Exhibitor Service Fairs & Congresses ITB 2019

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1 Exhibitor Service Fairs & Congresses ITB 2019 Purchased goods are not refundable. All prices are subject to value-added tax. All offers are subject to alterations. The offer is valid from , replacing all previous offers. Page 1

2 CUSTOMER INVOICE RECIPIENT (if different) Company Name Company Name Orderer Orderer Street Postal Code / Town / Country Phone Street Postal Code / Town / Country VAT ID no. Exhibitor name Contact at booth Mobile phone We have read the terms and conditions of delivery, recognize them as legally binding and consent to their application. Date :.. Company name / Company stamp / Legally binding signature In accordance with the general terms and conditions of business and delivery of CCG, we have placed a legally binding order encompassing the services marked on the ensuing pages Please state your card number : Credit Card for payment Credit Card as a guarantee Type of credit card Card number : / / / Expiry Date / Alpha Code Name of cardholder (please write in capital letter) :... Date :.. Legally binding signature Page 2

3 Fair Hall & Booth Number Exhibitor name Fair Hall & Booth Number Exhibitor name Please fill in your order here Please fill in your order here Delivery Day Delivery Time Article.no, Article Quantity Delivery Day Delivery Time Article.no, Article Quantity Please fill in one ordersheet for each order seperatly. In addition to that we always need the completely filled in second page including the invoicing address and the credit card. We charge a delivery flat rate of 30 for each booked delivery day, with the exception of staff bookings. Page 3

4 Softdrinks/Spritzer/Water Wine/Sparkling Wine/Champagne Large Bottles Sparkling Wine, Champagne Coca Cola, 12*1 l* Crate 24, Mumm Extra dry, 0,75 l Bottle 15, Coca Cola light, 12*1 l* Crate 24, Prosecco di Valdobbiadene, 0,75 l Bottle 18, Sparkling water, 12*0,75 l* Crate 19, Veuve Clicquot, 0,75 l Bottle 59, Still water, 12*0,75 l* Crate 19, Orange juice, 6*1,0 l* Crate 19,50 White Wine Apple juice, 6*1,0 l Crate 19, Stadecker Pinot Gris, 0,75 l Bottle 15,50 Winery Beck - Hedesheimer Hof, Rheinhessen Small Bottles Riesling trocken "t'c" Bottle 17, Coca Cola, 24*0,2 l* Crate 19,50 terraine calcair, Winery Matthias Gaul, Pfalz Coca Cola light, 24*0,2 l* Crate 19, Sparkling water, 24*0,25 l* Crate 17,50 Red Wine Still water, 24*0,25 l* Crate 17, Triologie Red wine, Cuvee, dry, 0,75 l Bottle 15, Orange juice, 24*0,2 l* Crate 21,50 Winery Beck - Hedesheimer Hof, Rheinhessen Apple juice, 24*0,2 l* Crate 21, Chianti Classico, 0,75 l Bottle 18,00 Lamole di Lamole Spritzer Other sparkling wine, champagne and wine on request Apple spritzer, BIO 6*1,0l* Crate 19,90 Beer Apple spritzer, 24*0,33l* Crate 27,00 Item Number Article Unit Price Rhubarb juice spritzer 24*0,33l* Crate 27,00 Bottled beer Currant spritzer 24*0,33l* Crate 27, Berliner Kindl Jubiläumspils, 24*0,33l* Crate 24, Passion fruit spritzer 24*0,33l* Crate 27, Berliner Pilsner, 24*0,33l* Crate 24, Radeberger Pilsner, 24*0,33l* Crate 29,00 Water dispenser and Water Beck s Pils, 24*0,33l* Crate 29, Water dispenser, on a rental basis pc. 175, Clausthaler non-alcoholic, 24*0,33l* Crate 26, Water dispenser, hot/cold, on a rental basis pc. 225, Schöfferhofer wheat 20*0,5l* Crate 30, Water container 18,9 l (incl. 100 drinking cups) pc. 29,00 Beer kegs Deposit Berliner Kindl Jubiläumspils, 30 l* keg 115, Deposit water container pc. 10, Berliner Kindl Jubiläumspils, 50 l* keg 185, Deposit beverage crate pc. 6, Radeberger Pilsner, 30 l* keg 115, Deposit beer barrel pc. 40, Radeberger Pilsner, 50 l* keg 190,00 Ice, Crushed Ice, per 10 litres gross Ice cubes, 10 l 5kg 10, Crushed ice, 10 l 5kg 10,50 * Deposit on reusable crates, water containers and beer barrels, refundable upon return. We will only refund complete crates. * Deposit on reusable crates, water containers and beer barrels, refundable upon return. We will only refund complete crates. Page 4

