Northern Vending Company

Transcription

1 Northern Vending Company Services Overview Vending Coffee Water Store

2 About Our Company History and Experience as a Professional Service Northern Vending opened its doors in 1990 in Ann Arbor and has been providing goods and services to business throughout Michigan for more than two decades. Northern Vending Co. has grown from its beginning through the direction of owner Randy Rubin and a dedicated team of professionals. We began locally in Ann Arbor and built a strong base of local key throughout Lower Michigan such as city government, health care organizations, new technology startups, car dealerships and manufacturing. Strategic alliances were formed with our suppliers to bring value and variety to our product line. The resulting growth from 10 years of increase required us moving to a new larger location. In 2007, we purchased Acme Vending and some routes from other competitors adding another 180 locations. We also expanded our solutions in office coffee and water service and created our Healthy Living, Healthy Business slogan and Northern Healthy Tips snack program. By 2008, we added a sales and management team with over 20 years experience in office coffee vending and food service, creating a stronger more vibrant profile for marketing and sales. In 2013 we initiated Micromart services with many new offerings and the latest technology that set us apart from our competitors. Now, Northern Vending is a top ten privately owned vending service with over 600 locations in 13 counties. We have grown through our great product line with over 1200 skews and many new technology applications. Staying creative and fluid in market trends and new concepts has kept us on top of the competition. We are thankful to our customers and believe 2015 will be a great year as well.

3 One Solution Services The Best in Onsite Solutions for Vending, Micromart, Coffee & Water Services Multiple Service Offerings Being fluid and adaptable as a service is our strength. Northern Vending is a full-line service, offering vending, office coffee, single cup brewers, water filtration, coolers and Micro-mart services. Our warehouse is full of fresh products and equipment ready to go. We have state of the art order processing and trained staff to serve you. Customer Care New Products Professional support services We provide customer care for your account needs by phone or for billing, product inquires, service calls or general questions. New and trending products Our buyers bring the best products from the top brokers and suppliers from all over the Midwest to provide great variety and high quality products. Advanced Technology New Products Energy Efficient Innovation at work Credit card, smart phone payment, guaranteed vend, Micromart kiosks that have biometric login capability & smart phone scanners plus more! New Efficiency Offerings Many advances in compressors, lighting and overall energy use bring you savings in energy use as well as a cleaner, brighter vending experience. Wellness Programs Service Support Healthy Living, Healthy Business Northern Vending offers wellness programs in our industry with three different options to choose from depending on your company initiatives. Full Support Service Technicians Northern has trained service technicians ready to dispatch for your service needs. We carry the most common spare parts to quickly repair and equipment.

4 Fast Reliable Service Contact is easy, response is fast, we are here for you! Customer Service: Representatives are personally available 8-5, Monday through Friday. We also have an after hour s service line to receive your service request. We usually can get anything fixed in a few hours the same day. Quick Response: Service is dispatched after a call or has been We arrive to check the issue at your locations prepared with parts and the necessary tools. Phone: Fast service is one of the keys to our success. When you have a service call, we communicate it quickly to our service techs to repair you coffee, water or vending machine. Call contact: You may contact us at service@northernvending.com to request a service person when your machine does not work properly. Just send us business name, your contact information with a description of the problem. Also, if you have multiple buildings & floors, let us know that too. Website contact: The service is to inform us our equipment is not working northernvending.com, click on the contact page and fill out the form. #1 click service contact #2 fill out the form #3 we are on the way

5 The Latest Technology Credit Card, Debit Card, Apple Pay, Bill Recycler Our credit card readers serve a dual purpose for use with your card or use your smart phone. Cards Accepted:.10 cent user fee per transaction. Visa Debit is also accepted as well. Northern Vending installs state of the art readers from USA Technologies, the nation s largest secure wireless credit card provider. Credit is fast and easy. The vending machines will still accept cash for those who prefer to purchase that way. The bill recycler can be mounted in most of the machine models and types. To use, insert a large bill ($20 or $10) into the recycler, press the coin return button, your change will come back in fives. We place a sticker like the one below on the machine to let customers know that the machine has a recycler for them to use to break bills. It has no cost to you, our customer. Breaking large bills is now easy and fast. Ask for a recycler for your installation.

6 Cold Beverage Machines Commercial Glass Front and Landscape Style Landscape Model Wide Holds most beverages: cans, bottles, juice, energy and sports drinks, but no glass bottles (glass front vendor only) Glass Front Vendors Wide Holds all beverages containers: cans, bottles, juice, energy and sports drinks and glass bottled drinks

7 Beverage Selection List Over 80 Beverages to choose from! Use our List for a Survey, Pick your Own Beverages!

8 Vending Snack Program We design the menu to fit your company culture Brighter, Lighter, Greener Snack Experience. Our snack machines have the latest guarantee vend system to minimize hang ups and even refund your money. LED lights offer a brighter, clean look as you shop. A sensor for the lighting turns off after non-use to save you money. Pay using cash or credit or debit*. Northern Healthy Tips is our own program that both educates and informs buyers using three parameters. We provide signage and help you promote wellness. It is not medical advice, just a general nutritional parameters. We place the decal on the machine to easily connect the color with the nutritional values under each column The Healthy Tip Decal is easily seen above the key pad for quick reference for consumers. Stop Lights symbolizes direction translating safety to nutritional choices suggesting attention to nutrition, suggests rare, occasion or often consumption. The Informative Color Code references 6 nutritional parameters for an informed selection by the consumer..

