Salary Gecko Hospitality Survey Report 2017 www.geckohospitality.com
Dear Restaurant Professional, On behalf of Gecko Hospitality, it s my pleasure to present our third annual Hospitality Management Salary Survey Report for 2017. The data collected in our survey is based on information obtained directly from restaurant management professionals between January 2017 and December 2017. The survey reveals statistics from over 2000 Hospitality Management professionals throughout the United States and Canada and the results encompass the most popular segments and job titles in the hospitality industry. While industry average salaries are the highlight of our statistical findings: gender, geographic location, turnover, and salary increases are among the many factors which comprise the details and depth of this survey. Gecko Hospitality strives to provide mutually beneficial and the most up-to-date data from our survey to our candidates and clientele. For example, both men and women had the same top-5 reasons why they left their previous employer. With this information, you as an employer can create a culture within your operation preventing your top employees from leaving for these reasons. Another interesting realization occurred when we discovered the majority of people in each of the classifications only graduated with a 2-year degree. However, these same people have had an average of 13 years experience within the Hospitality Industry. As a candidate, you could extrapolate that employers are looking for people with quality involvement in the industry rather than a higher degree. Employers may also be disqualifying a talented candidate based on the education requirements of a minimum 4-year degree. We hope you enjoy the information presented in this survey and wish you success and prosperity throughout 2018. Respectfully, RESTAURANT Robert Krzak President Gecko Hospitality
Restaurant Definitions QUICK SERVICE () Quick service restaurants emphasize speed of service. Operations range from small-scale street vendors with food carts to multi-billion dollar corporations like McDonald's and Pizza Hut. If table seating is available, ordering is not done from the table but from a front counter. Drive-through and take-out service may also be available. FAST CASUAL Fast casual restaurants are primarily chain restaurants, such as Chipotle Mexican Grill and Panera Bread. Their average meal ranges from $8 - $15. Fast casual restaurants usually do not offer full table service, but may offer non-disposable plates and cutlery. FAMILY DINING Family dining restaurants are full-service restaurants where guests are waited on by a service staff and alcoholic beverages are not served. Average meals range from $9 to 13. Chain examples include: Bob Evans, Perkins, and Cracker Barrel. CASUAL DINING A casual dining restaurant serves moderately-priced food in a casual atmosphere. The average meal would range from $10 to $20. Casual dining restaurants typically provide table service. Chain examples include: TGI Friday's and Applebee's. Casual dining restaurants often have a full bar with separate bar staff, a larger beer menu and a limited wine menu. UPSCALE CASUAL Upscale casual restaurants are where you re likely to see a tablecloth, a trained wait staff, and a full bar. The average check is from $25 to $50 per person. Some upscale casual restaurants are Fleming s Prime Steakhouse & Wine Bar, Cooper s Hawk Winery & Restaurant, and Burtons Grill. UPSCALE DINING Upscale dining restaurants pamper guests and have higher prices than other restaurants. You are tended to by more than one server and a sommelier will drop by your table. The best known Upscale dining chain restaurants are Ruth s Chris Steak House, Morton s The Steakhouse, and McCormick & Schmick s. www.geckohospitality.com
