CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 1 CM179000 MUK Rev2 U:Pod Capsule Coffee Machine Please read and keep these instructions for future use For competitions, product hints and tips and more join us at www.morphyrichards.co.uk/blog www.facebook.com/morphyrichardsuk @loveyourmorphy * Register online for your 2 year guarantee. See back of this instruction book for details (UK and Ireland customers only).
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 2 2 Health And Safety The use of any electrical appliance requires the following common sense safety rules. Please read these instructions carefully before using the product. This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years. Children shall not play with the appliance. Appliances can be used by persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. This appliance is intended to be used in household and similar applications such as: farm houses, by clients in hotels, motels and other residential type environments, and bed and breakfast type environments. It is not suitable for use in staff kitchen areas in shops, offices and other working environments. If the mains cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified person in order to avoid a hazard. Location Always locate your appliance away from the edge of the worktop. Ensure that the appliance is used on a firm, flat surface. Do not use the appliance outdoors or near water. WARNING: Do not place the appliance onto a metal tray or metal surface whilst in use. Mains cable Do not let the mains cable hang over the edge of the worktop where a child could reach it. Do not let the mains cable run across an open space e.g. between a low socket and a table. Do not let the mains cable run across a cooker or other hot area which might damage the cable. The mains cable should reach from the socket to the base unit without straining the connections. Personal safety WARNING: To protect against fire, electric shock and personal injury do not immerse cord, plug and appliance in water or any other liquid. WARNING: Misuse of appliance could cause personal injury. Unplug from the outlet before cleaning. Allow to cool before putting on or taking off parts and before cleaning. Do not move the coffee maker while switched on. Other safety considerations The use of attachments or tools not recommended or sold by Morphy Richards, may cause fire, electric shock or injury. Do not use the appliance for any use other than its intended purpose. Do not place the appliance on or near a hot gas or electric burner or in a heated oven. WARNING: The appliance must not be immersed for cleaning. CAUTION: To prevent damage to the appliance, do not use alkaline cleaning agents when cleaning. Use a soft cloth and detergent. Electrical requirements Should the fuse in the mains plug require changing, a 13 amp BS1362 fuse must be fitted. WARNING: This appliance must be earthed.
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 3 Introducing the U:Pod Coffee Club Welcome to the U:Pod Coffee Club, where you can explore our wide range of Nespresso compatible drinks capsules, accessories, expert hints and tips and much more! Buy your machines and accessories here at www.morphyrichards.co.uk/coffeeclub Nespresso is the registered trademark of Société des Produits Nestlé SA Join The Capsule Club for an easy and hassle-free way to order your U:Pod Nespresso compatible capsules. Plus, you can access a range of inspiring barista tips and great rewards! www.morphyrichards.co.uk/coffeeclub 3
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 4 Product Overview 2 3 1 5 4 6 7 8 9 10 11 11a 12 14 13 Features (1) Top Cover (2) Water Tank Lid (3) Water Tank (1.4L Capacity) (4) Housing (5) Slider (6) Front Control Panel (7) On/Off Button (8) Button (40ml) (9) Lungo Button (110ml) (10) Nozzle (11) Used Capsule Container (10 Capsule Capacity) (11a) Used Capsule Basket (12) Folding Cup Stand (For Small Cups) (13) Cup Stand (For Large Cups) (14) Drip Tray Cover 4
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 5 Before First Use It is important to clean your coffee machine before using for the first time. Please note: the first time you use your coffee machine, it will emit a new smell for a few minutes when first switched on. This is quite normal and not a cause for concern. 1 2 You are ready to start making drinks. The machine has already been programmed with two pre-set brew programs; Lungo (110ml shot of coffee) or (40ml shot of coffee). Wash the removable Water Tank (3) thoroughly with warm water, dry and then put back into place. Refill the water tank with fresh cold water. 3 4 Plug your machine in and switch the power on at the socket. Press the On/Off Button (7). The Buttons (7,8,9) on the Front Control Panel (6) of the machine will begin to flash. 5 6 Ensure that the Slider (5) on top of the machine is completely closed, and does NOT contain a coffee capsule. Approximately 45 seconds after switching the machine on, the Buttons (7,8,9) will stop flashing and remain illuminated, the machine will emit a beep. Once this happens, place a cup under the Nozzle (10) on top of the Drip Tray (14), and press the Lungo Button (9) once. Approximately 110ml of hot water will be dispensed. Repeat this process 3 times to fully rinse out the machine. 5
