DAYBREAK CAFÉ. Breakfast Implementation Guide

Transcription

1 DAYBREAK CAFÉ Breakfast Implementation Guide

2 FRESH. ENTICING. NUTRITIOUS.

3 TABLE OF CONTENTS I. INTRODUCTION... 1 II. FOOD HANDLING REQUIREMENTS... 1 III. DAYBREAK CAFÉ BREAKFAST STANDARDS IV. PRESENTATION & SIGNAGE V. DISPLAY EQUIPMENT & MERCHANDISE... 5 VI. FOOD & BEVERAGE VII. APPENDICES APPENDIX 1A - Bamboo Merchandise APPENDIX 1B - One by One Merchandise APPENDIX 2 - Storage...30 APPENDIX 3 - Daily Maintenance and Presentation APPENDIX 4 - Credit Application Notice of Confidentiality This guide and the information contained herein are confidential. All reasonable efforts must be made to maintain said confidentiality. This guide is the sole property of Days Inns - Canada and must be kept in a secure place on the Days Inn premises. Last revised March 2015.

4 PRESIDENT'S MESSAGE I am delighted to introduce you to our enhanced Daybreak Café breakfast program. A guest-friendly breakfast program should be conveniently laid out, look inviting and provide a healthy selection of trusted brand name products that are fresh, enticing and nutritious. Sounds simple enough! After a great deal of product and market research, Days Inns Worldwide introduced their enhanced Daybreak breakfast program in September Leveraging the strengths from our friends in the United States and working closely with your Franchise Advisory Committee, we ve strategically identified key areas of our existing breakfast program that will benefit from these enhancements. We want you to be confident that when one of your frequent guests is staying at a sister Days Inn in Canada, they will have access to the same quality breakfast offering. With the standardized Daybreak Café breakfast program, frequent guests will know what to expect from the presentation to the brand name products they trust and respect. The overall success of this program continues to depend on you! This implementation guide includes complete details from F&B requirements to display merchandise options. I look forward to visiting your Daybreak Café and enjoying a breakfast that s fresh, enticing and nutritious! Sincerely, Irwin M. Prince President & COO Days Inns - Canada

5 I. INTRODUCTION FRESH. ENTICING. NUTRITIOUS. As a brand, our primary objective is to strengthen customer loyalty by exceeding guest expectations and improving the overall experience each and every guest has at our properties. We all know that first and last impressions can be equally impacting and significant. Although a guest may have a superb in-room experience, if the last impression is of a poorly laid out breakfast offering, this may replace any remembrance of an otherwise pleasant stay. Regardless if a guest is staying at a Days Inn in Vancouver, Ottawa or Stephenville our goal as a brand is to create an eye-catching breakfast presentation along with a consistent breakfast offering inclusive of a dependable brand name cup of coffee, yogurt and a delicious egg protein at the Daybreak Café. This guide provides detailed requirements for the Daybreak Café breakfast and its distinct elements including proper set-up and continued preservation as well as the food, beverage and service requirements. II. FOOD HANDLING REQUIREMENTS Every franchisee is required to ensure that its offering of the Daybreak Café breakfast fully complies with all federal, provincial and municipal Health Department regulations and codes including without limitation those relating to food handling and storage, public health and safety. If a regulation or code conflicts with the standards in this guide, the hotel must revise the Daybreak Café breakfast offering to meet current Health Department requirements. If the Health Department or other regulations require a specific license for any or all of the required Daybreak Café breakfast items, then the franchisee is responsible for its license for full compliance. 1

6 III. DAYBREAK CAFÉ BREAKFAST STANDARDS A. HOURS This standard applies to every Days Inn without an on-site restaurant offering breakfast. An on-site restaurant is defined as one where the guest does not need to leave the building in order to enter the restaurant. The Daybreak Café breakfast must be available for a minimum of three hours between the hours of 6:00am to 10:00am, seven days a week. A sufficient amount of breakfast items must be available to meet guest occupancy demands for the entire three hours. Hours of operation must be posted and visible in the breakfast area a customized sign magnet can be purchased as part of the Daybreak Café sign program (see Section IV). Guests must be notified of breakfast hours upon check-in. All breakfast signage must be produced by an approved vendor. Handwritten posters or signs are NOT ACCEPTABLE AND MUST NOT BE USED. B. PRESENTATION Presentation of all breakfast items and display counters must be arranged in a professional manner. All food items and beverages MUST BE FRESH - no exceptions. In the event standalone tables are used to supplement built-in displays, fitted spandex table coverings must be used effective June 1, All properties must utilize the merchandise displays, equipment and supplies specified in this guide (see Appendix 1A and 1B). The following items are PROHIBITED in the Daybreak Café breakfast area: the use of paper or cardboard disposable boxes/containers for presentation purposes, the use of plastic wrap or plastic bags for presentation purposes and the use of bed sheets as table cloths. 2

