Upcoming Concessions at San Francisco International Airport

Transcription

1 Upcoming Concessions at San Francisco International Airport

2 SFO s Concession Program SFO's concessions provide the Airport's patrons with quality food, beverage and retail offering, as well as passenger services such as banking, luggage carts and rental cars. Revenue Development and Management (RDM) is responsible for overseeing the operations of the Airport s Concession Program. RDM develops the concession business opportunities, from construction and facility maintenance to retail concessions and advertising. These opportunities are awarded to companies through a Request for Proposals (RFP) process or competitive bid process.

3 Who We Are: Cheryl Nashir, Director Nanette Hendrickson, Assistant Manager Retail Team: John Reeb, Frishtah Afifi, Scott Blood, Trevor Brumm, Clarissa Mamaril Food & Beverage Team: Matthew McCormick, Evelyn Reyes-Dizadji, Sharon Perez, Tomasi Toki Services Team: Gigi Ricasa, Sam El Gord Analyst: Karin Yuen Admin Support: Cheryl Chan, Judy Lim, Rosa Perez, Trina Pasion

4 Concessions Program Fiscal Year Actual Gross Sales Totals: Food and Beverage $209,177,354 Retail $119,575,574 Duty Free $116,580,411 Rental Car $532,269,692 Additionally, SFO measures performance of concession revenue per enplaned passenger. For FY 2015, SFO s sales per enplaned passenger was $13.68 (F&B and Retail only) ranking #3 among domestic large hub airports

5 Services for Passengers Everything you need for travel is here, including currency exchange, banking services, luggage carts, showers, cell phone rentals, a full-service travel agency, baggage wrapping, expedited access to airport security lines, self service mailers, shoeshine and rental car services.

6 Terminal 1 Concessions Terminal 1 includes: 11 Retailers 12 Restaurants Approximately 25,881 sq. ft. of concessions space. Retail Food & Beverage

7 Terminal 2 Terminal Concessions Concessions Terminal 2 includes: 11 Retailers 11 Restaurants Retail Food & Beverage Approximately 29,268 sq. ft. of concessions space.

8 Terminal 3 Boarding Area E Concessions Terminal 3 Boarding Area E includes: 7 Retailers (including 2 Pop Ups Retail) Retail Food & Beverage 4 Restaurants Approximately 8,921 sq. ft. of concessions space.

9 Terminal 3 Boarding Area F Concessions Terminal 3 Boarding Area F includes: 24 Retailers 20 Restaurants Approximately 38,806 sq. ft. of concessions space. Retail Food & Beverage

10 International Terminal Concessions International Terminal includes: 35 Retailers 20 Restaurants Approximately 86,485 sq. ft. of concessions space. Retail Food & Beverage

11 SFO Retail Program 92 retail locations, totaling 104,714 Square Feet. 35,955 Square Feet of duty free Locations to be leased, 2016: Terminal 3 Marketplace Lease, Duty Free, Intl Terminal News and Specialty Retail

12 SFO Food & Beverage program 69 Dining locations, totaling 85,338 Square Feet. Approximately 85% are local businesses. Locations to be leased, 2016: Perry s, Terminal 1 Buena Vista Café, Terminal Quick Serve locations, Terminal 3 Employee Café, Terminal 1 Vending, Airport-wide

13 RFP Process RFP & Draft Lease published Informational Conference Proposal Scored by Evaluation Panels Recommendations for Award to Airport Commission Services Available Tour of Terminals Historical sales data shared Overview of Operating at an Airport Review of winning proposals Site visit to off-airport locations

14 Redefining Exceptional

15 The Terminal 2 Standard Terminal 2 Renovation Design-build project Opened in April 2011 Completed on-time and on budget 12 Retail locations, 11 Food & Beverage locations 29,286 sq. ft. of concessions space Terminal 2 is the highest passenger spend rate terminal in SFO

16 Terminal 3 Boarding Area E Renovation Opened January 28, 2014 Improves passenger experience 7 Retail (including 2 Pop Ups Retail) locations 4 Food & Beverage locations Increased concession space by 8,921 sq. ft. 100% of Food & Beverage Local. 57% of Retail Local. Skyline Concessions