CHEC-R: Community Health Environment Checklist

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1 CHEC-R: Community Health Environment Checklist Public Spaces (PS) & Restaurants (R) SECTION HEADINGS Read the section headings and specific item headings before reading the CHEC Items CHEC ITEMS Read each item carefully. When answering a question, remember to look for the "most accessible" feature within the facility. RULES & GLOSSARY Read the rules to determine how to score an item. If the rule directs you to the glossay, use the picture provided to assit with answerting the question. ANSWER OPTIONS Once you have determined the answer to the question, circle the appropriate response, either "YES," "NO," or, "t Applicable ()." CHEC-PS SECTION I ITEM RULE Distances to Travel to Enter Building 1. Are the distances between personal transportation (i.e. cars) drop off areas and the building as short as possible? Score if accessible parking spots are the closest to accessible route. Include Call-a-Ride and taxis as personal transportation. Score if drop off area is as close as possible to the accessible route. Score if the closest parking spots on accessible route are not designated as Accessible Parking. Estimated Distance: ft. 2. Are the distances between the public transportation drop off areas (e.g., bus stops) and the building as short as possible? Score if the bus stop is within two city blocks and on the accessible route. Score if there are no available bus stops on accessible route within two city blocks. How far? blocks Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 1 of 26

2 3. Is there adequate time to cross streets or driveways before cross traffic is given the right of way? Score if from the beginning to the end of the walk cycle of a traffic crossing signal, there are at least 15 seconds for each lane of traffic that an individual must cross. OR Score, if there is no traffic light or walk signal, but there is a pedestrian crossing zone that allows an individual time to cross traffic. Score if the walk signal is not at least 15 seconds long for each lane of traffic. OR Score if there is no walking signal at a traffic crossing signals and no pedestrian crossing zone. Score if there are accessible spaces and at least one space that has an 8 foot parking space and an adjacent 8 foot access aisle. Score if there are no accessible spaces or if the spaces do not have adequate widths and aisles. Score if there is no parking available for the building. If you are unsure if there is parking ask an employee. (For picture see Glossary #1 and #2). Number of lanes: Required time: sec. Actual time: sec. Accessible parking 4. Are there accessible parking spaces with adequate widths and aisles? Total number of spaces: Number of accessible spaces: Width of space(s) ft. Width of access aisle: ft. 5. Are the accessible spaces located closest (or most central) to the accessible entrance or accessible route with minimal traffic to cross in order to enter the building? Score if accessible spaces are closest to the accessible route and most central to the entire group of businesses. Score if the parking spots closest to the accessible route are not accessible parking. OR Score if accessible spots are not central to the entire group of businesses and not on accessible route. Score if there is no parking available for the building. If you are not sure if there is parking for a building, ask an employee. (For a picture, see glossary #3) Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 2 of 26

3 6. Does the facility have an enforcement procedure to ensure that accessible parking is used by only those who need it? Score if, when management was asked: What would you do and what are your employees to do if a customer reports that an accessible parking space is being used by someone who doesn t need it? he/she answered that the police would be notified immediately of the situation, or that the manager would ask the person to move the car to a regular parking space. Score if management does not respond as indicated above. Score if there is no parking. Level surface 7. Are entrance thresholds even or no more than ¼ inch high? Score if thresholds are even or no more than ¼ of an inch high. Score if thresholds are more than a ¼ of an inch high. (For a picture, see glossary #28). Score if all of the following conditions are met: The surface is free of loose gravel, large cracks, debris, and uneven pavement. The flat surface has a slope of at most 1:20. The width of the surface is about 3 feet wide. Score if all three of these conditions are not met. Score if the slopes of any ramps are no steeper than about 1:12, or one inch of rise for every 12 inches of length. Score if the slope of any ramps is steeper than 1:12. Score if a ramp is not provided. Score if railings are present on both sides and are at a height of about 3 feet above the ramp surface. Score if railings are not present on both sides. OR Score if there are railings, but they are lower than 2.5 feet or higher than 3.5 feet. Score if a ramp is not provided. Score if the ramp is at least 3 feet wide (measure from railing to railing or curb to curb). Score if the ramp is narrower than 3 feet. Score if a ramp is not provided. Height of threshold: in. 8. Does the route to the accessible entrance have a smooth flat surface and is it wide enough? OR Is there a lift or ramp to enter the building? If you answered, which conditions were not met? Slope ratio: If a ramp is provided: 9. Is the ramp not too steep for a person with a mobility device to use? 10. Are there railings on both sides that are reachable from a seated or standing position? Railing height: in. 11. Is the ramp wide enough for a wheelchair to fit through? Width: in. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 3 of 26