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 6 Everyday Use of the Machine To prepare your drinks using the pre-programmed settings, follow the instructions below. To customise the settings to suit your own quantities, refer to page 7. 1 2 Fill the Water Tank (3) with fresh cold water. Always ensure there is enough water in the tank before starting to make your coffee. Plug the machine in and switch the power on at the socket. 3 4 Press the On/Off Button (7). The Buttons (7, 8, 9) on the front Control Panel (6) of the machine will begin to flash. Always ensure the Slider (5) is closed. After the lights on the front control panel stop flashing (approximately 45 seconds), slide back the Slider (5) and insert a capsule into the opening, ensuring it is inserted correctly and aligns into place. 5 6 Slide the Slider (5) forward to close. Place a cup under the Nozzle (10) on top of the Drip Tray (14) or on the Folding Cup Stand (12), and press either the Lungo Button (9) or Button (8) once. This will begin dispensing the pre-set quantity of coffee (110ml or 40ml) into your cup. If you need to stop the machine dispensing coffee whilst in mid-flow, press the button again. Once the machine has finished dispensing, if you would like to top up your coffee with additional water, press either the Lungo Button (9) or Button (8) again. 6
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 7 Customising the Pre-set Brew Programs If you do not wish to use the pre-set brew programs which dispense either 40ml () or 110ml (Lungo) of coffee, then you can adjust the pre-set brew programs to dispense your desired quantity of coffee. To do this, follow the steps below. Follow steps 1-5 in section 2, Everyday Use of the Machine. 1 2 If you wish to adjust the pre-set brew program of the function, press and hold the Button (8) until the desired quantity of coffee is dispensed into your cup, then release the button. During this process the machine will beep once. Once you release the button, the machine will store this program to memory. In future use, whenever the Button (8) is pressed, your machine will automatically run the brew program that you have previously adjusted, not the factory pre-set program. If you wish to adjust the pre-set brew program of the Lungo function, press and hold the Lungo Button (9) and follow step 1. Restoring Your Machine to Factory Settings If you do not wish to use the programs that you have previously set yourself, and would like to restore your machine back to the pre-set programs, follow the steps below: Unplug the machine. Ensure that the Slider (5) on top of the machine is completely closed, and does NOT contain a coffee capsule. Press and hold the Lungo Button (9), plug the machine in and switch the power on at the socket. Continue to press and hold the Lungo Button (9) for 15 seconds until the machine beeps once. After the beep, your coffee machine will be restored to factory settings. 7
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 8 Emptying the Used Capsules Container and Basket 1 2 The used capsules are collected in the Used Capsule Basket (11a) which is located within the Used Capsule Container (11). The used capsules should be emptied regularly. Follow the steps below: 1. Remove the Used Capsule Container by pulling it away from the Housing (4). 2. Lift out the Used Capsule Basket. 3. Empty the used capsules into a bin. 4. Empty out the residual water from the Used Capsule Container into a sink. 5. Clean and dry the Used Capsule Container and the Used Capsule Basket. 6. Replace the Used Capsule Basket back into the Used Capsule Container. 7. Replace the Used Capsule Container back into the Housing (4). Setting Your Machine to Standby Mode Your machine will automatically go into standby mode after approximately 9 minutes of inactivity. The Buttons (7, 8, 9) on the front Control Panel (6) will extinguish, indicating standby mode. To activate the machine from standby mode, press the On/Off Button (7) once, the Buttons (7, 8, 9) will begin to flash. Wait until the buttons stop flashing and remain illuminated before starting to make your drink. If you would like to put the machine back into standby mode, press the On/Off Button (7) again. If you would like to switch off the machine entirely unplug the machine from the socket. If your machine is plugged in and the buttons (7, 8, 9) remain dimmed, this indicates that your coffee machine is in standby mode and not switched off completely. Cleaning Your Machine When using the machine regularly or switching between coffee, tea and hot chocolate drinks, we recommend you clean your machine using the U:Pod cleaning capsule. When using the machine regularly, we recommend you clean your machine weekly. If you are switching between coffee, tea and hot chocolate drinks, clean your machine in between. Plug the machine in and press the On/Off Button (7), the Buttons (7, 8, 9) will begin to flash. Ensure the Slider (5) is closed, the Water Tank (3) is full, and a cup is under the Nozzle (10). Insert a cleaning capsule and press the Button (8). After it has finished dispensing, wait 2 minutes and press the Lungo Button (9). After this has finished, eject the capsule. Close the Slider (5) and press the Lungo Button (9) again to flush the machine through. Repeat this step twice. 8
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 9 Descaling Your Machine Follow steps 3-5 in Before First Use. Approximately 45 seconds after switching the machine on, the Buttons (7,8,9) will stop flashing and remain illuminated, and the machine will emit a beep. 1 2 Press and hold the and Lungo buttons (8, 9) for 3 seconds to enter the de-scale mode. The unit will beep when activated. The buttons will repeatedly illuminate in sequence, until the de-scale mode is de-activated. Fill the Water Tank (3) with descaling solution (mixed to manufacturer s recommended guidelines) and place a container under the nozzle. Press the Lungo Button (9) and the machine will empty the contents of the Water Tank. The water will dispense at between 40-50 C. The unit will beep when a cycle is activated. 3 4 Refill the Water Tank (3) with the used descaling solution and press the Lungo Button (9) to repeat. Empty and rinse the Water Tank (3), then fill with clean water. Press the Lungo Button (9) to run the clean water through the machine. Repeat this step once more. 5 Press and hold the and Lungo Buttons (8, 9) for 3 seconds to exit the de-scale mode. The unit will beep when the descale mode is deactivated and the button illumination sequence will stop. 9
