Consumer Insights into Lunchtime

Transcription

1 Consumer Insights into Lunchtime Ireland Foodservice Seminar 6 November 2013 Paula Donoghue, Insight & Brand Manager Growing the success of Irish food & horticulture

2 About the study Lunchtime activities Where: At Home At Work On the Move Eating Out The kids lunchbox Takeaways

3 Ireland & Great Britain Questionnaire 7 day diary + 7,000 lunch occasions

4 Who we talked to..

5 About the study Lunchtime activities Where: At Home At Work On the Move Eating Out The kids lunchbox Takeaways

6 It s lunch time

7 But it s not all about food 6 in 10 6 in 10 7 in 10 1 in 2

8 1 in 2 work at lunchtime

9 Why we choose our food Budget Know Ingredients Healthy Diet 36% 34% 20%

10 Ireland s favourite lunch 41% 17% 12% 11% 9%

11 Great Britain s favourite lunch 46% 20% 11% 9% 8%

12 Average Spend

13 About the study Lunchtime activities Where: At Home At Work On the Move Eating Out The kids lunchbox Takeaways

14 Where do we eat our lunch?

15 At Home Weekdays 49% 57% Weekend 68% 77%

16 Lunch at home Controlling budget 34% (27%) Like to know ingredients 34% (32%) I am controlling my diet 20% (16%)

17

18 What we eat midweek 47% 19%

19 Is slightly different at the weekend 27% 16%

20 What we drink 45% 19%

21 Varies more over the weekend 35% 16% 20%

22 At Work Weekdays 29% 27% Weekend 7% 5%

23 Breakdown of lunch at work ROI GB Home 57% 64% Canteen Shop 22% 21% 15% 21%

24 Lunches brought from home Again mostly purchased during their main grocery shopping trips at the main multiples 52% Controlling budget 37% Prefer to make their own 26% Watching my diet

25 1 in 5 lunches are purchased to bring back to workplace Lunches purchased and brought back to work 21% 21%

26 Where do we buy these lunches? ROI % GB % Main supermarket Convenience outlet/ Independent Specialist Sandwich Shop Forecourt Fast food Other 32 50% %

27 Proximity

28 Our choice of lunch at work 42% 22%

29 Coffee now is the # 1 choice

30 On the Go.. Weekdays 6% 5% Weekend 8% 4%

31 More variety in retailer type Where does lunch come from? % % ROI % GB % Fast food outlet Purchased Convenience outlet/ Independent Specialist sandwich shop Brought from home Staff Canteen Forecourt Supermarket Other Lunch Consumed On the Move

32 Choosing lunch on the go Cost Good value for money 40% That it is easy to eat on the move 38% Taste just that I enjoy it 34%

33 Still sandwiches but goes beyond that 43% 29% 23%

34 More bottled water and coffee when on the move 35% 14% 22% 15% 14% 9% 12% 25% 9% 9%

35 Eating Out.. Weekdays 17% 9% Weekend 16% 14%

36 Type of serviced venue mid week 4 in 10 3 in 10 2 in 10

37 Wide variety of serviced venues used at the weekend? Specialist sandwich/coffee shop ROI GB % % Casual restaurant Fast food outlet Pub Full service restaurant Other

38 What s important when eating out? Specialist Sandwich/Coffee (32%) Casual Restaurant (31%) Fast Food Outlet (11%) % % % Food quality/taste 64 Food quality/taste 58 Wanted something fast 60 Was/Is the closest/its convenience 58 Was/Is the closest/its convenience 55 It s good value 53 It s good value 55 Good choice of food 49 Was/Is the closest/its convenience 44 Good choice of food 49 It s good value 48 Speed of service 37 Quality of service 36 Know the staff/its familiar 36 Food quality/taste 35

39 ROI slightly healthier when eating out mid week 34% 25% 17% 15% 14% 15%

40 Coffee and soft drinks rise 25% 19% 19% 44% 18% 2% 17% 4% 17% 5%

41 At weekends it s indulgence

42 The best serviced venues have 32% Convenient location 35% Value for money 31% Quality food 24% Range/ variety of food on offer 20% Efficient service Survey data Base: All segments

43 The downsides to lunching out 20% Speed of Service 19% Too expensive

44 About the study Lunchtime activities Where: At Home At Work On the Move Eating Out The kids lunchbox Takeaways

45 Mum s the word 80 % prepare lunch 75% choose ingredients

46 Why? Much the Same 25% Vary a Little 68% Vary a Lot 7% Child is sure to like and eat it 64% Enjoy the variety/would tire of similar foods Healthy/ nutritional value 75%

47 Lots in the lunch boxes 81% Sandwiches 83% 54% 49% Fruit Yoghurt Chocolate Fruit 54% 50% Average number of items in lunchbox (All Mums) % Chocolate Crisps 49% 22% Cheese Products Yoghurt 48%

48 Fruit drinks and water for drinking 38% 34% 28% 33% 9% 15% 2% 10%

49 Good value for a lunchbox Considered good value 2.62 Considered good value 2.39

50 About the study Lunchtime activities Where: At Home At Work On the Move Eating Out The kids lunchbox Takeaways

51

52 Eating isn t always top priority

53 1 out of 5 lunches are purchased or eaten out

54 People want control

55 Sandwiches still our #1 choice

56 Coffee intake rises when purchasing lunch

57 Taste & convenience most important factors for serviced lunches

58 Upcoming research Insights Session 28 November The Lunchtime Occasion Retaining Loyalty to Irish Brands Feeling the Pinch January 2014 Snacking Study February 2014

59 Consumer Insights into Lunchtime Ireland Foodservice Seminar 6 November 2013 Paula Donoghue, Insight & Brand Manager Growing the success of Irish food & horticulture