamery; Jeff Myers, Double Dip; Beckie Jacobs, Serendipity Homemade; David Kaiser, Maggie Moo s; Carissa Wadhwa, Scooptacular; Henry Gentry, Henry s Homemade, Vince Giordano, Sno Top; Heather Draper, The Ice Cream Club; Roy Koons-McGee, The Comfy Cow; Holly Anderson, Anderson s Frozen Custard. 2 http://www.nicra.org
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CALL YOUR NICRA SUPPLIER MEMBERS FIRST CHOCOLATE ICE CREAM Red Ribbons: Queen City Creamery & Deli, Cumberland, MD (Chocolate Frozen Custard) Scooptacular, Laveen, AZ Serendipity Homemade Ice Cream, Webster Grove, MO (Old Fashioned Chocolate) Sno Top, Ltd. Manlius, NY (Chocolate Soft Serve) Valley Dairy, Latrobe, PA Next year the Ice Cream Clinic Review will examine vanilla and strawberry ice cream. Strawberry will be judged using newly established standards formulated by the Ice Cream Clinic Committee and Dr. Johnny McGregor, Clemson University. Blueberry Pomegranate Gelato Named Your Best New Flavor Blueberry Pomegranate Gelato was named your best new flavor at the National Ice Cream Retailers Association Annual Meeting recently held at the Millennium Maxwell House Hotel in Nashville, Tennessee, November 10-13, 2010. Your Best New Flavor contest is held each year in conjunction with the Ice Cream Clinic Review at the annual meeting. MD for Coconut Cream Pie Frozen Custard; Henry s Ice Cream, Plano, TX for Angel Ice Cream and Ashby s Sterling Ice Cream for Scout s Honor Mint Cookie Ice Cream. Snap O Lantern Ice Cream Named Best Holiday Flavor Snap O Lantern Ice Cream was named the best holiday flavor at the National Ice Cream Retailers Association Annual Meeting recently held at the Millennium Maxwell House Hotel in Nashville, Tennessee, November 10-13, 2010. The Best Flavor contest is held each year in conjunction with the Ice Cream Clinic Review at the annual meeting. The ice cream is formulated and produced by Chocolate Shoppe Ice Cream Company, Madison, Wisconsin. The company won the coveted First Place for its flavor. A total of 19 new holiday flavors were submitted by NICRA members. Each flavor is sampled by convention attendees and a vote is taken by ballot at the meeting. The winner was announced during the annual banquet at the end of the meeting. The Comfy Cow, Louisville, KY took second place for Bourbon Ball Ice Cream and third place went to Henry s Homemade Ice Cream, Plano, TX for Pay Day Ice Cream. Honorable Mentions went to Kool Cow Cabin Creamery for Apple Cranberry Crumb Ice Cream as well as Peppermint Cheese Cake Ice Cream; and Custard Cone Frozen Custard for Brownie Batter Blast Frozen Custard. From Left: Rick Davis, Ashby s Sterling Ice Cream; Henry Gentry, Henry s Homemade Ice Cream; Terry Michels, Queen City Creamery, and Jeff Myers, Double Dip. The ice cream is formulated and produced by Double Dip in Lebanon, Ohio. The company won the coveted First Place for its new flavor. A total of 30 new flavors were submitted by NICRA member companies. Each flavor is sampled by convention attendees and a vote is taken by ballot at the meeting. The winner was announced during the annual banquet at the end of the meeting. Ashby s Sterling Ice Cream, Shelby Twp., MI, won second place for Suttons Bay Cherry Lemon Cake Ice Cream. Ashby s Sterling Ice Cream, Shelby Twp., MI also won third place for Sweet and Salty Ice Cream. Honorable Mentions were given to Queen City Creamery, Cumberland, From Left: Roberta Rudolph, Custard Cone Frozen Custard; Brenda Turner, Kool Cow Cabin Creamery; Henry Gentry, Henry s Homemade; Roy Koons-McGee, The Comfy Cow; David Deadman, Chocolate Shoppe Ice Cream. Make your plans now to attend NICRA s 78th Annual Meeting Hyatt Regency Riverfront Jacksonville, Florida November 2-5, 2011 4 http://www.nicra.org