TABLE OF CONTENTS TABLE OF CONTENTS 1 BREAKDOWN OF CANDIDATES 2 AVERAGE STARTING SALARIES 3 SALARY INCREASES 8 CLASSIFICATION UPGRADES/DEGREES EARNED 11 SOUTHEAST REGIONAL BREAKOUT 12 NORTHEAST REGIONAL BREAKOUT 17 MIDWEST REGIONAL BREAKOUT 21 SOUTHWEST REGIONAL BREAKOUT 26 ROCKY MOUNTAIN REGIONAL BREAKOUT 30 PACIFIC REGIONAL BREAKOUT 34 CANADA REGIONAL BREAKOUT 39 www.geckohospitality.com PAGE 01
2089 Restaurant Management Candidates Were Surveyed (2017) GENDER = 601 = 1488 CLASSIFICATION 384 38 5 2 11 2 138 7 10 4 Assistant Manager Catering/Sales/Events Manager Corporate Director of Operations District / Multi-Unit Manager Executive Chef General Manager Hourly Kitchen Manager Sous Chef 707 14 14 17 44 94 427 7 107 57 www.geckohospitality.com PAGE 02
AVERAGE STARTING SALARIES 2017 $46,746 $52,635 $63,000 $89,500 $82,136 $61,500 $53,556 $12.53 $45,816 $46,010 Assistant Manager Catering/Sales/Events Manager Corporate Director of Operations District / Multi-Unit Manager Executive Chef General Manager Hourly Kitchen Manager Sous Chef $49,586 $61,589 $78,546 $97,118 $65,600 $66,647 $61,354 $13.29 $52,430 $53,727 www.geckohospitality.com PAGE 03
AVERAGE STARTING SALARIES Assistant Manager 2017 2016 2015 $37,633 $46,033 $45,556 $49,457 $52,588 $56,653 $37,921 $42,328 $41,737 $48,079 $54,625 $56,545 $35,905 $41,540 $39,527 $47,440 $51,900 $56,500 2017 2016 2015 $42,529 $39,900 $38,112 $47,493 $46,643 $42,761 $44,800 $45,878 $47,395 $51,813 $50,874 $48,554 $56,155 $54,888 $54,600 $64,128 $57,785 $55,000 Kitchen Manager 2017 2016 2015 $35,080 $47,500 $52,000 $53,625 $51,333 $48,023 $57,000 2017 2016 2015 $55,000 $57,222 $54,674 $54,500 $43,250 $45,625 $52,677 $52,249 $51,791 $56,111 $54,375 $57,000 $64,000 $60,000 www.geckohospitality.com PAGE 04
AVERAGE STARTING SALARIES General Manager 2017 2016 2015 $45,493 $50,927 $53,550 $66,574 $67,500 $93,750 $43,656 $51,319 $47,222 $54,950 $63,666 $43,391 $52,958 $49,620 $55,566 $59,260 $61,575 2017 2016 2015 $51,747 $49,199 $48,720 $54,857 $53,459 $54,800 $56,155 $53,556 $53,334 $66,929 $64,649 $62,535 $75,455 $67,556 $62,500 $81,469 $84,000 $65,000 Executive Chef 2017 2016 2015 $60,000 $53,000 $57,850 $63,000 $60,145 $55,000 $68,950 2017 2016 2015 $63,743 $61,264 $63,700 $66,119 $66,042 $63,846 $76,282 $73,840 $69,250 District/ Multi-Unit Manager 2017 2016 2015 $73,722 $69,833 $62,500 $150,000 $90,000 $90,000 $83,000 $75,000 2017 2016 2015 $74,955 $72,816 $67,730 $78,350 $69,730 $71,900 $76,500 $88,900 $83,058 $79,444 $80,000 $110,400 www.geckohospitality.com PAGE 05
AVERAGE STARTING SALARIES Director of Operations 2017 2016 2015 $60,250 $122,500 $92,500 $67,000 $90,000 2017 2016 2015 $90,000 $83,500 $108,730 $77,000 $111,111 $122,000 $106,429 $98,333 $108,333 $140,000 $155,000 $100,000 Corporate 2017 2016 2015 $98,000 $100,000 $70,000 $52,666 $50,000 $51,666 $75,000 $62,500 2017 2016 2015 $60,850 $72,000 $64,200 $60,000 $71,000 $59,333 $80,000 $85,000 $75,000 $120,000 Catering/Sales/Events Manager 2017 2016 2015 $46,667 $55,600 $48,000 $52,818 $54,400 $51,167 $56,500 $50,571 $37,440 $43,920 $47,500 $53,333 2017 2016 2015 $56,456 $31,250 $41,500 $56,000 $55,000 $60,000 $62,500 www.geckohospitality.com PAGE 06
