Thank-you for your interest in working for the 2017 Calgary Stampede!

Transcription

1 Thank-you for your interest in working for the 2017 Calgary Stampede! The Calgary Stampede is a volunteer-supported, not-for-profit community organization that preserves and celebrates our western heritage, cultures and community spirit. With a core staff of 1,200 employees, the Stampede runs a variety of community programs and hosts more than 1,000 events throughout year. When you work for the Calgary Stampede you are part of a family of employees, volunteers and sponsors committed to the community. The Stampede is more than a 10-day celebration-- it is a worldclass year-round gathering place dedicated to youth education, agricultural programs, connecting rural and urban communities and creating exceptional experiences. We are a group of passionate, curious, team-oriented folks who love what we do. The annual Calgary Stampede hires approximately 3,500 employees on a seasonal and part time basis. If you are looking for a great job during Stampede time this is it! Our wages start at $12.20 an hour and increase depending on the role requirements, certification, and shift schedule. Park Maintenance The Calgary Stampede Park Maintenance department pride themselves in maintaining cleanliness and park beautification for the enjoyment of our guests. Many individuals work in this department in a variety of shifts in order to ensure the park is looking its best all day, every day! Below is the list of roles offered in the Park Maintenance department: Gardener: Create an exceptional guest experience by maintaining the Stampede Park gardens by preforming gardening services, including planting, weeding, bed maintenance, and water truck operator. This position requires you to be outside and standing or walking for long periods of time. Gardening Lawn care: Create an exceptional guest experience by maintaining the Stampede Park greenspaces through the performance of lawn care services, including mowing, whipping, and general cleanup of turf. This position requires you to be outside and standing or walking for long periods of time. Labourer: Create an exceptional guest experience by maintaining and preparing the Stampede Park for various events, this may include garbage collection, furniture moving, assisting tradesmen, and forklift operation. This position includes night shifts where additional tasks may include recycling collection and cleanup around grounds as well as tasks previously mentioned. Park Beautification: Create an exceptional guest experience by maintaining the appearance of Calgary Stampede Park by preforming beautification services, including sweeping, cleaning dumpster areas, directing recycling, and collection of compost from vendors. This position requires you to be outside and standing or walking for long periods of time. Emergency Strike Team : Create an exceptional guest experience by maintaining the appearance of Calgary Stampede Park by preforming emergency cleanup activities, including the collection of hazardous waste, garbage collection, and general clean up. This position requires you to be outside, and standing or walking for long periods of time.

2 Indian Village Beautification: Create an exceptional guest experience by maintaining the appearance of Calgary Stampede Park by performing beautification services, including general garbage collection, washroom cleaning, general Park clean up. This position requires you to be outside and standing or walking for long periods of time. 2 Parking Stampede Park is always busy within and around our gates during the ten days in July. The parking department is in charge of welcoming our guests and ensuring a friendly and efficient parking experience. Below is the list of roles offered in the Parking department: Parking Attendant: Create an exceptional guest experience by welcoming our guests while checking each vehicle for the proper parking pass, directing traffic in a safe and friendly manner. This position requires you to be outside and standing or walking for long periods of time. Parking Cashier: Create an exceptional guest experience by welcoming our guests and demonstrate exceptional cash handling skills while assisting patrons in obtaining public parking. This position may require you to be outside and standing for long periods of time. Golf Cart Operator: Create an exceptional guest experience and follow all traffic regulations in a safe manner while assisting patrons in getting around Stampede Park. Full Class 5 Drivers License required, and due to the nature of this position, candidates need to be over 18 years of age. Employees will be asked to provide a Drivers Abstract. Shuttle Drivers: Create an exceptional guest experience and follow all traffic regulations in a safe manner while assisting patrons in getting around Stampede Park. Full Class 2 Drivers License required, and due to the nature of this position, candidates need to be over 18 years of age. Employees will be asked to provide a Drivers Abstract. Programming The Calgary Stampede produces and hosts a variety of events and shows throughout the ten day event while offering unique and varied experiences for visitors. As part of the programming department you will greet and interact with guests of all ages from all over the world and provide them with an exceptional experience. Below is the list of roles offered in the Programming department: Buckaroos Attendant: Create an exceptional experience for both parents and children visiting the Buckaroos play area. Buckaroos is a play area inside the BMO Centre for children, a Buckaroos Attendant would work at the locations supervising children. Guest Relations: Create an exceptional experience for all of our guests. This position would involve assisting our guests with any questions they may have and to direct them where they need to go. BMO Reps (Power of Blue Reps): Create an exceptional experience for all of our guests. BMO Kids Zone staff operate the family-focused activities and games within the BMO Kids Zone throughout the Stampede. In addition to working in the BMO Kids Zone, staff will travel to the Grandstand, welcoming Rodeo Guests through the Power Of Blue promotion, provided by BMO.