DICK WARREN WAS NAMED FORREST MOCK PERSON OF THE YEAR CALL YOUR NICRA SUPPLIER MEMBERS FIRST Dick Warren, Four Seas Ice Cream, Centerville, Massachusetts was named the Forrest Mock Person of The Year, posthumously at the National Ice Cream Retailers Association Annual Meeting recently held in Nashville, Tennessee at the Millennium Maxwell House Hotel. Doug Warren, his son accepted the award on his behalf. The award is sponsored by The National Dipper Magazine and Lynda Utterback was on hand to present the award. Following is her presentation. I met Dick Warren in1989. I went to his store and interviewed him for an article in The National Dipper. As I thought about him, a list of his titles began to form in my mind. And I want to share that list with you. First and foremost, he was passionate about ice cream and the ice cream industry. He was a football player in high school College Graduate And he held a Masters Degree Wrestler Husband Father Teacher Guidance Counselor Football Coach Speech Coach Collector of ice cream & fountain artifact and memorabilia OOOps, ex-husband OH, it s OK, husband again Skier Avid Golfer, playing a total of more than 400 golf courses in 47 of the 50 states. Grandfather Biker Roller Blader Swimmer Author And his most important title was Chief He was born in Saugus, Mass. in 1935. He graduated from Saugus High School in 1953 and received a Bachelor Degree in Education from Boston University. He graduated from Bridgewater State College with a Masters in Administration and Guidance. He was introduced to making ice cream on his grandfather s farm in central Maine at the age of three or four and at home by his mother who had an old White Mountain crank freezer. When he was 16, he worked at a girl s camp where the chef had him cranking out new ice cream flavors each Sunday to feed 225 young lady campers. Sadly, we all lost a great friend on January 12, 2008 when he unexpectedly died of injuries sustained in a skiing accident. In 1956, while working on his teaching degree at Boston Uni- We all miss him. 6 http://www.nicra.org versity, the original owner of his shop hired him to make ice cream and manage the store for the summer. He moved into an apartment above the ice cream store. In two years he was a partner and in four years he was the owner of Four Seas Ice Cream, now the third oldest ice cream store in New England and rated one of the best in the country. The year was 1960. The store has since been featured in a PBS documentary, ( An Ice Cream Show ), USA Today ( Ten Best Ice Creams in America ) and Gourmet Magazine ( Best Ice Cream in the Northeast ) and many other publications. During the summer he worked in the ice cream store and he got a teaching job at the Barnstable High School during the school year where he taught for 30 years, retiring in 1988. He called his employees his kids, they were like family to him. He travelled all over the United States to visit many of them. And he held a reunion for all the employees that had worked at the store during the last 30 years. All but four employees were able to attend the reunion. They affectionately referred to him as Chief. In 2002 he passed the business on to his son, Doug and daughter-in-law Peggy, but remained involved. He wrote The Complete Idiot s Guide to Homemade Ice Cream and co-founded Successful Ice Cream Retailing, a seminar on ice cream entrepreneurship. Along the way he was a member of the Board of Directors and president of the New England Ice Cream Restaurant Association and a member of the Board of Directors of this association. He was a past president of the Centerville Board of Trade; past chairman of Massachusetts Junior Miss Pageant. He was honored in 2001 as Centerville s Man of the Year. In 1975 he was selected by the Massachusetts Jaycees as one of four outstanding young men in Massachusetts. He was a Master Mason and was a DAD advisor to both the Demoly boys and the Rainbow girls. He also directed plays at the Barnstable High School for the Rainbow girls. He married his wife Linda in 1984 and they had four children and eight grandchildren between them. I remember being at a meeting in Florida with Dick. Several of us were having an adult beverage in the bar of the hotel where the meeting was being held. The entertainment in the bar was Karoke. We noticed that Dick had a head start on the adult beverages so we put his name in to sing Help Me Rhonda. Well, the MC called his name and we told him that he won a prize and he should go up and get it. When he got to the stage, the MC gave him the microphone and told him to look at the teleprompter and start singing. With the mic in one hand and a bottle of beer in the other he started bobbing up and down and said, Help me Rhonda, Help me Rhonda, help me, help me, help me.