4 12. Does the ramp have a resting spot every 30 feet? Score if a ramp has a resting spot every 30 feet. Score if a resting spot is not provided every 30 feet. Score if a ramp is not provided or if the ramp is less than 30 feet long. If you answered,, what is the distance between resting spots? ft. 13. If there are stairs and no ramp at the main entrance, is there an alternative accessible entrance that can be used independently? Is there signage to indicate where the entrance is located? Score if the main entrance is not accessible but there is signage to indicate an alternative accessible entrance. Score if there is no accessible entrance. OR Score if the main entrance is not accessible and there is no signage to indicate an alternative accessible entrance. Score if main entrance is accessible. Curb Cuts 14. Do any curbs on the route to the accessible entrance have curb cuts (i.e., at driveways, parking lots, and any other drop off areas)? Score if the curb cut is level with the street and sidewalk (no more than ¼ rise to get to the sidewalk or street from a curb cut). Score if there are curbs with no curb cuts. OR Score if curb cut to access sidewalk or street is greater than ¼ rise. Score if, in your best judgment, there is not a place where water might collect when you inspect the area in front of and near the curb cut. Score if, in your best judgment, water might collect in the area in front of or near the curb cut. Score if there is no curb cut. Score if curb is unobstructed. Score if debris or blockage prevents you from using the curb cut. Score if there is no curb cut. Score if there is an automatic door at the entrance. OR Score if the door is not automatic, but you are able to open the door using only 2 fingers. Score if the door is not automatic AND you cannot open the door using only 2 fingers. Height of curb cut: in. 15. Do the curb cuts have adequate drainage? 16. Are the curb cuts clear of debris or other temporary blockage? Doors at Entrances 17. Does the door at the entrance have an automatic opener? OR If doors are not automatic, are they lightweight, both entering and exiting the building? Pressure reading: lbs. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 4 of 26

5 18. Is there enough clear space on the latch side of the door to open the door if using a mobility device? Score if there is at least 18 inches of clear space on the latch side of the door (the side with the handle). Score if there is less than 18 inches of clear space on the latch side of the door. Score if there is an automatic door. Score if the doorway at least 32 inches wide. Score if the doorway is less than 32 inches wide. Space on latch side: in. 19. Is the door wide enough to enter using a mobility device? Width of door: in. 20. If the door has an automatic opener, is the control button for the automatic door opener on the latch side of the door? Score if the control button is on the latch side of the door OR it is positioned at a distance away from the door to allow room for the door to swing open. Score if the control button is not on the latch side of the door OR if it is so close to the door that a person in a mobility device has to back up when the door swings open. Score if there is a sliding door. Score if the door stays open for at least 20 seconds. Score if the doors closes before 20 seconds. Score if there are no automatic doors. 21. If the door has an automatic opener, does the automatic door stay open long enough for someone who uses a manual wheelchair (or walks slowly with an assistive device) to go through? If there are 2 doors in a series, Score if BOTH doors stay open long enough to get through the door without getting trapped in between them. Score if one or both doors close before a person can go through. Score if all entrances are accessible. OR Score if inaccessible entrances have signs that indicate the location of the nearest accessible entrance. Score if inaccessible entrances do not have signs indicating the location of the nearest accessible entrances. OR Score if there are no accessible entrances. Time door stays open: sec. Signage for Accessible Paths and Entrances 22. Are all entrances accessible? OR Do all inaccessible entrances have signs indicating the location of the nearest accessible entrance? Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 5 of 26

