ITALIAN. Learn a Language. Linguaphone. Unit 2: Excuse Me, Please!

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1 ITALIAN Learn a Language Unit 2: Excuse Me, Please! Linguaphone

CONTRIBUTORS Linguaphone Linguaphone Group Liongate Enterprise Park 80 Morden Road Mitcham CR4 4PH United Kingdom Course Director Writer Italian adaptation Designer Recording Producer Voices Michael

2 CONTRIBUTORS Linguaphone Linguaphone Group Liongate Enterprise Park 80 Morden Road Mitcham CR4 4PH United Kingdom Course Director Writer Italian adaptation Designer Recording Producer Voices Michael Buckby Michael Buckby with Terry Hawkin Paola Tite Alan Field Class Productions Limited The Speech Recording Studio Silvana Camilletti Amanda Carlton Luigi Chiappini John Foley MCMXCIX LG & DE Limited, London This impression 2009 All rights reserved. No part of this publication, or related recorded material, may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the Linguaphone Group. Linguaphone signature tune composed and arranged by Produced and recorded by Ralph Allwood Joe & Co Design production and setting by Atelier Design Reproduction by Graphic Ideas Studios LINGUAPHONE ACADEMIC ADVISORY COMMITTEE Chairman: Members: Professor the Lord Quirk, D.Litt., FBA, (Randolph Quirk) Member (Independent), House of Lords; Past President of the British Academy; sometime Vice-Chancellor, University of London; formerly Quain Professor of English, University College London; grammarian of the English Language; Hon. Fil. Dr (Lund, Uppsala); Hon. Doct. d'univ. (Paris, Liège, Nijmegen); Hon. LL D (Reading); Hon. D.Litt. (Leicester, Salford, Newcastle, Durham, Glasgow, Bar Ilan, Southern California, Brunel); Hon. D.U. (Bath, Essex, Open); Hon. D.Sc. (Aston); Fellow of the Royal Belgian Academy of Sciences, of the Royal Swedish Academy, of the Finnish Academy of Sciences, and of the Academia Europaea. Professor Ian T M Gow, MA, Ph.D., Dip Jap, FIL(Hon.), FRSA, Director, School of East Asian Studies, University of Sheffield; Member: Office of Science and Technology's Asia Pacific Advisory Group, UK-Japan 2000 Education Committee; formerly Director, Scottish Centre for Japanese Studies and Deputy Principal, University of Stirling. Professor Nigel B R Reeves, OBE, MA, D.Phil., FIL, FRSA, CIEx, Goethe Medaille of the Goethe Institute, Professor of German and Head of the Department of Modern Languages, Aston University, Member of Board, Institute of Germanic Studies, University of London, Vice-President, Institute of Linguists. Professor Albert Sonnenfeld, AM, Ph.D. (Princeton), Officier, Ordre des Palmes Académiques, Officier, Ordre des Arts et des Lettres, Marion Frances Chevalier Professor of French and Comparative Literature, and (from 1986 through 1998) Chairman, Department of French and Italian, University of Southern California; formerly Professor of French and Chairman, Department of Romance Languages and Literatures, Princeton University. Emeritus Professor J C Wells, MA (Cantab), Ph.D. (London), FBA, Emeritus Professor of Phonetics at University College London. Christine Wilding, BA, former Director of the British Institute of Florence, former Director of the Association for Language Learning, Chevalier dans l Ordre des Palmes Académiques.

@@@@@ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@ @@@@@@@@@ @@@@ UNIT 2 EXCUSE ME, PLEASE! SCUSI, PER FAVORE!

He observes the activity at the railway station.

Marco has a coffee, buys a magazine and takes a taxi to his hotel.

all, make the most of a small amount of language. There s no magic wand to enable you to speak fluent Italian overnight.

will help you get by in a variety of situations.

each other if they know each other well. 2.2 KEY LANGUAGE Good morning, good afternoon, hello! Excuse me, please. Thank you.

16 17 18 LEARNING STRATEGIES 19 A cappuccino, please. There you are.

Try to learn the Italian phrases, then cover up the English KEY LANGUAGE on this page.

then try saying the sentences again, gradually increasing the time gap.

So, this strategy can be summed up as: (i) read and listen; (ii) repeat after the speakers; (iii) repeat with the speakers;

then test yourself: when you hear the Italian for the following, repeat it: a Excuse me. b A cappuccino, please.

