PURE PLATINUM! 30 YEARS WITH DEBBIE

Transcription

1 CONNECTION Vol. 9 No. 8 August 2006 PURE PLATINUM! 30 YEARS WITH DEBBIE Surprised!! Front Row L to R: Ann Morrow AUM, Janie Workman, Jessie McGee, Canita Sullivan, Drucilla Goodman RGM, Back L to R: Landis Moore, Mena Shaker SS, Crystal Monroe SS, Sebastian Zhang, Dallas Beal Hi Team, Please join me in congratulating Drucilla Goodman, Ann Morrow, Mena Shaker, Crystal Monroe and the entire team located on Woodruff Road in Greenville, South Carolina for earning their second consecutive PLATINUM RATING, a 97, on their unannounced CER evaluation!! (In February they had a 96!) This team is passionate about making sure all aspects of the business are maintained each and every day for their customers. Dorothy McDowell is the prep/buffet person at this location and she is truly amazing. Dorothy was scheduled to be off at 4:00p.m; she stayed well past 6:00p.m. making sure the store had enough prep to sustain them thru the dinner rush. The entire time Dorothy was there she was smiling and working very hard. She is a true asset to this store. Marcus Jones and Dallas Beal were steadily cooking picture perfect chicken and Marcus keeps the kitchen spotless. Jeanie Workman was running the Front counter and making sure Customer Mania was alive and well with every guest she encountered. This team is an asset to our brand, thank you Team Woodruff Rd. for all you do each and every day!!! Teresa Mills, Champs and Recognition Specialist For most of last week, and more, people at the JRN office in Columbia have been conniving to surprise Accounting Supervisor Debbie Follis. August 23 rd was her 30 th Anniversary with JRN and everyone wanted to show their appreciation by embarrassing her as much as they could get away with. Debbie does so much it was impossible to show our true appreciation. THANK YOU DEBBIE! More on page 5 TRAVELERS RESTED AND READY Frank Frattarelli, Area Manager It took 112 days from knock down to opening the doors at Travelers Rest, SC KT. During that time RGM Kenny Cannon and his assistants Annie Perry and Brian Adair along with shift supervisors Denise Shelton, Sharon Cagle and Michael Buchanan, did a great job hiring and training their new crew. This, along with a lot of sweat, enabled the opening to go so smoothly. Continued on page 5 column 1

2 JRN CONNECTION August 2006 Vol. 9, No. 8 2 Pictured: Karen Proctor RGM, Leanna Greene, Kim Watkins, Pam Gregory SS, Shannon Surratt SS, Cecil Morgan Sr., Elijah Wood, Zakia Smith, Mayann Roberts, Tracie Littlejohn AUM, Neka Jefferies, Quinton Tate, Anthony Jefferies, Antwan Mckelvin SS GOLD IN GAFFNEY, SC!!! Cindy Evans Area is on a Roll! Hello Team, Please join me in a huge CHAMPS CHEER for Karen Proctor and her entire team located in Gaffney, South Carolina for earning an outstanding score of 95% on their unannounced CER evaluation!! Karen has the awesome support from her entire Management team starting with her AUM, Tracie Littlejohn; her Shift Supervisors, Antwan Mckelvin and Pam Gregory. This team practices Team together, Team apart in every aspect of running the business. Maryann Roberts was taking care of the Buffet today and let me just say it was by far the best looking buffet I have seen. Maryann does not miss one step when it comes to hold times, product quality, and cleanliness of her buffet. Ceil and Anthony were in the back of the house cooking some really awesome looking chicken. Neka and Zakia were the Customer Maniacs during this evaluation and they were a joy to watch as they interacted with every guest in Drive thru as well as the Front Counter. Thank you Team Gaffney for all you do each and every day!!! Teresa Mills, Champs and Recognition Specialist Penny Blevins Employee of the Month Marion, VA HOW TO RECOVER FROM A FALL To Emmet St. Charlottesville, VA I spoke with Ms. North this morning about the incident with her son. Everything s okay. She had a lot of nice things to say about your store. She said they were big KFC fans, and even though there s a KFC in their town of Ruckersville, they always come to Charlottesville because it s so much better. She said it is obvious when you walk into the Ruckersville location that they aren t managed by the same people. She complimented the manager for the way he handled the situation and showed concern for her son. I have mailed her some buffet coupons to be used at your store. Thanks, Martha Sellers DON T KNOCK KILMARNOCK OUR SECOND TRIPLE CROWN!!! Noted in the Liked most, liked least comments, for both, Very Good! Second 100% CHAMPSCheck! ROWDY ROOSTER RIDES AGAIN I just wanted to let everyone know that while we were busy opening Seymour another store in my area was doing some special things too. Jason Douglas and his team at the Pigeon Forge store broke the former weekly record of $41,853 with a new record of $43,514, Jason and his team did this all on their on as I was busy opening Seymour. Thanks for your dedication and hard work to accomplish this feat. They also broke the monthly record set last July of $172,721 with a very strong ending of $177,148 so go Rowdy Rooster! You and your team did great things. Thanks, Bud Goff, Area Manager