6 CHEC-R Section I ARRIVING AT THE RESTAURANT Space for Wheelchair in Reception Area ITEM 1. Is there a reception area? M1 RULE Score if there is a reception area. Score if there is NOT a reception area. Accessible Waiting Area Dining Rooms 2. Is there a clear, wide space for a person using a wheelchair to move around the reception area? M2 3. Are there accessible places to sit that are integrated into the waiting area seating? M3 4. Are alternative dining rooms available? Score if there is a 5-foot circular space for a person using a wheelchair in the reception area. Score if there is not a 5-foot circular space in the reception area. Score if the restaurant does not have a reception area. Score if there are accessible places that are integrated into the waiting area seating. Score if the accessible space is at least 30 inches wide and 32 inches deep. Score if there are no accessible spaces integrated into the waiting area seating. Score if the accessible space is less than 30 inches wide and 32 inches deep. Score if the restaurant does not offer a waiting area. Score if alternative rooms are available. Score if there is only one dining room. Amount of space for wheelchair: in. x in.. Amount of space for seating: in. x in.. Acoustics H3 5. Are there materials that buffer sound? H5 Score if the restaurant has materials that buffer sound (e.g., drapes, carpet, or papered walls). Score if the restaurant does NOT have any materials that buffer sound. Materials: Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 6 of 26

7 CHEC-PS SECTION II Using the Building Walk through the accessible pathway for each of the activities within the building. Determine if there is an accessible route or space and evaluate that space. If there is not accessible designation, assess the general public space. ITEM RULE Doors inside the building (not including restroom doors) 23. Are all doors lightweight, both entering and exiting the door? Score if you can open the door using one or two fingers. Score if you cannot open the door using one or two fingers. Score if there are no doors inside the building. Score if all doorways are at least 32 inches wide. Score if there are doorways less than 32 inches wide. Score if there are no doorways inside the building. Score if there is at least 18 inches of clear space on the latch side (the handle side) of the door, or if there are double doors with clear space to open the doors. Score if there is less than 18 inches of clear space on the latch side of the door. Score if the interior doors are automatic. If #25 was scored, Score if the interior doors have signs indicating the location of accessible pathways. Score if the interior doors do not have signs indicating the accessible pathways. Score if all pathways are accessible. Amount of pressure to open door: lbs. When looking at doors, look only at the doors on the accessible route that visitors to a building would use. 24. Is the door wide enough to enter using a mobility device? Width of doorway: in. You will need to walk through all of the accessible doors in order to score. 25. Is there enough clear space next to the door on the latch side of the door to open the door if using a mobility device? If you answered, how much space is on the latch side of the door? in. 26. OR is there signage indicating where the accessible pathway is located? Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 7 of 26

8 Loaner scooters or wheelchairs 27. If appropriate, are loaner scooters or wheelchairs available? Score if loaner scooters or wheelchairs are available. Score if loaner scooters or wheelchairs are not available. Score for small facilities, such as a specialty shop or restaurant, or for a facility that does not have personnel present, such as a park. Signage for accessible elements 28. Are all restrooms accessible? OR Do all inaccessible restrooms have signs indicating the location of the nearest accessible restroom? Score if all restrooms are accessible, or if inaccessible restrooms have signs indicating the location of the nearest accessible restroom. Score if inaccessible restrooms do not have signs indicating the location of the nearest accessible restrooms. Score if there are no restrooms on site. 29. Are all features of a building accessible? OR Are there signs to indicate where all accessible features are located? (if they are different from what is offered to the general public). Examples include elevators, telephones, etc. 30. Is the facility located on a single level? Score if all features of the building are accessible, or if there are signs to indicate where accessible features are located. Score if all features are not accessible and there is no signage to indicate where the accessible features are located. Single level 31. If not, is there an elevator that is large enough to enter and exit with a mobility device? Score if there is an elevator with a door that is at least 36 inches wide, and there is a 5-foot turning radius inside the elevator. Score if there is no elevator, or if the elevator door is less than 36 inches wide or the turning radius is less than 5 feet. Score if the facility is located on a single level. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 8 of 26