7 III. DAYBREAK CAFÉ BREAKFAST STANDARDS C. SEATING Seating must meet occupancy demands at maximum periods. A minimum seating capacity equal to 20 percent of the total number of guest rooms is required. For example, if a property has 100 rooms, there should be seating for a minimum of 20 people. Café, Bistro or Commercial quality armless chairs with exposed wood frame are required. Chairs may have an upholstered seat (high quality vinyl acceptable as form of upholstery). An upholstery protector such as Scotchgard is highly recommended to repel liquids and block stains. Banquet or "stacking" chairs, plastic furniture or guestroom chairs are NOT ACCEPTABLE. Café, Bistro or Commercial quality tables with a pressure laminate top and self-edging are required. Tables should measure 36 x 36 or 24 x 30. Banquet tables are NOT ACCEPTABLE. The Daybreak Café breakfast area must be kept clean and organized. It is highly recommended that you designate a separate room for the breakfast. To enhance ambiance, include live plants and flowers (artificial items are NOT ACCEPTABLE). All artwork must coordinate with the overall design of the space and be suitably framed. A uniformed staff member with name badge must maintain the Daybreak Café breakfast display in order to restock food and beverage items as needed and to ensure that the area is kept orderly and clean during breakfast hours. If the assigned staff member is also responsible for managing the front desk during the breakfast hours, the property must ensure that the front desk is not left unattended at any time. See Section IV for presentation details. 3

8 IV. PRESENTATION AND SIGNAGE The backdrop signage has been designed to convey a consistent high quality representation for the Daybreak Café while creating visual effect that is unique to the brand. Various configurations of the Daybreak Café merchandise are available to accommodate your existing space (see Appendix 1A and 1B). You must purchase and display the mandatory Daybreak Café backdrop signage. X X BREAKFAST HOURS 6:30 AM TO 10 AM All old signage must be removed no later than June 1, NO EXCEPTIONS will be made. If you have insufficient countertop space, we suggest purchasing substitute units from MityLite. Reveal multi-function tables create an upscale look and match any design requirement through a variety of sizes, surfaces, and frame finishes. More information can be found on their website - Fitted spandex table coverings can be purchased through Textilehouse Canada. For more details contact ops@daysinn.ca 4

9 V. DISPLAY EQUIPMENT & MERCHANDISE Along with the Daybreak Café signage, Days Inns - Canada has created a merchandise program to best showcase your breakfast items. The merchandise must be used by all properties to create a consistent look across the brand. Based on the dimensions of your existing breakfast area, counter space and the design scheme of your breakfast room, you may opt to go with either the "Bamboo" merchandise program or the "One by One" merchandise program (see Appendix 1A and 1B). Examples of Daybreak Café Layout 5

10 VI. FOOD & BEVERAGE Effective June 1, 2015, required food items for the Daybreak Café breakfast are as follows: Minimum of one egg type: hard-boiled, fried, scrambled, patty*, omelet, etc. Pre-packaged egg products and pre-cooked omelets that can be microwaved by guests or kept at safe serving temperatures. Egg items must comply with all federal, provincial and municipal Health Department regulations and codes. Danone Yogurt Minimum of two Kellogg s cereals must be offered. Cereal may be served from bulk dispensers or bulk cereal jugs (previous standard was three cereals) Monday Thursday Raisin Bran and one other option including Special K or Rice Krispies Gluten Free Friday Sunday Froot Loops with one other option including Raisin Bran, Special K or Rice Krispies Gluten Free Quaker Instant Oatmeal Minimum of two handheld fruit selections: oranges, apples or bananas Minimum of two non-sweet baked good: toaster bread, bagels or English muffins Minimum of one sweet baked good: muffins, danish or croissant (previous standard was two baked goods) * If serving an egg patty we recommend offering sliced English muffins or bagels as a non-sweet baked item to allow guests to make an egg sandwich 6

