SOUTH AFRICAN COFFEE INDUSTRY LANDSCAPE REPORT COMPILED: MARCH 2018

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SOUTH AFRICAN COFFEE INDUSTRY LANDSCAPE REPORT COMPILED: MARCH 2018

COMPANY OVERVIEW Insight Survey is a South African B2B market research company with more than 10 years experience, focusing on business-to-business (B2B) and industry market research to ensure smarter, more-profitable business decisions are made with reduced investment risk. We offer B2B and Industry market research solutions to help you to successfully improve or expand your business, enter new markets, launch new products or better understand your internal or external environment. At Insight Survey, we believe in the advantage marketing research gives business leaders to fully understand their industry, facilitate business development strategy, highlight company performance, and nurture industry growth.

COMPETITIVE INTELLIGENCE Our bespoke Competitive Business Intelligence Research can help give you the edge in a global marketplace, empowering your business to overcome industry challenges quickly and effectively, and enabling you to realise your potential and achieve your vision. From strategic overviews of your business s competitive environment through to specific competitor profiles, our customized Competitive Intelligence Research is designed to meet your unique needs. Competitor Pricing Research OUR RESEARCH SOLUTIONS Store Visits and Store Checks Competitor Interviews Customer Interviews Company Website Analysis Governmental Held Records

FOOD AND BEVERAGES INDUSTRY REPORT CLIENTS Our Food and Beverages Industry Landscape reports have been purchased by global and South African companies: 4

REPORT OVERVIEW The South African Coffee Industry Landscape Report (128 pages) provides a dynamic synthesis of industry research, examining the local and global Coffee industry from a uniquely holistic perspective, with detailed insights into the entire value chain from manufacturing to retailing, market size trends, industry trends, industry drivers & challenges, competitor and pricing analysis. SOME KEY QUESTIONS THE REPORT WILL HELP YOU TO ANSWER: For the Global Coffee Industry Section: What are the current market dynamics (production, consumption, pricing) of the Global Coffee industry? What are the Global Coffee industry trends, drivers, and restraints? For the South African Coffee Industry Section: What are the current market dynamics (market environment, production, consumption, pricing, importing, sustainability) of the SA Coffee industry? Who are the key manufacturing players and importers/roasters in the SA Coffee industry? What are the South African industry trends, drivers and challenges? For the South African Retail and Pricing Analysis Section: Who are the key retail players (retail outlets, independents and supermarkets) in the SA Coffee industry? What are the prices of the most frequently purchased Coffee (OOH, instant, ground beans, capsules) across SA retail outlets? 5

SCREENSHOTS FROM REPORT 128 page report filled with detailed charts, graphs, tables and insights 6

SAMPLE FROM REPORT: GLOBAL INDUSTRY CONSUMPTION AND PRODUCTION Global coffee consumption reached 157.4 million 60kg bags in the 2016/17 period, which is an increase of 1% over the 2015/16 period, as can be seen from the graph below. WORLD COFFEE CONSUMPTION AND PRODUCTION: 2014-2017 (IN MILLION 60KG BAGS) This is slightly lower than the production total of 158.9 million 60kg bags in the same time period. However, it is possible that some of this change can be attributed to increases in pipeline stocks which are not officially recorded, rather than actual consumption. This difference could put pressure on coffee pricing, but as the deficit is not as pronounced as the previous year, the impact should be relatively small. 180 160 148 149 151152.1 156 158 157 159 The table below shows the top 5 coffee consuming countries for the 2016/17 period and number of bags consumed and percentage change from 2015/16 to 2016/17. 140 120 Europe is predicted to remain a highly lucrative market for coffee with European cultural influences driving consumption of coffee-based beverages globally. 100 80 60 40 20 0 2013/14 2014/15 2015/16 2016/17 Source: ICO; Comunicaffe Consumption Production COUNTRY 2015/16 (million 60kg bags) Image Source: Telegraph 2016/17 (million 60kg bags) % CHANGE European Union 42.6 42.2-0.6% USA 25.3 25.7 +2.6% Brazil 20.5 20.5 0% Japan 7.7 7.9 +1.8% Russian Federation 4.3 4.6 +5.5% 7