9 32. Can controls be reached from a sitting position? Score if the controls for the elevator are between 9 and 54 inches from the floor for side/parallel approach or the controls are between 15 and 48 inches from the floor for forward approach. OR Score if there is a lift that can be operated independently by someone with limited reach using a closed fist. If you are unable to use the lift during the assessment, ask the nearest employee how the lift works. Score if you cannot reach the controls from a seated position. Score if there is no elevator or no lift. Score if the elevator doors remain open for at least 10 seconds. Score if the elevator doors do not stay open for at least 10 seconds. Score if there is no elevator. Score if the doors reopen when someone is in the path of the doors during closure. Score if the doors do not reopen when someone is in the path of the doors during closure. Score if there is no elevator. Height of controls: in. 33. Do the elevator doors remain open long enough for a person with a mobility device to enter and exit? Length of time doors are open: sec. 34. Do the doors reopen if someone does not make it into or out of the elevator car before the doors start to close? Maneuverable spaces Look at all of the public spaces including aisles, community spaces, meeting rooms, checkout counters, etc. Do not include path of travel or restrooms. 35. Are there clear wide spaces in which to maneuver easily when using a mobility device? Score if the accessible route to all public spaces is at least 36 inches wide. Score if the accessible route to all public spaces is less than 36 inches wide. Width of route: in 36. Can a person using a mobility device reach all of the spaces in a facility, maneuvering without having to back out the same way they came in? Score if there is a 5-foot circular or T-shaped space (refer to diagram) for a person using a wheelchair to reverse direction. Score if there is not a 5-foot circular or T-shaped space. Dimensions of floor space: in x in. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 9 of 26

10 Crowding 37. Can a person with a mobility device easily reach all spaces or services without encountering merchandise or people crowding or blocking their path? Score if all aisles and pathways to materials and services are at least 36 inches wide, or if there is an alternative accessible pathway that is clearly marked. Score if aisles and pathways to materials and services are less than 36 inches wide and there is no clearly marked alternative accessible pathway. Score if the floor is a smooth surface. Score if the floor surface is worn, torn, or loose, or has floor mats (more than 1 and excluding entrance mat). Score if the carpeting is low-pile, tightly woven, securely attached along edges and is a solid color. All items must be present to receive a score of. Score if the carpeting is NOT low-pile, tightly woven, securely attached along edges, or is NOT a solid color. Score if the restaurant does NOT have any carpeting. Width of pathway: in. Floor surface 38. Is the floor surface smooth and easy to walk or roll over? V1 39. Is carpeting (if present) low-pile, tightly woven, a solid color, and securely attached along edges? OR if no carpeting is present, is the flooring not worn, torn, or loose? V2 40. Is the floor surface free from clutter and debris? Counters and merchandise 41. Are the counters and merchandise within reach from a seated or standing position? Score if a portion of all counters is no more than 36 inches high or there is space at the side for passing items to customers who have difficulty reaching over any high counters. Score if there is no portion of the counters that is less than 36 inches high or there is no space at the side for passing items to customers. Score if there are no counters or merchandise. Score if there are accessible places to sit (knee spaces at least 27 inches high, 30 inches wide, and 19 inches deep) that are integrated into the regular seating. Score if there are not accessible spaces to sit integrated into the regular seating. Score if the building does not offer seating. Height of counters: in. Accessible places to sit 42. Are there accessible places to sit that are integrated into the regular seating spaces? M7 (height) (Must be for ) M8 (depth) Dimensions of places to sit: in. high in. wide in. deep 43. Is there more than one option of accessible places to sit? Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 10 of 26

11 44. Can you keep your mobility device with you when you are seated? Score if management states that you can keep your mobility device with you when you are seated. Score if management states that you cannot keep your mobility device with you when you are seated. Score if the building does not offer seating. Score if there is enough lighting to read this paper (black print on white paper) without squinting. Score if there is not enough lighting to read this paper without squinting. Adequate lighting 45. Is there adequate lighting to see the stair steps or obstacles in the path of travel? Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 11 of 26