11 VI. FOOD & BEVERAGE Effective June 1, 2015, additional required items for the Daybreak Café breakfast are as follows: Freshly brewed Club Coffee regular and decaf coffee Hot water and Red Rose tea bags - regular and decaf Minute Maid Orange Juice and Apple Juice served from a juice machine, pitcher or individual containers Minimum of two milks: whole, two percent, skim or almond milk Two creamers: one non-dairy creamer and one dairy Half & Half creamers or shelf-stable creamers Sugar and sugar substitute (Sugar Twin) Condiments including Becel, butter, Kraft cream cheese, Kraft peanut butter and Kraft jam or jelly Recommended Upgrades: Chocolate Milk Additional cereals ands sweet items Kellogg s Breakfast bars Grapefruit Ketchup Salt, pepper Waffles, pancakes, breakfast meat such as bacon, sausage link or sausage patty can be offered as additional hot items 7

12 VI. FOOD & BEVERAGE Supplies: Disposable paper cups with lids (Styrofoam not permitted) Disposable paper plates and bowls (Styrofoam not permitted) Napkins Stirrers Tongs Eating utensils: spoons, forks and knives Recommendation: Days Inns - Canada strongly encourages utilizing post-consumer, biodegradable recycled material products wherever possible. 8

13 VI. FOOD & BEVERAGE Equipment: All Daybreak Café signage must be produced by an approved vendor Breakfast display equipment and merchandise that meets or exceeds the items in this guide including: Minute Maid juice dispenser or approved tabletop chiller Thermoses and coffee brewer (possible coffee dispenser) Kellogg s bulk dispenser or bulk cereal jugs Toaster Napkin holder Danone Yogurt tray Quaker Instant Oatmeal merchandise rack If using a counter top fridge, must be glass front If offering hot items, must use stainless steel chafing dish with roll top lid Q: Can I serve additional food items? A: Yes, as long as all mandatory food items listed in the Standards of Operations are included (See Section VI). Q: Can I purchase breakfast items from a retail outlet like Costco or a supermarket? A: Our preferred supplier for all breakfast items is Gordon Food Service (GFS). Q: Can I use my existing platters and display equipment? A: In order to keep the presentation consistent, you must order the specified Daybreak Café merchandise. You may select the "Bamboo" merchandise program or the "One by One" merchandise program. If you have permanent merchandise that is built into your counter, please submit photos to ops@daysinn.ca for brand consideration/approval. 9

14 APPENDIX 1A BAMBOO MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended One by One Self-Serve Bakery Display Case Silver 16.5"W x 14"D x "H SO $ Eco Modern Merchandiser - Bread & Pastry, Bagel Bin with 3 Drawer Bread Bin Bread & Pastry 14.25"L x 21.5"W x 18"H Kit #98326 $ Bagel Bin - 3 Drawer Bread Bin 19"L x 13"D x 5"H (Bagel Bin) & 19"W x 13"D x 6"H (Drawer) One by One Acrylic Bread Case Silver 9.5"W x "D x "H SO $ Koolkore Pitcher 2.0L 9.5"L x 6.875"W x 10.25"H $ For hotel without juice dispensor Kinox 2 Liter Ice Core Replacement 3.625"L x 3.625"W x 9.1"H $ Kinox Beverage Rack for Ice Cores 10.25"L x 7.5"W x 13.25"H $

15 APPENDIX 1A BAMBOO MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended Stainless Steel Creamer 1 L 6"L x 5.5"W x 11.5"H $ Bamboo Revolving Coffee Cup and Lid Dispenser 8"L x 8"W x 18.25"H $ One by One 3 Tier Bowl Display Silver 14.5"W x "D x "H $ Round Melamine Serving Bowls Black 10.5"Dia x 4.5"H $ Countertop Chiller Bamboo Display with Liner 7"L x 6"W x 6"H $ Compartment Bamboo Condiment Holder 12"L x 12"W x 6"H $