L Hotel Bellavista, per favore L Hotel Bellavista è lì. Il ristorante, per favore Scusi, signora. Grazie, signore.

e e e e e e e e e e e e e e e e e e e e e e e @@@@ @@@@ e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e @@@@

3 UNIT 2 EXCUSE ME, PLEASE! SCUSI, PER FAVORE! UNITÀ 2 PART A: KEY LANGUAGE 2.1 WELCOME TO SIENA! Your teacher, Marco, arrives in Siena by train. He observes the activity at the railway station. Mr Pavoni, a business manager, is welcomed by his company representative, Mrs 14 Bennati. Marco has a coffee, buys a magazine and takes a taxi to his hotel. 15 In this unit you can learn how to: say hello and goodbye, please and thank you; attract people s attention; and, above all, make the most of a small amount of language. There s no magic wand to enable you to speak fluent Italian overnight. Goodwill is important, though.as you listen to Marco in Siena, you ll find that a smile and the word please! will help you get by in a variety of situations. Note also the way Italian people behave when meeting, either with a formal handshake and stating their name, or by embracing each other if they know each other well. 2.2 KEY LANGUAGE Good morning, good afternoon, hello! Excuse me, please. Thank you. 2.1 BENVENUTO A SIENA! 2.2 PAROLE CHIAVE Buongiorno! Scusi, per favore. Grazie. Marco arriva a Siena LEARNING STRATEGIES 19 A cappuccino, please. There you are. The Bellavista Hotel, please The Bellavista Hotel is there. The restaurant, please Excuse me, madam. Thank you, sir. Try to learn the Italian phrases, then cover up the English KEY LANGUAGE on this page. Looking at the page opposite, see how much of the English you can remember, then cover up the Italian phrases and do it in reverse. Remember to work through every section with the book and recording as many times as you need in order to feel comfortable with the language. In unit 1, you learned the sequence: read and listen, then repeat after, and then with, the Italian speakers. Now add another step.when you have repeated after and with the speakers, try to keep the language in your mind while you do something else.then try saying the sentences again, gradually increasing the time gap. In this way, the KEY LANGUAGE will become part of your long-term memory: you will have learned it! So, this strategy can be summed up as: (i) read and listen; (ii) repeat after the speakers; (iii) repeat with the speakers; (iv) repeat without an immediate model. Practise doing this sequence with the key Italian sentences in 2.2 opposite.then test yourself: when you hear the Italian for the following, repeat it: a Excuse me. b A cappuccino, please. c The Bellavista Hotel. d Thank you. Un cappuccino, per favore. Ecco a lei. L Hotel Bellavista, per favore L Hotel Bellavista è lì. Il ristorante, per favore Scusi, signora. Grazie, signore. 8 otto @@@@ e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e Valle d Aosta Sardegna Trentino-Alto Adige Veneto Lombardia Piemonte Emilia Romagna Liguria Toscana Marche Umbria Lazio Abruzzi Molise Campania Puglia Basilicata Sicilia Friuli-Venezia @@@@@@@@@

UNIT 2 EXCUSE ME, PLEASE! SCUSI, PER FAVORE! UNITÀ 2 2.3 OVER TO YOU You now know how to use Italian to do some useful jobs.

2.4 STRATEGIES It s a good idea to train yourself to listen and to read in a positive way, picking out the words that carry the message, and ignoring what is less important.

5 VOCABULARY You ll find it easier to understand people if you anticipate the words you might expect to hear in a particular situation and learn them.

Look at the list of words below and tick any you expect to hear the Italian for. Learn the Italian for all 22 the words you ticked.

then cover it up and write it down from memory. Do this with all the words, and then with four or five at a time. Use this technique again if you find it useful.

b Mi porti all Hotel Bellavista, per favore. c Potrebbe indicarmi dove si trova il ristorante 2.

Kleenex (tissues) 10 Panorama (a news magazine) 11 a (bed)room 12 number 13 eleven 14 and 15 the telephone 16 is 17 a/one minute 18 can I help you 19 spaghetti 1 signora 2

telefono 16 è 17 un minuto 18 prego 19 spaghetti A useful way of dealing with any words you find difficult to remember is to copy them out with their English meanings on a slip