3 JRN CONNECTION August 2006 Vol. 9, No. 8 3 A SCHOOL OF HERRIN A KFC ALLSTAR This is my pride and joy. Blake is 2 ½ years old. He keeps me very busy. Thanks, Michelle Watson, Herrin, IL The gentleman pictured, Ralph Lovelace, is a regular customer at the By Pass store in Bowling Green, Ky. After walking one mile at the Bowling Green mall, he heads on over to KFC for his liver dinner. He says he does this every Thursday. He is 84 years old. He had to show me his driver s license to convince me. We should all be so lucky. Loretta Fleming, Area Manager This is my kiddo, Elizabeth Rain. She just turned 3, and is starting pre-k in September. Too soon!! Casey Tanner, Herrin, IL Here is our newest arrival in Herrin: Quin Edward Allen Gibson. He was born July 8th 2006, 8lb 15oz, 22 inches long, to Roy and Teme Gibson. Roy is our cook. He has been with us for 3 years. Congratulations! Michelle and the Herrin Team PROPS TO PROS Hi David (Neal), We would just like to let Mrs. Neal know that Jimmy and William from the maintenance department do an outstanding job. When they arrive at the store, they get to work and get the job done right. We are letting you know that these two guys are good hard workers, but we re sure you knew that. Again we would like to thank you for letting the guys work on problems at the store. Thanks, Tonya & Carolyn Campbell Plaza, Columbia, TN KFC LAWN NO YAWN The Shelbyville, TN KFC has again won the Shelbyville Bedford County Chamber of Commerce Beautification Award for Business Landscaping. Mary Elkins, RGM received the award in the form of a sign which is on display in front of the store. Congratulations to Mary and her Team, and to Steve Dearing and his people for winning again! To which Regional Manager Harris Martin adds, WOW!

4 JRN CONNECTION August 2006 Vol. 9, No. 8 4 Cassandra and Iona are very nice, writes a carry-out customer at the Fort Valley, GA store. It feels great to be greeted when I walk into a restaurant. I received my order fast. A drive-thru customer at the Vinton, VA restaurant states that he had a pleasant experience. He says the cashier, Shelby, was great and very pleasant and Shelby gave great customer service. He also says that Shelby was very nice, polite, courteous, efficient and accurate. He also stated that Shelby wished him a Happy Fathers Day, which he thought was very nice. Janice, an employee at the Boardwalk, Lexington, KY KFC, is very helpful and friendly, says a drive-thru customer. He also says she is an asset to the company. At the Terre Haute, IN #2 KFC a drive-thru customer says she received excellent service. And at the same Terre Haute #2 store another drive-thru customer says the entire staff are all polite and helpful. They all provide fast and efficient customer service. She says they all consistently provide superior customer service. Also at the Terre Haute #2 KFC, a drive-thru customer says that the service and the bone-in hot wings are excellent, and the assistant manager, John, was very friendly. Over 80 people received phenomenal service at the Richmond Rd. Williamsburg, VA restaurant according to a dine-in customer. She says the service is very fast and the crew is very polite. She says everyone working deserves a raise. I want to express my appreciation for the cashier who greeted me at the restaurant, writes a carry-out customer of the Aquia, Stafford, VA store. Her name is Jain and was wonderful with our order and I really enjoyed her positive attitude. Thank you so much for such wonderful customer service. Shirley and Jennifer, two crew members at the Wytheville, VA KFC are courteous, personable and pay special attention to her 95 year old mother and other customers, says a dine-in guest. Great Food ~ thanks!!!!!!!!!!!!!!!!!!!! writes a carry-out customer at the Big Franklin, TN store. I picked up 19 of the Chicken Tenders. YUM! But also, I wanted to let you know that the employees were SO very nice and so helpful! I know that you probably get bad news... but this was a Very Nice experience. Thanks so much for a Great History and Good products! We took these on the lake for a Father's Day lunch... Everyone was very glad to see the KFC box and Totally enjoyed the chicken!!!! Way to Go Mike!!!!, Terry Jennings Area Manager. A drive-thru customer at the Cordele, GA restaurant says she enjoys the original chicken meal she orders at the location. Employees at the East Oglethorpe, Albany, GA KFC are very friendly and the service is fast, says a carry-out customer. She also says the facility is clean. At the Kilmarnock, VA store, cashier Tawana gives great service, says a dine-in customer. Also at the Kilmarnock KFC, a dine-in customer compliments the exceptional quality and appeal of the buffet. She expresses appreciation for the pleasant service she received on her first visit, which encourages her to visit more frequently. I want to thank you for allowing us a MUCH improved visit, writes a dine-in customer also at Kilmarnock. We received a free meal postcard from Manager Lisa Williamson following our phone conversation. The store was clean, cashier was friendly, the food was filled, the other customers weren't angry, no long lines, all in all, the experience was MUCH better!! The only negative things were that they were out of Diet Pepsi and the unsweetened Iced Tea was bitter. At least I didn't get the wrong drink this time. Smile. Thank you and Ms. Lisa for helping us to have a positive experience, as well as other customers. And still with Kilmarnock, a dine-in customer says the buffet was set up neatly and everything was filled and looked fresh. She thought a new employee was working on the buffet. Heather is very pleasant, helpful and efficient, says a dine-in customer at the Harding Place, Nashville, TN KFC. The guest says Heather is a super employee and he enjoys visiting because she is so cordial. The customer adds that he visits the store with people from his church and they enjoy the service. The 16 piece family dinner with mashed potatoes/gravy, coleslaw, baked beans, biscuits taste very fresh and hot, writes a carry-out customer of the Memorial Blvd. Murfreesboro, TN store. It was delicious!!! Thanks. Good experience. Shelby, a crew member at the Vinton, VA restaurant, is very nice and pleasant, says a drivethru customer. Also Terry is very nice and helpful, says another drive-thru customer. Again in Vinton, a carry-out customer says Brian is very nice and professional. And a third drive-thru customer says the cashier is very cheerful and a great employee.