16 APPENDIX 1A BAMBOO MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended Bamboo Risers Square 12"L x 12"W x 6"H (other sizes available) $88.00 Based on individual requirements Bamboo Risers Rectangular 7"H x 7"W x 20"L (other sizes available) $99.00 Based on individual requirements 9" Plastic Tongs $ Stainless Steel Long-Handled Serving Solid Spoon 11.5"L $ Stainless Steel Long-Handled Serving Tong $ "L Iron Essentials Wire Holder for 8" Plates Black Metal 8.5"Dia x 6.5"H $ Iron Essentials Wire Holder for 6" Bowls Black Metal 8.5"Dia x 6.5"H $

17 APPENDIX 1A BAMBOO MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended Bamboo Horizontal 3-Cylinder Silverware Holder 16"L x 11"W x 5"H $ Solid Silverware Cylinder 4.5"Dia x 5.5" H (Solid Silver) (Solid Black) $7.99 $ Single Ring Silver Cylinder Display 6"Dia x 6"H Solid $ Round Bain Marie in Black Melamine 5"Dia x 5"H (Tong holder) $ Commercial 4 Slice Toaster 12.5"L x 10.8"W x 7.4"H $ Tray With Dome 10"Dia Chill Set Clear Tray 10"Dia x 10"H $

18 APPENDIX 1A BAMBOO MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended Egg Holder Set Clear Ice Chiller Tray w/ Lid with Handle "L x 6.75"W x 4.5"H 83263, $ Stainless Steel Chafing Dish Rectangle 25.5"L x 19.5"W x 17.5"H $ Stainless Steel Chafing Dish Round 6 Qt 18.7"L x 20.5"W x 18.5"H $ Chafer Fuel Holder w/ Cover to Extinguish Flame $ Chafer Fuel with Three Heat Options (case of 24) 3.375"Dia x 2.625"H $ Countertop Cooler 3 Shelves 17"L x 19"W x 27"H EMM-4SD $ Napkin Dispenser Black Pearl 8"L x 6.75"W x 6.75"H $

19 APPENDIX 1A BAMBOO MERCHANDISE Merchandise Description Price Quantity Recommended Minute Maid Juice Dispenser DIMENSIONS Width: 10.1 in (257 mm) Depth: 25.5 in (648 mm) Height: 33 in (838 mm) SPACE REQUIRED Width: 18.1 in Depth: 29.5 in Height: 39 in Speak directly to Robb Frias 1 Acrylic Tea Rack 7"W x 7.5"D x 7.5"H FREE 1 Kellogg s 2-Tier Cereal Dispenser 14.5"W x 8.5"D x 22.5"H FREE 1 Kellogg s Cereal Jugs FREE 1 set (3 jugs) 15

20 APPENDIX 1A BAMBOO MERCHANDISE Merchandise Description Price Quantity Recommended Becel Tub 5" Dia x 5"H FREE 1 Yogurt Display 12"L x 12"W FREE 1 Jam Rack 7"W x 5"D x 7.5"H FREE 1 Quaker Oatmeal Rack 6"W x 10"D x 21"H FREE 1 Waffle Batter Dispenser 9.5"W x 15"D x 24.13"H FREE 1 Waffle Iron 12"W x 25"D x 10.5"H 23.5"H Open FREE 2 16

