MARKET REQUIREMENTS Artisan Central Stallholder Requirements.docx Page 1 of 7 last revised 5-Nov-17

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1 MARKET REQUIREMENTS Thank you for your expression of interest in having a stall at Artisan Central. Artisan Central will be held on the last Sunday of every month. From October, 2017 markets will be held at our new premises at the Greensborough Masonic Centre, 23 Ester St, Greensborough. Artisan Central is an indoor and outdoor makers market that trades in wet weather, with the exception of weather that may be considered too dangerous for outdoor trading (e.g. hail storm, gusty winds, icy conditions, etc.). The act of making a booking at Artisan Central implies your acceptance of all requirements in this document as a stallholder. It is the responsibility of all potential stallholders to read this carefully. In applying to be a stallholder at Artisan Central you are agreeing to all the requirements in this document, so please read this document thoroughly and carefully before submitting your application Artisan Central Stallholder Requirements.docx Page 1 of 7

2 TABLE OF CONTENTS MARKET REQUIREMENTS... 1 TABLE OF CONTENTS... 2 MARKET DATES APPLICATION ASSESSMENT... 3 PRIOR TO MARKET... 3 Insurance... 3 Product photos... 4 Advertising - General... 4 Advertising Your Commitment... 4 Stall Fees... 4 Payment Methods for Stallholder Registration... 5 STALL PREPARATION... 5 Stall Display... 5 Stalls and Merchandise... 5 ON MARKET DAY... 6 Cancellation... 6 Market Times... 6 Safety and Evacuation Procedures... 6 Access and Unloading... 6 Stall Display... 6 Courtesy and Respect for Others... 7 Facilities... 7 Parking and Traffic... 7 Environment and Rubbish Removal Artisan Central Stallholder Requirements.docx Page 2 of 7

3 MARKET DATES 2017 Sunday, 23 rd April Sunday, 28 th May Sunday, 25 th June Sunday, 23 rd July Sunday, 27 th August Sunday, 24 th September Sunday, 29 th October 2018 Sunday, 26 th November Sunday, 25 th February Sunday, 25 th March Sunday, 29 th April Sunday, 27 th May (TBC) Sunday, 24 th June Sunday, 29 th July Sunday, 26 th August Sunday, 30 th September Sunday, 28 th October Sunday, 25 th November APPLICATION ASSESSMENT Thank you for your interest in Artisan Central. Please approach this market with an open mind and be prepared to give any positive or negative feedback, in writing, by ing us: This will help us to support you and improve the market going forward. Where possible, we will return enquiries within 72 hours. Participation in an Artisan Central market is subject to your acceptance of these requirements. This is a market for makers, so the person running the stall on the day MUST be the person who has created/designed ALL items for sale on that stall. Preference will be given to local makers (within the Nillumbik shire and neigbouring shires of Banyule, Whittlesea and Manningham), although others are more than welcome to apply and will be approved space permitting. As this is a niche boutique market with limited stall space, the organisers reserve the right to refuse applications. To increase variety for our customers and prevent competition between stallholders, at each market there will only ever be one stall selling an item that uses the same creative process and/or materials. For example, in the case of jewellery, there will only ever be one silversmith, one ceramic artisan and one glass artisan. All requests for positions on market day (eg. Next to a colleague, corner stall, etc) must be stated via . They will be considered, but cannot be guaranteed. When allocating sites, preference will be given to when payment is received. Renting a stall does not create any form of tenancy or imply a future right or licence. Stalls are rented to approved stallholders on a per market basis. Stall rental is at the discretion of management. Chairs are available for use at the hall. PRIOR TO MARKET Insurance A minimum of $10 million Public Liability Insurance is compulsory for all stalls. Skincare or consumable products are required to have $20 million Product Insurance of their own, in addition to public liability insurance Artisan Central cannot provide Product Insurance. Artisan Central is able to provide Public Liability Insurance cover for stallholders at a cost of $10 per market. If you have your own insurance, a copy must be ed to market management prior to market day). Stallholders have full responsibility for all licences and insurances, including Workers Compensation and OH&S. Artisan Central and its organisers will not be held liable for any loss, theft or damage to artwork or goods on site. Stallholders must comply with the Victorian Health and Safety Act to ensure that stall set up will not jeopardise public safety. Artisan Central and local Council will not accept any responsibility for injury or death to any person on site Artisan Central Stallholder Requirements.docx Page 3 of 7