5 JRN CONNECTION August 2006 Vol. 9, No. 8 5 DEBBIE continued from page 1 FAN MAIL Every now and then we receive letters unsolicited from our customers about our restaurants. I hoped that I could recognize Steve Harvey and his Great Team at Emmet St. Charlottesville, VA. for their Customer Focus and Winning Attitude. I attached a nice letter that I received about Steve and the store. Thanks, Bruce Theobald, Area Manager Dear Steve, This is a note to Thank You for the wonderful service you gave us for our order on Saturday, July 23 rd. You did everything you said you would and we are very grateful. The chicken was absolutely the greatest and so was the coleslaw. Please show this letter to your Boss. You were great to work with. Sincerely, Betty, Newcomers/Encore Club TELEMARKETERS Please, please, please caution your employees that they are NOT to provide any information to a telemarketer! We have just cancelled 10 web hosting subscriptions from the BellSouth bill. Charges for just these 10 accounts came to $ Also, there are to be ABSOLUTELY NO COLLECT CALLS ACCEPTED! Remember, if you have any questions regarding the services on your phone line, please contact your bookkeeper. BellSouth is currently placing a block on lines with them. Hopefully this will help in the future. As we cancel other web hosting subscriptions we will inquire about billing blocks with them as well. Thanks, Debbie Follis, JRN Accounting Supervisor Travelers Rest, continued from page 1 I would like to thank some other people for their help. From my area I would like to thank Shannon Sutherland and Jerry Coleman for the time and support the last two weeks. From other areas I d like to thank Bud Goff for all the time he put in as well as Mike Wimer, Rod Shaw II, Buddy May and his people (Felicia and Shannon), Bill Parker and his people (Dwayne and Matt), Mike Lake and his people (Candy, Missy, Ashley, Kayla and Brian) and Cindy Evans and Cheryl for all the help at pre and post-opening. As you can see it was a real team effort that resulted in a very successful opening. THANKS TO ALL! Frank Frattarelli, Area Manager P.S. do you like our fountain? Above: Debbie s reaction when told tropical storm Debby had been named in her honor. Among her gifts was a spinning clock that David Neal said was meant to simulate her brain during monthly closing. I am so deeply honored and humbled by the luncheon today. My JRN family means a great deal to me. Each of you regardless of how long you have been with JRN is special to me as well as JRN, Inc. I often tell everyone that I can't leave until I'm either "caught up" or done with my paperwork. Truth is I cannot imagine working anywhere else. Besides, you all throw great parties and I would hate to miss one!!!! Seriously, I owe everyone a huge debt of gratitude for everything you did to make today so special. I am proud to be counted among such an elite group! Thanks again! Debbie

6 JRN CONNECTION August 2006 Vol. 9, No. 8 6 Commendations continued from column 1 The manager, Diane, and the condition of the Foley, AL store are great, says a carry-out customer. I visit a few times a week and order 3 buffalo Snackers and water, writes a drivethru customer at the Smyrna, TN store. They are always wonderful, but on this particular day they were just wonderful!!! The chicken was fresh and the buffalo sauce was incredible!!! I could eat them everyday!!! Shirley, a cashier at the Radford, VA KFC is very nice and friendly, says a dine-in customer. At the West Market St. Johnson City, TN restaurant the staff is so polite and go out of their way to accommodate