AVERAGE STARTING SALARIES Sous Chef 2017 2016 2015 $40,000 $50,000 $42,020 $51,100 $50,000 $54,000 2017 2016 2015 $55,250 $55,000 $50,950 $50,395 $55,583 $52,850 $55,885 $57,480 Hourly 2017 2016 2015 $11.50 $12.60 $9.37 $12.50 $12 $11 $15.80 $15 $15.80 2017 2016 2015 $16 $14.80 $11 $14 $10.50 $12 $12 $13.50 $16.25 $15.70 www.geckohospitality.com PAGE 07
The following depicts managers who received a salary increase when accepting a management position with a new company GENDER = 223 = 456 37% 2017 2017 31% CHECK www.geckohospitality.com PAGE 08
AVERAGE RAISE PER CLASSIFICATION 2017 2016 2015 $5,574 $5,271 $4,349 $6,064 $5,354 $4,683 $7,275 $3,000 $4,550 $5,370 $4,989 $4,922 $7,375 $4,153 $3,837 $7,771 $3,222 $4,333 2017 2016 2015 $4,743 $4,497 $6,246 $4,980 $5,300 $5,298 $5,884 $6,050 $3,700 $6,007 $5,610 $6,686 $6,008 $7,909 $5,647 $5,457 $9,098 $6,900 Top 10 Reasons Restaurant Managers Left Their Employer And How Many Received A Raise With Their New Employer TOP 10 / % Received Raise TOP 10 / % Received Raise Better Opportunity 44% Better Opportunity 38% Unemployed 22% Unemployed 19% Relocation 38% Relocation 30% Not Satisfied 52% Not Satisfied 31% No Growth 38% No Growth 47% Long Commute 45% Business Closed 22% Quality Of Life 33% Quality Of Life 28% Monetary 94% Back Into Industry 14% Business Closed 33% Long Commute 30% Back Into Industry 45% Downsized 28% www.geckohospitality.com PAGE 09
Years in Business (Both Male and Female) 12.7 11.2 11.7 19.2 19.1 15.7 18.5 9.6 12.8 12.9 Assistant Manager Catering/Sales/Events Manager Corporate Director of Operations District / Multi-Unit Manager Executive Chef General Manager Hourly Kitchen Manager Sous Chef Jobs In Last 5 Years (Both Male and Female) 2.11 2.31 2 2.44 2 2.33 2.11 2 2.37 2.39 Percentage Receiving Bonuses from Previous Employer 2017 2016 32% 34% 31% 44% Avg. Bonus Avg. Bonus Avg. Bonus Avg. Bonus $7,563 $5,707 $5,395 $7,240 www.geckohospitality.com PAGE 10
CLASSIFICATION UPGRADE Percentage of Restaurant Managers that accepted a position to a higher restaurant classification 6% 5% DEGREE OR NO DEGREE: YOU MAKE THE CALL! 2- YEAR 4-YEAR NONE Assistant Manager 37% 25% 38% Catering/Sales/Events Manager 27% 50% 23% Corporate 23% 59% 18% Director of Operations 16% 63% 21% District / Multi-Unit Manager 40% 43% 17% Executive Chef 60% 19% 21% General Manager 31% 34% 35% Hourly 50% 29% 21% Kitchen Manager 45% 18% 37% Sous Chef 46% 12% 42% www.geckohospitality.com PAGE 11
SOUTHEAST REGIONAL BREAKOUT The Southeast consists of the following states: Delaware Maryland DC West Virginia Virginia Kentucky North Carolina South Carolina Tennessee Georgia Florida Alabama Mississippi Arkansas Louisiana OVERALL AVERAGE FOR THE SOUTHEAST REGION $43,571 $42,961 $49,773 $50,214 $51,000 $50,000 $48,462 $49,545 $47,557 $55,922 $65,899 $61,082 BREAKDOWN BY JOB Assistant Manager $38,290 $41,896 $46,157 $49,514 $44,667 $42,189 $46,675 $44,625 $51,281 $58,500 $49,000 www.geckohospitality.com PAGE 12
BREAKDOWN BY JOB Catering/Sales/Events Manager $38,000 $42,000 $56,000 Corporate $72,500 $60,000 Director of Operations $90,000 $80,000 $123,333 District / Multi-Unit Manager $84,500 $72,000 $68,500 $73,000 www.geckohospitality.com PAGE 13
BREAKDOWN BY JOB Executive Chef $60,350 $73,214 $62,581 General Manager $46,490 $46,125 $54,071 $59,250 $70,000 $48,207 $50,462 $55,440 $64,486 $78,688 $84,167 Hourly $12 $14.50 www.geckohospitality.com PAGE 14