21 APPENDIX 1A ORDER FORM BAMBOO MERCHANDISE STOCK NO DESCRIPTION PRODUCT DISPLAYED UNIT PRICE QUANTITY ORDERED TOTAL PRICE SO Self-Serve Bakery Display Case (Silver) Sweet Baked Goods $ Kit # Display Stand with Top Bin & 3-Drawer Bread Bin Sweet Baked Goods Non-Sweet Baked Goods $ SO Bread Case (Silver) Bread $ Beverage Pitcher 2.0L (Stainless Steel Lid & Base) Water Minute Maid Juices (if no dispenser) $ Ice Core Replacement Keep beverages colder for longer $ Beverage Rack for Ice Cores Stainless Steel Creamer 1.0L SO Revolving Coffee Cup & Lid Dispenser 3-Tier Bowl Display (Silver) Round Melamine Bowls (Black) Creamer Station with Insulated Liner 9-Compartment Condiment Organizer Keep ice core replacements organized in freezer Milk Dairy Creamers $20.47 $53.51 Coffee Cups & Lids $99.00 Hand Held Fruit $79.00 Hand Held Fruit $25.83 Creamers $ Compartments for Sugars, Sweeteners 3 Compartments for Stir Sticks $ Square Riser Food Presentation $ Rectangular Riser Food Presentation $ Plastic Tongs Sweet Baked Goods Non-Sweet Bakes Goods Hard-Boiled Eggs $ Stainless Steel Long-Handled Serving Solid Spoon Stainless Steel Long-Handled Serving Tong Wire Holder for Plates (Black) Wire Holder for Bowls (Black) Horizontal 3-Cylinder Silverware Holder Solid Silverware Cylinder (Silver) Solid Silverware Cylinder (Black) Items in Chafing Dish $14.87 Items in Chafing Dish $14.87 Plates $41.67 Bowls $31.43 Utensils (spoons, forks, knives) $29.19 Utensils $7.99 Utensils $

22 APPENDIX 1A ORDER FORM BAMBOO MERCHANDISE STOCK NO DESCRIPTION PRODUCT DISPLAYED UNIT PRICE QUANTITY ORDERED TOTAL PRICE Solid Single Ring Cylinder Display with Black Metal Frame (Silver Cylinder Included) Utensils Straws, Stir Sticks $ Round Melamine Bain Marie (Black) Commercial 4-Slice Toaster (Stainless Steel) Tong Holder $12.31 Non-Sweet Baked Goods $ Chill Set with Clear Tray and Dome Hard-Boiled Eggs $ Egg Holder Set Tray with Lid for inside countertop fridge for Hard-Boiled Eggs $ Rectangular Chafing Dish Qt (Stainless Steel) Eggs (scrambled, fried, patty, omelet) Breakfast Meat $ Round Chafing Dish - 6 Qt (Stainless Steel) Eggs (scrambled, fried, patty, omelet) Breakfast Meat $ Chafer Fuel Holder Chafing Fuel Extinguisher $ Chafer Fuel (24 per case) Chafing Dish $ Countertop Fridge with 3 Shelves Milk, Yogurt, Hard-Boiled Eggs $ Napkin Dispenser Napkins $40.15 PRICES ARE IN CANADIAN DOLLARS. PRICING DOES NOT INCLUDE TAXES OR SHIPPING PLEASE PRINT DIRECTLY ON THIS FORM. Site # Hotel Name: Contact Name: Hotel Phone: Hotel Fax: Street Address: City: Postal Code: Credit Card Type: Credit Card Number: Exp Date: Name As It Appears On Credit Card: Signature Of Card Holder: Date: OR FAX COMPLETED ORDER FORM TO: ops@daysinn.ca or

23 APPENDIX 1A ORDER FORM FREE MERCHANDISE VENDOR PRODUCT QUANTITY AVAILABLE QUANTITY ORDERED RED ROSE Acrylic Tea Rack 1 KELLOGG S 2-Tier Cereal Dispenser* 1 KELLOGG S Cereal Jugs* 3 BECEL Tub 1 DANONE Counter Cooler Display 1 KRAFT Jam Rack 1 QUAKER Oatmeal Rack 1 CARBON S Waffle Batter Dispenser 1 CARBON S Waffle Iron 1 *Please indicate which cereal brands will be available to your guests: Raisin Bran Special K Froot Loops Gluten Free Rice Krispies Other (please specify) Site # Hotel Name: Contact Name: OR FAX COMPLETED ORDER FORM TO: ops@daysinn.ca or

24 APPENDIX 1B ONE BY ONE MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended One by One Self-Serve Bakery Display Case Black 16.5"W x 14"D x 21.75"H SO $ Frame,Arched, 2-Tier, Black 26"L x 12.5"W x 28.5"H Lid, Roll Top, Clear 20"L x 12"W x 8"H Tray, Black Shallow 12"L x 20"W x 10.25"H $ (83257) 2 (28208) 2 (57204) One by One Acrylic Bread Case Black 9.5"W x "D x "H SO $ Koolkore Pitcher 2.0L 9.5"L x 6.875"W x 10.25"H $ For hotel without juice dispensor Kinox 2 Liter Ice Core Replacement 3.625"L x 3.625"W x 9.1"H $ Kinox Beverage Rack for Ice Cores 10.25"L x 7.5"W x 13.25"H $