3 3 Lost Kids Tagger (18+): Provide exceptional guest experience and support. The lost kid s tagger works in the lost kid s trailer and helps to tag any children that are participating in the lost kids program. Due to the nature of this position, employees must be over 18 years of age. Gate Attendant: Create an exceptional guest experience to all those arriving and departing Stampede Park. An individual in this role is positioned at the entrance gate and welcomes each and every guest as well as says farewell and thank you to the guests coming in and out of Park. Entry Relations Agent: Create an exceptional guest experience by greeting and welcoming guests arriving at Stampede Park. This position requires employees to use a cash register to process payments of entry onto the Park. Employees need to be outgoing and have good mental math skills in order to make change for guests. Usher: Create an exceptional guest experience while assisting guests. An usher s role would be to help the guests find their seats and aid them with any questions they may have at the various venues on Park. Venue Services The Calgary Stampede wants to help all Calgarians and southern Albertans celebrate in true western style! Whether an event is taking place in the Grandstand or the BMO Centre the Venue Services team is ensuring that our spaces are in excellent condition for our guests enjoyment. Venue Services is responsible for ensuring facility cleanliness, sanitation and overall appearance during all hours of the day. The following are some of the roles that the Venue Services department has to offer: Cleaning (Building Attendant 1): Create an exceptional guest experience through maintaining the appearance of Calgary Stampede venues by performing housekeeping/janitorial services, including garbage removal, floor care and washroom cleaning. This position has varying shifts that are available. Security The Calgary Stampede works hard to ensure that all guests who visit Stampede Park are safe while providing exceptional guest experience. Our Calgary Stampede security department is operational 24 hours a day to ensure that all of our guests have the best and safest experience possible. For all Security positions employees must have; High level of physical stamina, these positions require long periods of standing and there are numerous stairs to climb Strong English language and communication skills required Excellent customer service, people skills and have an outgoing personality Below is the list of roles offered in the Security department: Event Staff: Create an exceptional guest experience by providing information to our guests regarding events and venues on Stampede Park. Bar Security (18+): Create an exceptional guest experience by ensuring a safe environment for our guestswhile managing crowds and venue capacities. Bar Security may also be required to provide information to guests regarding events and venues on Stampede Park. Candidates are expected to

4 uphold AGLC (Alberta Gaming and Liquor Commission) regulations. This position requires employees to have ProServe/ProTect. 4 Security Guard (18+): Create an exceptional guest experiency by ensuring a safe environment for our guests while managing crowds. Security Guards may be required to provide information to guests regarding events and facilities on Stampede Park. This position requires employees to have Alberta Security License. (ProServe/Protect would be an asset.) Food and Beverage Positions Food and Beverage can be seen during our Stampede celebration in a variety of areas including concessions, premium seating and restaurants, kitchens, catering, and various bar establishments across Park. Below is the list of roles offered in the food and beverage department: *Needs ProServe #Needs AHS #Line Cook: Create an exceptional guest experience as a cook who works behind the line in a restaurant (the barrier between servers and cooks). Employees will work in tandem with the rest of the line cooks and are in charge of a specific section (for example, salads). #Food Preparation (Prep Cook): Create an exceptional guest experience by putting the food together just before it is sold. In some areas, they are making and wrapping sandwiches whereas in other areas they are plating the dish before it goes out into the restaurant for the guest. #Short Order Cook: Create an exceptional guest experience as a cook who prepares fast food (burgers, chicken fingers, fries, etc.). Must have experience in a fast food restaurant or similar. Wait staff: Create an exceptional guest experience during our catered events in one of our many locations on Stampede Park. Common duties include: welcoming guests, setting tables and buffets, clearing plates and glassware, and responding to requests from guests. Employees must be willing to carry an oval tray for service on most events. Bartender (Non-mix): Create an exceptional guest experience while working as a bartender during our catered events in one of our many locations on Stampede Park. Clients will usually purchase drink tickets and redeem at the bar. No cash handling most of the time. Bartenders in this department cannot solicit for tips but are remunerated through a gratuity pool and hourly wage. Dishwasher: Create an exceptional guest experience by washing dishes, organizing glassware, and helping the chefs in whatever capacity needed. This position requires employees to be standing for long periods of time. Money Runner: Create an exceptional guest experience by supporting the success of your team in a fast paced, walking position that provides change for bartenders and Concession Stands. Employees need to have good math skills and be able to work in a high paced environment. Due to the nature of this position, employees must be over 18 years of age. Food Vendor: Create an exceptional guest experience by interacting with our guests while selling popcorn, cotton candy and other snacks throughout the Grandstand during the rodeo events. Employees need to be outgoing and have good mental math skills in order to make change for guests