12 CHEC-R SECTION II USING THE RESTAURANT Accessible Floor Surface ITEM 6. Are steps inside the restaurant (if present) clearly marked with contrast tape or paint on the edge of the step? V3 RULE Score if steps are clearly marked with contrast tape (e.g., striped black and white or yellow and black; solid white or yellow tape on black step) or paint (e.g., white or yellow paint on black step) on the edge of the step. Score if steps are not clearly marked with contrast tape or paint on the edge of the step. Score if the restaurant does not have steps. Lighting in Dining Area 7. Is the dining room well-lit so a customer can see? V5 Score if there is enough lighting to read the menu without difficulty. Score if there is NOT enough light to read the menu without difficulty. 8. Are light sources provided at the tables or does the restaurant provide a flashlight for customer to borrow? -OR- Does the restaurant provide another dining room with more lighting? V6 Score if the tables provide a light source (e.g., light fixture or a flashlight for customers to borrow) at the tables. OR Score if there is another dining room with more lighting. Score if the restaurant does NOT provide a light source at the tables and there is NOT another dining room with more lighting. OR Score if the restaurant only has candles. 9. Do the features of the room enhance the lighting to see sign or read lips easily? H7 Score if features of the rooms enhance the lighting (e.g., white walls/another light wall color, a light fixture, or windows) to see sign or read lips easily. Score if features of the restaurant do NOT enhance lighting. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 12 of 26

13 CHEC-R SECTION III SEATING AND LAYOUT Menu Availability ITEM 10. Upon being seated, are menus provided at the table? RULE H8 11. Is a hardcopy of daily specials provided? H9 Score if the restaurant has daily specials and provides a hardcopy. Score if the restaurant has daily specials but does not provide a hardcopy. Score if the restaurant does not offer daily specials. Signal to Get Attention of Server 12. Is a flag or other physical object provided at the table for a customer to get the server s attention? V12 Score if a flag or other physical object is provided at the table. Score if NO flag or other physical object is provided at the table. Restaurant Layout 13. Are tables arranged in rows or columns with wide aisles or are tables arranged against the walls? V7, H1 Score if tables are arranged in rows and columns with aisles at least 36 inches apart. OR Score if tables are arranged against the walls. Score if tables are not arranged in rows and columns with aisles at least 36 inches wide. OR Score if no tables are arranged against the walls. 14. Is the kitchen located in a separate room? H2 Score if the kitchen is located in a separate room. Score if there is an open kitchen (i.e. a customer can watch and hear the chef prepare meals). Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 13 of 26

14 Table Type 15. Are four-legged or large circular tables available? M6 Score if the restaurant offers four-legged tables where the legs are at the four corners and are 32 inches apart. OR Score if a large circular table is available. Score if the restaurant does NOT offer four legged tables and does NOT offer a large circular table. OR Score if the restaurant only has booths. 16. Are there round tables or booths? H4 17. Are there wide aisles between tables for a customer to move around using any necessary equipment (e.g., mobility device, cane, or service dog)? Score if there are round tables or booths. Score if there are NO round tables or booths. Aisle Width Between Tables Score if the aisles are at least 36 inches wide. Score if the aisles are less than 36 inches wide. Aisle Width: in. M4, V4 18. Does the restaurant offer a table where a customer using a wheelchair or scooter is not blocking an aisle? M5 Score if the restaurant offers a table where a customer using a wheelchair or scooter is not blocking an aisle. Score if the restaurant does NOT offer a table where a customer using a wheelchair or scooter is not blocking an aisle. Moveable Tables 19. Can tables be moved easily by pushing or pulling with a hand or fist? M9 Find a table that is not attached to a wall. Score if tables can be moved easily by pushing or pulling with a hand or fist. Score if tables cannot be moved easily by pushing or pulling with a hand or fist. OR Score if all tables are attached to a wall or bolted to the ground. Find a chair that is not attached to the floor or a table. Score if chairs can be moved easily by pushing or pulling with a hand or fist. Score if chairs cannot be moved easily by pushing or pulling with a hand or fist. OR Score if all chairs are attached to the floor or a table. Moveable Chairs 20. Can chairs be moved easily by pushing or pulling with a hand or fist? M10 #19 & #20 V8 Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 14 of 26

