Welcome to the 2017 OSU Cowboy Football Season

Transcription

1 On behalf of OSU Cowboy Dining, we would like to welcome you to Boone Pickens Stadium for the 2017 Football season. We want to ensure that every visit to your suite is enjoyable and convenient. We look forward to another exciting season and the opportunity to provide the very best food & beverage amenities and services to our Premium Level Guests. The content of this packet outlines everything you will need to prepare for the best game day experience in college football. Thank you for your continued support of OSU Athletics and OSU Cowboy Dining. Go Pokes! Sincerely, Benjamin A. Crawford - Director

2 SUITE COORDINATION TEAM This season, our Suite Coordinator will be Stefen French. Stefen will be available to serve as a direct contact for all of your food & beverage needs. If you have any questions, concerns, or requests please do not hesitate to let us know. Your feedback is a critical component to helping our team achieve our goals for a successful 2017 season. Samantha Lewis Office Manager (405) slewis@osucowboydining.com Stefen French Suite/Events Coordinator (405) Sean Dickey Executive Chef (405) sdickey@osucowboydining.com Benjamin Crawford Director (405) bcrawford@osucowboydining.com

3 OSU COWBOY DINING PACKET This packet includes the following: Details of Your Food & Beverage Base Package Amenities Suite Administrator Form Suite Order Form for the Season Non-Alcoholic Beverage Par Stock Preference BASE FOODSERVICE PACKAGE AMENITIES Your Base Foodservice Package includes the unlimited access (within service format) for all Suite Guest Ticketholders to the following: Common Area Menu Buffets (Club Buffets are also available to Suite guests) Common Area Concession Kiosks (Popcorn, Pretzels, Desserts, Coffee, Iced Tea) Non-Alcoholic Beverage Package Dedicated Suite Attendant What is not part of the base package?? Alcoholic Beverages Up To 3.2% Alcohol In-Suite Items/Platters & Special Requests Juices and Mixers These items will be invoiced on a game-by-game basis as necessary.

4 SUITE ADMINISTRATOR Each Suite must designate a primary and direct contact with Cowboy Dining identified as the Suite Administrator for all issues that may arise during the season. The Suite Administrator will be responsible for: Communications to suite owners, co-owners and guests in regards to any food & beverage issues Proper and timely placements of orders, with any and all necessary information. Timely payments of all invoices. Dealing with questions/orders from secondary suite guests prior to game days. Please Note: Suite Attendants are trained to treat every guest on the Premium Levels with the understanding that EVERYONE deserves the highest possible level of product and service. Any special considerations or restrictions must be communicated prior to game day to allow training of staff. On the actual game day, issues relating to these items should be directed to Cowboy Dining Management only. HOW TO ORDER Food Ordering Options All orders should be submitted directly to our Suite Coordination team. We have 3 easy options from which to choose: Online: (Website Instructions/login information will be sent separately to new suite owners) Stefen French- Suite & Event Manager

5 Advanced Ordering To guarantee premium food & beverage service standards for all our guests, all orders and/or special requests must be submitted by 5 pm on the specified Order Deadline day to guarantee delivery of service. Any orders received past these deadlines may be restricted to a limited menu selection along with a late processing fee. Order Deadlines Opponent Day of Event Order Deadline Tulsa August 31 st Sunday, August 27 5:00pm CST TCU September 23 rd Tuesday, September 19 th 5:00pm CST Baylor October 14 th Tuesday, September 13 th 5:00pm CST Oklahoma November 4 th Tuesday, October 31 st 5:00pm CST Kansas State November 18 th Tuesday, November 14 th 5:00pm CST Kansas November 25 th Tuesday, November 21 st 5:00pm CST Cancellations Food & beverage orders may be cancelled without charge by contacting OSU Cowboy Dining by 5:00pm two business days before each game day. Cancellations made after that time will be subject to a 25% charge of the original fee. Outside Food & Beverage Policy Except for high point alcohol, all food & beverage products in the Suites at Boone Pickens Stadium are handled exclusively by OSU Cowboy Dining. It is not permissible for patrons to bring food or beverages (including 3.2% beers) into the stadium. We appreciate your cooperation in following these important guidelines.

6 2017 Suite Administrator Form Suite Number: Date: Suite Name: Billing Address: City: State: Zip: GRATUITY If you are interested in adding gratuity, please indicate the desired amount to be applied to your credit card. Gratuity will be divided evenly among all employees servicing your suite. You may also give cash gratuities to your suite attendant on game days; this amount will still be divided evenly among all employees. Gratuity Amount: Administrator Name: Phone: Cell Phone: Please Note: The Suite Administrator will be responsible for ALL contact, ordering, and billing issues for their suite. Please submit to Cowboy Dining: Attn: Stefen French Or GUARANTEE OF PAYMENT Each Suite must provide OSU Cowboy Dining with a credit card to be kept on file despite your billing preference. Card Holder s Name (Please Print): Card Holder s Signature: Credit Card #: Exp Date: Credit Card Type: Visa - American Express - Master Card - CSC Code: BILLING PREFERENCE Please bill me for each game by sending an invoice to the address listed above. Please charge my credit card for the charges incurred at the end of each game.