4 UNIT 2 EXCUSE ME, PLEASE! SCUSI, PER FAVORE! UNITÀ OVER TO YOU You now know how to use Italian to do some useful jobs. Look at the photos on the 20 opposite page, and: a say you d like a cappuccino; b ask to be taken to the Bellavista Hotel; c ask for the restaurant. 2.3 TOCCA A LEI Esempio: a Un cappuccino, per favore! 2.4 STRATEGIES It s a good idea to train yourself to listen and to read in a positive way, picking out the words that carry the message, and ignoring what is less important.what message is conveyed in the three examples on the page opposite 2.5 VOCABULARY You ll find it easier to understand people if you anticipate the words you might expect to hear in a particular situation and learn them. In this unit, you will hear Marco in the 21 station buffet, at the newspaper kiosk, taking a taxi, and arriving at the hotel. Look at the list of words below and tick any you expect to hear the Italian for. Learn the Italian for all 22 the words you ticked.then, when you have listened to part B, check how well you anticipated. One good technique is to concentrate on a word and to try to photograph 23 it in your mind.then cover it up and write it down from memory. Do this with all the words, and then with four or five at a time. Use this technique again if you find it useful. 24 (The words in these lists are always given in the order in which you hear them.) STRATEGIE a Mi porti un cappuccino, per favore. b Mi porti all Hotel Bellavista, per favore. c Potrebbe indicarmi dove si trova il ristorante 2.5 VOCABOLARIO a b c 1 Mrs 2 welcome to 3 straight away 4 a brioche (a kind of bun) 5 a mineral water 6 a toasted cheese and ham sandwich 7 the Conference Centre 8 goodbye 9 some Kleenex (tissues) 10 Panorama (a news magazine) 11 a (bed)room 12 number 13 eleven 14 and 15 the telephone 16 is 17 a/one minute 18 can I help you 19 spaghetti 1 signora 2 benvenuto a 3 subito 4 una brioche 5 un acqua minerale 6 un toast 7 (il) Centro Congressi 8 arrivederla 9 dei Kleenex 10 Panorama 11 una camera 12 numero 13 undici 14 e 15 il telefono 16 è 17 un minuto 18 prego 19 spaghetti A useful way of dealing with any words you find difficult to remember is to copy them out with their English meanings on a slip of paper, and carry it about with you. Use any spare moments to revise the words. 2.6 LOOKING AHEAD Similarly, you ll understand people better if you think in advance about what they are likely to say in certain situations. So, when Marco asks for a cappuccino at the station café, he doesn t say I d like you to bring me a cappuccino, please, but simply A cappuccino, please. Note down in English similar phrases you might hear or need to say: a at a newspaper kiosk (e.g. Some Kleenex, please.); b in a hotel; c in a restaurant. 2.6 POSSO PREVEDERE Dei Kleenex, per favore. 10 dieci undici 11

UNIT 2 EXCUSE ME, PLEASE! SCUSI, PER FAVORE! UNITÀ 2 PART B: LANGUAGE IN ACTION 2.

as you listen, note down in English ten other instances you hear of the same strategy being used.the photos on the opposite page give you some clues. 2.7 ORA CAPISCO 2.

you will understand other signs more easily.

Siena c Ristorante 4 Italian State Railways Siena d Ferrovie Italiane FS Siena 5 Passport (type) Photos e Bar Tabacchi 6 Bellavista Hotel f Reception 7 Reception g Uscita 8 Telephone h Telefono 9

9 TRASCRIZIONE 27 28 THE STATION Franco Mrs Bennati Marisa Yes, my name s Marisa Bennati. Franco Good afternoon. My name s Franco Pavoni. Pleased to meet you. Marisa Pleased to meet you.

Customer 1 A cappuccino, please. Customer 2 A brioche, please. Customer 3 A mineral water, please. Customer 4 A toasted cheese and ham sandwich, please.

Marco Panorama, please. Newsagent Thank you. THE TAXI RANK Marco Bellavista Hotel. Taxi-driver Bellavista Hotel Marco Yes, Bellavista Hotel. BELLAVISTA HOTEL Marco The reception, please.thank you.

Marco And excuse me, the telephone, please Receptionist The telephone s there. Marco Oh! Thank you! Marco Mr Deluca, please... One minute, please!