9 Hot Beverage Merchandiser Delicious, hot coffee and assorted hot beverage choices Northern Vending uses Fresh Roasted Coffee for your enjoyment. A Philadelphia Tradition since 1854, Ellis Coffee Company has made quality our number one goal. We use up to date technological innovations in roasting and packaging while offering a selection of the finest coffee beans from around the world. Our commitment to serving you the best cup of coffee possible continues; therefore, only the finest grades of coffee are used in producing the premium blends that have come to be expected from Ellis. Fresh, Delicious Hot Beverages Coffee, Tea Cocoa, Espresso, Latte, Cappuccino As well as specialty drinks like Vanilla Mocha!

10 Fresh Food Program We design the menu to fit your company culture Look over our 9 page fresh food menu! Over 140 Fresh Foods! Free Samples Available sales@northrnvending.com Ask for our menu!

11 Vending Commission Option Program Option for Commissions on Sales Vending commissions are a portion of the sales that goes back to the customer. We can calculate that in to your pricing and build sales several ways. Machine Meter: Our professional driving staff reads the meter on the beverage machine and records it every visit when restocking. Processing: All drivers report meter readings at our Driver Check-in station. The meters in the driver s book are typed into your account directly by the driver the same day of the restocking. Tabulation: Meter readings are tabulated for each machine over a month period for each vend, and then totaled and your percentage is completed. Our drivers use a daily route book which has the product planograms for that day and the different product needs. Readings are written into the route book on each machine. Subsidy readings are then reported at the end of the day.

12 Fresh Coffee Selections Delicious coffees offering the best variety! FRACTION PACK & FILTER PACK Royal York York 100% Colombian Royal York Decaf 100% Colombian Filter Pack Roasters Private Blend Folgers Classic Roast Folgers Filter Pack Folgers Decaf Folgers Gourmet Supreme Maxwell House Master Blend Maxwell House Decaf Maxwell House Regular Maxwell House French Roast Special Delivery Filter Pack SPECIALTY & FLAVORED COFFEE Vienna Roast House Blend Mocha Java Hose Blend Decaf Colombian Supremo Napoli Kona (Whole Bean/ Ground Bulk) GOURMET FRACTION PACK PROGRAM Rain Forest Alliance German Chocolate Cake Rain Forest Alliance Vanilla Hazelnut Cream Rain Forest Alliance Vanilla Cream Donut Shop Dark Colombia Las Hermosas Rain Forest Alliance French Roast Sierra Verde Organic Caribou House Blend Caribou Daybreak Morning Roast Caribou French Roast Seattle s Best Level 3 Coffee Seattle s Best Light & Lively Starbucks House Blend Starbucks Decaf House Blend Starbucks Café Verona Starbucks French Roast

13 Coffee Service Programs Conference Room. Lunch Room or Cafe *FREE COFFEE HOUSE SET UP WITH OUR OFFICE COFFEE SERVICES*

14 Iced Tea & Coffee Programs Brew Cold Tea & Fresh Brewed Coffee from the Same Brewer What is trending in breakrooms is coffee in the morning, Ice tea in the afternoon. This brewer can do both functions, offering versatility, quality and a small footprint. We provide the servers and several flavors of brewed tea. Alternate brew funnels are provided also. These blends are created especially for fresh brewed iced tea. It's convenient too! Tea bags come in different weight depending on the equipment you are using. ONE BREWER - TWO APPLICATIONS Coffee& Cold Brewed Ice Tea High volume brewer shown with tea or coffee servers

15 Water Coolers & Filtration Point of Use & Water Purification DIRECT CHILL MEDIUIM VOLUME ELIMINATOR & TERMINATOR COOLERS STANDARD VOLUME ROBO COOLER HIGH VOLUME

16 Micro Market Services A Full Convenience Store in Your Business Micro Market Services DELI FRESH FOODS- FREE INSTALLATION WELLNESS - BIOMETRIC LOGIN SKEWS User Friendly Scan Tags or Biometric Login Fast-Scan, Swipe and Pay! Easy Sign Up Subsidy Programs Wellness Products We install micro market store in your business! Quick to install Great Product Variety Free Installation

17 Free Install Fast results Professional Installation free of charge to your business! Assessment Before we install, we check for electrical requirements, plumbing needs and space size to make transition smooth and easy and let you know if there is something that is needed to install the requested equipment. We ask you about safety rules and security protocol on premises to prepare our staff. Examine Entrance Access We check the loading docks and doors to see the type of delivery needs and equipment for your install day. We measure doorways and carefully examine the path between entrance and the install space to make sure there are no obstructions, Load & Check After the machines are in place and turned on, we check to make sure that the equipment working after delivery. Moving sensitive electrical equipment with advanced electronics and computerized systems needs caution. When we are done, we make sure the area is clean and picked up from the move. We take the Stress out of Change! Through onsite assessment, communication and careful planning

18 Our Sustainability Goals Innovative Solutions in Sustainability Northern Vending recycles hundreds of tons of cardboard annually from countless boxes from our inventory. We also collect and return bottles to Pepsi and Coke as well as other bottlers. We carefully choose products whose company mirrors care for our world and those individuals who work hard to produce that item.

19 Quote Our Services Contact, Pricing & Installation Thank you for looking at our company! We would like to make an appointment with you for a site visit, listening to your goals and needs. We will also look at what equipment would best suit each area. We then create a program with unique product and great pricing that fit your culture. We work with you on wellness programs, employee incentives and specialty products for executives and special guests. Once agreed, we can start service. We then coordinate with the current vendor for and install our equipment on a date 30 days from your approval. Northern Vending is your choice for change. sales@northernvending.com or fill out the contact form on the web