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CALL YOUR NICRA SUPPLIER MEMBERS FIRST TEN STUDENTS WIN BRYCE THOMSON SCHOLARSHIP AWARDS During the NICRA Annual Meeting recently held at the Millennium Maxwell House Hotel in Nashville, Tennessee, it was announced that ten employees of member stores will each be receiving a scholarship award. The winners and amounts of the award are: $3,500 Aris Trotter, Original Rainbow Cone, Chicago, IL $2,500 Elizabeth Castaneda, Homestead Creamery, Wirtz, VA $2,500 Mary Ashley Coco, Eskamoe s Frozen Custard, Monroe, LA $2,000 Brooke Kalvaitis, Bubbles Ice Cream Parlor, Michigan City, IN $1,500 Tyler Whitehorn, Moo s Place Homemade, Derry, NH $1,000 Hallie Gebel, Dairy Corner, Urbana, OH $1,000 Angela Lewis, The Comfy Cow, Louisville, KY $1,000 Jenna Brandt, Susie s Homemade, Council Bluffs, IA $1,000 Sara Dryden, Bonnie Brae Ice Cream, Denver, CO $1,000 Shibly Uddin, Scooptacular, Laveen, AZ This year, during the silent and live auctions in Tennessee, $16,681 was raised for the Bryce Thomson Scholarship Fund. The suppliers also agreed to contribute $3,000 and the Board approved another $2,000 contribution. Janet Mitchell, Woodside Farm Creamery and Pam Pitchford, JP s Custard Cart who coordinated both the silent and live auctions, did an outstanding job and the association is grateful to them. The association would also like to thank the team of volunteers who helped coordinate everything, as well as Vince Giordano who was the auctioneer. Thanks also to everyone who donated an article for the auctions and also everyone who attended the convention and were so generous with their donations. John Frey, Frey s Tasty Treats, E. Amherst, NY bid $1,000 on the famous ice cream hat. The bid was matched by Lynda Utterback, The National Dipper and that bid was also matched by Scott Whidden, Fenton s Ice Cream for a total donation of $3,000. Leopold s Ice Cream Wins Promotion of the Year Award The 23rd Annual Promotion of the Year Award was presented to Stratton and Mary Leopold, Leopold s Ice Cream, Savannah, Georgia at the National Ice Cream Retailers Association 77th Annual Meeting held at the Millennium Maxwell House Hotel in Nashville, Tennessee, November 10-13, 2010. A total of six Association members submitted entries for consideration of the award. This year promotions were received from Carl and Debra Chaney, Chaney s Dairy Barn, Bowling Green, Kentucky; Nini and Scott Whidden, Fenton s Creamery, Oakland, California; Henry s Homemade Ice Cream, Plano, Texas; Stratton and Mary Leopold, Leopold s Ice Cream, Savannah, Georgia; Anna Mercurio, Mercurio s Mulberry Creamery, Pittsburgh, Pennsylvania and Beckie Jacobs, Serendipity Homemade Ice Cream, Webster Grove, Missouri. Summaries of all of the promotions were printed in the November/December 2010 issue of The National Dipper Magazine and the November issue of the NICRA Bulletin, which you can access on the Members Only section of the NICRA web site. During the month of July Leopold s Ice Cream in Savannah, Georgia began a promotional idea involving our great country and ice cream. With July being National Ice Cream Month and the month we celebrate our nation s independence, Leopold s Ice Cream owners Mary and Stratton Leopold came up with I Pledge. What this promotion entailed was all kids 12 and under were welcome to recite from memory the Pledge of Allegiance to receive a free ice cream cone. Leopold s