15 Accessible Place to Store Mobility Device 21. Is there an accessible place to store a mobility device while a customer is dining? M Is there minimal background noise? Score if there is an accessible open space (at least 3 ft. x 5 ft.) to store a mobility device while a customer is dining at the restaurant. Score if there is not an accessible open space to store a mobility device. Score if there are fewer than 3 sources of noise (e.g., other diners talking loudly, music, open kitchen, silverware, server noise, or air conditioning units). Score if there are 3 or more sources of noise. Score if the server, manager, or owner will turn down the music upon request. Score if the server, manager, or owner will NOT turn down the music upon request. Score if the restaurant never plays music. Space available: in. x in.. Background ise H6 Music Level 23. Will the server, manager, or owner turn down the music upon request? H11 CHEC-PS SECTION III RESTROOMS ITEM RULE Accessible restroom 46. Are all restrooms accessible? OR If there is only one accessible restroom available, is the accessible restroom centrally located? Score if the restrooms meet the requirements in Items Score if there are no accessible restrooms that meet the requirements in Items 47-59, or if the accessible restroom is not centrally located. Score if there are no restrooms on site. Score if you are able to open and close the restroom doors with a closed fist. Score if you are unable to open and close the restroom doors with a closed fist. Score if there are no restrooms on site. Score if the doorways are at least 32 inches wide. Score if the doorways are less than 32 inches wide. Sore if there are no restrooms on site. 47. Are the restroom doors (entrance and stall doors) equipped with accessible handles/latches that are operable with closed fist? 48. Are restroom doors (entrance and stall doors) wide enough to enter using a mobility device? Width of doors: in. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 15 of 26

16 49. Can the door handles be reached from a seated position? Score if the door handle is 9-54 inches from the floor for a side/parallel approach OR inches from the floor for a forward approach. Score if the door handle is not 9-54 inches for a side approach or is not inches for a forward approach. Score if there are no restrooms on site. Height of handles: in. Approach: 50. Can doors be opened easily by pushing or pulling with 2 fingers? Score if the entrance door is light enough to push or pull the door open with 2 fingers. Score if the door is too heavy to push or pull with 2 fingers. Score if there are no restrooms on site. Score if you can move the latches in order to lock the door with a closed fist. Score if you cannot move the latches with a closed fist. Score if there are no restrooms on site. 51. Can you manipulate the latches with a closed fist? 52. Is the space adequate that you can access all of the items you need to use (at least a 5-foot diameter circle) such as the sink, soap dispenser, and towels without having to back up if using a wheelchair? Score if all restrooms are accessible or if inaccessible restrooms have signs indicating the location of the nearest accessible restroom. Score if inaccessible restrooms do not have signs indicating the location of the nearest accessible restrooms. Score if there are no restrooms on site. 53. Are there grab bars located on each sidewall around the toilet? Score if grab bars are mounted at about a height of inches on each sidewall and are long enough to use from a variety of positions (recommended 42 inches). Score if grab bars are not present on each side wall or if they are not placed at the proper height or are not long enough. Score if there are no restrooms on site. Height of grab bars: in. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 16 of 26

17 54. Can you roll under the sink in a seated position without bumping your knees? Score if there is at least 29 inches between the floor and the bottom of the lavatory sink (excluding pipes). Score if there is less than 29 inches between the floor and the sink. Score if there are no restrooms on site. Score if the lavatory sink rim is no more than 34 inches above the floor and the faucet can be operated with a closed fist (see glossary). Score if the lavatory sink rim is higher than 34 inches above the floor OR if the facet cannot be operated with a closed fist. Score if there are no restrooms on site. Score if the soap and other dispensers and hand dryers are between 9 and 54 inches from the floor. Score if the soap and other dispensers and hand dryers are higher than 48 inches for a forward approach, or 54 inches for a side/ parallel approach. Score if soap, hand dryers, other dispensers are not provided or if there are no restrooms on site. Score if soap and other dispensers and hand dryers are operable with a closed fist Score if soap and other dispensers and hand dryers cannot be operated with a closed fist Score if soap, hand dryers and other dispensers are not provided or if there are no restrooms on site. Score if the bottom of any mirror is 36 inches or less from the floor. Score if the bottom of all the mirrors is more than 36 inches. Score if no mirror is provided or if there are no restrooms on site. Score if an accessible unisex or family restroom is available on site. Score if there is NO accessible unisex or family restroom on site. Score if there are no restrooms on site. Height to bottom of sink: in. 55. Can the faucet be reached from a seated position and operated with one closed fist? Height to sink rim: in. 56. Can you reach soap and other dispensers and hand dryers from a seated position? Height of dispensers: in. Approach: 57. Are they operable with one closed fist? 58. Is the mirror mounted so that you can see yourself from a seated or standing position? 59. Is there an accessible unisex or family restroom? Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 17 of 26