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 10 A Guide to Making Coffee Your Accents U:Pod Capsule Coffee Machine allows you to bring the coffee shop experience into your own home, by creating a variety of different coffee, tea and other hot drinks. The diagrams below are a simple guide to the optimum ratios of coffee, milk and water which make up your favourite coffee shop drinks. Hot Milk Water Americano Milk Froth A Guide to Making Tea When making a cup of tea (150ml-180ml) we recommend using 1 capsule, for a mug of tea (250ml) use 2 capsules (depending on your strength and taste preferences) When dispensing water, press and hold the Lungo Button (9) or Button (8) until you have dispensed the desired amount of tea into your cup. (Full instructions for adjusting the brew settings can be found on page 7) By doing this, you are adjusting the brew setting for the Lungo or Button, and therefore every time this button is pressed for future uses, the machine will dispense the quantity you programmed yourself. If you wish to reset the machine back to factory settings, follow the instructions on page 8. Flat White Macchiato Whipped Cream con Panna Milk Froth Hot Milk Caffé Latte Milk Froth Hot Milk Cappuccino Whipped Cream Hot Milk Chocolate Syrup Caffé Mocha The shot should produce about 2-3mm of crema with a rich, dark brown coffee underneath (the exact colour will vary depending on the type of capsule you select). The Accents U:Pod Capsule Coffee Machine is pre-set to dispense 40ml of coffee for an espresso shot. For a longer drink, select the Lungo Button (9) for a 110ml shot of coffee. Alternatively, extract a second shot. If you are making an Americano, fill your cup with hot water first, then dispense your coffee shot into the hot water to preserve the crema. For making hot chocolate or milky coffees, you can use a milk U:Pod capsule, by inserting it into the machine and pressing the Lungo Button (9). For more hints and tips, inspiring content and coffee information, visit www.morphyrichards.co.uk/coffeeclub Join The Capsule Club Online Quality tasting coffee Great loyalty rewards Quick and easy reordering Inspiring content, recipes, hints and tips A range of matching accessories www.morphyrichards.co.uk/coffeeclub Tel: 0344 871 0944 10
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 11 Troubleshooting Problem On/Off Button (7) is not illuminated. Reason The unit may not be properly connected to the power supply. Solution 1. Check the plug is connected to the socket and the power is turned on at the wall. 2. Check and replace the fuse if necessary. 3. The machine may be in standby mode. You can wake the machine up by pressing any button or opening the Slider (5). No coffee/tea produced, only water. The Nozzle (10) could be blocked or there could be a problem with the capsule. 1. If the Nozzle (10) is blocked, follow the cleaning instructions on page 8. 2. Check the capsule is aligned into place properly and the Slider (5) is completely shut. 3. The capsule could be a faulty one, repeat the process again with a new capsule. The Slider (5) cannot be completely closed. There could be a capsule lodged somewhere in the machine. 1. Check that the used Capsule Container (11) is not full which will stop used capsules falling into the container. 2. Check there are no capsules stuck in the mechanism under the Slider (5). Lights on the front Control Panel (6) flash more quickly than normal. The Slider (5) may not be completely closed on top of the machine. 1. Ensure the Slider (5) is completely closed and there are no capsule blockages. Used capsules will not fall down into the used Capsule Container (11). The capsule container may be too full. 1. Check the used capsule container is not too full. Open and re-close the Slider (5) a few times to release any lodged capsules. The machine is making a loud noise, all lights on the front Control Panel (6) are flashing or extraction has completely stopped. You may have run out of water. 1. Turn the machine off completely and remove the Water Tank (3). Re-fill with water and follow the instructions on page 5 before making coffee again. 11
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 12 Troubleshooting Problem The machine is leaking underneath the unit. Reason Some condensation is normal, but if there is an excessive amount, the Water Tank (3) may not be fitted properly. Solution 1. A small amount of condensation under the machine is normal after making multiple beverages. 2. Ensure that the Water Tank (3) is correctly inserted. Always switch the machine off entirely before removing and replacing the Water Tank (3). 3. If there are still problems with leakages, phone the helpline on 0344 871 0944. There is little or no crema produced. The machine may need descaling or there could be problems with the capsule. 1. Each time coffee is dispensed, oils are deposited into the Nozzle (10). Follow the instructions on page 8 to descale the machine. 2. Ensure you are using capsules that are compatible with the machine. 