SAMPLE FROM REPORT: SA COFFEE IMPORTS 700 SOUTH AFRICA GREEN COFFEE IMPORTS BY YEAR: 2011-2017 (IN THOUSAND 60KG BAGS) 600 500 535 500 545 545 565 600 520 400 300 200 100 0 2011 2012 2013 2014 2015 2016 2017 Market Year 2011 2012 2013 2014 2015 2016 2017 Growth Rate 1.90% -6.54% 9.00% 0.00% 3.67% 6.19% -13.3% South Africa s green coffee imports have experienced a decline from 600,000 60kg bags imported in 2016 to 520,000 60 kg bags imported in 2017. Source: IndexMundi Image Source: Pixabay 8

SAMPLE FROM REPORT: SA INDUSTRY TRENDS Changing Lifestyles Offering Benefits to Coffee Industry South African consumers are constantly changing their lifestyles according to global trends. In the Coffee industry specifically, there has been an increase in popularity of coffee shops amongst millennials in South Africa. In addition to this, coffee pod machines have become part of SA consumers everyday lifestyles. As it is only fresh ground coffee used within the pods, consumers can have a cup of fresh coffee in less time without added sugar or creamer. Coffee On-the-Go: More Popular Than Ever Coffee franchise outlets are situated, and now more visible than ever, at the service station forecourts on every major road route in South Arica, ensuring that the South African coffee drinker can get their daily caffeine fix while traveling. Changing Market Demands and Demographics Source: Business Report Lifestyle There is increasing demand for better quality coffee made from ethically sourced products, as well as growth in Café culture in South Africa. Also, the general profile of the coffee drinker in South Africa has been changing, with an increase in young, black consumers making coffee their beverage of choice. Image Source: Millennials Coffeetogo Pixabay 9

SAMPLE FROM REPORT: SA MANUFACTURER: AVI OVERVIEW AVI Limited manages and promotes many of SA s leading and best-loved brands. The company is listed on the JSE in the Food Products sector and is centered on the FMCG market. AVI s extensive brand portfolio includes more than 50 brands across several industries. According to the AVI 2017 Integrated Annual Report, revenue increased by 8.2% up to R13.2 billion while operating profit rose 10.7% to R2.4 billion in 2017. Entyce Beverages (Part of AVI) revenue increased by 9.8% to R3.8 billion due to higher selling prices offset by lower sales volumes. The coffee division of Entyce recorded an increase of 11.8%. Frisco Douwe Egberts Cafitesse House of Coffees AVI COFFE BRANDS/ PRODUCTS Koffiehuis Ciro Lavazza Entyce s selling and administration costs are well contained due to lower marketing and incentive expenditure, as well as improved efficiency as a result of the organisational restructuring. Entyce s premium category was boosted by growth of the specialty Hug in a Mug instant cappuccino product falling under the House of Coffees brand. The CIRO Full Service Coffee Company s (Part of Entyce) revenue for 2017 grew by 5.6% as a result of selling price inflation while being offset by an increase in raw material costs and an ultracompetitive market. Source: AVI Integrated Annual Report 2017; CIRO Full Service Coffee Company Image Source : Colourbox; AVI; CIRO; Frisco 10

SAMPLE FROM REPORT: SA RETAILER: DUNKIN DONUTS Dunkin Donuts South Africa recorded earnings of R18.5 million in 2017, an increase of 499% when compared to 2016 (R3.7 million). In January 2016, Grand Parade Investments acquired the South African master franchise license for Dunkin Donuts and Baskin- Robbins from the Dunkin Brands group. During October 2016, Dunkin Donuts made its entry into the South African market and opened its first restaurant in Cape Town, South Africa. By January 2018, Dunkin Donuts had grown significantly with 11 stores located in the Western Cape. Another 7 stores are scheduled to open their doors in Gauteng by June 2018, where they will attempt to compete directly with Krispy Kreme. Dunkin Donuts offers a wide range of hot, cold, and iced beverages in small, medium, and large portion sizes. Along with the beverages, Dunkin Donuts offers bakery goods, such as donuts, and a variety of other dishes on their menu. Dunkin Donuts Stores: 2018: 11 SA Stores Source: Dunkin Donuts SA; Businesstech; Bloomberg Image Source: Dunkin Donuts SA 11

