Coffee or Margarita: Impact of ambiances on beverage choices in a bar

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1 Coffee or Margarita: Impact of ambiances on beverage choices in a bar C. Dacremont 1, A. Sutan 2, F. Galia 2, J-F. Desmarchelier 3, D. Valentin 1 1 AgroSup Dijon Centre des Sciences du goût, Dijon, Fance 2 LESSAC, Groupe ESC Dijon Bourgogne, France 3 EREBUS, Dijon, Fance

2 Foood consumption behavior Rozin & Tuorila 1993, Food Quality & Preference, Simultaneous and temporal contextual influences on food acceptance. Context Food Intrinsic properties texture, flavor, color... Extrinsic properties Brand, price, claims... Consumer Biological sensitivity, homeostasis... Socio-economic Cultural

3 Effect of context on liking Meiselman et al. 2000, Appetite, Demonstrations of the influence of the eating environment on food acceptance Student cafeteria Restaurant Dislike extremely X X Like extremely

4 Consumer tests Product development Products comparison control of experimental conditions Prediction of consumers behavior ecological validity

5 Consumer tests CLT / Lab Test Experimental Conditions Ecological Validity Home Use Test? Boutrolle et al. 2007, Food Quality and Preference, Central location test vs. home use test: Contrasting results depending on product type

6 Consumer tests CLT / Lab Test Experimental Conditions Ecological Validity Home Use Test Story telling Köster 2003, Food Quality & Preference. The psychology of food choice: Some oftenencountered fallacies.

7 Consumer tests CLT / Lab Test Experimental Conditions Ecological Validity Home Use Test Immersive approach

8 Objective Could a consumption situation be evoked with a few contextual elements? Beverage consumption in bars Liking & Wanting Berridge 1996, Neuroscience and Biobehavioral Reviews. Food reward: brain substrates of wanting and liking.

9 Bar evocation

10 Bar evocation: Ambiances Traditionnal ambiance Modern ambiance

11 Bar evocation: Video-clips cold warm

12 Context: eating episode Bisogni et al. 2007, Appetite, Dimensions of everyday eating and drinking episodes Location Activities FOOD Recurrence Social setting Mental processes

13 Context: «BAR» episode Leisure Spectacle place Ambiances FOOD Emotions Special event With friends + others

14 Experimental procedure Participants 92 traditional bar 82 modern bar Vidéo-clips 1 min 30 - Blue - Desertic landscape - Black & White - Icebergs - Red

15 Questionnaire 1/2 What do you would like to drink? (check one) Hot drinks Coffee Deca Tea Chocolate Soft drinks Still water Perrier Coke Diet coke 7 up Ice tea Schweppes Orangina Fruit juices Orange Grapefruit Pineapple Grape Apple Beers Heineken Desperados Leffe lager Leffe Dark Hogaarden W Freik Chimay rouge Guiness Cocktails Bloody mary Electric blue Margarita Pina Colada Spirits Whisky Vodka Gin Cognac

16 Questionnaire 2/2 Liking Disagreeable Agreeable Warmth Arousal Cold Calm/Relax Warm excited/stressed Harmony Not harmonious Very harmonious Scores from 1 to 10

17 Warmth 3-ways ANOVA: bar (2) + video-clip (5) + participant(bar) + bar*video-clip NS *** *** NS a a b c d Blue Desert B&W Iceberg Red Traditional bar Modern bar Related to the video-clips but not to the bar Warmth differences according to video-clips confirmed

18 Emotions: Liking & Arousal Related to the video-clips not to the bar Video-clips elicited different emotions (mental processes)

19 Harmony 3-ways ANOVA: bar (2) + video-clip (5) + participant(bar) + bar*video-clip NS *** * ** % * ** Blue Desert B&W Iceberg Red Traditional bar Modern bar Figurative video-clips: no impact of bar Abtract video-clips: bar impacts the harmony

20 Drink choices F2-28% Desert Iceberg Red Blue N&B F1-42%

21 Conclusion Figurative video-clips evoked contrasted ambiance warmth Abstract video-clips also evoke different ambiances Ambiance induce specific beverage choices based on evoked temperatures, semantic & cognitive associations Potential of immersive approaches for consumers' studies Declarative approach to be confirmed by behavorial studies

22 THANK YOU

SPISE *Corresponding author: Tel: +33 (0)

SPISE *Corresponding author: Tel: +33 (0) SPISE29 44 COFFEE OR MARGARITA: IMPACT OF AMBIENCES ON BEVERAGE CHOICES IN A BAR. C. Dacremont a *, A. Sutan b, F. Galia b, J-F. Desmarchelier c, and D. Valentin a a AgroSup Dijon CSG UMR517 CNRS-Université

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