NEWSLETTER KEEPING EACH OTHER INFORMED. GLADYS CANTILLO Accounting Department

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NEWSLETTER June 2017 KEEPING EACH OTHER INFORMED WE DID IT! May was such a busy month for all of us! From site visits to special projects everyone did an amazing job adding value to our properties. They look better than ever. Hoping that everyone enjoyed their extra day off of rest and relaxation. Summer is here with more exciting things on the way. We can t wait to see all of you at Fun Spot on June 14th. GLADYS CANTILLO Accounting Department From the beginning, Gladys has always been attentive and willing to help her team and the field. She does an excellent job answering questions and giving explanations. She shines during calls with the regional managers. She is very enthusiastic about the GL Cleanup Project. She always has a smile and an upbeat attitude! She is a shining example of our core values. She works hard to build lasting relationships, succeeding together with her team, and makes it happen every day! Congratulations Gladys!

Event Dates! 6.13 BRANDYWYNE 6.14 LANDINGS COUNTRY PLACE 6.23 BELLA MAR DEL RIO JAX HEIGHTS LAGO BELLO MOUNT DORA ROLLING HILLS TZADIK OAKS TIMBERFALLS TZADIK MILLENNIUM TZADIK BROOKSIDE TZADIK RIDGE 6.30 KINGS TRAIL LAKELAND MANOR TANGLEWOOD MIAMI NORTH WASHINGTON TZADIK BAY TZADIK PARK TZADIK ROSE RESIDENT RETENTION EVENTS Summer is here! It s the perfect opportunity to beat the heat and show your residents that you appreciate them! Whether you have an ice cream social or a pool party, make sure that you make this next resident event a smashing success! Use this event to ask those happy residents to provide some positive online feedback via google reviews. Reach out to Andy if you have any questions or need any assistance with your Resident Events.

FUN AT TZADIK! We love you see our employees having fun in the office! Make sure to send your favorite photos to TzadikChannel@TZ-M.com! work hard Play hard

WORK HARD PLAY HARD Who s ready to WORK HARD AND PLAY HARD?! Only a few weeks left before we meet at Fun Spot America in Orlando. We can t wait to see the skits you are working on. It s going to be a great day of roller coasters, go-karts, learning, food and even some alligators. It s going to be an amazing day! WHO WHAT WHEN WHERE Jacksonville Staff Van Pick up 7:30 am King s Trail Leasing Office North Washinton Tzadik Oaks Timberfalls Del Rio Lago Bello Bella Mar Bus Pick up 7:45 am Tzadik Oaks Miami Staff Bus Pick up 6:15 am Miami Office Winter Haven Staff Bus Pick up 9:00 am Brandywyne Leasing Office Lakeland Manor Staff Bus Pick up 8:30 am Leasing Office Orlando Staff Drive or Car Pool 10:00 am Fun Spot Ridge Rose Park Bay Van Pick up 9:00 am Tzadik Ridge Leasing Office

WHEN TO ASK FOR POSITIVE FEEDBACK: After move-in: follow up with new residents asking them how they are getting settled. Ask them to leave positive feedback online for a smooth move-in. GOOGLE REVIEWS In today s digital world, online reviews are king! Think about the last time you booked a hotel or ordered something online. Countless others have the opportunity to share with you their experience with a product or service. Unfortunately, that leaves the opportunity for positive AND negative reviews. With the good comes the bad. We are asking every Tzadik employee to think about residents that are thrilled to call Tzadik home. We need for each of these residents to go online and leave a GLOWING review on Google. These reviews are free advertisements which lead to more move-ins and higher numbers. Online feedback could help lease apartments for you! Simply inviting residents to leave positive feedback after providing excellent service may be all it takes to get a positive review. If you ask in the right way, residents will do it! If you have any questions about how to complete reviews, please reach out to Andy or Tyler. When a work order is completed: Residents love when stuff gets done! After we make the happy, invite them to leave a review! At Resident Events: This is the PERFECT opportunity to ask residents to show you a little love! When someone offers you verbal praise: ask them if they wouldn t mind putting it online! Chef Gemmy s Recipe Corner! AMANDA S CHICKEN CASSEROLE Cooking Instructions: Cook Chicken as desired until done. You can boil or bake it. Shred cooked chicken with a fork. Mix shredded chicken with cream of chicken soup, sour cream, garlic, salt and pepper, and cheddar cheese. Spread mixture in a 13x9 baking dish. Top with crushed Ritz crackers or refrigerated pie crust. Top crackers with 2 tablespoons of melted butter. Bake at 350 for 20 minutes or until Pie Crust is flaky. Ingredients 3-4 Boneless Skinless Chicken Breasts, cooked 1 can Cream of Chicken Soup 8 oz Sour Cream 1 Cup of Cheddar Cheese Garlic, to taste Salt and Pepper, to taste Refrigerated Pie Crust or Crushed Ritz Crackers 2 tablespoons of melted butter, optional 2/3 cup 4% cottage cheese 1-1/2 cups (6 ounces) shredded part-skim mozzarella cheese, divided 1 egg, lightly beaten 1 teaspoon minced fresh parsley Grated Parmesan cheese, optional

Gem in May! GREEN IN MAY! Rose Mount Dora Tanglewood Brandywyne Country Place Landings Lago Bello Del Rio Timberfalls Tzadik Oaks MAY BIRTHDAYS 6/1 Anthony Rodriguez Brookside 6/5 Diego Vazquez Tzadik Oaks 6/14 Gregory Friday Tzadik Bay 6/18 Todd Vasko Miami 6/22 Ismael Cuadrado Brandywyne 6/25 Jose G Fernandez Miami 6/26 Howard Cross Tzadik Ridge 6/27 Patti G King Tzadik Oaks 6/27 Christina Alletto Miami MAY ANNIVERSARIES 6/11/13 Norma Ramirez Miami 6/23/14 Jason Mitchell Tzadik Rose