25 APPENDIX 1B ONE BY ONE MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended Stanley EroServ Stainless Steel Creamer 1 L 6"L x 5.5"W x 11.5"H $ Black Revolving Coffee Cup and Lid Dispenser 10"L x 10"W x 15.75"H $ One by One 3 Tier Bowl Display Black 14.5"W x "D x "H SO $ Round Melamine Serving Bowls Black 10.5"Dia x 4.5"H $ Black Melamine Countertop Chiller with Liner 6"L x 7"W x 6.5"H $ Compartment One by One Black Condiment Holder 13"L x 14"W x 6.5"H $

26 APPENDIX 1B ONE BY ONE MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended Midnight Medium Riser Cube 12"L x 12"W x 6"H (other sizes available) $99.20 Based on individual requirements Midnight Medium Riser Rectangle 20"L X 7"W X 7"H (other sizes available) $ Based on individual requirements 9" Plastic Tongs $ Stainless Steel Long-Handled Serving Solid Spoon 11.5"L $ Stainless Steel Long-Handled Serving Tong $ "L Iron Essentials Wire Holder for 8" Plates Black Metal 8.5"Dia x 6.5"H $ Iron Essentials Wire Holder for 6" Bowls Black Metal 6.5"Dia x 8"H $ Flatware/Utensil Caddy 3-Compartment Black 9"L x 9"W x 18"H $

27 APPENDIX 1B ONE BY ONE MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended Solid Silverware Cylinder 4.5"Dia x 5.5"H (Solid Silver) (Solid Black) $7.99 $ or 6 Single Ring Silver Cylinder Display 6"Dia x 6"H Solid $ One by One Black 3-Tier Flatware and Condiment Holder 7.5"L x 6.5"W x 17.75"H $ Round Bain Marie in Black Melamine 5"Dia x 5"H (Tong holder) $ Commercial 4 Slice Toaster 12.5"L x 10.8"W x 7.4"H $ Tray With Dome 10"Dia Chill Set Clear Tray 10"Dia x 10"H $

28 APPENDIX 1B ONE BY ONE MERCHANDISE Merchandise Description Stock #/ Vendor Part # Price Quantity Recommended Egg Holder Set Clear Ice Chiller Tray w/ Lid with Handle "L x 6.75"W x 4.5"H 83263, $ Stainless Steel Chafing Dish Rectangle 25.5"L x 19.5"W x 17.5"H $ Stainless Steel Chafing Dish Round 18.7"L x 20.5"W x 18.5"H $ Chafer Fuel Holder w/ Cover to Extinguish Flame $ Chafer Fuel with Three Heat Options (case of 24) 3.375"Dia x 2.625"H $ Countertop Cooler 3 Shelves 17"L x 19"W x 27"H EMM-4SD $ Napkin Dispenser Black Pearl 8"L x 6.75"W x 6.75"H $

29 APPENDIX 1B ONE BY ONE MERCHANDISE Merchandise Description Price Quantity Recommended Minute Maid Juice Dispenser DIMENSIONS Width: 10.1 in (257 mm) Depth: 25.5 in (648 mm) Height: 33 in (838 mm) SPACE REQUIRED Width: 18.1 in Depth: 29.5 in Height: 39 in Speak directly to Robb Frias 1 Acrylic Tea Rack 7"W x 7.5"D x 7.5"H FREE 1 Kellogg s 2-Tier Cereal Dispenser 14.5"W x 8.5"D x 22.5"H FREE 2 Kellogg s Cereal Jug FREE 1 set (3 jugs) 25

30 APPENDIX 1B ONE BY ONE MERCHANDISE Merchandise Description Price Quantity Recommended Becel Tub 5" Dia x 5"H FREE 1 Yogurt Display 12"L x 12"W FREE 1 Jam Rack 7"W x 5"D x 7.5"H FREE 1 Quaker Oatmeal Rack 6"W x 10"D x 21"H FREE 1 Waffle Batter Dispenser 9.5"W x 15"D x 24.13"H FREE 1 Waffle Iron 12"W x 25"D x 10.5"H 23.5"H Open FREE 2 26