TABLE OF CONTENTS 1. Executive Summary (3 pages): 1.1 Global Industry Snapshot 1.2 South African Industry Snapshot 1.3 Industry Drivers and Restraints 2. Global Coffee Industry (18 pages): 2.1 Global Industry Overview: GLOBAL COFFEE MARKET SEGMENTATION, BY SOURCE TYPE: 2017 (IN PERCENTAGE) (Graph) 2.2 Global Industry Production: Origin: TOP 3 COUNTRIES COFFEE PRODUCTION 2014-2017 (IN MILLION 60KG BAGS) (Graph) 2.3 Global Industry Production: Source (i.e. Bean) Type: ARABICA AND ROBUSTA PRODUCTION 2014-2017 (IN MILLION 60KG BAGS) (Graph) 2.4 Global Industry Consumption: TOP 10 PER CAPITA CONSUMING COUNTRIES: 2017 (IN KG PER PERSON); WORLD COFFEE CONSUMPTION AND PRODUCTION (2014-2017) (IN MILLION 60KG BAGS) (Table and Graphs) 2.5 Global Industry Pricing: ICO COMPOSITE INDICATOR PRICES FOR COFFEE: 2014-2017 (ANNUAL AVERAGES IN US CENTS PER POUND) (Graph) 2.6 Global Industry Trade: TOP 5 COFFEE EXPORTING COUNTRIES PER NUMBER OF 60KG BAGS EXPORTED FOR 2016/17; TOTAL COFFEE EXPORTS AND IMPORTS WORLDWIDE FROM 2007/08 TO 2017/18 (IN MILLION 60KG BAGS) (Table and Graph) 2.7 Key Global Coffee Markets: HIGHEST WORLD COFFEE CONSUMPTION (IN MILLION 60KG BAGS): 2016/17; COFFEE-TO-GO ORDERS AS A SHARE OF TOTAL COFFEE ORDERS BY COUNTRY (Figure and Graphs) 2.8 Global Industry Trends 2.9 Global Industry Drivers 2.10 Global Industry Restraints 12

TABLE OF CONTENTS 3. South African Coffee Industry (49 pages): 3.1 South African Coffee Industry Overview (22 pages) 3.1.1 South African Industry Overview: PRICE OF 250G FRISCO BY YEAR (IN ZAR): 2003, 2011 & 2017 (Graph) 3.1.2 South African Industry Market Size: Coffee Industry (2012-2017): VALUE OF SA COFFEE MARKET: 2012-2017 (IN ZAR BILLION); SA COFFEE INDUSTRY CAGR AND TOTAL GROWTH (2012-2017 & 2017-2022*) (IN PERCENTAGE) (Graph and Table) 3.1.3 South African Industry Market Size: Coffee Market (2012-2017: By Category): VALUE OF SA COFFEE MARKET BY CATEGORY: 2012-2017 (IN ZAR MILLION) (Graph) 3.1.4 South African Industry Market Size: Fresh and Instant Coffee Market Segments (2012-2017: By Category): VALUE OF SA FRESH COFFEE MARKET BY CATEGORY: 2012-2017 (IN ZAR MILLION); VALUE OF SA FRESH GROUND COFFEE MARKET BY CATEGORY: 2012-2017 (IN ZAR MILLION); VALUE OF SA INSTANT COFFEE MARKET BY CATEGORY: 2012-2017 (IN ZAR MILLION) (Graphs) 3.1.5 South African Industry Market Size: Coffee Industry (Forecast: 2018-2022): VALUE OF SA COFFEE MARKET: 2017 & 2022* (IN ZAR BILLION); VALUE OF SA COFFEE MARKET, BY SEGMENT (2017-2022*) (Graph and Table) 3.1.6 South African Industry Market Size: Coffee Market Volumes (2012-2022*): VOLUME OF SA COFFEE MARKET, BY SEGMENT (2012-2022*) (Table) 3.1.7 South African Market Environment: Top Coffee Companies: TOP 10 COMPANIES IN SOUTH AFRICA: 2017 (REVENUE SHARE IN ZAR MILLION); TOP 10 COFFEE COMPANIES REVENUE SHARE (2012 VS 2017) (IN PERCENTAGE) (Graph and Table) 3.1.8 South African Market Environment: Top Coffee Companies (Per Category): TOP COFFEE MANUFACTURERS (PER CATEGORY) IN 2017 (Table) 3.1.9 South African Market Environment: Top Coffee Brands: TOP 10 COFFEE BRANDS IN SOUTH AFRICA: 2017 (REVENUE SHARE IN ZAR MILLION); TOP 10 COFFEE BRANDS REVENUE SHARE (2012 & 2017) (Graph and Table) 3.1.10 South African Market Environment: Top Coffee Brands (Per Category): TOP 3 COFFEE BRANDS (PER CATEGORY) IN 2017 (Table) 3.1.11 South African Market Environment: Coffee Distribution Channels: CHANNEL DISTRIBUTION FOR COFFEE: 2017; CHANNEL DISTRIBUTION (2012 AND 2017) BY OUTLET TYPE (Graph and Table) 3.1.12 South African Coffee Production 3.1.13 South African Coffee Consumption: SOUTH AFRICAN COFFEE CONSUMPTION BY YEAR (IN THOUSAND 60KG BAGS) (Graph) 13

