Terms and Conditions Corporate:

Terms and Conditions Corporate: Daily services: Monday-Friday 7:00am-5:00pm Weekday Breakfast Minimums: Cold 15 people / Hot 25 people / Hot Beverage Only 50 people Weekday Lunch Minimums 10 people boxed lunches / 15 people cold service / 20 people hot - one entrée (two and three entrée service is offered with different minimums, please refer to our website). Evening and Weekend $300 Food Minimum / Sunday and Holiday $800 Food Minimum (*Refer to Website Menu Choices FLAVORSETCCATERING.COM) PLACING ORDERS All orders must be for full guest count. Accurate guest counts are imperative for the success of the event. Menu item choices will not be split, with the exception of desserts and beverages. The price per person is a plate service fee (as is the same if a person were in a restaurant). We do not provide extra place settings for seconds offerings. Left overs should not be expected; however, if that does become the case then the Caterer reserves the right to offer the Client the choice to keep the food at no additional cost. The Caterer will not provide food containers. With this being said, Food safety is the responsibility of all parties involved. The Caterer will not be held accountable for the mishandling of food after service concludes. **Note: There are strict guidelines in regard to left over retention, we will not offer left over food if it cannot safely be held cold/hot. Choose a method of delivery that suits your needs and taste (see below). We will work with you toward your vision for the event. Also, we will do our best to help with last minute orders and changes. When placing the order give us the expected eat time for your guests. We will be there, set up and ready by that time. We allot the necessary time to ensure that the food/beverage stations are set up and ready by the expected time of service with an approximate 30 minute pre-service window. Flavorsetccatering.com Page 1

CONTINUED: CORPORATE The contact person should be ready and prepared for our arrival, i.e. on site with the room prepared and to ensure that we have access to the building/room with set up logistics intact. **Our mission is to deliver on time, safely and without disruption. In cases of unexpected delays, i.e. traffic, vehicle malfunction, accident, for example, we will reach out to the contact person as soon as possible. METHODS OF DELIVERY Drop and Go All Disposable Delivery and PickUp Standard w/paper and Plastic Products Formal Dining Experience w/china, Flatware, Glassware, Linens for example. Drop and Go: All disposable deliveries will incur a $25.00 delivery fee. Delivery and Pick Up Standard: A 20% service fee will be incurred with a minimum of $40.00. Our APPRECIATION PROGRAM which provides a discount for repeat Corporate Customers may apply. (Discounts do not apply to Evening or Weekend events a 20% service fee will be incurred). Formal Dining Experience: A 20% service fee will be incurred, $25.00 per hour for each staff member and a $3.50 per person fee for formal place settings. Linens can be made available for an additional cost, table size number and size dependent. (For any order - Floral Arrangements/Props/Decorations can be made available for an additional fee.) **Note: For any order in areas outside of a 20 mile radius we will add a $5.00 fuel charge for each additional (minimum) 10 miles. For staffed events, an additional cost will be incurred distance and time dependent. **Note: Staffing should be considered for any event with parties of 50 or more (menu and method style dependent, i.e. served meals, hot pan switches, items refill, clean up and guest support, for example). We reserve the right to make that decision based on space, meal choice, number of guests, etc. in order to insure that the event runs smoothly. The cost per staff member is $25.00 / hour. FEES AND SERVICES All prices are per person and are subject to a service fee (delivery method dependent) for un-staffed daily events, 20% for evening and weekend events and an additional 18% gratuity will be applied for Sunday and Holiday events. Staffing for the event can be provided for $25.00 / hour. **What is a SERVICE FEE: This fee covers the costs of doing business, i.e. administrative, kitchen and management time, quality paper and plastic products, delivery, set-up and break down of your event. Please note that, in most cases, Gratuity is not included which is not necessary but appreciated. Flavorsetccatering.com Page 2

CONTINUED: CORPORATE **Unless tax exempt, all orders are subject to 6% sales tax on the total price of the order. PLANNING AND CONSIDERATIONS Final head counts are due 7 days in advance. Only increases can be given 48 hours in advance but are subject to menu restrictions. Briefly mentioned above are daily minimums; however, Guest minimums also apply based on the order. Please refer to the Menu Choices provided under the Menu Drop Down Box on our website (flavorsetccatering.com). **Why are there minimums? When the price of doing business out-weighs cost efficiency the Caterer works at a loss, making the prospect of doing business unlikely. Having this said, keep in mind that we are always willing to work with Clients to customize a menu/plan to suit the needs and tastes of everyone involved. Cancellation Policy: The Client will not be charged for orders cancelled within 48 hours of the scheduled time/date. If the cancellation occurs 24 hours in advance, the caterer reserves the right to charge for any perishable items purchased prior to the cancellation. If the cancellation occurs the same day, the Client will be charged for the entire order. **In cases for possible inclement weather, please plan accordingly. The Caterer reserves the right to call and question/cancel orders in extreme cases. BREAK DOWN OF EVENTS Where it applies, clean up for breakfast will occur between 10:30AM and 12:00PM and lunch between 12:30 and 2:30pm. Later pick up times can be requested for an additional cost. In regard to evening events, the Caterer will break down the following business day. The Client has the option of keeping any leftover food; however, the Caterer will not provide containers or be held accountable for the mishandling of food after delivery, set up or service concludes. The Client will be charged for interruptions and or delays keeping the employee(s) from completing service and/or gathering items and leaving premises in a timely manner. **The Caterer will be compensated for any missing service items unless otherwise specified. PLEASE DO NOT move our items to another location not know by the driver. Flavorsetccatering.com Page 3