5 Cocktails Fresh Smoothies Minimum order 100 glasses/cups daily Minimum order 100 glasses/disposable cups/cups daily Cocktail equipment: mixer, shaker, ice, ice bucket, decoration flat rate 250, Smoothie-equoment: Mixer, consumables, straws flat rate 250,00 Cocktail for choice in a 0,35l glass Smoothie for choice, 0,20l, max. 3 Types Cocktails starts 100 glasses daily each glas 6, Smoothies starts100 glasses daily each cup 3, Cocktails starts 200 glasses daily each glas 6, Smoothies starts 200 glasses daily each cup 3, Cocktails starts 300 glasses daily each glas 5, Smoothies starts 300 glasses daily each cup 3, Barkeeper (minimum 4 hours) hour 39, Barkeeper (minimum 4 hours) hour 39, Barkeeper, day rate (10 hours) day 390, Barkeeper, day rate (10 hours) day 390, Barcaddy (minimum 4 hours)* hour 35, Barcaddy (minimum 4 hours)* hour 35, Deliver-, construction and deconstruction fee flat rate 180, Deliver-, construction and deconstruction fee flat rate 180,00 Cocktail choices: Smoothie choices: Aperol Sprizz, Caipirinha, Mojito, Daiquiri, Sex on the Beach, Moscow Mule, Planter s Punch, Gin Basil Smash, Cuba Libre, Whisky Cola, Whisky Sour, Vodka Lemon. more upon request Please take care that there is a bar counter with at least 150cm length available for the cocktails. It is possible to rent an additional bar counter. Tropical Dream: Melon-Grape-Pineapple-Kiwi-Mangojuice, Green Frog: Spinach-Pineapple- Banana- Orange, Wild Berry-Smoothie: Currant-Black Berry-Raspberry-Yoghurt-Cranberry more upon request Please take care that there is a bar counter with at least 150cm length available for the smoothies. It is possible to rent an additional bar counter. Freshly pressed orange juice Coffee specialties Minimum order 100 glasses/disposable cups/cups daily Minimum order 100 glasses/disposable cups/cups daily Orange juice squeezer flat rate 350, Italian coffee bar machine incl. mill flat rate 420,00 Freshly pressed orange juice, 0,2l Coffee specialties Orange juice 0,2l, starts 100 glasses daily each cup 3, Coffee specialties starts 100 cups daily each cup 2, Orange juice 0,2l, starts 200 glasses daily each cup 3, Coffee specialties starts 200 cups daily each cup 2, Orange juice 0,2l, starts 300 glasses daily each cup 3, Coffee specialties starts 300 cups daily each cup 2, Barkeeper, hour (minimum 4 hours) hour 39, Coffee specialties starts 500 cups daily each cup 2, Barkeeper, day rate (10 hours) day 390,00 Incl.coffee supplies,coffe set, milk, sugar, cream, sirup Deliver-, construction and deconstruction fee flat rate 180, Barista, hour (minimum 4 hours) hour 39, Barista, day rate (10 hours) day 390,00 Please take care that there is enough space for the juice presser on your bar counter Barcaddy (minimum 4 hours)* hour 35, Deliver-, construction and deconstruction fee flat rate 180,00 Coffee choices: Coffee, Espresso, Cappuccino, Caffé macchiato, Latte macchiato, Caffé latte, Caffé americano more upon request *Hint Ordering cocktails, freshly pressed juice, fresh Smoothies or coffee specialties require booking at least one Barkeeper or Barista. From 300 glasses/cups daily a second Barkeeper/Barista or a Barcaddy is obligatory. Please take care that there is a bar counter with at least 150cm length available for the coffee machine and coffee mill. It is possible to rent an additional bar counter. *Hint Ordering cocktails, freshly pressed juice, fresh Smoothies or coffee specialties require booking at least one Barkeeper or Barista. From 300 glasses/cups daily a second Barkeeper/Barista or a Barcaddy is obligatory. Page 5