5 UNIT 2 EXCUSE ME, PLEASE! SCUSI, PER FAVORE! UNITÀ 2 PART B: LANGUAGE IN ACTION 2.7 NOW I UNDERSTAND To ask for a cappuccino, to ask where the telephone or the restaurant is, Marco simply 26 says what he wants, and adds please (Un cappuccino, per favore.).as you listen, note down in English ten other instances you hear of the same strategy being used.the photos on the opposite page give you some clues. 2.7 ORA CAPISCO 2.8 GOT IT When you arrive at a station in Italy, you will see signs such as: Treni in arrivo (Arrivals), and FS (Ferrovie dello Stato, the Italian national railway company).you will understand other signs more easily. For example, say which Italian sign in the righthand column below matches each English sign in the left-hand column: 1 Exit a Hotel Bellavista 2 Coffee Bar/Tobacconist b Foto Tessera 3 Welcome to Siena c Ristorante 4 Italian State Railways Siena d Ferrovie Italiane FS Siena 5 Passport (type) Photos e Bar Tabacchi 6 Bellavista Hotel f Reception 7 Reception g Uscita 8 Telephone h Telefono 9 Restaurant i Benvenuti a Siena 2.9 HERE S THE ENGLISH EQUIVALENT OF THE TRANSCRIPT WHICH APPEARS ON THE PAGE OPPOSITE. 2.8 HA CAPITO 2.9 TRASCRIZIONE THE STATION Franco Mrs Bennati Marisa Yes, my name s Marisa Bennati. Franco Good afternoon. My name s Franco Pavoni. Pleased to meet you. Marisa Pleased to meet you.welcome to Siena. THE STATION CAFÉ Marco Hello! Excuse me, please. Waiter Yes, sir Marco A cappuccino, please. Waiter A cappuccino. Straight away. Waiter There you are. Marco Thank you. Customer 1 A cappuccino, please. Customer 2 A brioche, please. Customer 3 A mineral water, please. Customer 4 A toasted cheese and ham sandwich, please. THE TAXI RANK Marisa The Conference Centre, please! Goodbye, Mr Pavoni! Franco Goodbye! THE STATION CAFÉ Marco Goodbye. Waiter Goodbye. AT THE NEWSAGENT S Customer Some Kleenex, please.thank you. Marco Panorama, please. Newsagent Thank you. THE TAXI RANK Marco Bellavista Hotel. Taxi-driver Bellavista Hotel Marco Yes, Bellavista Hotel. BELLAVISTA HOTEL Marco The reception, please.thank you. Receptionist Sir Good afternoon, sir. Can I help you Marco Good afternoon. I m Marco Venturi. V-E-N-T-U-R-I.Venturi. Receptionist Mr Venturi... Room number 11. Marco And excuse me, the telephone, please Receptionist The telephone s there. Marco Oh! Thank you! Marco Mr Deluca, please... One minute, please! Receptionist Can I help you, sir Marco The restaurant, please. Receptionist The restaurant s there. LA STAZIONE Franco Signora Bennati Marisa Sì, mi chiamo Marisa Bennati. Franco Buongiorno. Mi chiamo Franco Pavoni. Piacere. Marisa Piacere. Benvenuto a Siena. IL BAR DELLA STAZIONE Marco Buongiorno! Scusi, per favore. Cameriere Prego Marco Un cappuccino, per favore. Cameriere Un cappuccino. Subito. Cameriere Ecco a lei. Marco Grazie. Cliente 1 Un cappuccino, per favore. Cliente 2 Una brioche, per favore. Cliente 3 Un acqua minerale, per favore. Cliente 4 Un toast, per favore. LA STAZIONE DEI TAXI Marisa Centro Congressi, per favore! Arrivederla, signor Pavoni! Franco Arrivederla, signora! IL BAR DELLA STAZIONE Marco Arrivederla. Cameriere Arrivederla. DAL GIORNALAIO Cliente Dei Kleenex, per favore. Grazie. Marco Panorama, per favore. Giornalaia Grazie. LA STAZIONE DEI TAXI Marco Hotel Bellavista. Taxista Hotel Bellavista Marco Sì, Hotel Bellavista. HOTEL BELLAVISTA Marco La reception, per favore. Grazie. Receptionist Signore Buongiorno, signore. Prego Marco Buongiorno. Sono Marco Venturi. V-E-N-T-U-R-I. Venturi. Receptionist Signor Venturi... Camera numero undici. Marco E scusi, per favore, il telefono Receptionist Il telefono è lì. Marco Ah! Grazie! Marco Il signor Deluca, per favore... Un minuto, per favore! Receptionist Prego, signore Marco Il ristorante, per favore. Receptionist Il ristorante è lì. 12 dodici tredici 13

UNIT 2 EXCUSE ME, PLEASE! SCUSI, PER FAVORE! UNITÀ 2 2.10 PRACTISE Now cover up the English transcript and, as you read the Italian version, try and remember the English.Then check. 2.11 GRAMMAR A noun is a word used to name a person, a place or a thing.

g. la camera). If a noun starts with a vowel or an h (not pronounced in Italian), then both il and la become l (e.g. l hotel, l acqua).

g. una brioche). Una becomes un if the feminine noun starts with a vowel (e.g. un acqua minerale). Look again at the list on the opposite page.

