9 & 20 November 205 Grand Hotel 4 opatijska cvijeta, Opatija DESIGN OPERATIONS MARKETING TECHNOLOGY PRODUCTS ACTIVITY Post event report Best Stay Croatia Watch the video here! 205 Tourist board partners Branding partner Hotel partner EVENT PARTNERS ICT partner Travel agency partner Academic partner Entrepreneurial institution partner ORGANISER SPONSORS & EXHIBITORS Events & Research OFFICIAL DRINK OFFICIAL VEHICLE
Post event report from! The first international conference Best Stay Croatia was held in Opatija on 9 and 20 November 205. Throughout the two-day event, 237 people attended, from the hotel sector, private accommodation, marketing agencies, ICT experts, architects and interior designers. Participants in Opatija came from all parts of Croatia and the region, in order to participate at the conference which covered the key issues of quality and competitiveness in tourism. Main subjects emphasized the problem of seasonality, how to include the disadvantaged regions in the development of tourism, how to surpass the customer expectations, what it means to be a good host, aspects of design and architecture in providing an authentic experience and how to attract and retain guests. Topics that were of particular interest to the audience and specific for this event included case studies of award-winning hotels and apartments such as Valamar Riviera, Hotel Park Split, Hotel Vestibul Palace, Square Nine Hotel, Villa Barbara, Farm Stay Pirc, Studio Kairos, Maistra, Hotel Split, D-Resort Šibenik. In addition to the 0 panel discussions, many case studies and informal meetings, the conference adopted the innovative format, lightning talks, short two-minute presentations of innovative Croatian products. Attendees were also able to download the event app with all important and necessary information. It was wonderful, we met a variety of people, made new business deals, all in all, congratulations to the organisers. - speaker, Mario Furčić, Tim Bolje d.o.o., Croatia High quality and a new, different approach Very good. - attendee, Vesna Maćešić, Euro ASAP tours d.o.o. Zagreb, Croatia WHICH COMPANIES WERE AT BEST STAY CROATIA 205? 7 M d.o.o. A.S. Kompoziti d.o.o. ABC Dukić d.o.o. Absolute d.o.o. ADIZ d.o.o. Adria Scan d.o.o. Agritour, agriculture and tourism trade Agroturizam Dvori sv. Jurja Agroturizam Japodi Alsi More d.o.o. Ankora u.r.o. Apartment Jerine Apartments Iris Apartments Nina Apartments Rijeka CENTER APIS d.o.o. Appia Antica Resort Arching Studio d.o.o. Area d.o.o. Arenaturist Ribarska koliba d.o.o. Association of Employers in Croatian Hospitality Authentic Baška Billiani s.r.l. Boutique Pine Tree apartments Buneta d.o.o. Carmelon Digital Marketing Cilika d.o.o. Cisco Systems, Inc. City of Bakar tourist board City of Karlovac tourist board City of Krk tourist board City of Labin City of Opatija City of Rijeka Croatian chamber of economy Cyrus d.o.o. D-Resort Šibenik D.L.B. STUDIO d.o.o. Darsonik d.o.o. Design MM projekt j.d.o.o. Dexter Moren Associates Ltd. Dionaea - vrtovi d.o.o. Dominium Travel d.o.o. e.studio d.o.o. Ecolo d.o.o. - Croatia in a box Eko Energija Sistem d.o.o. Fabtika arhitekti d.o.o. Faculty of tourism and hospitality management Farm Stay Pirc FOR YOU Zavjese Forza Baška d.o.o. Four Points by Sheraton Ljubljana Mons Gatefactory j.d.o.o. Gesan d.o.o. GIP d.o.o Glagolji Grad Grand Hotel Bonavia H projekt d.o.o. HBOR Hostel Bordada Hotel Central Hotel Globo Hotel MARE & MONS Hotel Mozart Opatija Hotel Park Split Hotel Split Hotel Trakoscan Hotel Vestibul Palace Hotelijeri.com Hrvatska komora arhitekata Hrvatska zajednica udruga obiteljskog smještaja I.M.Urban j.d.o.o. Iconis Ltd ID - Interior design d.o.o. igost Informatika d.o.o. incontrol j.d.o.o. Info-G d.o.o. Inkea d.o.o. Institute for Tourism ISTRA TECH d.o.o. Ivanić projekt d.o.o. Jadran pismo d.o.o. Jadranka hoteli d.o.o. Katarina Line d.o.o. Bed and Breakfast Association Liburnia Riviera Hoteli d.d. LikeRi d.o.o. Lorente, Boris Mori s.p. M2 ideja Maistra d.d. Maling d.o.o Multilink d.o.o. Municipality of Baška tourist board Municipality of Malinska - Dubašnica Tourist Board Novi List Odvjetnički ured Dinko Kulaš Pandopad d.o.o. Phoenix capitis d.o.o. Pinecone d.o.o. PodUčkun.net Prosperus invest d.o.o. PSE poslovne komunikacije d.o.o. PZ Oleandar Ri.POS d.o.o. Rijeka tourist board Riviera dekor d.o.o. Roundabout, TJs d.o.o. S.T.A.R. Digital d.o.o. Savjetnik.net Scott Brownrigg d.o.o. Sigma Poslovodstvo d.o.o. Soda d.o.o. Zagreb SODAarhitekti Spotie, Typing Ltd. Square NINE - Hotel Beograd Stancija FOLO STR Global Ltd. Studio Kairos Studio Tri d.o.o. Sustav javnih bicikala d.o.o., Talija Company d.o.o. Taylor Global Advisors Ltd. Temaks d.o.o. The House Hotel Tim bolje d.o.o. Tourist board Opatija TripAdvisor LLC Turizam info Udruga Spektar Ured ovlaštenog arhitekta Nenad Kocijan Valamar Riviera d.d. Vienna International Croatia Villa Barbara Vmp design - Colledani Z.P. MediaSolutions d.o.o.