CONTINUED CORPORATE: PAYMENT We will invoice our clients the same or following business day of their scheduled event. The remittance requirement is PAYMENT DUE UPON RECEIPT, a 10% penalty will be applied at 30, 60, 90 + days (Exceptions made for some corporate customers.) **NOTE if applicable: A 3.3% Administration fee will be added for credit card charges. Acceptable Payment Terms: Cash, check, money order, or major credit cards (VISA, Master Card, Discover and American Express). Terms and Conditions -Take Home Dinners & Party Packages: Packages can be scheduled for pick up by appointment only. Menu items will be in microwaveable containers. Disposable quality dinner service and paper products can be included. An 18% gratuity will be applied to event and weekend orders. All prices are per person plus a 6% sales tax. Final head counts are due 7 days in advance. Only increases can be given 48 hours in advance but are subject to menu restrictions. Food safety is the responsibility of all parties involved. The Caterer will not be held accountable for the mishandling of food after pick-up. Cancellation Policy: The customer will not be charged for orders cancelled within 48 hours of the scheduled time/date. If the cancellation occurs 24 hours in advance, the caterer reserves the right to charge for the perishable items purchased prior to the cancellation. If the cancellation occurs the same day, the Client will be charged for the entire order. Acceptable Payment Terms: Cash, check, money order, or major credit cards (VISA, Master Card, Discover and American Express). The remittance requirement is PAYMENT DUE UPON RECEIPT. A 3.3% Administration fee will be added for credit card charges. Flavorsetccatering.com Page 4

Terms and Conditions Weddings and Special Events: Prior to booking a private event, a written contract, signed and returned to Flavors, Etc. Catering Company with a non-refundable $300.00 deposit will be required. The final balance is due seven (7) days prior to the wedding date. All prices are per person and are subject to the 6% sales tax and *20% service fee. Final guest counts are needed seven (7) days prior to the wedding date. Minor changes can be given 48 hours in advance but are subject to menu restrictions. (*RE: 20% Service fee: unless otherwise specified, i.e. package option.) Free Tastings for one to four guests are offered in our facility. There will be a $5.00 charge for each additional guest. Times offered for free tastings in Tuesday-Thursday 2pm-4pm, Caterer schedule dependent. Saturday (Sundays not offered) appointments are subject to a $50.00 service fee. Please call to schedule an appointment. Certified Bartenders are available at $35.00 per hour (allowing for ½ hour set up and ½ hour tear down with a 5 HOUR MAXIMUM) and, unless included in a package, chefs are available at $50.00 per hour and servers $25.00 per hour (one server per 30 people). The price per person is a plate service fee (as is the same if a person were in a restaurant). Left overs should not be expected; however, if that does become the case then the Caterer reserves the right to offer the Client the choice to keep the food at no additional cost. The Caterer will not provide food containers. With this being said, Food safety is the responsibility of all parties involved. The Caterer will not be held accountable for the mishandling of food after service concludes. **Note: There are strict guidelines in regard to left over retention, we will not offer left over food if it cannot safely be held cold/hot. **Rider Fee: Service and staff time requirements will be defined during the planning process. We reserve the right to invoice for additional costs due to extended service, damage to property, keeping staff from leaving the premises in a timely manner, etc. Travel Time: For events in areas outside of a 20 mile radius we will add a $5.00 fuel charge for each additional (minimum) 10 miles. For staffed events, an additional cost will be incurred distance and time dependent. Cancellation Policy: The Caterer reserves the right to invoice and expect payment from the client for 50% of the remaining order balance if cancellation occurs within seven (7) days of the event date. Acceptable Payment Terms: Cash, check, or money order. Major credit cards (VISA, Master Card, Discover and American Express) charges are subject to a 3.3% administration fee. Flavorsetccatering.com Page 5

CONTINUED: WEDDINGS AND SPECIAL EVENTS Rentals: We can assist you in determining your rental needs, i.e. glassware, china, flatware, linens, tables, chairs, tents, etc. There will be a coordination fee of $75.00 per hour associated if we are asked to make those arrangements. Event Planning: Is available, i.e. venue, décor, flowers, cake, Music, etc., $120.00 per hour. Terms and Conditions -Bar and Beverage Packages: According to Law, Flavors, Etc. Catering Company cannot purchase alcoholic beverages for your event; we can only serve the alcohol provided by the client. Our certified bartenders are required to adhere to all PA Liquor Control Board guidelines for serving alcohol. Our bartenders will not serve shots, guests that appear to be under the age of 30 will be carded, and any guest(s) that appear to be inhibited or impaired by alcohol will not be served by the bartender. **Liquor Liability Insurance rates will be applied for customers that are not supplying the coverage during the event (guest number dependent). Terms and Conditions: Banquet Room The banquet room (Seating up to 40) is a space designed for those looking for an intimate setting to hold gatherings such as: Business Meetings, Social Gatherings, Special Celebrations, and VIP Dinners. We do provide a BYOB option. The rental fee is $100.00 for three hours and then $50.00 for each additional hour, it does not include serve/staffing which is available for $25.00 per hour each, bartender $35.00 per hour (Bar rules apply). Room Set-Up/Decorations/Clean Up planning/restrictions to be reviewed and agreed upon by the Customer and Catering/Event Planning Manager. Room Scheduling: Primarily is based on availability. Breakfast Gatherings: Monday Friday 7-10AM Dinner Gatherings: Monday Thursday 5-8PM Weekend Events (Minimums apply ask for details) o Friday (Dinner) 6-10PM o Saturday (Brunch/Lunch or Dinner) 11AM -10PM o Sunday (By Appointment) **The terms Client and Customer are used interchangeably** Flavorsetccatering.com Page 6