TABLE OF CONTENTS 3. South African Coffee Industry Continued (49 pages): 3.1 South African Coffee Industry Overview (22 pages) 3.1.14 South African Coffee Imports: SOUTH AFRICAN GREEN COFFEE IMPORTS BY YEAR: 2011-2017 (IN THOUSAND 60KG BAGS); SOUTH AFRICAN GREEN COFFEE IMPORTS YEAR ON YEAR GROWTH RATES (2011-2017) (Graph and Table) 3.1.15 South African Industry Opportunities: COFFEE BEAN CONSUMPTION IN SOUTH AFRICA (IN TONNES) ): 2012/13 vs 2015/16 (Graph) 3.1.16 South African Industry Trends 3.1.17 South African Industry Drivers 3.1.18 South African Industry Challenges 3.2 South African Coffee Industry Sustainability (6 pages) 3.2.1 Fairtrade 3.2.2 Fairtrade: Coffee 3.2.3 Rainforest Alliance 3.2.4 Rainforest Alliance: Coffee 3.2.5 UTZ 3.2.6 UTZ: Coffee 14

TABLE OF CONTENTS 3. South African Coffee Industry Continued (49 pages): 3.3 South African Coffee Manufacturer Overview (8 pages) 3.3.1 AVI: Overview 3.3.2 AVI: Coffee Brands 3.3.3 Famous Brands: Overview 3.3.4 Famous Brands: Mugg & Bean 3.3.5 Mondeléz International & JDE: Overview 3.3.6 Mondeléz International & JDE: Coffee Brands 3.3.7 Nestlé South Africa: Overview 3.3.8 Nestlé South Africa: Coffee Brands 15

TABLE OF CONTENTS 3. South African Coffee Industry Continued (49 pages): 3.4 South African Coffee Importing and Roaster Overview (13 pages) 3.4.1 Bean There: Overview 3.4.2 Chilla Coffee: Overview 3.4.3 Coco Safar: Overview 3.4.4 Foghound: Overview 3.4.5 Gourmet Coffee Roasters: Overview 3.4.6 Green Bean African Coffee Roastery: Overview 3.4.7 Mastertons: Overview 3.4.8 Quaffee: Overview 3.4.9 Ryo Coffee: Overview 3.4.10 Terbodore Coffee Roasters: Overview 3.4.11 Urban Grind: Overview 3.4.12 SA Coffee Importers/ Roasters: LIST OF OTHER SA COFFEE IMPORTERS/ROASTERS AND DESCRIPTIONS (Tables) 16

TABLE OF CONTENTS 4. South African Coffee Retail Analysis (35 pages): 4.1 SA Coffee Retail Overview (25 pages) 4.1.1 Dulcé Café 4.1.2 Dunkin Donuts 4.1.3 Famous Brands: Europa 4.1.4 Famous Brands: Fego Caffé 4.1.5 Famous Brands: Mugg & Bean 4.1.6 Famous Brands: Vovo Telo 4.1.7 Famous Brands: Wimpy 4.1.8 Krispy Kreme Doughnuts 4.1.9 McDonald s Corporate: McCafé 4.1.10 Peacock 4.1.11 Seattle Coffee Company 4.1.12 Starbucks 4.1.13 Vida e Caffé 4.1.14 Wiesenhof Coffee Holdings 4.1.15 Wild Bean Café 4.1.16 Woolworths Café 17