set up a podium in front of the American flag in the store where kids would then recite the Pledge of Allegiance to a Leopold s staff member. Once completed, the child would get a voucher for a free ice cream scoop in their choice of either a cup or a cone. The event started on July 1 st and continued every Monday in July (5 th, 12th, 19 th, 26 th ) from 4:00 PM until 7:00 PM at the store. The Bryce Thomson Scholarship was established in 1995 to honor Bryce Thomson, a long time member and past president of the association and author of the monthly association publication, The Sundae School Newsletter. He worked for Miller Dairy in Eaton Rapids, Michigan for 40 years and eventually became president of the company. He is the originator of the Ice Cream Sundae Poll, and the Education Through Ice Cream program which assisted a number of secondary schools with a teaching and learning concept in which students served up frozen treats during the noon hour in an actual in-school ice cream parlor. The first, called the Cold Tongue Ice Cream Parlor was set up in Eaton Rapids, Michigan High School in 1973. The promotion was a great success as children from all over the Savannah area wanted to proudly recite the nation s pledge for a scoop of ice cream. The promotion was helped by many forms of media, including local television stations running stories online and social networking sites such as Facebook and twitter helped spread the word of I Pledge. Along with news stories and radio spots, there were also flyers created to help promote a patriotic idea for the children of Savannah. The promotion was a great success. Make your plans now to attend NICRA s 78th Annual Meeting Hyatt Regency Riverfront - Jacksonville, Florida November 2-5, 2011 8 http://www.nicra.org
CALL YOUR NICRA SUPPLIER MEMBERS FIRST New Officers and Board of Directors Elected The National Ice Cream Retailers Association elected new officers and board members at the 77th Annual Convention held November 10-13, 2010 at the Millennium Maxwell House Hotel in Nashville, Tennessee Elected as president of the association was Lynn Dudek, Ruth Ann s Ice Cream, North Muskegon, Michigan. Dan Messer, Eskamoe s Frozen Custard & More, Monroe, Louisiana was elected as president elect. David Zimmermann, Royal Scoop Homemade Ice Cream, Bonita Springs, Florida was elected vice president. Nanette Frey, Frey s Tasty Treats, East Amherst, New York was elected as secretary/treasurer. Bob Turner, Dairy Corner, Urbana, Ohio becomes immediate past president. Elected to the board of directors for three year terms were: Mary Leopold, Leopold s Ice Cream, Savannah, Georgia; Jim Marmion, Advanced Gourmet Design & Equipment, Greensboro, North Carolina; Neil McWilliams, Spring Dipper, Mammoth Spring, Arkansas; Jeff Myers, Double Dip, Lebanon, Ohio; Chuck Page, Page Dairy Mart, Pittsburgh, Pennsylvania. Terms will expire with the November 2013 Annual Meeting. SUPPLIER OFFICERS ELECTED The National Ice Cream Retailers Suppliers Association officers are elected for a two year terms. Elected last year as president of the association was Margaret Anderson, Taylor Freezer of New England, Norwood, Massachusetts Tom Zak, Concord Foods, Brockton, Massachusetts was elected vice president. Mary Kircher, Dingman s Dairy, Paterson, New Jersey was elected as secretary/treasurer. Rich Draper, The Ice Cream Club, Boynton Beach, Florida becomes chairman. NEW ACTIVE MEMBERS Addison