Update : Consumer Attitudes

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Blah blah blah blah blah Consumers developed 40 words/attributes to describe commercially available EVOOs. Sensory differences were independent of country of origin. Update : Consumer Attitudes There was a wide range of preferences for EVOOs among consumers some unique preference segments defined of by Wine specific sensory Closures properties. Some elements of success November in the 16, marketplace 2011 identified premium, type, pricing, country of origin, communication language, etc. Rebecca Bleibaum Vice President Sensory & Consumer Insights 1

Background Exploring Consumer Attitudes Use of alternative closures (synthetic closure and screw caps) has been studied extensively for their effects on wine drinking flavor. Consumer attitudes about use of alternative closures is less well known. In the early 2000 s, concerns about tainted wines created interest in use of alternative closures. Although many factors contribute to taint in wine, natural cork received a great deal of attention and there was a trend away from natural cork and towards alternate closures. 2

Background (continued) In 2004, the first research study in this series was conducted to explore consumer attitudes about three types of wine closures (natural cork, synthetic closure, and screw cap), along with their impact on purchase interest and perceived wine quality. This research series was updated in 2007 and this report highlights the latest update in October 2011. The overall objective is to understand the USA consumer s attitudes for wines bottled with natural cork, synthetic closures, and screw caps and to determine how consumer opinions have changed over the years. 3

Research Targets Large Consumers consumer developed base over 40 multiple words/attributes years to describe commercially available EVOOs. Approximately 1550 consumers in the USA Sensory Males differences (~35%) and were Females independent (~65%) of country of Head origin. of household, primary shoppers, ages 25-65 There Red was and a white wide wine range purchasers/drinkers of preferences for EVOOs among 80% drink consumers wine at some least once unique a week preference segments defined by specific sensory properties. Some Study elements 1 in 2004 of with success 300 in consumers the marketplace identified Study 2 in 2007 premium, with 940 type, consumers pricing, country of origin, Study 3 communication in 2011 with 347 language, consumers etc. This study has a margin of error +/ 4% 4

Research Targets (continued) Consumers in each study completed two web based questionnaires. Conjoint/trade-off analysis for closure type, wine type, price, and region Usage and attitude (U&A) survey, purchase interest, and perceived quality 5

Key Findings Conjoint Analysis Closure type was more important to purchase interest than wine type, price point, and country of origin. Natural Cork had a positive influence on purchase interest. Synthetic Closure had a relatively neutral impact on purchase interest. Screw Cap had a negative impact on purchase interest. 6

Key Findings (continued) U&A, Purchase Interest, and Perceived Wine Quality When asked how likely they would be to purchase wine according to closure type, 94% indicated they would be more likely to purchase wine with a natural cork, 72% said they would purchase wines with a synthetic closure and only 45% indicated a willingness to buy wines with screw-caps. 21% said screw-caps created a negative influence to their purchase. Natural cork indicates that the wine is of high or very high quality (93%). Results for perceived quality of natural cork is three times higher than synthetic closure (31%) and almost nine times higher than screw cap (11%). 7

Key Findings (continued) Natural Cork remains most appropriate for special occasions, dinner party at home, and to give as a gift. Synthetic Closures have gained acceptance among consumers for everyday wines, relaxing at home, and dinner at home with family. However, relative to previous years, they are somewhat less appropriate today for special occasions, dinner parties, and gift giving. 8

Key Findings (continued) Screw Caps consumer opinion has changed most over the years. Appropriateness was highest in 2007 for casual situations but they have always been least appropriate for special occasions. Screw Caps seemed to have reached their peak in consumer acceptance in 2007 and are now less appropriate for all occasions than they were in 2007. 9

Conjoint Results Character Importance : Total Population Based on the conjoint results, wine closure was most important to their purchase decision and natural cork was the key positive driver. Price point was next, with the $10 to $15 price point as most desirable. Varietal and country of origin were least important among these choices. 10

Consumer U&A Results How likely would you be to purchase any type of wine with this closure? Natural Cork: An overwhelming 94% of consumers indicated they would be more likely to purchase wine with a natural cork. Synthetic Closures: A respectable 72% would purchase but still significantly fewer than Natural Cork. Screw Cap: Only 45% of consumers indicated a positive purchase interest with this closure with 21% indicating a negative influence on purchase interest. 11

Consumer U&A Results (continued) What do the following closures convey about wine quality? Natural Cork: An overwhelming 93% of consumers agree that natural cork conveys wines of high or very high quality. This is 3 times higher than synthetic closures and 9 times higher than screw cap. Synthetic Closures: Only 31% of consumers agree that synthetic closures convey wines of high or very high quality, while most (53%) indicated moderate quality. Screw Cap: Few consumers (11%) agree that screw cap convey wines of high or very high quality, with most (50%) indicating it conveys a wine of a low or very low quality. 12

Consumer U&A Results (continued) Rating appropriateness of wine closures for usage occasions By far, natural cork was most appropriate for a dinner party, to give as a gift, and special occasion; whereas, all three closures were appropriate for an everyday wine, at home, and dinner with the family. 13

Consumer Opinions Over Time 14 2010 TRAGON CORPORATION. ALL RIGHTS RESERVED. MATERIAL MAY NOT BE REPRODUCED IN ANY FORM WITHOUT WRITTEN PERMISSION FROM TRAGON CORPORATION.

Consumer Results Natural Cork Overwhelmingly, natural cork is still the closure of choice for special occasions, gift giving, and a dinner party, but slightly less appropriate for everyday wine than it was in 2004. 15

Consumer Results (continued) Synthetic Closure Synthetic closures continue to be appropriate for everyday occasions, similar to the 2007 ratings and more appropriate than in 2004. However, they are again less appropriate for special occasions, gift giving, and dinner party than they were in 2007, similar to 2004 levels. 16

Consumer Results (continued) Screw Cap Consumer opinion of screw caps has changed most over the years. Appropriateness was highest in 2007 for casual situations but always least appropriate for special occasions. Screw caps seemed to have reached their peak in consumer acceptance and are now less appropriate for all occasions than they were in 2007. 17