the customers, according to a drive-thru customer. A carry-out guest at the Warsaw, VA store says she is very impressed with the overall experience at the unit. She says she was traveling two hours from the airport and wanted a quick meal. She says Chris is absolutely fantastic. She ordered the 10 piece special and Chris had to substitute due to availability of product and did not hesitate to assist while she waited for her biscuits. A customer at the Vinton, VA KFC says that she had just come from her stepson s wake and was very upset. She says that KFC has a great employee working at the drive-thru. She says Shelby was very nice, professional and caring. She says that Shelby made her feel much better and she really appreciated that. Also in Vinton, a drive-thru customer compliments the employees for their service. Rechele, a cashier at the Vinton store, greeted her very kindly and provided great service, says a dine-in customer. She adds that Rechele was helpful when she placed her order. And Shelby, a cashier in Vinton, is commended by a drive-thru customer for her excellent customer service. A guest at the 31 West-By Pass Bowling Green, KY store, says the facility is very clean and his overall visit was a pleasure. At the Glasgow, KY KFC a carry-out customer wants to commend Aaron who assisted her with a large catering order. Also in Glasgow, a drive-thru guest says Allen was very good at rectifying his complaints. He says he was very sincere and replaced his meal with no problem. Angela, an employee at the Humboldt, TN restaurant, is very professional and friendly, says a carry-out customer. He says that he lost his teeth and Angela went through the trash to find his dentures. The young man, D. J., who took my transaction and gave me my food at the window was quick and well groomed, writes a drive-thru customer of the Cool Springs KFC. This made my experience pleasant. In addition, the mashed potatoes and gravy were particularly good tasting. A cashier was having trouble ringing up the orders at the Cool Springs restaurant a dine in customer says. He was very impressed with how the female manager came out to assist the cashier and in getting the customers in and out in a timely fashion. Ponchita, assistant manager at the North Monroe Tallahassee, FL store, is very nice and helpful, says a carry-out customer. The employees are wonderful and provide exceptional customer service at the Wytheville, VA restaurant, says a dine-in customer. She says they go above and beyond the call of duty. Your food and employees are very customer oriented, writes a dine-in customer of the Tullahoma, TN KFC. Your employees provide top service. WHY THE POET CROSSED THE ROAD By Shane Spears Got the word from Colonel Sanders today He said, boy let s fix chicken my way Ran down the street, got a job at KFC Frying chicken don t ya see Money rollin in and the Colonel proud I m working for cryin out loud Legs and thighs they re good too Colonel I gotta say thank you You are the man, the man to me You and your famous recipe Like my friends I m Kentucky fried With mashed potatoes on the side A biscuit and an order of slaw Come on down and join us yaw Party hardy and lets all eat Chicken man it s the original white meat 11 original herbs and spices rule this place You can see the excitement on my face Come on down and place an order Don t dare make a run for the border

