DIRECT WINES LIMITED New Aquitaine House, Exeter Way, Theale, Reading, Berkshire RG7 4PL United Kingdom Registered in England No. 1095091 Telephone +44 (0)118 903 0903 Fax +44 (0)118 903 1073 VAT No. GB 823825133 Company Excise No. GBWK823825133 Warehouse Excise No. GB00004318064 A Guide to Working with Direct Wines Appendix Two Contact Details This guide is held on the Direct Wines internet portal and will be updated as required. In order to be sure you have the most up to date version, including the most up-to-date Appendix, please refer to the latest examples on the portal at: http://www.supplier-portal.co.uk Logistics Team See Appendix One Finance Team Email lwaccounts@laithwaiteswine.com Telephone +44 (0)118 903 0903 Fax +44 (0) 118 903 1206 KATIE WILSON ANN BEASLEY Katie.Wilson@Directwines.com anne.beasley@directwines.com Purchase Ledger SAP Payments (Non Sterling) Processes all stock foreign currency invoices. Prepares the weekly payment runs. NB all invoices MUST be emailed to Katie. Failure to do so may result in payments being delayed. Purchase Ledger (Tokairo) Payments ( Sterling) Processes / scans all company / subsidiary invoices for weekly BACs payments; raises ad hoc cheques. 1
Customer Events Team Email EventsTeam@laithwaiteswine.com Fax +44 (0) 118 903 1226 We organise over 100 customer events during the year. These range from small winemaker-hosted dinners to our large Vintage Festival. WILLIAM WATERS william.waters@laithwaiteswine.com Head of Events IAN DUNN ian.dunn@laithwaiteswine.com Events Manager JOANNA CARRIER joanna.carrier@laithwaiteswine.com Events Manager HELEN MALCOLM helen.malcolm@laithwaiteswine.com Events Administrator ANNA LEACH anna.leach@laithwaiteswine.com Events Administrator Promotional Events Team Email John.kemp@laithwaiteswine.com Fax +44 (0) 118 903 1226 John organises special promotions outside the regular customer events, for example the Laithwaites wine bar at the Affordable Art Fair. JOHN KEMP john.kemp@laithwaiteswine.com Development Manager Promotional Events 2
International Teams Each of the teams has their own planner responsible for selecting wines from the Direct Wines portfolio, as well as liaising with the Direct Wines Buying Team to source wines specifically for their market. The planning and logistics teams from that country may contact a supplier directly. The USA Direct Wines Inc (USA) and Lionstone International Direct Wines Telephone +1 203 286 6131 Fax +1 203 286 6134 20 Marshall Street Suite 320 South Norwalk CT 06854 USA Lionstone International Telephone +1 847 735 0776 Fax +1 847 247 8441 & 735 0801 28188 N. Ballard Drive, Lake Forrest Illinois 60045 USA Direct Wines, Inc is the marketing company that services Laithwaites Wine, WSJwine from The Wall Street Journal, Virgin Wines and Zagat Wine programmes. Direct Wines in the US specialises in sourcing, marketing for licencees, customer communication and legal home delivery of high quality wines. Lionstone International is a federally and state licensed importer / wholesaler that purchases the wines offered in the above wine clubs. Lionstone International is responsible for all purchasing, logistics and product compliance for all of the wines. Lionstone International ships all of the wines to a central warehouse in Illinois. CHRIS LOPEZ CRAIG ALLAN Chris.lopez@lionstone.com Craig.allan@lionstone.com Compliance Officer Responsible for all US product compliance from importation into and distribution throughout the US. All labels supplied to Lionstone must be approved by Chris Lopez. She can assist with advice on the necessary label amendments to meet US requirements. Purchasing & Logistics Manager Lionstone will issue wine reservations and purchase orders, and manage logistics for all US orders. Lionstone s Purchasing & Logistics Manager Craig Allan is the point of contact for all logistics and shipping queries. 3
Asia Pacific Wine People Pty Ltd (Australia) and Laithwaites Wine Ltd. (Hong Kong) Telephone +61 2 8020 4250 Fax +61 2 8020 4289 Level 5 10-14 Waterloo Street Surry Hills Sydney NSW 2010 Australia ALLY MAWSON Ally.Mawson@winepeople.com.au English Wine Merchandising Wine planning, stock management and day to day liaison with wineries. Direct Wines Source Australia (DWSA) Telephone +61 8 8323 8623 Fax +61 8 8323 8694 90 Chalk Hill Rd McLaren Vale South Australia 5171 Level 1 DWSA is responsible for the buying, packing and logistics of all Australian & New Zealand wines sold throughout the Direct Wines businesses globally. It works closely with our existing suppliers in maintaining both the relationship and the quality of many of our most successful brands. Located in McLaren Vale, South Australia, it is a central point of contact for all Australian and New Zealand suppliers when trying to access any of the markets we have throughout the world. NATASHA GORDON natasha.gordon@directwines.com English Italian Marketing and Wine Buying Coordinator DWSA Tash is responsible for all communication and promotion in and out of Australia and New Zealand to all our international markets. She is based at Redheads and reports to Steve Grimley. 4
International Sales Telephone +33 (0) 557 401331 Fax +33 (0) 557 401706 CLARE TOOLEY AMYE BOUTELL Clare.tooley@directwines.com Amye.boutell@directwines.com Director of Le Chai au Quai and International Wholesale Clare directs our International Trade Sales and our operations in France. She is based at our winery Le Chai au Quai in Castillon. International Trade Sales Based at our winery Le Chai au Quai in Castillon, assisting Clare with all aspects of ordering and shipping for our International Trade customers. Europe & Emerging Markets Fax +44 (0) 118 903 0460 CATHERINE ELSE Catherine.Else@directwines.com English MARIA GUZMAN Maria.Guzman@directwines.com English Spanish Europe and Emerging Markets Operations Manager If Maria is unavailable Catherine will be able to assist with any queries regarding ex-cellar shipments into Germany and Switzerland. Europe and Emerging Markets Supply Planner Maria manages the stock flow into CH and DE. She may contact you with regard to moving stock ex cellars to CH and DE from existing reserves or to request an increase in reserve volume for a particular product. 5