6 Coffee machines & Electric kettles for rent Coffee machines & Electric kettles for rent Espresso machine WMF1100S* pc. 650, Filter Coffee machine (10 Cups)* pc. 20,00 Dimensions: W 32,5 x H 50 x D 56,1 cm Electric: 220V Weight: 25,5 kg Electric: 230V, output: 1,9-2,3 KW Water tank: roundabout 4,5l Coffee, grinded, 500 g pack 15, Espresso machine Jura X9* pc. 490, Coffee filter 1*4, 100 pc. pack 4,80 Dimensions: W 43 x H 58,5 x D 51 cm Weight: 20,7 kg, Electric kettle pc. 20,00 Electric: 230V, 15 A, AC, output: 2,2 KW Electric: 220V Water tank 5,0l Espresso beans, 1 kg pack 23, English Breakfast Tea, 25 Bags pack 5, Coffee beans, 1 kg pack 23, Earl Grey Tea, 25 Bags pack 5, Peppermint Tea, 25 Bags pack 5, Nespresso machine* pc. 125, Classic Green, 25 Bags pack 5,00 Modell Zenius Wild Berries red, 25 Bags pack 5,00 Dimensions: W 19 x H 40 x D 31 cm Weight: 7 kg, Electric: 220V, output: 1,5 KW Coffee & Tea requirements Artikel-Nr. Artikel Einheit Preis Coffee cream, 1*240 pc. pack 18, Sugar sticks, 1*100 pc. pack 6, Espressopads, 50 pc. pack 39, Sweetner Dispenser pc. 3, Coffeepads, 50 pc. pack 39, UHT milk, 1,5% fat content, 1 l pack 2, Small ceramic bowl pc. 0, Coffee machine Darbomat* pc. 80,00 Diemsions: W 21,5 x H 42,5 x D 37 cm Weight: 3 kg, Elektrik: 220V, output: 2,2 KW fabricated filters only Coffeebag Darbomat, 60 g bag 3,50 The flat rate for the coffee machine is the price for the full exhibition fair, but it does not include coffee supplies. They need to be booked additionaly. Page 6

7 Crockery & Glasses for rent Disposable equipment/ Clening Equipment Crockery, Cutlery and Glasses as single items Disposables Highball glass, 0,2 l pc. 0, Plastic cup, white, 0,2l, 100 pcs. pack 9, Champagne glass 0,1 l pc. 0, Disposable cups, clear, 0,2 l, 50 pcs. pack 9, Wine glass 0,2 l pc. 0, Champagne glasses 0,1 l, disposable, 10 pcs. pack 12, Beer tulip, 0,3 l pc. 0, Wine glasses, 0,2l disposables, 10 pcs. pack 4, Coffee set incl. spoon pc. 0, Shot cup, clear, 4cl, 40 pcs. pack 3, Espresso set incl. spoon pc. 0, Coffee to go cups, 0,2l, 75 pcs. pack 17, Latte macchiato glass and spoon pc. 1, Espresso to go cups, 0,1l, 100 pcs. pack 24, Tea glass set incl. Spoon pc. 0, Cappuccino to go cups, 0,3l, 75 pcs. pack 23, Plate small Ø 20 cm pc. 0, Coffee spoons, plastic, 100 pcs. pack 6, Plate large Ø 25 cm pc. 0, Stirrers, plastic, white, 100 pcs. pack 3, Soup bowl, saucer 250ml pc. 0, Stirrers, wood, 100 pcs. pack 6, Coffee spoon pc. 0, Soup spoon, white plastic, 100 ps. pack 6, Dessert spoon pc. 0, Fork, white plastic, 100 pc. pack 6, Soup spoon pc. 0, Knife, white plastic, 100 pc. pack 6, Knife pc. 0, Plates small, plastic, 100 pcs. pack 18, Fork pc. 0, Plates large, plastic, 100 pcs. pack 18, Small fork pc. 0, Paper plates flat 8*18cm, 250 pcs. pack 19, Large knife pc. 2, Paper plates for sausages, 250 pcs. pack 19, Drinking straws, black, 135 pcs. pack 6,00 Appliances for rent Drinking Straws, blue, 135 pc. pack 6, Tray about 45 x 32 cm pc. 2, Drinking Straws, colour stripes, 20 pc. pack 3, Tray, round, non-slip pc. 4, Napkins, white, plain, 100 pcs. pack 6, Dish towel pc. 3, Napkins, paper, white, 250 pcs. pack 13, Cutting board 33 x 22 cm pc. 15, Napkins, paper, orange 250 pc. pack 13, Bottle opener pc Napkins, paper, black, 250 pc. pack 13, Corkscrew pc. 2,50 Cleaning equipment and other accessories The appliances are free of charge if a food order is placed Washing-up liquid, 0,5 l pack 4, Chafing Dish pc. 39, Glass cleaner, 0,5 l pack 5, Chafing Dish for soup pc. 39, Sponge, 2 pcs. pack 5, Tong pc. 1, Sponge cloth, 3 pcs. pack 5, Server (spoon and fork) pc. 1, Paper towels, 2 pcs. pack 4, Soup ladle pc. 2, Waste bags 20 l, 20 pcs. pack 3, Cake server pc. 1, Waste bags 120 l, 5 pcs. pack 3, Waste bin 20 l pc. 10,00 Table cloth Cleaning package pack 18, Table cloth 1,40 x 1,40 m pc. 4,00 including hand broom, dust pan, 10l bucket, sponge cloth, Table cloth 2,10 x 1,40 m pc. 4,50 washing liquid, paper towels Table cloth 2,10 x 1,40 m including black skirting pc. 10,00 Page 7