7 JRN CONNECTION August 2006 Vol. 9, No. 8 7 David Neal, JRN VP of Operations, often receives information from people all across JRN that helps give him an idea of what the communities and competition are up to. The articles on this page are examples from Mike Zumbahlen s Area. CHURCH S DOESN T HAVE A PRAYER How about some good news for a change? Debbie s husband is good friends with an area manager for Church s. He just called Debbie and said that Church s has changed their minds about coming to Covington, TN. The big boss drove up to see the town and saw the 10pc and 3 pc for 1.99 on our windows and said they couldn t compete with us at this time and that if they came to town it would be in a new building down by the new Wal-Mart. There was no sense remodeling the old Krystal on the north side of town when all the food places would go south as they rebuild. Church s in Memphis just last week raised their 3pc to Gee, that was a good idea to start the 10pc and 3pc before they got here. I will pat my self on the back later. (can t do it anyway, too old to reach) Ruth Davis, Area Manager THE COMPETITIVE EYE (In Jackson, TN) Specials for the two Mrs Winners: 3pc wing and bisc pc dark and bisc pc meal 7 bisc, 3 lg sides 1 gallon of tea Popeye s: 3 in Jackson and one in south Jackson: 89 cents Tuesday only, 2pc dark no bisc pc dark no bisc 11-2 daily 11 pc mixed no bisc Wendell Teague, Area Manager A CRY FOR HELP Thought you guys might get a little chuckle out of what the Austin s Fried Chicken had on their reader board when I went to the bank this morning. It reads EAT MORE CHICKEN AND SAVE A RESTAURANT Maybe it should read Eat more KFC chicken and close us. Regina Blandford, RGM Salem, IL THE SCENE IN MARTIN Our new SuperCenter {Wal-Mart} opens 8/16/06!! This was the last weekend for this Wal-Mart behind us to be open?!? {I believe is what they said}..rumor has it {& they had a HUGE sale this weekend} that Rural King is going to be moving into this building!?! But that has not been confirmed!?! Long John Silvers has begun their remodel {next door}.. they have completed their landscaping {I believe}.. and have begun painting the outside {a yellow..like my office..copycats!!}.. once they complete their outside..{an inside source} They will shut down for about a week to 10 days to remodel their inside!?! New EVERYTHING from what I've been told... Okay..we've had a LOT of factories laying off around us here in Martin... MTD, (manufactures outdoor power equipment) as of Friday, had a HUGE lay off {biggest one they have had in a while..}; it went back all the way to people who had been there 10years or less. I don't believe they are scheduled to come back till maybe November!?! Which that will cause the other factory here, Valley Crate, to end up laying off because they do the crates & pallets for MTD!?! Creative Label next to MTD is closing their doors!?! Date has not been announced.. The mattress factory here in Martin is only working 3 days a week - they are looking for a buyer. If they don't find one, they will also be closing their doors!?! That only leaves - Martin Manufacturing - the sewing factory & Greenbaum - builds tires for ATVS & Mowers - up & running full swing here in Martin currently!! There is another small factory, Arrow Aluminum, that builds doors but I don't even know if they are still open or not {have no connections there}. So things are tight here in Martin right now. The college starts back, I believe, the 22nd of this month, so that will help a little bit! Just thought I would let you know. Angela Jones, RGM, Martin, TN

