Dining Experiences in Hospitality

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Jewel Carpenter
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1 Dining Experiences in Hospitality

2 Copyright Copyright Texas Education Agency, These Materials are copyrighted and trademarked as the property of the Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under the following conditions: 1) Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts and schools educational use without obtaining permission from TEA. 2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only, without obtaining written permission of TEA. 3) Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any way. 4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction and distribution may be charged. Private entities or persons located in Texas that are not Texas public school districts, Texas Education Service Centers, or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from TEA and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty. For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency, 1701 N. Congress Ave., Austin, TX ; phone ; copyrights@tea.state.tx.us. 2

3 Dining Experiences Elements 3

4 Elements Ambiance Décor Location Service style Target market Theme 4

5 Ambiance The feeling or mood associated with a particular place Examples include: Casual Elegant Fun Homelike Romantic Sportslike 5

6 Décor The furnishings and decorations of a room Examples include: Centerpieces Flower arrangements Furniture Lightning Tablecloths 6

7 Location A key factor in the dining experience Examples include: Boardwalk Downtown Mall Stand alone Suburban 7

8 Service Style Buffet Cafeteria Drive-through Over-the-counter Seated American service French service Russian service 8

9 Target Market A particular group of consumers at which a product or service is aimed Examples include: Children Couples on a date Mature adults Shoppers Sports fans Teenagers Young adults 9

10 Theme A specific idea around which something is organized Carried out in the: Décor Menu Type of food served Uniforms employees wear 10

11 Inside Thomas Keller's restaurants Thomas Keller is the only American chef to own two three-star Michelin restaurants and Tracy Smith got a behind the scenes look at how this sometimesintimidating culinary connoisseur operates. (click on image) 11

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13 References and Resources Images: Shutterstock images. Photos obtained with subscription. (Slides 1, 3, 4, 5, 6, 7, 8, 9, 10, 12) Textbooks: Culinary essentials. (2010). Woodland Hills, CA: Glencoe/McGraw Hill. Reynolds, J. S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company. YouTube : Inside Thomas Keller's restaurants Thomas Keller is the only American chef to own two three-star Michelin restaurants and Tracy Smith got a behind the scenes look at how this sometimes-intimidating culinary connoisseur operates. 13

Dining Experiences in Hospitality

Slide 1 Dining Experiences in Hospitality Page1 Slide 2 Copyright Copyright Texas Education Agency, 2015. These Materials are copyrighted and trademarked as the property of the Texas Education Agency (TEA)