BREAKDOWN BY JOB Kitchen Manager $40,000 $52,000 $55,000 $55,000 $44,500 $42,000 $50,659 $55,667 Sous Chef $50,000 $50,000 $44,600 $58,000 $49,500 Females Received Raises Males Received Raises 40% 29% Avg. Raise: $5,077 Avg. Raise: $5,422 www.geckohospitality.com PAGE 15
BREAKDOWN BY JOB Females Received Bonuses Males Received Bonuses 35% 36% Avg. Bonus $6,113 Avg. Bonus $9,434 www.geckohospitality.com PAGE 16
NORTHEAST REGIONAL BREAKOUT The Northeast consists of the following states: Vermont Maine New Hampshire Rhode Island Massachusetts Connecticut New Jersey New York Pennsylvania OVERALL AVERAGE FOR THE NORTHEAST REGION $42,869 $50,722 $48,750 $53,882 $57,500 $70,000 $49,492 $52,107 $44,093 $59,139 $62,844 $70,295 BREAKDOWN BY JOB Assistant Manager $36,620 $49,778 $45,000 $52,313 $57,500 $42,700 $47,055 $44,093 $54,627 $56,500 $60,000 www.geckohospitality.com PAGE 17
BREAKDOWN BY JOB Catering/Sales/Events Manager Corporate $55,000 $51,750 $75,000 Director of Operations $74,000 $82,500 District / Multi-Unit Manager $72,500 $71,000 $67,500 $95,000 Executive Chef $60,000 $63,000 $60,000 $63,682 $66,000 $90,000 www.geckohospitality.com PAGE 18
BREAKDOWN BY JOB General Manager $42,366 $51,667 $60,000 $62,253 $75,000 $50,400 $55,109 $70,818 $75,000 $69,500 Hourly $18 Kitchen Manager $55,000 $55,036 $55,000 Sous Chef $46,500 $63,167 www.geckohospitality.com PAGE 19
BREAKDOWN BY JOB Females Received Raises Males Received Raises 40% 30% Average Raise Average Raise $7,435 $6,391 Females Received Bonuses Males Received Bonuses 31% 33% Average Bonus Average Bonus $5,981 $8,151 www.geckohospitality.com PAGE 20
MIDWEST REGIONAL BREAKOUT The Midwest consists of the following states: North Dakota South Dakota Nebraska Minnesota Wisconsin Iowa Ohio Michigan Indiana Illinois Missouri Kansas OVERALL AVERAGE FOR THE MIDWEST REGION $42,570 $47,124 $44,333 $50,794 $54,244 $55,615 $49,034 $53,724 $45,430 $55,157 $65,503 $70,595 BREAKDOWN BY JOB Assistant Manager $36,978 $47,352 $44,000 $47,545 $54,500 $53,627 $43,638 $47,953 $46,091 $48,939 $52,600 $61,400 www.geckohospitality.com PAGE 21
BREAKDOWN BY JOB Catering/Sales/Events Manager $60,000 $65,000 $47,500 $68,000 Corporate $85,000 Director of Operations $90,000 $85,000 $140,000 District / Multi-Unit Manager $52,000 $90,000 $60,500 $80,000 $90,000 www.geckohospitality.com PAGE 22
BREAKDOWN BY JOB Executive Chef $64,200 $65,200 $86,875 General Manager $45,695 $51,118 $47,000 $70,000 $65,000 $52,867 $57,348 $50,667 $63,870 $74,278 $93,500 Hourly $11.50 $7 $11 $15 $11 www.geckohospitality.com PAGE 23
BREAKDOWN BY JOB Kitchen Manager $30,160 $52,500 $45,000 $50,833 $66,000 Sous Chef $57,000 $50,000 $50,909 $55,100 Females Received Raises Males Received Raises 46% 38% Average Raise $5,984 Average Raise $5,042 www.geckohospitality.com PAGE 24
BREAKDOWN BY JOB Females Received Bonuses Males Received Bonuses 34% 38% Average Bonus $4,458 Average Bonus $6,061 www.geckohospitality.com PAGE 25
SOUTHWEST REGIONAL BREAKOUT The Southwest consists of the following states: Oklahoma Arizona New Mexico Texas OVERALL AVERAGE FOR THE SOUTHWEST REGION $40,673 $43,196 $45,000 $58,777 $60,000 $79,500 $45,750 $46,483 $49,333 $55,833 $76,000 $82,000 BREAKDOWN BY JOB Assistant Manager $37,408 $42,200 $45,000 $50,400 $37,429 $46,333 $49,333 $50,050 www.geckohospitality.com PAGE 26
BREAKDOWN BY JOB Catering/Sales/Events Manager $57,000 $49,333 $55,000 $58,500 $31,250 Corporate $70,000 $50,000 District / Multi-Unit Manager $80,000 www.geckohospitality.com PAGE 27