4 Product photos We require a minimum of 3 photos of your products and/or stall setup before your application will be considered. These photos, once submitted, may be used by Artisan Central for marketing purposes. Advertising - General Our mission is to help and support you in growing your business as you help and support us in growing ours. The success of Artisan Central depends on every stallholder having an active role with marketing: let your customers know where you will be displaying your beautiful creations and also what other businesses will be there. Markets exist to support small businesses in gaining more exposure it s fundamentally a cheap and effective way of advertising your business. We all support each other by bringing our respective customers to the marketplace thereby increasing everyone s exposure. To keep marketing costs low and therefore stall fees low, we require all stallholders to assist in the promotion of market day. Every little bit helps, and remember when you promote your own attendance at Artisan Central you are also helping your fellow artisans. Other ideas and suggestions are welcome. Advertising Your Commitment What you are committing to in agreeing to these requirements: 1. Share, like, promote on Facebook, Twitter or other social networking sites In the week leading up to the market, share at least one post per day from the Artisan Central page on your business and/or personal page 2. Place ads in school newsletters Arrange for at least one local school, in the Nillumbik or neighbouring shires, to place our FREE Kids Craft flyer for the month in their school newsletter 3. Distribute flyers locally Deliver at least 100 flyers for the current month to houses in the Nillumbik or neighbouring shires 4. Obtain permission to place posters on community, club or other noticeboards or in shop windows Organise for posters to be displayed on at least 5 noticeboards or windows 5. Help put up roadside banners in the week leading up to market day. Put up at least 3 roadside banners or signs You do not need to do all the above, but you must fulfil at least one of the five categories for promotion. Stall Fees This section does not apply to stalls for non-profit organisations. Market stalls may not be transferred, sold or sublet. Sharing of stalls by a maximum of 2 stallholders is allowed, however all names must be on the initial application. Purchase of Public Liability insurance must be paid individually when sharing a stall. Upon notification that your stall has been approved, your stallholder registration fee for the first market nominated must be paid within 48 hours of approval to the nominated bank account. For applications received and confirmed within 7 days of the market date, you will be required to make payment within 24 hours. Failure to pay by the due date will result in your stall space being offered to the next applicant on the list. To qualify for Early Bird Fee, payment must be made within 2 weeks of last market Artisan Central Stallholder Requirements.docx Page 4 of 7

5 REGISTRATION FEES Stall size Market fee Early Bird Fee Stall registration fee indoor 2m W x 1.5m D $40 $32 Stall registration fee outdoor 3m W x 3m D $30 $24 OTHER CHARGES Public Liability Insurance cover $10 per market 6 foot trestle tables $5 per market Power Credit card facility for customer use Payment Methods for Stallholder Registration $5 per market $5 per market (payable with first transaction) + 2.6% per transaction We accept VISA, MasterCard, American Express and Diners Club. We prefer Direct Deposit to the following bank account: Account details- BSB: Account number: Acct name: Rebel IT Pty Ltd Ref: <mmm> <company name> Where: <mmm> is the month of the market(s) you are paying for and <company name> is your business name and/or surname eg. AUG Artisan Central We also accept VISA, MasterCard, American Express and Diners Club over the phone (incurs and additional 2.6% surcharge) STALL PREPARATION Stall Display This section does not apply to stalls for non-profit organisations. Stall display should present a creative and successful image. Stallholders must make every effort to merchandise their stalls and aspire to make their stalls as presentable as possible to attract customers. If you are hiring a table, please bring your own tablecloth. It is your responsibility to ensure that your products are not breaching copyright. Stalls and Merchandise This section does not apply to stalls for non-profit organisations. All products sold at Artisan Central require management approval prior to being offered for sale in Artisan Central. All products must be designed and/or made in Australia by individuals selling the products at Artisan Central. Products can be designed in Australia and made overseas but must be sold by the designer. Business card details and photos submitted may be used by Artisan Central for marketing purposes. To ensure variety, double stalls cannot be booked. All products must comply with relevant safety and compliance standards. All food stalls must comply with VIC Health Department regulations. This is the responsibility of the stallholder. If you are adding any new product(s) to your stall that was not noted on your original application, you MUST re-apply before market day, as we cap categories to keep things fair for everyone. If you do not comply with this you may be asked to remove those items from sale on market day Artisan Central Stallholder Requirements.docx Page 5 of 7