8 JRN CONNECTION August 2006 Vol. 9, No. 8 8 JRN ANNIVERSARY DATES FOR SEPTEMBER LAST NAME FIRST NAME LOCATION DATE YEARS NEAL LINDA M JRN Corporate Columbia, TN 9/1/ NEAL JOHN R JRN Corporate Columbia, TN 9/1/ FRALEY GEORGE MCGUIRE Rodney Shaw Regional Office 9/18/ MARTIN HARRIS W. Harris Martin Regional Office 9/2/ PHIPPS DONNA MARIE Union City, TN 9/12/ LAMPKINS LARRY RANDALL Ft. Henry Dr. Kingsport, TN 9/1/ MARCINEK PAUL G. Harris Martin Regional Office 9/1/ YORK KATHY GAIL London, KY 9/9/ RYAN LINDA CATHY Big Stone Gap, VA 9/1/ JONES JR DAVID R. Rodney Shaw Regional Office 9/8/ GLASS DEBORAH A. Covington, TN 9/26/ MABEN ERIC D. Covington, TN 9/22/ MOYERS JANET L. Massaponax, VA 9/13/ BEVERLY DONNA WATKINS Lexington, VA 9/25/ ERWIN GLORIA D. Polk Motel, Columbia, TN 9/6/ WALL MARTY A. Jack Hager Regional Office 9/25/ MCDAVID TRACY D. Tate's Creek, Lexington, KY 9/25/ WILLIAMS JULENE Foley, AL 9/26/ NEAL CLAYTON MORRIS Real Estate, Columbia, TN 9/1/ WILDER GARY M. Manchester, TN 9/12/ ARMSTRONG BARBARA A. W. Oglethorpe, Albany, GA 9/10/ GOLDER PAUL E. Orange Ave. Roanoke, VA 9/29/ WILLIAMS JAIME E. Patton Ave. Asheville, NC 9/11/ VAUGHN BOBBY Church St. Murfreesboro, TN 9/14/ ALLEN DARELD 31-W. Bypass, Bowling Green, KY 9/21/ HARP SHEILA F. Corbin, KY 9/30/ BOONE LOUIS M Richmond Rd. Lexington, KY 9/9/ MATTHEWS PONCHITA D. N. Monroe St. Tallahassee, FL 9/15/ MYERS BARBARA Robinson, IL 9/20/ CAMPBELL JUDY M. Bristol #1, TN 9/22/ ROSKOS CONNIE R. Bristol #3, VA 9/24/ SHAW II RODNEY D. Rodney Shaw Regional Office 9/30/ PETTEWAY TROY L. JRN Pilot, just about everywhere 9/22/ STAFFORD MICHAEL D. Vinton, VA 9/7/ COLLINS JEFFREY S. Gallatin, TN 9/8/ LEWIS RONNIE A. LaFollette, TN 9/23/ FANNING JOHNNY G. Tullahoma, TN 9/24/ TANNER CASEY A. Herrin, IL 9/3/ WISE LEANN Marion, IL 9/8/ SMITH ANGELA M. Bristol #1, TN 9/9/ PORTER JAMIE L. Mt. Vernon, IL 9/28/ VON LOCHAUSEN EDWARD O. Airport Blvd. Mobile, AL 9/4/ NUTT KIMBERLY D. JRN Accounting, Columbia, TN 9/5/ PERRY CRYSTAL D. Strawberry Pls. Knoxville, TN 9/11/ PETERSON SUSIE M St. Stephens, Mobile, AL 9/20/ HARRIS BOBBIE L. Richmond Rd. Lexington, KY 9/25/ BAILEY GERALDINE Lexington, VA 9/26/ MILLER SHERIA D. N. Monroe St. Tallahassee, FL 9/28/ CAMPBELL ELIZABETH N. Harris Martin Regional Office 9/1/ WELCH MARTHA LEE Orange Ave. Roanoke, VA 9/4/ HELTON WILLIAM L Richmond, KY 9/14/ FOX COREY J Saraland, AL 9/18/2001 5

9 JRN CONNECTION August 2006 Vol. 9, No. 8 9 JRN ANNIVERSARY DATES FOR SEPTEMBER LAST NAME FIRST NAME LOCATION DATE YEARS DAVIS CHARLES D. Skyland, Asheville, NC 9/20/ HALE BRENDA Nicholasville, KY 9/24/ BALL CHARLENE Danville, KY 9/2/ SMITH ZAKIA D Gaffney, SC 9/2/ DOUGLAS KRISTIN N Danville, KY 9/3/ BLANCAS YAZMIN DAZA Concord #2, NC 9/4/ GOODE TINA L Danville, KY 9/4/ PERRY ARNETRESS N. Highland, Jackson, TN 9/4/ BOLIN JASON C. Airport Blvd. Mobile, AL 9/6/ BENNETT TERRENCE L Paul Russell Rd. Tallahassee, FL 9/6/ RICHARDSON MICHAEL A Concord #3, NC 9/9/ DANIELS NELFA O Gulf Beach Pensacola, FL 9/9/ BOBO RONICA Union City, TN 9/9/ FAULKNER ANGELA M Greer, SC 9/11/ GILLIAM EVELYN M Lynn Garden, Kingsport, TN 9/12/ BROCK STEPHANIE N. LaFollette, TN 9/13/ HOPPER MICHAEL R Kannapolis, NC 9/14/ CONNER KRISTIE L Orange Ave. Roanoke, VA 9/16/ CABRERA DIAZ LIDIA C Williamson Rd. Roanoke, VA 9/16/ GOODWIN KEVIN R Gaffney, SC 9/18/ RULISON HEATHER J. Harding Pl. Nashville, TN 9/21/ MCINTOSH CYLESTER Suffolk, VA 9/23/ JONES ROBERT M Jack Hager Regional Office 9/24/ TORRES FRANCISCA Emmet St. Charlottesville, VA 9/25/ MCMULLEN SYLVIA W Quincy, FL 9/26/ BROWN FLORA M Concord #2, NC 9/30/ PRITCHETT JOE J Paris, TN 9/30/ MCKINNEY THOMAS R Vinton, VA 9/1/ GRAY WANDA Blacksburg, VA 9/2/ JOHNSON ANTONIO D Nine Mile Rd. Pensacola, FL 9/3/ WARNER CAROL A 31-W. Bypass, Bowling Green, KY 9/4/ UMBERGER SHIRLEY S Wytheville, VA 9/4/ BENAVIDES