Star Alliance Ambassadors Club 2 nd Session Deutschschweiz

Transcription

1 Star Alliance Ambassadors Club 2 nd Session Deutschschweiz 15 th September 2016

2 PAGE 22 Airline sales part: Airline Catering

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4 United BusinessFirst PAGE 24

5 United BusinessFirst PAGE 25

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9 THAI Service on demand New Business class service on demand on dedicated routes: ZRH FRA PAR B ER from/to ZRH LON TYO PAGE 29

10 THAI Service on demand SAMRAB Create your own set from several Thai temptations SNACKING - On Thai Street Food Chicken satay Rice noodle soup DINE - Comfort Dining From roast beef, grilled salmon to Thai breakfast kao som gai sab. Or do you prefer smoked salmon caesar salad? And as a sweet finish Amaretto Mascarpone tartlet... Divine! PAGE 30

11 THAI Service on demand Have it your own way. Anytime Anything Enjoy!!!! PAGE 31

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13 Business Class TAP PORTUGAL The Meals Cuisine grounded in Portuguese tradition and prepared with fresh healthy ingredients Typical Portuguese cuisine reinterpreted by Chef Vítor Sobral in a contemporary, creative and sophisticated way. To start off the meal, the new amuse-bouche with toasted nuts and seeds. A selection of six new soups, a culinary icon of the long-haul in-flight service, served with delicious garnishes. Salad garnishes include a generous sampling of top quality products, including partridge escabeche, marinated shrimp, salted cod confit and wheat salad, among others. All accompanied by chutneys or vinaigrettes, specially designed to complement the selected garnishes. Six new desserts and the traditional Port wine. Breakfast To wake up in style, the tap executive breakfast includes a plate of cold cuts and various cheeses, fresh fruit, yoghurt and a bread basket. Selection of teas, coffees and juices. Snack Light meals composed of a selection of cold meats, fresh fruit and sweet dessert. PAGE 33

14 Business Class TAP PORTUGAL The Wines It is important for us at TAP to discover wines that reflect the quality, richness and variety of Portuguese grapes. In order to reach a large number of producers, the company called on ViniPortugal to find out about the white, red and sparkling wines from the Wine Commission in each of the country s regions. Following an innovative on-board wine tasting, we were able to note the characteristics of each wine, determine what makes them more interesting at altitudes and identify those that will complement the in-flight meal. TAP's new wine list is the result of careful selection by a panel of renowned Portuguese and Brazilian specialists. Three Portuguese wines served on-board our aircraft were acclaimed by the American "Global Traveler" magazine as being among the best wines served by airlines across the world. PAGE 34

15 Business Class TAP PORTUGAL Special Meals PAGE 35 Code AVML BBML BLML CHML DBML FPML GFML HNML KSML LCML LFML LSML Special meal Hindu vegetarian meal Baby s meal Meal without strong flavours and spices Child s meal Diabetic s meal Fruit meal Gluten-free meal Hindu meal Kosher meal Low-calorie meal Low-fat meal Low-salt meal MOML Muslim meal NLML SFML SPML VGML VLML Lactose-free meal Seafood meal Meal with special items not covered by any of the above codes (allergies by ingestion of food products) Vegetarian vegan meal Egg-lacto vegetarian meal On European flights, Business Class special meals can be requested. It is not possible to confirm special meals on European flights that stop overnight at certain airports. Requests for special meals should be made at least 24 hours before flight departure. For flights leaving Luanda, KSML meals must be requested at least 72 hours before flight departure.

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17 SWISS Taste of Switzerland - The award-winning culinary concept The Mercury-award-winning service concept pampers our guests with culinary specialities from different regions of Switzerland. Features a different culinary region and local products in seasonal cycles of three months Menus created by some of the country s most esteemed chefs and Restaurant Hiltl for meatless choice In SWISS First and Business on all SWISS long-haul flights from Switzerland Florian Trento from Hotel Peninsula on flights ex HKG, BKK, PVG and PEK Kiyomi Mikuni on flights ex NRT PAGE 37

18 SWISS Traditions - Culinary concept in SWISS Business EU As the airline of Switzerland, SWISS is committed to incorporating its home country s culture into its inflight product to the greatest possible degree. Reflects Switzerland s culinary heritage and accent on popular national dishes Includes a surprise factor in the creation and serving of meals associated with national traditions and celebrations 4 traditional promotions will take place each year and will run for up to two weeks each, on selected flights to Switzerland PAGE 38

19 SWISS First comfort items PAGE 39

20 SWISS Business comfort items PAGE 40

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22 Singapore Airlines Facts and Figures about Catering 27.5 million dishes served in 2015 on Singapore Airlines & SilkAir network Around 2,200 different dishes planned every cycle (4 months) More than 2 million bottles of wine and champagne poured each year 1,000 different wines tasted every year The SIA Catering vision: Ultimate in-flight food & beverage experience Balance between tradition and experience Deeper focus on healthy & wholesome dishes PAGE 42

23 Singapore Airlines The International Culinary Panel 8 leading chefs showcasing the best cuisine of the world 12 Michelin stars among the panel chefs 240 exclusive culinary creations designed every year PAGE 43