WHO ATTENDED BEST STAY CROATIA 205? Managers 3% Others 4% CONFERENCE PARTICIPANTS FROM ALL PARTS OF CROATIA Best Stay Croatia conference had an international character thanks to the participants from the region and other parts of Europe. Although most participants were from Croatia, conference attracted attendees from Slovenia, Italy, Serbia, United Kingdom, Montenegro, Bosnia and Herzegovina, Israel and Turkey. 59 8 9 Directors / CEO 47% Owners 29% Board members 7% 27 93 3 7 4 3 Most participants were hotel director and managers, joined by private accommodation owners and architects & interior designers. Other groups of participants are listed on the chart: Educational institutions Advisors Other Travel agencies Tourism services Construction companies Financial institutions Booking portals Hotels 6 Marketing IT Tourist offices 237 participants Private accommodation Ambitious and dynamic conference with an innovative approach, including a number of interesting topics, international speakers and real-time interaction with the audience. Media - speaker, Vlatka Stanić, Grand Hotel Bonavia, Croatia Products Architect and interior designers
HOW WAS IT AT BEST STAY CROATIA 205? A great opportunity to encounter various aspects of tourism, and the experiences of different activities that accompany the tourism phenomenon. - speaker, Marko Padovan, Tim Bolje d.o.o., Croatia International speakers have greatly contributed to the quality of the conference. Mitja Jus (Roundabout, Slovenia) and Rod Taylor (Taylor Global Advisors Limited, United Kingdom) spoke on the subject of guest satisfaction via staff training (picture below). Best Stay Croatia 205 conference had simultaneous translation from Croatian to English and vice versa. The conference exhibition area enabled networking for partners and sponsors with their potential clients. It was excellent and useful for making contacts for potential collaboration with the participants and speakers. - official vehicle, Krešimir Dvorski, Nextbike, Croatia In addition to simultaneous translation and event app, conference was filmed, and all can be viewed on our YouTube channel. Very good initiative which I hope will last a long time and inspire the Croatian tourist and hotel industry to advance. - speaker, Ivana Nesković, STR Global, United Kingdom For all photos and speaker presentations from, please visit our webpage:
See you next year! In my opinion it was good, interesting topics and speakers, for me personally, a good experience. - speaker, Antun Lojić, Four Points by Sheraton Ljubljana Mons, Slovenia Topics were very interesting and instructive, as well as all speakers and panellists. We look forward to participating next year. - attendee, Bruno Nizić, Hotel Vestibul Palace, Croatia Everything was great... Great organisation! - speaker, Mitja Jus, Roundabout, Slovenia Thank you for the invitation, congratulations on an exceptional organisation. Compliments to the organisers on remarkable expertise and professionalism. - speaker, Lovro Bauer, Fabrika Arhitekti, Croatia Organisation was on a high level, I was pleasantly surprised by a very wide range of topics. So far this is the best organised tourism conference in Croatia. - attendee, Katarina Pernar, integralni Hotel Mare&Mons, Croatia Very useful, especially panels for private accommodation owners, interesting topics, audience even decided to continue regardless of the announced break. - attendee, Anđelka Mađar, TZ grada Karlovca, Croatia On behalf of the team PandoPad, we would like to thank you for the lovely hospitality in Opatija, and wish you continue organising successful conferences like Best Stay Croatia. - exhibitor, Goran Radić, PandoPad, Croatia Excellent, dynamic and well-crafted conferences on various aspects of tourism. - speaker, Jagoda Vukušić, Agroturizam Japodi, Croatia Young team and a great event :) - speaker, Marjan Žitnik, Spotie, Croatia 4% More than 85% of participants rated the quality of the conference topics as very good and excellent! * More than 55% of participants rated the organisation of the conference with the maxsimum grade 5! * 36% I am definitely participating next year I am not sure I will not participate next year 60% More than 60% of the participants will take part next year. * *Results of the feedback form from participants Register your interest as soon as possible and secure your place at Best Stay 206. Stay in touch: info@beststay.com.hr or +385 5 580 730 THANKS! We would like to extend a thank you to all of our sponsors, exhibitors, attendees, speakers and partners for a truly successful event.