BREAKDOWN BY JOB Executive Chef $76,667 General Manager $48,000 $74,000 $60,000 $110,000 $52,222 $48,500 $76,786 $74,000 $90,000 Hourly Kitchen Manager $12 $52,000 Sous Chef $50,000 www.geckohospitality.com PAGE 28
AVERAGE STARTING SALARIES Received Raises Received Bonuses 30% 31% 23% 42% Avg. Raise: Avg. Raise: Avg. Bonus Avg. Bonus $4,222 $3,981 $5,857 $6,152 www.geckohospitality.com PAGE 29
ROCKY MOUNTAIN REGIONAL BREAKOUT The Rocky Mountain consists of the following states: Colorado Montana Idaho Wyoming Nevada Utah OVERALL AVERAGE FOR THE ROCKY MOUNTAIN REGION $37,504 $50,000 $56,222 $45,000 $60,000 $55,500 $48,887 $49,333 $57,574 $59,333 $58,750 BREAKDOWN BY JOB Assistant Manager $18,720 $50,000 $56,222 $45,000 $60,000 $55,500 $45,516 $47,500 $51,132 $47,000 $61,500 www.geckohospitality.com PAGE 30
BREAKDOWN BY JOB Catering/Sales/Events Manager $45,000 $52,000 Corporate $80,000 District / Multi-Unit Manager $95,000 Executive Chef $71,000 $52,000 www.geckohospitality.com PAGE 31
BREAKDOWN BY JOB General Manager $41,267 $59,000 $65,000 $62,643 $71,333 Kitchen Manager $44,250 $52,250 $43,000 Sous Chef $55,000 $60,000 www.geckohospitality.com PAGE 32
BREAKDOWN BY JOB Received Raises 47% 31% Avg. Raise: $5,722 Avg. Raise: $5,738 Received Bonuses 26% 27% Avg. Bonus Avg. Bonus $5,000 $4,694 www.geckohospitality.com PAGE 33
PACIFIC REGIONAL BREAKOUT The Pacific Northwest consists of the following states: Washington Oregon California Alaska Hawaii OVERALL AVERAGE FOR THE PACIFIC REGION $48,714 $68,500 $38,333 $53,648 $54,600 $67,625 $58,429 $59,120 $46,589 $64,342 $65,762 $66,800 BREAKDOWN BY JOB Assistant Manager $40,333 $57,667 $33,500 $52,600 $55,750 $56,500 $38,104 $54,333 $36,530 $56,527 $56,625 $62,125 www.geckohospitality.com PAGE 34
BREAKDOWN BY JOB Catering/Sales/Events Manager $65,000 $48,000 $53,400 Corporate $100,000 $50,000 $80,000 $71,667 $200,000 $80,000 Director of Operations $125,000 District / Multi-Unit Manager $76,500 $150,000 $90,833 $100,000 $105,000 www.geckohospitality.com PAGE 35
BREAKDOWN BY JOB Executive Chef $70,000 $60,000 $68,667 $55,000 $73,900 General Manager $47,833 $58,000 $68,333 $77,500 $56,986 $57,458 $65,000 $73,882 $80,833 $75,250 Hourly $10.50 www.geckohospitality.com PAGE 36
BREAKDOWN BY JOB Kitchen Manager $52,000 $60,857 $55,500 $57,500 $60,000 Sous Chef $27,040 $55,250 $55,000 $60,917 $64,333 $58,400 Females Received Raises Males Received Raises 35% 42% Avg. Raise $7,126 Avg. Raise $7,167 www.geckohospitality.com PAGE 37
BREAKDOWN BY JOB Females Received Bonuses Males Received Bonuses 42% 48% Avg. Bonus $6,895 Avg. Bonus $9,619 www.geckohospitality.com PAGE 38
CANADA REGIONAL BREAKOUT Canada consists of the following territories: Alberta British Columbia Montreal Ontario Vancouver Island OVERALL AVERAGE FOR THE CANADA REGION $38,667 $50,000 $45,575 $50,000 $46,667 $58,500 $51,486 $63,250 BREAKDOWN BY JOB Assistant Manager $41,000 $44,684 $50,000 $46,667 $50,259 www.geckohospitality.com PAGE 39
BREAKDOWN BY JOB Catering/Sales/Events Manager $63,500 Executive Chef $66,000 $66,500 General Manager $34,000 $50,000 $62,500 $55,000 $58,500 $60,000 Kitchen Manager $52,000 www.geckohospitality.com PAGE 40
BREAKDOWN BY JOB Received Raises Received Bonuses 8% 15% 25% 0% 25% Avg. Raise: Avg. Raise: Avg. Bonus Avg. Bonus $8,000 $5,178 $0 $4,750 www.geckohospitality.com PAGE 41
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