s Ice Cream Parlor 1501 Midwestern Pkwy., #114 Wichita Falls, TX 76302 940/720-0557 Fax: 940/613-0231 www.addisonsicecream.com Ronnie Blanchard Ice Cream Dipping, with food George & Jeff s 3303 Eden Hollow Pl. Carmel, IN 46033 Fax: 317/513-3689 George Wild & Jeff Ginther Ice Cream Dipping, with food Hit and Miss Ice Cream 1505 Pear Tree Cir. Brentwood, TN 37027 615/293-4414 Fax: 615/371-3886 Lynne Freeman Brad Freeman Ice Cream Dipping, no food Holly Hop Ice Cream Shoppe 3403 34 th St. Lubbock, TX 79410 806/792-2756 Fax: 806/744-4871 Darryl Holland Stephanie Holland Ice Cream Dipping, with food T. K. Horner 222 Route 539 Cream Ridge, NJ 08514 609/259-2008 Fax: 609/208-0470 Taffy Horner Kenny Horner The Ice Cream Store Behoboth Ave. at the Boardwalk Rehoboth Beach, DE 19971 302/645-0812 Fax: 302/645-0814 www.rehobothicecream.com Chip Hearn Ice Cream Dipping, no food KB s Frozen Custard 1004 W. St. Joseph St. Perryville, MO 63775 573/547-6820 Karen Sides Bill Sides Anita Gibbar Ice Cream Dipping, with food, Frozen Custard Kiwi s Frozen Yogurt 71 Thrasher St. Norcross, GA 30071 404/735-5408 Fax: 770/617-5765 Christine McClure Kristi Ingle Don McClure Yogurt Only 10 http://www.nicra.org
CALL YOUR NICRA SUPPLIER MEMBERS FIRST Lake Fenton Management 3253 Owen Rd. Fenton, MI 48430 810/750-9558 Fax: 810/750-2346 Harry Eiferle, III Joe Crawford Ice Cream Dipping, no food Lighthouse Ice Cream Kompanies 129 W. Main St. Tarrytown, NY 10591 914/523-9808 Joseph Slakas Kelly Strawbridge Gelato Martin Miller 4500 Steiner Ranch Blvd., #506 Austin, TX 78732 512/382-9094 Fax: 512/382-9094 Yogurt Only, Frozen Custard Mark Nail 1994 Pointe Royale Dr. Branson, MO 65616 417/593-1192 Sorbos Ice Cream Café 174 E. Blackwell St. Dover, NJ 07801 201/213-1217 Fax: 973/361-1115 Carmen Espinosa John Espinosa Yogurt-Ice Cream Dipping, Gelato NEW SUPPLIER MEMBER Merebelle, LLC 171 W. 12 th St. New York, NY 10011 212/675-4191 Fax: 212/675-4191 Ronne Fisher Merecdith Fisher Isabelle Fisher Krishana Manufacturers Ice Cream BUTTER PRICES November 5, 2010 - Grade AA Butter finished at $1.8800. The weekly average was $2.1100. (2009 price was $1.4330) November 12, 2010 - Grade AA Butter finished at $1.9900. The weekly average was $1.9980. (2009 price was $1.5250) Novmeber 19, 2010 - Grade AA Butter finished at $1.8900. The weekly average was $1.9480. (2009 price was $1.5250) November 26, 2010 No Trading Support prices for butter start at $1.05. Butter prices are reported from the Chicago Mercantile Exchange every Friday. The Merc is considered a spot market for butter. Merc prices are important to dairy farmers because the value of the fat and fat differentials in raw milk are established from the prices quoted from the Exchange, and Merc prices are used in the BFP update. Subscribe to The National Dipper The only magazine that keeps you up-to-date in the retail frozen dessert industry. Regular columns include: New Products Industry News Calendar of Events Classified Special features include: Equipment Reviews Management Articles Association Events Employee Training Promotions Annual Source Book Also Available: Dipping Tips Training Posters Manuals for Costing Products Employee Training Posters Point of Sale Posters Magazine Binders Call or write for a subscription today! 1028 West Devon Avenue Elk Grove Village, IL 60007-7226 Phone: (847) 301-8400 Fax: (847) 301-8402 e-mail: lynda@nationaldipper.com Subscribe on-line at: www.nationaldipper.com http://www.nicra.org 11