7 2017 Suite Order Form Suite Number: Event Date: Opponent: Special Requests: PLEASE NOTE: All beverage items, except for Bloody Mary Mix, Margarita Mix, Sweet & Sour Mix and Milk, will be sold in 6-packs. All items are subject to all applicable sales tax. Please enter a number on the line preceding each of your selections to indicate desired quantity. *All Domestic beer sales are final. Domestic beer purchased through OSU Cowboy Dining is for on premise consumption only. Removal of Domestic beer from Boone Pickens Stadium is prohibited. Thank you for your understanding and cooperation! DOMESTIC BEERS Budweiser $18.00 Bud Light $18.00 Coors Light $18.00 Coors Original $18.00 Miller Lite $18.00 Michelob Ultra $18.00 Modelo Especial $18.00 Redd s Apple Ale $18.00 Iron Monk Stilly Wheat $18.00 Iron Monk Velvet Antler $18.00 GARNISHES (Please note: a par stock of lemons & limes will be placed in your suite each game) Olives $0.00 (Approximately 15 olives) Orange Wedges $0.00 (Approximately 2-3 whole fruit) JUICES AND MIXERS Apple Juice $5.00 Orange Juice $5.00 Cranberry Juice $5.00 Grapefruit Juice $5.00 Pineapple Juice $5.00 Tomato Juice $5.00 Tonic Water $5.00 Club Soda $5.00 Ginger Ale $5.00 Lemonade $5.00 Milk (3 pints) $6.00 Bloody Mary Mix $10.00 Margarita Mix $10.00 Sweet & Sour Mix $10.00 Red Bull $20.00 Red Bull (Sugar Free) $20.00 Please submit to Cowboy Dining: Attn: Stefen French Or

8 2017 Suite Order Form (cont.) Suite Number: Event Date: PLEASE NOTE: All beverage items, except for Bloody Mary Mix, Margarita Mix, Sweet & Sour Mix and Milk, will be sold in 6-packs. All items are subject to all applicable sales tax. Please enter a number on the line preceding each of your selections to indicate desired quantity. IN-SUITE SPECIAL ORDERS Fresh Fruit Crudité $45.00 Vegetable Crudité $45.00 Cheese & Crackers $60.00 Shrimp Cocktail Platter $80.00 DECORATED SHEET CAKES Quarter Sheet Cake $60.00 (16-24 servings) Half Sheet Cake $90.00 (32-48 servings) Full Sheet Cake $ (64-96 servings) Cake Flavor White Half & Half Cake Frosting White Butter Crème White Whipped Chocolate Butter Crème Chocolate Whipped Chocolate Colors/Theme: Message: Please submit to Cowboy Dining: Attn: Stefen French Or Rocky Mountain Chocolate Factory Toffee & Pretzel Platter $60.00 (Crunchy buttery toffee drenched in milk chocolate & almonds, Gourmet Caramel Pretzel Rods w/ Pecans & Chocolate, Gourmet Caramel Pretzel Rods w/ Chocolate & Sea Salt) Sundries Platter $60.00 (Dark Chocolate Sea Salt Cashews, Toffee Almonds, Milk Chocolate Peanuts, Orange Crush Jelly Belly Beans) Cake Crazy (Orders of 12) Cowboy Crazy Cupcake $36.00 (Vanilla cupcake w/ orange & black confetti, vanilla frosting w/ orange & black nonpareils) Average Joe Cupcake $36.00 (Vanilla cupcake & chocolate frosting w/ orange & black sprinkles) Orange Cream Cupcake $36.00 (Vanilla cupcake & cream cheese frosting w/ orange sugar) Old School Cupcake $36.00 (Chocolate cupcake, vanilla buttercream frosting w/ orange & black sprinkles) Plane Jane Cupcake $36.00 (Vanilla cupcake w/ vanilla buttercream frosting sprinkles w/ orange & black glitter) Triple Chocolate $36.00 (Chocolate cupcake, chocolate frosting w/ orange & black sprinkles) Mix n Match $36.00 (Customize your own cupcake order! Mix and match from our six flavor varieties, up to 12 cupcakes.) Cowboy Crazy Orange Creme Plane Jane Average Joe Old School Triple Chocolate

9 2017 Non-Alcoholic Par List Suite Number: Date: Suite Name: Suite Administrator: Contact #: Personalize Your In-Suite Stock If you would like to set a par level of non-alcoholic beverages to be placed into your suite for each home game, please complete this form and return to OSU Cowboy Dining. However, if no preference is designated, a default par stock will be utilized as indicated below: -Small BPS & GIA Suites: Eighteen pack of bottled water and six of each soda -Middle & Large BPS Suites: Thirty-Six pack of bottled water and twelve of each soda SODAS, BOTTLED WATER & TEA (Sodas & bottled water stocked by the six pack) H2OSU Bottled Water Coke Diet Coke Dr. Pepper Diet Dr. Pepper Sprite Ginger Ale Root Beer Orange Fanta Pitcher of Sweet Tea Pitcher of Unsweet Tea GARNISHES (Please note: a par stock of lemons & limes will be placed in your suite each game) Olives $0.00 (Approximately 15 olives) Oranges Wedges $0.00 (Approximately 2-3 whole fruit) Please submit to Cowboy Dining: Attn: Stefen French Or