5 5 *Beer Vendor (18+): Create an exceptional guest experience by selling beer throughout the Grandstand during the rodeo events. Due to the nature of this position, employees must be over 18 years of age. Vendor Filler: Create an exceptional guest experience as a backup Food Vendor and restock the Food Vendors with their product as needed. This is a fast paced position. Recycling/Maintenance: Create an exceptional guest experience while collecting all of the recycling from each recycle bin throughout the Grandstand, change both the garbage and recycling bags. This employee must be responsible and safety conscious that they may operate a crushing machine (to crush cans). Busser/Bus Person: Create an exceptional guest experience by cleaning the tables of our guests. This position involves picking up cans and debris, wiping down tables, counters and eating areas as required, as well as, empting garbage and recycle bins. Employees are expected to provide constant table and side stand maintenance throughout shift. *Liquor Controller: Create an exceptional guest experience by ensuring that the Alberta Gaming and Liquor Commission standards are being met. Employees will make sure that the right precautions are being taken so that no underage drinking or over-serving occurs, and those guests are not leaving authorized areas with alcohol. Liquor Stock/Stock Person (18+): Create an exceptional guest experience by taking direction from the bartender or manager of their venue on how much liquor/product they need to transport from the warehouse to the venue and into the bar itself. Some stock people are purely warehouse positions (driving forklifts to stock and organize large quantities of liquor) while others work purely with bartenders (doing bar set up, cleaning glassware etc.). Bar Porter (18+): Create an exceptional guest experience while working directly with the bartenders in a restaurant. Employees ensure the bars are stocked, clean and ready for the bartenders. Due to the nature of this position, employees must be over 18 years of age. #Food Stock/Stock Person (18+): Create an exceptional guest experience, similar to the Liquor Stocking position, employees will work either in a warehouse, stocking food materials and transporting them to various venues, or within a restaurant. Due to the nature of this position, employees must be over 18 years of age. #Food Cashiers: Create an exceptional guest experience while taking food orders from guests, working a till and handling cash. Employees will also be expected to put product together to complete order. *Lounge Server/Suites Server/ Dining Room Server (18+): Create an exceptional guest experience for our guests in various restaurants throughout Stampede Park. Employees are expected to have previous serving experience and are required to have pro serve. Barista: These individuals will have the unique role of making specialty coffee and drinks, while creating an exceptional experience for our guests. Cost Controller (Cash Office Supervisor) (18+): This role handles all of the cash that is collected by their venue: counting, budgeting, gratuity tip outs, and all while providing an exceptional guest experience. *Door Host (Door Staff) (18+): Create an exceptional guest experience for our guests while positioned at the entrance of each venue (with the Security Guards), greeting patrons, checking IDs, basic crowd control and maintain emergency exits. Due to the nature of this position, employees must be over 18 years of age.

6 6 Event Supervisor (18+): Create an exceptional experience for our guests and employees by supervising entire venues. Employees must have plenty of supervisory experience managing more than 10 employees, knowledge of food and beverage industry and exceptional leadership skills. # Floor Supervisor: Create an exceptional guest experience for both guests and employees while supervising an entire floor/section of the Grandstand and all of the vendors, runners and staff on that floor. This position requires supervisory experience and strong leadership and confidence characteristics. #Station Supervisor: Create an exceptional guest experience for both guests and employees while supervising all of the staff with in a Concession Stand. This position requires some supervisory and leadership experience.