New England Food Show Boston Convention & Exhibition Center 415 Summer Street, Boston, MA /26/ :30 a.m.

Transcription

1 New England Food Show Boston Convention & Exhibition Center 415 Summer Street, Boston, MA /26/ :30 a.m. NEFS Ed-Quarters k l h f d & C O O d l S k & h Presenter: Mark Kelnhofer, MBA, President & CEO, Return On Ingredients, International Speaker & Author 2017 Restaurant Institute LLC Prerequisite: Course# RI-1001: The Art of Recipe Writing P.O. Box 2387, Westerville, Ohio info@restaurantinstitute.com

2 Understanding the importance of accurate recipe costing as part of the menu engineering process. Understand the impact, internally and externally, that the menu engineering process has. Apply menu rationalization to ensure consistency, quality and increased efficiency. Understand the data that is required to make an informed decision about your future menus.

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4 Culinary Arts + The Numbers

5 Recipe costing is the base for many p g y other aspects of the operations.

6 Recipe Documentation Course# RI-1001: The Art of Recipe Writing Recipe Requirements All processes must be documented Detailed ingredient descriptions Prep Times and Cook Times Yield tests (gains and losses) must be accounted for Densities of products using portioning control tools must be documented Methods, Pictures, Video Tools & Equipment Food Safety and Shelf Lives Nutritional Analysis

7 Total Cost Breakdown

8 Total Cost Breakdown

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10 Prime Cost

11 Total Cost

12 The Guest Community Reputation MENU Families Business Employees

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17 165 menu items!

18 23 appetizers!

19 24 variations/recipes!

20 Menu Rationalization i The creation of a simplified menu for the sake of operational efficiency and guest satisfaction. Source: Managing Service in Food and Beverage Operations, Fourth Edition, by Ronald F. Cichy, Ph.D., NCE, CHA and Philip J. Hickey, Jr., ISBN-13:

21 Do they know their cost? Do they know their cost? What is their pricing strategy?

22 Do they know their cost? What is their pricing strategy? 6 menu items at the same price point? Pricing of $7.42? Pricing of $12.06?

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24 Question of the Day How many intentional ti not-for-profit restaurants do you know?

25 FSR Magazine, By Kevin Hardy, December 2014, p

26 Your menu(s) are what you are in the business to do. Types of Menus Lunch Dinner Brunch Banquet Kids Pricing Structures By Markets, Demographics

27 What are we engineering? Engineering g sections of the menu

28 What are we engineering? Engineering g sections of the menu

29 What are we engineering? Engineering g sections of the menu

30 What are we engineering? Engineering g sections of the menu

31 What are we engineering? g Engineering sections of the menu Similar dishes in different categories should be analyzed separately.

32 What are we engineering? Engineering sections of the menu

33 What are we engineering? Engineering sections of the menu

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40 The components that we will be analyzing: Menu items in the category Quantity/volume sold Selling Price Unit Cost Overhead Cost Percentage Gross Margin Per Plate Contribution Margin Selling Price Variable Cost = Contribution Margin Per Unit PRODUCT COSTS: Ingredients, Direct Labor and Variable NEEDS TO COVER: Fixed Overhead and Profit

41 The components that we will be analyzing: Menu items in the category Quantity/volume sold Selling Price TOTAL COSTS: Unit Cost Labor and Total Overhead Cost Percentage Profit Per Plate Total Profit PROFIT Ingredients, Direct

42 You cannot place percents in your pocket!

43 Change the focus from cost percent to gross margin dollars Menu Item Qty Sold Menu Price Unit Cost Cost % Unit GM $s Pasta Fettucine 1 $11.99 $ % $10.01 Filet Mignon 1 $32.95 $ % $20.46 Which one would you rather have? Do we focus too much on cost percents?