11 GRAMMATICA il cappuccino la camera a un cappuccino una camera b il telefono la brioche un telefono una brioche c l hotel l acqua minerale un hotel un acqua minerale d 2.

Play the recording through once or twice until you re comfortable with the language.then play it again, and repeat what you hear.

6 UNIT 2 EXCUSE ME, PLEASE! SCUSI, PER FAVORE! UNITÀ PRACTISE Now cover up the English transcript and, as you read the Italian version, try and remember the English.Then check GRAMMAR A noun is a word used to name a person, a place or a thing. In Italian, some nouns are 29 masculine and some feminine. On the page opposite, masculine nouns are on the left and feminine nouns on the right.the word for the with a masculine noun is il (e.g. il telefono) and with a feminine noun it is la (e.g. la camera). If a noun starts with a vowel or an h (not pronounced in Italian), then both il and la become l (e.g. l hotel, l acqua).with most nouns, there is no real way of telling whether they are masculine or feminine: it s best to learn il or la with each noun you meet.the word for a is un with a masculine noun (e.g. un cappuccino) and una with a feminine noun (e.g. una brioche). Una becomes un if the feminine noun starts with a vowel (e.g. un acqua minerale). Look again at the list on the opposite page. How would you ask for: a) a cappuccino b) the Bellavista Hotel c) the room d) a brioche 2.10 PER ESERCITARSI 2.11 GRAMMATICA il cappuccino la camera a un cappuccino una camera b il telefono la brioche un telefono una brioche c l hotel l acqua minerale un hotel un acqua minerale d 2.12 LISTEN AGAIN Each time you hear someone say..., per favore!, repeat the whole sentence two or 30 three times in the pause that follows. PART C:TEST YOURSELF Practise using what you ve learned. Play the recording through once or twice until you re comfortable with the language.then play it again, and repeat what you hear.after this, practise ordering a cappuccino, taking a taxi to the Bellavista Hotel, and finding the restaurant In the dialogue on the opposite page, you see how you can develop the bare formula..., per favore! into a more lengthy exchange, simply by adding other phrases from the vocabulary of this unit. Make up a similar dialogue in a café. Start by attracting the attention of the waiter, then ask for a toasted cheese and ham sandwich and a mineral water. Look at the solution.your dialogue may not be identical, but it could still be correct. PART D:THE END OF THE STORY 2.14 THIS IS THE ENGLISH VERSION OF THE TRANSCRIPT ON THE PAGE OPPOSITE. 32 Marco orders lunch in the hotel restaurant.to show how easy this can be, he chooses something from the menu which you would have no problem understanding, if you saw it in Italian on a menu. Waiter Sir Marco Spaghetti, please ASCOLTI ANCORA UNA VOLTA 2.13 VUOLE PROVARE 2.14 TRASCRIZIONE Marco Scusi, per favore. Cameriere Buongiorno, signore. Prego Marco Buongiorno. Un cappuccino e una brioche, per favore. Cameriere Un cappuccino e una brioche. Subito. Cameriere Ecco a lei. Marco Grazie. Cameriere Prego, signore Marco Spaghetti, per favore. Hotel Bellavista, per favore! SOLUTIONS please. Panorama, please. Reception, please. Mr Deluca, please. One minute, please.the restaurant, please. 8 1g; 2e; 3i; 4d; 5b; 6a; 7f; 8h; 9c 14 quattordici The telephone, please. c) A toasted sandwich, please.a cappuccino, please.a mineral water, please. 7 A brioche, please.a mineral water, please.a toasted cheese and ham sandwich, please.the Conference Centre, please. Some Kleenex, 6 (You may well have different suggestions.) a) Some Kleenex, please. Panorama, please. b) Reception, please.the restaurant, please. 4 a) A cappuccino, please. b) Bellavista Hotel, please. c) The restaurant, please. SOLUZIONI Cameriere Un toast e un acqua minerale. Subito. Cameriere Ecco a lei. Lei Grazie. c) La camera, per favore. d) Una brioche, per favore. 13 Lei Scusi, per favore. Cameriere Buongiorno, signore. Prego Lei Buongiorno. Un toast e un acqua minerale, per favore. 2 a) Scusi. b) Un cappucino, per favore. c) L Hotel Bellavista. d) Grazie. 3 b) L Hotel Bellavista, per favore. c) Il ristorante, per favore. 11 a) Un cappuccino, per favore. b) L Hotel Bellavista, per favore. quindici 15

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