31 APPENDIX 1B ORDER FORM ONE BY ONE MERCHANDISE STOCK NO DESCRIPTION PRODUCT DISPLAYED UNIT PRICE QUANTITY ORDERED TOTAL PRICE SO Self-Serve Bakery Display Case (Black) Sweet Baked Goods $ , 28208, Tier Stand with Roll Top Lids and Black Shallow Trays Sweet Baked Goods Non-Sweet Baked Goods $ SO Bread Case (Black) Bread $ Beverage Pitcher 2.0L (Stainless Steel Lid & Base) Water Minute Maid Juices (if no dispenser) $ Ice Core Replacement Keep beverages colder for longer $ Beverage Rack for Ice Cores Stainless Steel Creamer 1.0L SO Revolving Coffee Cup & Lid Dispenser 3-Tier Bowl Display (Black) Round Melamine Bowls (Black) Keep ice core replacements organized in freezer Milk Dairy Creamers $20.47 $53.51 Coffee Cups & Lids $ Hand Held Fruit $79.00 Hand Held Fruit $ Creamer Station with Insulated Liner Creamers $ Compartment Condiment Holder 6 Compartments for Sugars, Sweeteners 3 Compartments for Stir Sticks $ Medium Cube Riser Food Presentation $ Medium Rectangular Riser Food Presentation $ Plastic Tongs Stainless Steel Long-Handled Serving Solid Spoon Stainless Steel Long-Handled Serving Tong Wire Holder for Plates (Black) Wire Holder for Bowls (Black) 3-Cylinder Silverware Holder (Black) Solid Silverware Cylinder (Silver) Solid Silverware Cylinder (Black) Sweet Baked Goods Non-Sweet Bakes Goods Hard-Boiled Eggs $3.83 Items in Chafing Dish $14.87 Items in Chafing Dish $14.87 Plates $41.67 Bowls $31.43 Utensils (spoons, forks, knives) $96.80 Utensils $7.99 Utensils $

32 APPENDIX 1B ORDER FORM ONE BY ONE MERCHANDISE STOCK NO DESCRIPTION PRODUCT DISPLAYED UNIT PRICE QUANTITY ORDERED TOTAL PRICE Solid Single Ring Cylinder Display with Black Metal Frame (Silver Cylinder Included) Utensils Straws, Stir Sticks $ Vertical 3-Tier Silverware and Condiment Organizer Utensils (spoons, forks, knives) Sugars, Sweeteners, Stir Sticks $ Round Melamine Bain Marie (Black) Tong Holder $ Commercial 4-Slice Toaster (Stainless Steel) Non-Sweet Baked Goods $ Chill Set with Clear Tray and Dome Hard-Boiled Eggs $ Egg Holder Set Tray with Lid for inside countertop fridge for Hard-Boiled Eggs $ Rectangular Chafing Dish Qt (Stainless Steel) Round Chafing Dish - 6 Qt (Stainless Steel) Eggs (scrambled, fried, patty, omelet) Breakfast Meat Eggs (scrambled, fried, patty, omelet) Breakfast Meat $ $ Chafer Fuel Holder Chafing Fuel Extinguisher $ Chafer Fuel (24 per case) Chafing Dish $ Countertop Fridge with 3 Shelves Milk, Yogurt, Hard-Boiled Eggs $ Napkin Dispenser Napkins $40.15 PRICES ARE IN CANADIAN DOLLARS. PRICING DOES NOT INCLUDE TAXES OR SHIPPING PLEASE PRINT DIRECTLY ON THIS FORM. Site # Hotel Name: Contact Name: Hotel Phone: Hotel Fax: Street Address: City: Postal Code: Credit Card Type: Credit Card Number: Exp Date: Name As It Appears On Credit Card: Signature Of Card Holder: Date: OR FAX COMPLETED ORDER FORM TO: ops@daysinn.ca or