44 Items that are sold at a loss that will result in other menu items being sold at a profit.

45 Items that are sold at a loss that will result in other menu items being sold at a profit. Drive profits!

46 Popularit ty Index % Plowhorse High PI %, Low GM $s Star High PI %, High GM $s Dog Low PI %, Low GM $s Puzzle Low PI %, High GM $ s Average Unit Contribution Margin $

47 Popularit ty Index % Plowhorse High PI %, Low GM $s Star High PI %, High GM $s Dog Low PI %, Low GM $s Puzzle Low PI %, High GM $ s Average Unit Contribution Margin $

48 Flaw #1 Traditional Dog/Star reports only analyze entrees only.

49 Flaw #1 Traditional Dog/Star reports only analyze entrees only. Flaw #2 The calculation looks as unit contribution margin as a base.

50 Unit Contribution Margin Unit Contribution Margin = Sales Price less Variable Costs Our Variable Recipe Costs Ingredients Direct Labor Variable Overhead

51 Unit Contribution Margin Unit Contribution Margin = Sales Price less Variable Costs Our Variable Recipe Costs Ingredients Direct Labor Variable Overhead Variable Costs not typically seen in recipe costing.

52 Flaw #1 Traditional Dog/Star reports only analyze entrees only. Flaw #2 The calculation looks as unit contribution margin as a base. Flaw #3 The graph plots all entrees together.

53 Which menu item should be reviewed? SALADS Menu in place for 6 months. Menu Item Menu Price Unit Cost Cost % Unit Profit $s Chopped Salad $5.50 $ % $5.07 Wedge of Iceberg $5.50 $ % $5.17 Caesar Salad $ $ % $5.09 House Salad $5.50 $ % $5.02 Averages $5.50 $ % $5.09

54 Which menu item should be reviewed? SALADS Menu in place for 6 months. Menu Item Menu Price Unit Cost Cost % Unit Profit $s Chopped Salad $5.50 $ % $5.07 Wedge of Iceberg $5.50 $ % $5.17 Caesar Salad $ $ % $5.09 House Salad $5.50 $ % $5.02 Averages $5.50 $ % $5.09 If the decision was based on cost percent alone, the House Salad would be reviewed for action.

55 Which menu item should be reviewed? SALADS Menu in place for 6 months. Menu Item Qty Sold Menu Price Unit Cost Cost % Unit Profit $s Total Profit $s Chopped Salad 1,664 $5.50 $ % $5.07 $8,437 Wedge of Iceberg 1,183 $5.50 $ % $5.17 $6,116 Caesar Salad 1,508 $ $ % $5.09 $7,676 House Salad 2,041 $5.50 $ % $5.02 $10,246 Averages $5.50 $ % $5.09 If you would have chosen the House Salad, you would have reviewed the menu item driving the most dollars to cover fixed overhead costs and profit and possibly removing it from the menu.

56 Which menu item should be reviewed? SALADS Menu in place for 6 months. Menu Item Qty Sold Menu Price Unit Cost Cost % Unit Profit Total Profit $s GM MM Rank Chopped Salad 1,664 $ $ % 7.8% $5.07 $8,437 L H Plowhorse? Wedge of Iceberg 1,183 $5.50 $ % $5.17 $6,116 H H Star? Caesar Salad 1,508 $5.50 $ % $5.09 $7,676 H H Star? House Salad 2,041 $5.50 $ % $5.02 $10,246 L H Plowhorse? Averages $5.50 $ % $5.09 MM = (1/4) *.7 = 17.5%; GM = $32,474 / 6,396 = $5.08 Flaw: Gross margin rank for dog/star calculation is based on unit level only, not extended contribution margin dollars.

57 Which menu item should be reviewed? SALADS Menu in place for 6 months. Menu Item Qty Sold Menu Price Unit Cost Cost % Unit Profit Total Profit $s GM MM Rank Chopped Salad 1,664 $ $ % 7.8% $5.07 $8,437 L H Plowhorse? Wedge of Iceberg 1,183 $5.50 $ % $5.17 $6,116 H H Star? Caesar Salad 1,508 $5.50 $ % $5.09 $7,676 H H Star? House Salad 2,041 $5.50 $ % $5.02 $10,246 L H Plowhorse? Averages $5.50 $ % $5.09 MM = (1/4) *.7 = 17.5%; GM = $32,474 / 6,396 = $5.08 Flaw: Gross margin rank for dog/star calculation is based on unit level only, not extended contribution margin dollars.