2011 NICRA OFFICERS President Lynn Dudek, Ruth Ann s, No. Muskegon, Michigan President Elect Dan Messer, Eskamoe s Frozen Custard, Monroe, La. Vice President David Zimmermann, Royal Scoop Homemade Ice Cream, Bonita Springs, Fla. Secretary/Treasurer Nanette Frey, Frey s Tasty Treat, Inc., E. Amherst, N.Y. Immediate Past President Bob Turner, Dairy Corner, Urbana, Ohio Executive Director Lynda Utterback, Elk Grove Village, Ill. Terms Ending Annual Meeting 2011 Terry Michels, Queen City Creamery & Deli, LLC Cumberland, Maryland Rod Oringer, Concord Foods, Brockton, Massachusetts Rick Pizzi, Pizzi Farm Ice Cream Waltham, Massachusetts Jim Ross, Flat Pennies Ice Cream Bay City, Wisconsin Roberta Rudolph, Custard Cone Roscoe, Illinois Terms Ending Annual Meeting 2012 Carl Chaney, Chaney s Dairy Barn Bowling Green, Kentucky Cliff Freund, Cliff s Dairy Maid Ledgewood, New Jersey Juergen Kloo, Joy Cone Co. Hermitage, Pennsylvania John Pitchford, JP s Custard Cart Albuquerque, New Mexico Joe Venuti, Bedford Farms Ice Cream Bedford, Massachusetts Terms Ending Annual Meeting 2013 Mary Leopold, Leopold s Ice Cream Savannah, Georgia Jim Marmion, Advanced Gourmet Equipment Greensboro, North Carolina Neil McWilliams, Spring Dipper Mammoth Spring, Arkansas Jeff Myers, The Double Dip Lebanon, Ohio Charles Page, Page Dairy Mart Pittsburgh, Penn. Chairman Rich Draper, Ice Cream Club, Inc., Boynton Beach, Fla. MISSION STATEMENT FOR NICRA The mission of the National Ice Cream Retailers Association (NICRA), a non-profit trade association, is to be the leader in the frozen dessert industry that others look to for help, support and education. NICRA will promote business growth and development throughout the industry. VISION OF THE ASSOCIATION NICRA will associate with similar associations dedicated to the same interests. NICRA will facilitate communication and education that both newcomers and veterans in the industry desire to be successful. NICRA will maintain a feeling of family within the association as it grows, and be dedicated to responsibly managing the association while maximizing value to the members. NONDISCRIMINATION POLICY NICRA is committed to a policy of nondiscrimination in all of its endeavors. To that end, NICRA shall not tolerate any words or acts of discrimination, harassment or any inappropriate behavior in general against any person affiliated with NICRA, including its members and guests, with regard to race, sex, color, creed, religion, age, national origin, disability, marital status or sexual orientation. This Bulletin is published by: National Ice Cream Retailers Association 1028 West Devon Avenue Elk Grove Village, IL 60007-7226 847/301-7500 - Fax: 847/301-8402 Dan Messer, Chairman Publications Committee Lynda Utterback, Editor 2010 National Ice Cream Retailers Association Vol. 31, No. 12 This issue of the NICRA Bulletin is now available online at http://www.nicra.org. Click on the Members Only button and enter your Username and Password. If you cannot find your Username and Password, call the NICRA office at 866-303-6960 or send an e-mail to info@ nicra.org requesting the information. 2011 SUPPLIER OFFICERS President Margaret Anderson, Taylor Freezer of New England Norwood, Massachusetts Vice President Tom Zak, Concord Foods, Brockton, Massachusetts Secretary/Treasurer Mary Kircher, Dingman s Dairy, Paterson, New Jersey 12 http://www.nicra.org