18 CHEC-R SECTION IV ACCESS TO RESTROOMS Path to Restroom ITEM 24. Can a person easily reach the restroom without encountering tables or chairs blocking his or her path? M11, V9 RULE Score if the path to the restroom is at least 36 inches wide and is clear of clutter (e.g., tables and chairs) or debris. Score if the path to the restroom is less than 36 inches wide or is not clear of clutter. Score if there are no restrooms on site. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 18 of 26

19 CHEC-PS SECTION IV AMENITIES ITEM RULE Drinking fountain 60. Can people with mobility impairments use a drinking fountain from a seated or a standing position (if a drinking fountain is provided)? Score if there is at least one drinking fountain with clear floor space that is at least 30 inches wide by 48 inches deep in front of the fountain, and with a spout that is no more than 36 inches above the floor. Score if there is no drinking fountain that meets this criterion. Score if there is no drinking fountain provided. Drinking fountain dimensions: Floor space - in. wide in. deep Height of sprout: in. Dimensions of floor space: in. wide in. deep Accessible phone 61. Can people with mobility impairments use a telephone from a seated or a standing position (if pay or public phones are provided)? Score if there is clear floor space that is at least 30 inches wide by 48 inches deep in front of at least one phone; if the highest operable part of the phone (including handset and dials) is no more than 48 inches above the floor or 54 inches if a side approach is possible; and if the cord is long enough to use by a person in a seated position (at least 18 inches long). Score if the phone does not meet the above mentioned criteria. Score if no pay or public telephones are provided. Score if there is a drive through window at the facility. Score if there is no drive through window at the facility, but a window would be appropriate (restaurants, pharmacies, banks, etc.). Score if there is no drive through window and it is not appropriate to have a drive through window at the building. Score if the drive-through window is reachable from a standard seated position in a car. (One should not have to open car door or lean out of car to reach window or manipulate tubes to use the window.) Score if the drive-through window is out of reach in a standard seated position in a car. Score if there is no drive through window available. Length of cord: Drive-through window 62. If appropriate, is there a drivethrough window? 63. If available, does using the drive through require minimal or no reaching, leaning, and/or lifting? Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 19 of 26

20 CHEC-R SECTION V ACCOMMODATIONS AND RECEPTIVITY Service Worker Training ITEM 25. Does the restaurant provide a training program on proper disability etiquette for the staff? M12, V17, H13 RULE Score if the restaurant owner or manager provides a training program on proper disability etiquette for the staff. Score if the restaurant owner or manager does not provide a training program on disability etiquette for the staff. 26. Does the restaurant provide a training manual or materials on proper disability etiquette to the staff? M13, V18, H14 Score if the restaurant owner or manager provides a training manual or materials on proper disability etiquette to staff. Score if the restaurant owner or manager does not provide a training manual or materials on proper disability etiquette to staff. Service Animals 27. Does the restaurant allow a customer to bring his/her service animal (e.g., service dog)? Score if the restaurant allows service animals. Score if the restaurant does NOT allow service animals. Reservations V Does the restaurant allow a customer to reserve accessible tables in advance? M15 Score if the restaurant takes reservations and reserves the accessible table for a customer using a mobility device. OR Score if the restaurant does not take reservations, but will accommodate a customer using a mobility device by reserving the accessible table for a scheduled time (e.g., customer wants to reserve the accessible table for 8:00 pm). Score if the restaurant does not take reservations and will not accommodate a customer using a mobility device by reserving the accessible table for a scheduled time. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 20 of 26