6 As this is a boutique market, please ensure that you price your items according to the work, materials and time involved. ON MARKET DAY Cancellation Once payment has been made, there is no refund on stall fee if stallholder cancels (except in extreme circumstances). The fee can be transferred to a subsequent market, within 3 months, if at least 24 hours notice of cancellation is given. If a stallholder does not turn up, without notification, registration at future markets will be denied for 6 months, although extenuating circumstances will be considered. Market Times Trading is restricted to advertised hours (10:00 a.m. 3:00 p.m.). Food and drink providers may start trading 30 minutes prior to the advertised starting time, primarily to service stallholders before they commence trading. Setup time is strictly from 8:30am. You must be ready to trade by 10:00am. If you require additional set-up time please let us know and we will let you know if this can be accommodated. To comply with OH&S, if you arrive too late to be set up by 10:00am you will not be permitted to trade and will forfeit your fees. You must continue to trade until close at 3:00pm. You may not commence packing up before 3:00pm. If you do, you will be asked to stop packing and resume trading. You may be denied stall space at a future market if you start packing up early. Extreme circumstances will be considered an exception. Stallholders are permitted setup and pack up time as follows: SETUP: between 8:30am and 10:00am and PACKUP: between 3:00pm and 4:30pm Safety and Evacuation Procedures Please take note of all exit signs in the building and emergency assembly points. Ensure your stall is not a public hazard in any way. Access and Unloading We ask that all stallholders use the carpark immediately next to the hall ONLY while unloading and packing up. This will free up the carpark for customer convenience, thereby increasing your exposure during market hours. Setting up please park, unload and move your items to your allocated space in the hall and then move your car out of the hall carpark BEFORE you start setting up your stall. 3 hour parking is available at the Woolworths carpark and all day parking is available at the sports fields across the road. Packing up please pack all items completely ready to load into car BEFORE you move your car back to the carpark immediately next to the hall. Stallholders are expected to be patient, courteous and considerate when driving on and off site and during set up, pack up and trading. Failure to respect those around you will result in you being asked to vacate the premises immediately. All stallholder vehicles entering the park do so at their own risk. The stallholder will pay any damage made by stallholders to Banyule Council. For example: if you hit a power pole you will be liable for the full replacement cost of the pole, and so forth. We recommend that stallholders driving into the park should carry third party property car insurance to cover any property damage that may occur. Stall Display Public access ways must be kept clear always with all merchandise, equipment signs etc. within stall boundaries. All outdoor stall equipment shall be firmly secured to protect personal and public safety. Marquees/umbrellas used outdoors MUST be secured by water/sand weights or pegs on all 4 legs. You may NOT use your car to secure your marquee as it will be required to be moved before commencement of trading Artisan Central Stallholder Requirements.docx Page 6 of 7

7 Do not attach any banners, bunting, posers, etc. to the walls using blu-tac or any material that would cause damage to the wall. No permanent hanging devices may be attached to the hall. Ensure all tables are covered by tablecloths that cover front and sides of table to ground level, so that excess merchandise, packaging and general market tools are kept neatly out of sight. Courtesy and Respect for Others Facilities Customers shopping in Artisan Central are to be treated with courtesy and respect. We insist on fair trading practice consistent with Consumer Law. Stallholders may not insult or intimidate other stallholders, customers or staff. Stallholders are required to remove all rubbish and materials in and around their stalls at close of trading. Offensive behaviour will result in the offender being required to leave the site immediately and they will not be invited back to Artisan Central. You may bring your own food and refreshments. Please ensure that you remove all rubbish and food scraps at the end of the day and clean up any spills. The market is a family oriented, child-friendly event. Please ensure appropriate behaviour at all times. Alcohol is not permitted. The venue is non-smoking. Please be considerate towards non-smokers. Please note: it is now illegal to smoke within 5 metres of an entrance to a non-smoking venue. When smoking outside, please ensure you are at least 4 metres away from any outdoor food stalls. Ladies and Gents rest rooms and a disabled toilet are available inside the hall. Further male and female public toilets are available outside the hall. Parking and Traffic Free all day parking is available across the road at the sports grounds and there is limited off-street parking within streets surrounding the park. Stallholders must read the parking signs carefully. Stallholders shall obey all local traffic and parking regulations and not inconvenience local residents and members of the public and respect their premises and property. Streets have mixed parking regulations; it is the stallholder's responsibility to ensure they read all signs. Environment and Rubbish Removal Stallholders are responsible for the removal of their own rubbish from their immediate stall location. Failure to do this may result in a levy imposed to offending stallholders. Please try to reduce waste and use recycled and/or recyclable packaging and materials where possible. We would like to thank you for taking the time to read these Requirements and look forward to sharing a successful market day with you. Kind Regards, The Artisan Central team 1711 Artisan Central Stallholder Requirements.docx Page 7 of 7