TABLE OF CONTENTS 4. South African Coffee Retail Analysis Continued (35 pages): 4.1 SA Coffee Retail Overview (25 pages) 4.1.17 Independent Coffee Outlets 4.1.18 Independent, Online and Other Franchise Coffee Stores: SA INDEPENDENT, ONLINE AND OTHER FRANCHISE STORES AND LOCATIONS (Tables) 4.1.19 South Africa Retail: Overview 4.1.20 Checkers: Overview 4.1.21 Massmart: Overview: MASSMART DIVISIONAL SALES OPERATIONAL REVIEW FOR 53 WEEKS ENDED 31 DECEMBER 2017 (IN ZAR BILLION) (Graph) 4.1.22 Pick n Pay: Overview: PICK N PAY GROSS PROFIT FOR 26 WEEKS ENDED 27 AUGUST 2017 (IN ZAR BILLION) (2016 VS 2017) (Graph) 4.1.23 Shoprite: Overview: SALES GROWTH PERCENTAGE FOR 26 WEEKS ENDED 31 DECEMBER 2017 (Graph) 4.1.24 Spar: Overview: SPAR OPERATING PROFIT PER GEOGRAPHICAL SEGMENT: 2017 (IN ZAR BILLION) (Graph) 4.1.25 Woolworths Holdings Limited: Overview: WOOLWORTHS ADJUSTED OPERATING PROFIT BY BUSINESS SEGMENT: 2016 vs 2017 (IN ZAR BILLION) (Graph) 18

TABLE OF CONTENTS 4. South African Coffee Retail Analysis Continued (35 pages): 4.2 South African Coffee Pricing Analysis (10 pages) (conducted w/c 1 March 2018) 4.2.1 Coffee Pricing Analysis: Retail Outlets: Dulcé Café; Dunkin Donuts; Fego Caffé; Fresh Stop; Kauai; Krispy Kreme Doughnuts; McCafé; Mugg & Bean; Seattle Coffee Company; Starbucks Coffee; Vida e Caffé; Vovo Telo; Wiesenhof Coffee Holdings; Wild Bean Café; Wimpy; Woolworths Café- Comparative Pricing of Latte, Espresso, Americano and Cappuccino 4.2.2 Coffee Pricing Analysis: Instant Coffee: Douwe Egberts Pure Gold; Frisco; Jacobs Kronung; Koffiehuis; Nescafé Alta Rica; Nescafé Classic; Ricoffy; Nescafé Ricoffy Decaf; Nescafé Gold- Comparative Pricing at Checkers, Pick n Pay, Shoprite, Spar, Makro and Woolworths 4.2.3 Coffee Pricing Analysis: Instant Coffee Sachets: Café Enrista Cappuccino; Café Enrista 3-in-1; Hug in a Mug; Nescafé Cappuccino; Nescafé Ricoffy 3-in-1- Comparative Pricing at Checkers, Pick n Pay, Shoprite, Spar, Makro and Woolworths 4.2.4 Coffee Pricing Analysis: Fresh and Ground Coffee: Continental Espresso; Illy Espresso; Woolworths Café Gold; Foreign Ground Single Origin; House of Coffees; Illy; Importers Coffee; Kenna; Lavazza ORO Ground; Mugg & Bean- Comparative Pricing at Checkers, Pick n Pay, Shoprite, Spar, Makro and Woolworths 4.2.5 Coffee Pricing Analysis: Coffee Capsules: Cafféluxe; Importers Coffee Capsules; Nescafé; Mugg & Bean Coffee Columbia- Comparative Pricing at Checkers, Pick n Pay, Spar and Makro 4.2.6 Coffee Pricing Analysis: Importers Coffee Beans: Green Bean African Coffee Roastery; Legado Coffee Roasters; Mastertons; RYO Coffee; Terbodore Coffee Roasters- Comparative Pricing of brand range 19

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