21 29. Does the restaurant allow a customer to reserve a table type (e.g., round table or booth) or allocation of table (e.g., against the wall) in advance? H15 Score if the restaurant takes reservations and reserves the table that accommodates the customer s needs. OR Score if the restaurant does not take reservations, but will accommodate a customer s needs by reserving the accessible table for a scheduled time (e.g., customer wants to reserve the accessible table for 8:00 pm). Score if the restaurant does not take reservations and does not reserve a table that accommodates the customer s need. Menu Type 30. Does the restaurant have a Braille menu? V10 Score if the restaurant has a Braille menu. Score if the restaurant does NOT have a Braille menu. 31. Does the restaurant have a large print menu? V If applicable, are alternative menu formats (Braille and/or large print) kept up-to-date? Score if the restaurant has a large print menu. Score if the restaurant does NOT have a large print menu. Keeping Menu Up-to-date V16 Score if the restaurant provides alternative menus and keeps them up-to-date. Score if the restaurant provides alternative menus, but does not keep them up-to-date. Score if the restaurant does not provide alternative menus. Reading Menu and Prices 33. Is the staff trained to read aloud the menu and prices to a customer? V14 Score if the staff is trained to read aloud the menu and prices to customers. Score if the staff is NOT trained to read aloud the menu and prices. Alternative Communication Method 34. Is the server trained to exchange notes with a customer for ordering meals or describing daily specials? H12 Score if the server is trained to exchange notes with a customer for ordering meals or describing daily specials. Score if the server is NOT trained to exchange notes with a customer for ordering meals or describing daily Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 21 of 26

22 specials. Score if the server or cook is trained to cut food (e.g., meat) into bite size pieces for a customer upon request. Score if the server or cook is NOT trained to cut food into bite size pieces for a customer upon request. Score if the server is trained to use the face of a clock to describe the location of food on the plate. Score if the server is NOT trained to use the face of a clock to describe the location of food on the plate or will not describe the location of food on the plate. Staff Cutting Food 35. Is the server or cook trained to cut a customer s food if requested? M14, V19 Staff Describing Position and Type of Food on the Plate 36. Is the server trained to describe to the customer where types of food are located on the plate (e.g., cornbread is located in the ten o clock position)? V Are detailed bills or receipts provided for the customer? Detailed Bills and Receipts H Is the restaurant s website accessible? Score if the bills or receipts have a description or list of meals and drinks ordered. Score if the bills or receipts do NOT have a description or list of meals and drinks ordered. Check if the restaurant has an accessible website prior to or after dining at the restaurant. Score if the website has alt tags (text describing graphics) and/or a link to a text only version of the restaurant s website. Score if the website does NOT have alt tags and/or a link to a text only version of the restaurant s website. Score if the restaurant does not have a website. Score if the comment card is provided at the table or the server or other staff member provides a comment card to the customer. Score if the restaurant has comment cards, but the server or other staff member does not offer a comment card to a customer. Score if the restaurant has a comment card/form online only or does not provide one year-round. OR Score if the restaurant does not have comment cards. Accessible Website V13 Comment Card 39. Does the restaurant or server give a customer a comment card to fill out? M17, H16 Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 22 of 26

23 CHEC-PS SECTION V AREA OF RESCUE ASSISTANCE Usability ITEM 64. Are all of the accessible features of the facility (elevators, restrooms, drinking fountains, curb cuts, sidewalks) in good working order? RULE Score if all accessible features are in good working order and are currently usable. Score if all accessible features are not in good working order or are currently unable to be used. Rescue assistance 65. Is there an exit route, including exit door that is fully accessible? OR Is there a designated area of rescue assistance? Accessible exit routes must meet the same requirements as accessible entrance routes. An area of rescue assistance is an area, which has direct access to an exit, where people who are unable to use stairs may remain temporarily in safety to await further instructions or assistance during emergency evacuation. Score if there is a designated area of rescue assistance (see definition above) or a fully accessible exit route. Score if there is no designated area of rescue assistance or fully accessible exit route. Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 23 of 26

24 Facility Information Restaurant Name and Address (including city and state): Contact person: Date: Description of building (ex. number of floors, approximate square footage): Start CHEC Time: End CHEC Time: CHEC Rater: Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 24 of 26

25 CHEC NOTES SITE # SECTION CHEC ITEM NOTES Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 25 of 26

26 CHEC NOTES SITE # SECTION CHEC ITEM NOTES Community Health Environment Checklist Restaurants (CHEC-R) 2010 Page 26 of 26

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