58 Dog/Star Graph 35.0% House Salad 30.0% ex % 5% 25.0% Plowhorse Chopped Salad Caesar Salad Star arity Ind *.7 = % 15.0% 17.5% Wedge Salad Popul (¼) * 10.0% Dog Puzzle 5.0%.08 $5 0.0% $5.00 $5.02 $5.04 $5.06 $5.08 $5.10 $5.12 $5.14 $5.16 $5.18 Menu Item Unit Contribution Margin $s $32,475 / 6,396 = $5.08

59 Popularit ty Index % The Engineer Reengineering of Menu Items Labor Process Improvements Alternative ti ingredients Menu placement Price increase possibility The Cellar New menu item opportunity Exception: Unique menu item Stellar - The Bank Sacred Items Most Profitable Items The Push or Sell FOH Suggestive Selling FOH Contests Review price with value proposition; price too high? Quality or flavor issue Menu Item Total Profit $s

60 Popularit ty Index % The Engineer Reengineering of Menu Items Labor Process Improvements Alternative ti ingredients Menu placement Price increase possibility The Cellar New menu item opportunity Exception: Unique menu item Stellar - The Bank Sacred Items Most Profitable Items The Push or Sell FOH Suggestive Selling FOH Contests Review price with value proposition; price too high? Quality or flavor issue Menu Item Total Profit $s

61 35.0% House Salad 30.0% ex % % arity Ind ¼) = 25.0% Popul (¼ 25.0% 20.0% 15.0% 10.0% 25.0% The Engineer The Cellar Wedge Salad Chopped Salad Caesar Salad The Stellar The Push 5.0% $8, % $2,000 $3,000 $4,000 $5,000 $6,000 $7,000 $8,000 $9,000 $10,000 $11,000 Menu Item Total Profit $s $32,475 / 4 = $8,119

62 Which menu item should be removed? SALADS Menu in place for 6 months. Menu Item Qty Sold Menu Price Unit Cost Cost % Unit Profit $s Profit $s Chopped Salad 1,664 $5.50 $ % $5.07 $8,437 Wedge of Iceberg 1,183 $5.50 $ % $5.17 $6,116 Caesar Salad 1,508 $ $ % $5.09 $7,676 House Salad 2,041 $5.50 $ % $5.02 $10,246 Averages $5.50 $ % $5.09 The proper item to target to be reviewed is the Wedge of Iceberg.

63 What are my options? Review the menu placement Reengineer an existing menu item Review process Alternative ingredients Price increase Remove the item and create a new item

64 Menu Item Qty Sold Menu Price Unit Cost Cost % Unit Profit $s Total Profit $s Wedge of Iceberg 1,183 $5.50 $ % $5.17 $6,116 New Menu Item - $TBD $TBD > $5.17 When engineering the new menu item, attempt to create the item that will increase the average gross margin on the item being removed. In this case - $5.17/menu item.

65 SALADS Menu Item Qty Sold Menu Price Unit Cost Cost % Unit Profit $s Total Profit $s House Salad 2,041 $5.50 $ % $5.02 $10,246 Chopped Salad 1,664 $5.50 $ % $5.07 $8,437 Field Greens NEW $5.75 $ % $5.32 Caesar Salad 1,508 $5.50 $ % $5.09 $7,676 Averages $5.56 $ % $5.12 When reading the menu, customers read from top to bottom of the category they are looking at. Place the menu items that drive the most contribution margin to the top. The two top menu items are my highest The Bank category items.

66 Source: Bowen & Morris, 1995; Hug & Warfel, 1991; Kelson, 1994; Scanlon,1998; Main, 1994; Miller, 1992; Panitz, 2000; National Restaurant Association, 2007;Kotschevar, 2008; Pavesic, D.V., 2011

67 Source: Glazer, Emily, Wall Street Journal, The Eyes Have It: Retailers Now Track Shoppers Retinas, 07/12/2012, p. B1

68 Source: Glazer, Emily, Wall Street Journal, The Eyes Have It: Retailers Now Track Shoppers Retinas, 07/12/2012, p. B1

69 Source: Livingston, 1978

70 ABSTRACT Results offer an average menu scanpath and suggests traditional menu sweet spots may not exist.

71 If the menu layout is structured with the most profitable items on top, it should not be a secret! FOH personnel can play an active roll in suggesting to the customers items that drive profit!