ISAAC E Murfreesboro Rd. Franklin, TN 9/5/ REINELT JOANNA M Martin, TN 9/8/ JONES MARICUS E Winchester Rd. Lexington, KY 9/9/ JACKSON TAB E Emporia, VA KFC 9/10/ KETTERMAN KENNETH S Springhill Ave. Mobile, AL 9/10/ DOBBS GAIL L Polk Motel, Columbia, TN 9/11/ SIMPSON CINDY L Lynn Garden, Kingsport, TN 9/15/ FINNEY FREDRICK M Ringgold, GA 9/15/ SULLIVAN TERESA J Simpsonville, SC 9/18/ SHIPMAN MONICA Hamburg, Lexington, KY 9/22/ ARCE JEVENAL B Emmet St. Charlottesville, VA 9/23/ RAY EDDIE P Foley, AL 9/23/ BUCHANAN JAMES M Mauldin, SC 9/26/ RAMOS AURORA Murfreesboro Rd. Franklin, TN 9/27/ GALLOWAY KERRI D River Ridge, Asheville, NC 9/27/ THONGONE KHAYKEO STACY Lavergne, TN 9/29/ MUDD DOROTH M Massaponax, VA 9/30/ POOLE SHAVONYA V Paul Russell Rd. Tallahassee, FL 9/1/ EUBANKS SHANNON M Timberlake, Lynchburg, VA 9/1/ WRIGHT DE'SHUNTA D Winchester Rd. Lexington, KY 9/1/2004 2

10 JRN CONNECTION August 2006 Vol. 9, No JRN ANNIVERSARY DATES FOR SEPTEMBER LAST NAME FIRST NAME LOCATION DATE YEARS WOOD ELIJAH I Gaffney, SC 9/3/ CONNER DARNESHIA K Old Fort Hwy. Murfreesboro, TN 9/3/ FLANAGAN STEVEN E White Horse Rd. Greenville, SC 9/3/ GREAM SHAYLA A Harrisburg, IL 9/4/ THOMPSON AMY N Radford, VA 9/5/ MADRIGAL ROMONA Cool Springs, Franklin, TN 9/6/ SMITH LARRY D Foley, AL 9/6/ HELLER MATT A Aquia, Stafford, VA 9/8/ SKINNER JASON M Richmond, KY 9/9/ DUNCAN DEREK D Orange Ave. Roanoke, VA 9/13/ DAVIS LINDA J Winchester, TN 9/14/ REINELT JESSICA Martin, TN 9/16/ MORRIS TERRY J Apalachee Tallahassee, FL 9/18/ WATSON LAQUITA L Atoka, TN 9/18/ RICHARDSON VICTORIA C Paul Russell Rd. Tallahassee, FL 9/18/ HALL- PERRY JESSICA Y Covington, TN 9/19/ RAMMEL ERIN M Harrisburg, IL 9/19/ MACHURA TINA B West Frankfort, IL 9/20/ RIVERO CESAR Tanglewood, Roanoke, VA 9/21/ BRANCH LUZ E Foley, AL 9/22/ BUTLER NIA C Gaffney, SC 9/23/ JENKINS LARRY E. Oglethorpe, Albany GA 9/24/ GIBBONS FRANK R Harrisburg, IL 9/26/ WILLIS ROBIN Benton, IL 9/27/ NELSON SINITA N Suffolk, VA 9/27/ CASH HEATHER R Waynesboro, VA 9/27/ DURBIN KAYLA N Bardstown, KY 9/1/ SOTO CLAUDIA R Concord #3, NC 9/2/ KOGERS TRONTAYVIS T. Milton, FL 9/2/ MOORE RICKY J Eldorado, IL 9/3/ ORTIZ-SANCHEZ LUZ River Ridge, Asheville, NC 9/3/ FERGUSON PAULA Y Apalachee Tallahassee, FL 9/4/ JOHNSON JEREMY P Harrisburg, IL 9/4/ SWEET JOSHUA D Blacksburg, VA 9/5/ LINKER ALEISHA M Concord #3, NC 9/5/ SIMMONS DARION M E. Oglethorpe, Albany GA 9/5/ MORGAN FLORENCE O Gaffney, SC 9/5/ MUSE NATHAN P Old Fort Hwy. Murfreesboro, TN 9/5/ CRAWFORD STEPHANIE L Wards Rd. Lynchburg, VA 9/5/ GNIKPO BRICE O Aquia, Stafford, VA 9/6/ REGINATO MICHAEL J Benton, IL 9/6/ WILLS STEPHANIE A Blacksburg, VA 9/6/ MONROE SHAYNA L Eldorado, IL 9/6/ WHITE JOSEPH Emmet St. Charlottesville, VA 9/6/ KESTERSON WENDY M. Lake City, TN 9/6/ SCRUGGS THADDEUS W Massaponax, VA 9/6/ WARNER ANTONIA D Winchester Rd. Lexington, KY 9/6/ KOSKI CYNTHIA K Massaponax, VA 9/7/ STUBBLEFIELD ENDIA R Paris, TN 9/7/ PORTER BREON D Suffolk, VA 9/7/ PINNER LESLIE R. Atoka, TN 9/8/ STRONGMAN AMBER D Lightfoot, VA 9/8/2005 1

11 JRN CONNECTION August 2006 Vol. 9, No JRN ANNIVERSARY DATES FOR SEPTEMBER LAST NAME FIRST NAME LOCATION DATE YEARS TUBB CLARK E. McMinnville, TN 9/8/ DECK CHARLES E. Crossville, TN 9/9/ PARTEE TIFFANY S. Memorial Blvd, Murfreesboro, TN 9/9/ JOHNSON SHAWANDRA Quincy, FL 9/10/ BERLIN STEVEN J Simpsonville, SC 9/10/ BULLOCK LASENTA J Suffolk, VA 9/10/ MOSLEY VINCENT Memorial Blvd, Murfreesboro, TN 9/11/ MULDER ASHLEY D Metropolis, IL 9/11/ CAHILL BEN Old Fort Hwy. Murfreesboro, TN 9/11/ RANEY DANA R. Cookeville, TN 9/12/ BAUTISTA JESUS Cool Springs, Franklin, TN 9/12/ WALTERS KIANNA Kilmarnock, VA 9/12/ LUCAS DANA M Tanglewood, Roanoke, VA 9/12/ BEATY JORDANA E Benton, IL 9/13/ STYLES BOYCE A Black Mountain, NC 9/13/ CROOKE VICTORIA M Chatsworth, GA 9/13/ JACKSON SHANNON M Concord #3, NC 9/13/ HOWERTON SABRINA M Dyersburg. TN 9/13/ WEBB TERRANCE A Kilmarnock, VA 9/13/ DYCHE JOHNNIE A London, KY 9/13/ BERRY MERICA K N. Highland, Jackson, TN 9/13/ DAVIS MELCHISEDEC Paul Russell Rd. Tallahassee, FL 9/13/ HARRIS BRANDI M Suffolk, VA 9/13/ WELCH JUSTIN B Concord #2, NC 9/14/ HIVELY ROBERT V Crossville, TN 9/15/ GARNETT TACHIA K Lynn Garden, Kingsport, TN 9/15/ JONES TRACY A N. Highland, Jackson, TN 9/15/ BRIGHT CLEOPHUS Foley, AL 9/16/ ASBURY REBECCA D Memorial Blvd, Murfreesboro, TN 9/16/ WAGGONER KAYLIE J Robinson, IL 9/16/ LUCAS RENELDA F Gaffney, SC 9/17/ ROBERTS SHARON A River Ridge, Asheville, NC 9/17/ STONE ANTHONY G Winchester Rd. Lexington, KY 9/17/ MILLER SHAKA Suffolk, VA 9/18/ HARRIS VICTORIA S. Apalachee Tallahassee, FL 9/19/ GNIPKO PRISCA O Aquia, Stafford, VA 9/19/ BROWN JESSICA S. Bell Rd. Nashville, TN 9/19/ JONES JANICE F JRN Accounting, Columbia, TN 9/19/ JOHNSON HOLLY G JRN Human Resources Columbia, TN 9/19/ BURNS DERRICK D London, KY 9/19/ BUCKLAND AMY S Orange Ave. Roanoke, VA 9/19/ BUTLER TOYA F W. Oglethorpe, Albany, GA 9/19/ MEDINA JESUS ROSAS West Walnut, Dalton, GA 9/19/ HERNANDEZ ALBERTO Antioch, TN 9/20/ BELL LAQUANA L Dawson Rd. Albany, GA 9/21/ POPOCA OLGA Emmet St. Charlottesville, VA 9/21/ GARCIA LETICIA A. Lavergne, TN 9/21/ WATSON FREDRICK N. Monroe St. Tallahassee, FL 9/21/ JACKSON MANISHA L. N. Monroe St. Tallahassee, FL 9/21/ HOLMES JENNIFER Salem, IL 9/21/ BROOKS PHYLLIS D. Seymour, TN 9/21/ VAZQUEZ MARIA E. Smyrna, TN 9/21/2005 1

12 JRN CONNECTION August 2006 Vol. 9, No JRN ANNIVERSARY DATES FOR SEPTEMBER LAST NAME FIRST NAME LOCATION DATE YEARS CLEVENGER JOSH I Strawberry Pls. Knoxville, TN 9/21/ ROSE KEVIN M Waynesboro, VA 9/21/ MALLINDINE JAYME D Weaverville, NC 9/21/ DANIELS TAMMY S Cave City, KY 9/22/ HICKMAN ANTHONY T Greer, SC 9/22/ SULLIVAN JOSH R. Manchester, TN 9/22/ JONES JR KENNETH Scottsville Rd. Bowling Green, KY 9/22/ VARGAS CRISTIAN M. Smyrna, TN 9/22/ CORBETT VALERIE E. N. Monroe St. Tallahassee, FL 9/23/ CHAIRES LACY F. N. Monroe St. Tallahassee, FL 9/23/ BELL DEMETRIS D. N. Monroe St. Tallahassee, FL 9/23/ KIMBERLING BRITTANY C. Athens, TN 9/24/ KEIL AUTHUR Foley, AL 9/24/ SELDON BARBARA S Kilmarnock, VA 9/24/ HARRIS CAROLDORIA P. Paul Russell Rd. Tallahassee, FL 9/24/ STANLEY DERRICK A Terre Haute #2, IN 9/24/ LAYNE JASMIN A. Apalachee Tallahassee, FL 9/25/ POSEY DANIEL C. Apalachee Tallahassee, FL 9/25/ TURNER LABARIAN Milton, FL 9/25/ DYER TAMELA D Taylors, SC 9/25/ LARA JUAN A. Bell Rd. Nashville, TN 9/26/ HARDING PEGGIE L. Memorial Blvd, Murfreesboro, TN 9/26/ THOMAS LEANN Y Cordele, GA 9/27/ YOUNG JANICE C Concord #2, NC 9/28/ HOPKINS CHARLOTTE O Kannapolis, NC 9/28/ WIMLEY CIARA R. Lavergne, TN 9/28/ ADAMS FRANK L. Crossville, TN 9/29/ GANNON CODY T. Old Fort Hwy. Murfreesboro, TN 9/29/ WHO CAN IT BE NOW? This lady has been with JRN for quite a while. Can you guess who she is? Some of you will know who it is immediately for reasons obvious to you. The JRN Connection is published monthly. Send photos, letters, articles, etc. to: JRN Connection Attn: Allen Underwood P. O. Box 1257 Columbia, TN Behind the workmen and equipment in the picture above is the JRN headquarters in the old State Bank building in downtown Columbia, TN. Most of the intersection is being turned into an homage to Baghdad to widen and beautify the streets. Work is scheduled to take 2 years.