Doing Business in China & Asia Specialists in Asian Market Insights for Aviation & Tourism Development TravConsult 2014 www.travconsult.com.au
www.travconsult.com.au TravConsult was established in 2002 by husband and wife team, Trevor Lee & Lilly Choi-Lee. TravConsult specializes in Asian Market Insights for Aviation & Tourism Development! TravConsult s consulting & workshops focus on educating Executives, Organizations & Teams within the Aviation and Tourism industries to: better understand better engage better look after & better sell to customers from
Doing Business in China & Asia The 2 Biggest mistakes??? 1. 2. TravConsult 2014 www.travconsult.com.au
TravConsult 2014 www.travconsult.com.au
Nature: warm Flavour: sweet Channels: spleen and stomach Business: Developing & delivering goods, products & services with the value, quality & convenience that will appeal to Chinese consumers Cherry Other: iron (the highest percentage of iron of all the fruits), protein, sugar, phosphorus, carotene & vitamin C Effects: The effects of cherries include invigorating the spleen and stomach, expelling wind &removing dampness, & inducing the eruption of measles. They are used for the treatment of anaemia, weakness after illness, poor function of the spleen & stomach, &rheumatoid arthritis. TravConsult 2014 www.travconsult.com.au
Connecting & Building Relationships PREFER: - Deal with people know & trust: PERSONAL - Feel obligated: do business with FRIENDS first - Strongly believe in building relationships first and then engaging in business Tradeshows in China/Asia: - Research buyers/reps if possible - Prepare & ask non-business Qs first - Prepare & ask business Qs last - Follow-up via WeChat if possible TravConsult 2014 - Keep in touch www.travconsult.com.au
Pics from http://www.china-mike.com/funny/fake-chinese-brands/
Hello = Nǐ hǎo TravConsult 2014 www.travconsult.com.au
WHY Indonesia? Population Now... 248 million Rising middle class Now... 150 million Young COUNTRY Now... Average age 28 2020 254 million 2050 288 million by 2020 171 million by 2050 288 million By 2020 43% of Indonesia s total population will be under 25 (117 million people!) TravConsult 2014 www.travconsult.com.au
Significance of religion - Not an Islamic state, however - Almost 87% Muslim - Most observe Islamic dietary laws, ie halal food rules - Others.. Christian, Hindu, Buddhism, Confucianism - Ramadan, the Islamic month of fasting Communication styles - Significant users of Facebook & Twitter - 25-35 y/olds primary users of net - 60% of total internet usage now thru mobiles - 87% of tweets come from mobile devices - More than 180million mobiles in Indonesia - 22% are smartphones TravConsult 2014 www.travconsult.com.au
Cultural keys & business Aim to be punctual (jam karet = rubber time) Business cards 2 hands Pronounce Indonesian names correctly (sacred) Personal relationships key to business relationships Extend invitations to social engagements & post-meeting functions (your investment) Don t talk business unless raised by Indonesian colleague Ask Qs - Travel, family, hobbies, sports etc Don t Use your left hand for eating, touching another person, motioning to someone Touch anyone (child/adult) on the head Show the soles of your feet Point using forefinger Motion with palm/fingers up TravConsult 2014 www.travconsult.com.au
Good morning= Selamat pagi TravConsult 2014 www.travconsult.com.au
JAPAN rises once again? Update Economy Prices Consumer confidence 2 Keys to Business Success in Japan Do as you say TravConsult 2014 The Apology www.travconsult.com.au
Good morning= O ha yo go zai masu TravConsult 2014 www.travconsult.com.au
Incredible Indians! Indians ask lots of questions. You need: - Details, Information and Time Indians also usually - Bargain, Ask for better price, Ask for better product & Change their minds So, be prepared. - Have answers ready - Know your B/E point TravConsult 2014 - Always start high! www.travconsult.com.au
https://www.youtube.com/watch?v=k2w8aggmn1a www.travconsult.com.au
Hello = Namaste TravConsult 2014 www.travconsult.com.au
Doing Business in China & Asia Summary Approach business in/with Asia as ongoing learning & research, NOT with $ in your eyes Speak less & listen well from the start Prepare a list of at least 10 Qs for all interactions Include the Q, What do you need/want? in your list Give face and status as much as possible Don t embarrass the Asian business person Focus on building relationships from the beginning Enjoy the journey! TravConsult 2014 www.travconsult.com.au
Doing Business in China & Asia For further information, please email Trevor Lee at trevor@travconsult.com.au, or call on 0403 362 028. Specialists in Asian Market Insights for Aviation & Tourism Development TravConsult 2014 www.travconsult.com.au