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73 FRIENDLINESS & PRODUCT KNOWLEDGE

74 Step 1: Purchased Items Step 2: Batch Recipes Ingredient level only Step 3: Serving Recipes Step 4: Time Standards Step 5: Labor and Overhead Rates Step 6: Performance Benchmarking

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77 Systems & Software (do your research!) Features (i.e. recipes, production, ordering, invoicing, menu engineering, etc.) Service Cost Your overall plan (short and long term)

78 Source: National Restaurant Association (NRA), 2016 Restaurant Industry Forecast

79 The Top Takeaways

80 Takeaway #1 Understand the impact recipe costing has on menu engineering. If costs are understated, profits are overstated!

81 Takeaway #2 Your menu is too important to guess at! Guessing is not good enough! There is too much as risk.

82 Takeaway #3 Unique printed menus should be engineered separately. Engineer any menu that is in print or displayed.

83 Takeaway #4 Engineer sections of menu. Do not engineer the complete menu in whole. Decisions should be made within ihi each menu category.

84 Takeaway #5 You cannot place percents in your pockets!. Shift the focus from cost percents to cost volume profit methods. Look at total profitability! Money in the bank!

85 Takeaway #6 Make decisions not only based on the passion and emotion of the menu item but also empirical data. Be methodical.

86 Takeaway #7 The menu layout and placement of menu items does matter. Place higher contribution margin items on top in descending di order.

87 Takeaway #8 Consider and vet systems to assist in the process. Utilizing Excel is both time consuming and cumbersome.

88 Takeaway #9 This is your call to action! Start the process. If you do not have adequate time or skills, get some professional assistance!

89 Takeaway #10 To ensure success The bottom line is know your costs! Plan for success! Be proactive, not reactive!

90 Note: This reference is NOT comprehensive. You need to practice the costing methods discussed in this presentation.

91 Note: This reference is NOT comprehensive. You need to practice the f p p costing methods discussed in this presentation.

92 Note: This reference is NOT comprehensive. You need to practice the f p p costing methods discussed in this presentation.

93 Search Restaurant Institute Search Restaurant Institute $1.99

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96 $149 per person 07/30/2017 Boston, MA 07/30/2017 Boston MA 8:30 a.m. 5:00 p.m.

97 The Agenda for the Day RI The Art of Recipe Writing RI Pumping Up Your Recipe Costing RI Proven Menu Engineering Techniques Lunch Break RI Understanding Your Financial Statements RI Applying Forecasting Methods To Your Operation RI Implementing Just-In-Time (JIT) Practices RI Performance Benchmarking for Greater Profitability Evening Networking Session Designed specifically for managers and operators! Register at

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99 01/30 Mid-America i Restaurant t Expo (Columbus, OH) 02/07 ACF ChefConnect (Chicago, IL) 02/26 New England Food Show (Boston, MA) 02/27 ACF ChefConnect (New York, NY) 03/05 International Restaurant & Foodservice Show (New York, NY) 03/13 Catersource (New Orleans, LA) 03/29 Nightclub & Bar Show (Las Vegas, NV) 05/03 CSP C-Store Foodservice Forum (Chicago, IL) 05/22 NRA Show & Bar17 (Chicago, IL) 07/09-07/13 ACF National Convention (Orlando, FL) 08/21 North Carolina Restaurant & Lodging Expo (Raleigh, NC) 09/18 Atlanta Foodservice Expo (Atlanta, GA) 09/25 Americas Food & Beverage Show (Miami Beach, FL) 10/23 Pennsylvania Foodservice Expo (Pittsburgh. PA)

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103 If fyou have any yquestions, contact me!