3. Check the use by date of the capsules; stale coffee affects the crema and taste. Coffee is not hot enough. The machine may need descaling 1. Follow the instructions on page 8 to descale the machine, using an appropriate descaling product compatible with coffee machines. Is the customised programming memory deleted when the appliance is unplugged? No, the customised programming is not affected by the machine being unplugged. To alter the settings, follow the instructions on page 6 The lights on the front Control Panel (6) of the machine are flashing for a long time. The machine requires 45-60 seconds to reach optimum temperature. There could also be a problem with the Slider (5). 1. It is normal for the machine to flash for 45-60 seconds until the water heats up. 2. If the flashing persists beyond 60 seconds, try opening and closing the Slider (5) to free up any lodged capsules. Ensure the Slider (5) is completely shut before making your beverage. 12
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 13 Contact us Helpline If you are having a problem with your appliance, please call our Helpline, as we are more likely to be able to help than the store you purchased the item from. Please have the product name, model number and serial number to hand when you call to help us deal with your enquiry quicker. UK Helpline: 0344 871 0944 IRE Helpline: 1800 409 119 Spares: 0344 873 0710 Talk To Us If you have any questions or comments, or want some great tips or recipe ideas to help you get the most out of your products, join us online: Blog: www.morphyrichards.co.uk/blog Facebook: www.facebook.com/morphyrichardsuk Twitter: @loveyourmorphy Website: www.morphyrichards.com Notes 13
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 14 Notes 14
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 15 Notes 15
CM179000MUK REV2.qxp_Layout 1 09/03/2017 11:06 Page 16 CM179000 MUK Rev2 03/17 Registering Your 2 Year Guarantee Your standard one year guarantee is extended for an additional 12 months when you register the product within 28 days of purchase with Morphy Richards. If you do not register the product with Morphy Richards within 28 days, your product is guaranteed for 1 year. To validate your 2 year guarantee register with us online at www.morphyrichards.co.uk Or call our customer registration line quoting model and serial number, these numbers can be found on the base of the product. UK 0344 871 0242 IRE 1800 409 119 N.B. Each qualifying product needs to be registered with Morphy Richards individually. Please note that the 2 year guarantee is only available in the UK and Ireland. Please refer to the one year guarantee for more information. Your 1 Year Guarantee It is important to retain the retailer s receipt as proof of purchase. Staple your receipt to this back cover for future reference. Please quote the following information if the product develops a fault. These numbers can be found on the base of the product. Model no. Serial no. All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase, it should be returned to the place of purchase for it to be replaced. If the fault develops after 28 days and within 12 months of original purchase, you should contact the Helpline number quoting Model number and Serial number on the product, or write to Morphy Richards at the address shown. You may be asked to return a copy of proof of purchase. Subject to the exclusions set out below (see Exclusions), the faulty appliance will then be repaired or replaced as appropriate and dispatched usually within 7 working days of receipt. If, for any reason, this item is replaced or repaired during the 1 year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original till receipt or invoice to indicate the date of initial purchase. To qualify for the 1 year guarantee, the appliance must have been used according to the instructions supplied. For example, crumb trays should have been emptied regularly. Exclusions Morphy Richards shall not be liable to replace or repair the goods under the terms of the guarantee where: 1 The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturer s recommendations or where the fault has been caused by power surges or damage caused in transit. 2 The appliance has been used on a voltage supply other than that stamped on the products. 3 Repairs have been attempted by persons other than our service staff (or authorised dealer). 4 The appliance has been used for hire purposes or non domestic use. 5 The appliance is second hand. 6 Morphy Richards reserves the right not to carry out any type of servicing under the guarantee at its discretion 7 Plastic filters for all Morphy Richards kettles and coffee makers are not covered by the guarantee. 8 Batteries and damage from leakage are not covered by the guarantee. This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer. Morphy Richards products are intended for household use only. See usage limitations within the location safety instructions. Disclaimer Morphy Richards has a policy of continuous improvement in product quality and design. The company, therefore reserves the right to change the specification of its models at any time. For electrical products sold within the European Community. At the end of the electrical products useful life, it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country IF YOU ARE HAVING A PROBLEM WITH ONE OF OUR PRODUCTS, CALL OUR HELPLINE: UK: 0344 871 0944 EIRE: 1800 409 119 SPARES: 0344 873 0710 The After Sales Division Morphy Richards Ltd Mexborough, South Yorkshire, England, S64 8AJ Helplines (office hours) UK 0344 871 0944 Spare Parts 0344 873 0710 Republic of Ireland 1800 409 119 www.morphyrichards.com