Grant Prgram Reprt ndian River Center AFA15 Fina Reprt June 3 26 1 Mea tracker is in pace This prgram has made it pssibe t have individuaized menu based n specific residents needs dispayed n a tray card system t ensure that the crrect therapeutic diet is received by the custmers t incude preferences The prgram has made it pssibe t input residents ikes and disikes int the system This causes the tray card t autmaticay substitute the aternative Therefre the dietary aids have nt needed t remember t te the ck t substitute the aternative and the residents have been assured f receiving their preferences Additinay when a resident has wanted the same thing at a particuar mea it autmaticay has been printed n the tray card 2 ndian River Center has successfuy impemented the Fine Dinning atmsphere in the dining rm with gd participatin New pates bws desert dishes gbets mugs diet kits tray mats and napkins in pace We are using new trays new peets and dme ids This new peet system has heped us ensure that the custmer s fd is maintained at a prper temperature Recreatin has been prviding activities befre meas The staff pays music at the nn mea n ur new music system This system prvides surrund sund s that ne area f the rm des nt have ud music and ne area sft which we experienced when we had a tw speaker system We then seect ur music frm a CD isting 3 Beverages and sup are being passed befre the nn mea Staff members were inserviced n the apprpriate way t serve meas t incude beverage and sup 4 Staff greet assist with seating prpery pur beverages and verbaize the menu at each mea t the custmers Stackpe Assciates nc cmpeted the training n scripting t incude educatin n scripting t respnd apprpriatey t different request and tuch pints frm ur residents ndian River Center cnducted ten scripting training sessins f 9 minutes each during tw day training 15 empyees trained in the initia tw day training Emphasis was n fine dining Fw up training is nging A trainees cmpeted pst training survey Trained six OPS trainers in scripting train the trainer and five heped cnduct the training n the secnd day This ensures we can cntinue nging training fr thse that did nt attend the sessin and new hires that jin ur team Prvided training in prper serving Serve frm the right remve frm the eft Prvided sampe f what tabe setups k ike fr the fine dining experience Estabished Q mnitrs and impemented fw up t training at a meas at a catins 5 ndian River Center has set up fur fd cmmittees One fr residents famiies center managers minima participatin frm Certified Dietary Manager Recreatin Nursing Hme Administratr wh eads the cmmittee and representative frm nursing and regina ffice fd cmmittee Each cmmittee shares ideas
6 The resident fd cmmittee meetings are faciitated by the Dietary Manager Scia Service and Administratr and r Designee Fresh bread desserts and new apprved recipes are prepared fr samping The custmers discuss themed meas fr the fwing quarter that they wud ike t have The themed meas are then hed nce per mnth The theme mea activities are psted and the staff is encuraged t dress the part f the theme n the date f the theme mea The residents then name the dining rm fr the theme f that mnth Event meas that the custmers have participated in a September Back Tie Semi Frma Dinner with custmers and famiies invited Main entree served Prime Rib Shrimp Ccktai Stuffed Funder see attached phts b Octber Haween theme Main entree served custmer chice f Haweenees and Beenies c Nvember 5 s mea main entree served Hamburger and Htdgs Thanksgiving dinner entree served Rasted Turkey and Hney Ham see attached phts d December n the Md Dairy theme day Pizza and Spaghetti e January Presidents Day we served Tennessee Ham Mash f main entree served Ptat Puffs Spinach Parmesan Crn Bread and Cherry Pie February Hawaiian Luau Sweat and Sur Prk ver Rice with Seasn Peas Ambrsia Saad and Dinner R and Frsted Banana Cake g March Wedding Day Stuffed Chicken Breasts Green Bean Cassere Duchess Ptates Sunshine Saad Dinner R and Wedding Cake h Apri Fisherman s Wart Fried Fish with Tarter Sauce Dinner Fries Ce Saw Dinner R and Ccnut Cream Pie i Easter Sunday mea Baked Ham with Raisin Sauce Baked Seat Ptat Asparagus Spears and Dinner R and Ambrsia Saad J May Big Semi Annua Event Current famiy members staff members were invited custmers and discharged custmers famiy t attend Barbeque Spring Fest They were treated t activities music and fun incuding a gd 1 barbeque mea k June Western BBQ the mea f chice by the custmers was Marinated Cucumber and Tmat Saad Barbecued Ribbettes O Brian Ptates Seasned Crn Cheddar Biscuits and Watermen 7 Big semi annua event was hed in May Current famiy members staff and custmers and discharged custmers famiy members were invited t attend Barbeque Spring Fest They were treated t activities music and fun incuding a gd 1 barbeque mea 8 ncrprated 1 recipes int ur summer menu that had been submitted and incuded in ur regina ckbk by ur custmers and famiy members These recipes were anayzed by the Registered Dietician and were tested and apprved befre incuded in the menu Ckbk is cmpete and a cpy is incuded
9 Feedback Mrs H The fd is gd Mrs LH Sweetie the fd is great Mrs S ike my fd it is great Mrs G Yu pepe d s gd with my fd Mrs B ts very gd everything is gd Mrs H am ver satisfied Mrs M ery gd Mrs W fee am in a fine dining restaurant Mrs H The Aides are extremey kind and patient Edna gets 1 f what she wants if she wants t eat it visit weeky but avid mea times t keep frm interfering Mr M The fd just keeps getting better and better Mr W ve the new recipes and the dining rm atmsphere Mr K The gbets are t heavy fr my mther t pick up Satisfactin survey resuts went frm an vera survey average f 7 24 in June f 5 t an vera average fr June 5 thrugh May 6 f 9 1 Three etters received Famiy PA He used t have a gass f wine each night at hme S used t bring him grapes each day and td him here is yur chewabe red wine t as was a gd way fr him t feed himsef He wud rather be waited n Thank yu s much hpe yu are just wnderfu Yu aways make pepe s happy Yu have made my dad s happy and me t spke MM yesterday and she td me that yu are nw giving him grapes everyday Thank yu thank yu t Custmer HW ve been in ther nursing hmes and hspitas but nne can cmpare with the nutritina exceence f my fdservice at ndian River Center m nt just speaking fr mysef knw refect the feeings f everyne here at ndian River Center f we need specia dietary attentin we get it We are given an aternative fd dish in every case and if that desn t pease us the kitchen wi prepare a specia mea fr the patient being carefu t stay with in the dietary imitatins f the patient Finay we have t te the a menu meeting nce per mnth that gives us an pprtunity kitchen what fds we ike r dn t ike t gives me great peasure t recmmend the staff f the kitchen persnay at ndian River Center Famiy MW My husband has been a resident f ndian River Center fr apprximatey fur years visit him every day and sit with him in the dining rm at unch t is very peasant in the dining rm with a the new dishes and stemware A new music system has been instaed and sft music pays during each mea The menu has been changed t incude a variety f entrees and the resident has a chice f tw The dietary staff a wear back pants and white shirts and they are a very peasant and hepfu t a the residents f ever have a questin r a prbem Key is aways there t hep me have nticed the residents seem t enjy ging t the dining rm fr their meas knw that my husband and surey d
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