24 Singapore Airlines Book the cook Book your preferred dish 24 hours before your flight Available in Suites, First class, Business class and Premium Economy Over 250 unique dishes across 21 stations 18 exclusive dishes in Suites & Business class for flights departing from Zurich 8 exclusive dishes in Premium Economy for flights departing from Zurich PAGE 44

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26 Lufthansa Business Class- Culinary highlights on every route New Restaurant service: The service provides personal flight attendants who are attentive to their guests throughout the flight just as in a good restaurant. The delicious meals are served by hand on individually laid tables Our meals suit passengers tastes that includes our most popular dishes and combinations of dishes from the Lufthansa menus Menus on board change every two months and are seasonal You can even check the menu before your flight here: *Catered by Lufthansa Sky Chefs PAGE 46

27 Lufthansa First Class - Michelin-star-standard delicacies A classic on First Class flights: Our caviar service served as a separate course on day and evening flights. Our Culinary Delights Menu: Created by top chefs with Michelin stars or Gault Millau toques create, with new chefs taking over every two months. Award-winning wine programme: That is given an inspirational touch by world champion sommelier Markus Del Monego. Flexibility à la carte: On First Class flights you decide the time when you would like something to eat. PAGE 47

28 Lufthansa Private Jet- Excellent cuisine refined by your personal preferences We offer specially selected food and beverages chosen by our guests according to their own personal taste. As an additional option, passengers can even book individual catering as we want everything to be just the way they like it. Without any exception the food is catered by Lufthansa Sky Chefs. PAGE 48

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30 Flow of food preparation Pre-cooking In-flight meals must not only be safe and delicious but also accurate in weight; therefore, there are rules for even each ingredient's weight. We conduct solid pre-cooking under certain limitations. Cooking Cooking details are well planned so that foods are in the best condition when served to passengers. Ingredients are far better than those used in hotels. We cook selected seasonal ingredients with the best culinary uses. BAKERY Using two large ovens, we bake 4,500 loaves of bread each day, from standard baguettes to rolls with seasonal ingredients kneaded into the dough. Needless to say, the dough is made by us. We produce bread for two airports at the Narita Inflight Catering Factory. PAGE 50

31 ANA Western-style C & F Class Menu/September November 2016 PAGE 51

32 ANA Japanese-style C & F Class Menu/September November 2016 PAGE 52

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34 International Business Class When travelling in Air Canada's International Business Class cabin, expect a selection of inspired dishes, including innovative, sophisticated cuisine by celebrated Canadian Chef David Hawksworth. PAGE 54

35 Taking Canadian Dining to New Heights Air Canada s culinary partner, Chef Hawksworth, will create a selection of seasonal dining options including appetizers, main courses and desserts, complementing our current route-inspired dining on international flights. PAGE 55

36 Wine To complement your dining experience, Ken Chase, a world-renowned oenologist, viticulturist and key collaborator for our wine program, chooses a selection of wines from some of the world's top vineyards for you to discover. Currently onboard: Champagne Drappier, Carte d'or Brut, Reims, France Danie de Wet, Chardonnay Sur Lie, South Africa Tres Olmos Lias, Rueda, Spain Sir Passo, Sangiovese Di Toscana, Italy Silène des Peyrals, Organic Cabernet Sauvignon Merlot, France Gen 5, Old Vine Zinfandel, California Dow's Port, Portugal PAGE 56

37 Express Option Our Express Meal option allows you to enjoy your appetizer, served with warm bread and butter, mixed greens, cheese, crackers and fruit, presented all at once, shortly after take-off. Flexible Options Want to spend a little more time working or sleeping, or just not hungry quite yet? Our Flexible Meal option allows you to enjoy any of the featured main courses, served with warm bread and butter, mixed greens, cheese, crackers and fruit at any time later during the flight. PAGE 57

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39 myaustrian long-haul - Business Class service The Flying Restaurant On board, the Flying Chefs refine sophisticated DO & CO Business Class menus. Even before take off you can talk to our flying Chef about your preferences. Soups and antipasti served from the trolley A choice of three main courses Cheese and exotic fruit served from the trolley A variety of desserts On-board sommeliers PAGE 59

40 myaustrian long-haul - Business Class service The Flying Restaurant Depending on time of day we prepare you a delicious breakfast before landing, including fresh coffee, orange juice, fresh fruits, pastries fresh from the oven and a variety of egg dishes. In the Viennese Coffee House above the clouds 10 of the most popular Austrian coffee specialities, such as the Einspänner or the Mélange are freshly prepared. PAGE 60

41 myaustrian Gourmet entertainment In Business Class: warm breakfast or several courses by DO&CO are served On longer flights within Europe and medium haul flights, choice of special set menus. Wide selection of beverages including fine Austrian wines, beers and spirits. In Economy Class: On flights within Europe a pastry, chocolate, a savoury snack or seasonal fruits are offered. On longhaul flights : welcome drink Choice between two two-course set meals Beverages including mineral water, wine, beers, coffee, tea and free spirits PAGE 61

42 Star Alliance Switzerland - TF Sales 30 AUG16 - Confidential Thank you very much for having been our guests today! See you soon again! ;-) Team Star Alliance Switzerland PAGE 70