33 APPENDIX 1B ORDER FORM FREE MERCHANDISE VENDOR PRODUCT QUANTITY AVAILABLE QUANTITY ORDERED RED ROSE Acrylic Tea Rack 1 KELLOGG S 2-Tier Cereal Dispenser* 1 KELLOGG S Cereal Jugs* 3 BECEL Tub 1 DANONE Counter Cooler Display 1 KRAFT Jam Rack 1 QUAKER Oatmeal Rack 1 CARBON S Waffle Batter Dispenser 1 CARBON S Waffle Iron 1 *Please indicate which cereal brands will be available to your guests: Raisin Bran Special K Froot Loops Gluten Free Rice Krispies Other (please specify) Site # Hotel Name: Contact Name: OR FAX COMPLETED ORDER FORM TO: ops@daysinn.ca or

34 APPENDIX 2 STORAGE It is imperative that all items are properly stored for maximum shelf life. Dry Storage (no refrigeration required) Coffee Tea Cups, Bowls, Lids, Tongs, Plates, Plastic Utensils (forks, spoons, knives) Napkins, Stir Sticks, Straws Some Fresh Fruit (bananas) Non-dairy Creamers (Coffee-Mate) All Sweet and Non-Sweet Baked Goods (to be served within 7 days) Assorted Kraft Jam or Jelly, Kraft Peanut Butter, Kraft Cream Cheese (individual packets) Kellogg s Cereal Quaker Oatmeal Sugar and Sugar Substitute Refrigeration Storage Eggs Milk Yogurt Becel Margarine (individual packets) Butter (individual packets) Half & Half Creamers Some Fresh Fruit (oranges & apples) Juice (defrost in refrigerator) Freezer Storage Eggs Liquid Coffee Frozen Juice (dispenser juice or cans) All Baked Goods (if held for more than 7 days) 30

35 APPENDIX 3 DAILY MAINTENANCE AND PRESENTATION Food Handling and Safety: All Daybreak Café staff must be trained and aware of the proper set-up and maintenance procedures on all equipment Follow all standard food safety practices such as monitoring expiration dates; never serve products with broken safety seals Ensure all products are served fresh and items are properly thawed before serving Be sure to defrost enough items to avoid running out Keep accurate daily stock records to ensure you have sufficient stock in storage. It is suggested that you forecast occupancy for ordering weekly purchases Keep storage area clean and neat to avoid spoilage. Your staff must be made aware of where all items are stored Make sure all appliances (such as toaster, coffee brewer, juice dispenser) are plugged in, turned on and working properly When brewing coffee, never add fresh coffee to old coffee Fully stock all food and beverage products, along with all supplies and condiments. DO NOT overstock, replenish as necessary Wash and clean all fresh fruit Refill cereal dispenser or cereal jugs. Remember to remove cereal that was left over from the previous day All food servers must follow all federal, provincial and municipal Health Department regulations and codes Daybreak Café attendant should be in uniform, with a clean service apron and name badge Cleaning up after a successful morning: Remove all unused food products. Store packaged goods in the storage area All fresh (unpacked) food items such as pastries or bagels should be discarded Discard any remaining milk and juice Wipe down all display merchandise, counters, tabletops and seating surfaces with a clean cloth and approved food grade sanitizer Empty and wash all trash containers Clean toaster and empty crumb trap 31

36 CREDIT APPLICATION 20 Valleywood Dr, #108, Markham, ON, L3R 6G1 Ph: Fax: General Information Legal Business Name List all trade and DBA names Address City Prov. Phone Fax Postal Code Number of Years in Business Address SIC# Business Description Sales Tax Exemption Certificate Yes No If yes, include completed and signed copy of certificate(s). Business Information Business Number (BN) Or SIN# Sole Proprietorship /Owner Partnership Corporation LLC Other Bank Reference Partner Partner President President Member Vice President Vice President Member Bank Name Account # Address City Prov. Contact name Phone Fax Postal Code Trade References(Three Vendors with whom you have established credit) Name Address, City, Prov., Postal Code Phone # Account # I have completed all sections accurately and to the best of my knowledge. I agree to pay all Hubert invoices within 10 days of the invoice date. I agree to pay a finance charge of 1.5% per month (18% per year) on any invoice balance over 30 days from date of invoice. My signature below authorizes my bank and listed vendors to release information to the Hubert Company, for the purpose of obtaining or reviewing credit history. Print name Title Signature Date (Form rev 8/2010) 32

37 FRESH. ENTICING. NUTRITIOUS. 33

38 NOTES

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