8 Hire equipment/ Beer chiller/ Dishwasher/ Fridges Staff Beer pumps (chiller) Minimum 4 hours / person Rental by package, rental fee is for the duration of the event Serving staff Hour/person 28,00 Rental fee includes the CO 2 bottle and the installation Beer pump (chiller) flat rate 150, Beer pump (chiller) with a stainless steel tap flat rate 195,00 Date:... Time:... Beer brand if beer is not ordered from Capital Catering Head waiter hour/person 35,00. Date:... Time: Barkeeper hour/person 39,00 Date:... Time: Beer tapster hour/person 28,00 Date:... Time: Logistician hour/person 26,50 Date:... Time:... Dishwasher and Fridge Dishwasher pc. 600,00 W/H/D = 60 x 85 x 60 cm, 380 V, 16 A, 1/2'' inflow, 50mm outflow, including installation and detergent Please note: For the dish washer you will need water connecting. This one you need to order direct by exhibitor service at Messe Berlin. The connecting must be done by technical constructor of Messe Berlin. We will provide service staff for your exhibition stand or your receptions during the exhibition on condition, that catering services are ordered as well. An order for personnel services presupposes acceptance of the Equal Treatment Act Fridge, white with glass door pc. 190,00 W/H/D = 60 x 156 x 60 cm, 230 Watt Fridge, black with glass door pc. 190,00 W/H/D = 59,2 x 174 x 60,5 cm/ 230 Watt Page 8

9 Baked Goods Bread Roll Sets Wraps, individually packed Pretzel roll set "Rustic" 1,7,9,11 set 33,50 Minimum order 10 pieces / variety 12 pc. Pretzel rolls - 4 each with salami, Black Forest ham, Chicken wrap 1,7 pc. 3,20 Emmentaler cheese Mozzarella wrap 1,7 pc. 3, Ciabatta bread roll set "Light" 1,7 set 34, Feta cheese wrap 1,7 pc. 3,20 12 pc. half Ciabatta bread rolls 4 each with smoked turkey Wrap with sweet chili crème, grilled chicken and carrot 1,7,10 pc. 5,50 breast, Hummus creme with cucumber and tomato, Wrap with Delhi-Masala crème with chicken, cucumber, pc. 5,50 Emmentaler cheese tomato and salad 1, Ciabatta bread roll set "Mediterranean" 1,7,9,11 set 34, Wrap with veggie Köfte, hummus and salad 1,6,7 pc. 5,50 12 pc. half Ciabatta bread rolls - 4 each with Mozzarella and tomato, Italian salami, Parma ham Sandwiches, individually packed Wholegrain bread roll set "Veggie" 1,7,8 set 33,50 Minimum order 10 pieces / variety Double sandwich with cheese, boxed 1,7 pc. 3,30 12 pc. half Wholegrain bread rolls - 4 each with Mozzarella Double sandwich with turkey, boxed 1,7 pc. 3,30 and tomato, Dutch Gouda and tomato-red-bell pepper creme Double sandwich with tomato and mozzarella, boxed 1,7,8 pc. 3, Wholegrain bread roll set "Exquisite" 1,4,5,7,8,10 set 35, Double sandwich with cream cheese and salmon, boxed 1,4,7 pc. 3,30 12 pc. half Wholegrain bread rolls - 3 each with smoked salmon, Mozzarella and tomato, roast beef, Tandoori chicken breast Canapés Item Number Article Unit Price Canapé Set "Rustic" 1,7,9,10 set 45,00 20 pc. Canapés - 5 each with salami, Emmentaler cheese, Black Forest ham, Dutch Gouda Canapé Set "Exquisite" 1,4,5,7,8,10 set 48,00 20 pc. Canapés - 5 each with smoked salmon, Mozzarella and tomato, roast beef, Tandoori chicken breast Wraps Page 9

10 Cold Snacks Warm Snacks Cold Finger food Warm Finger food, Warm Snacks & Soup International Finger food 1,3,7,8 portion 16,00 Warm Finger food Minimum order 10 portions, 1 portion = 5 pcs Minimum order 25 pieces / variety Small lamb roll-ups with fennel, dates and parmesan 3,7 pc. 2,80 Diced Charentais melon wrapped in Serrano ham on a skewer Yakitori skewer with teriyaki marinade 1,6 pc. 2,90 Herbed chèvre with lavender on small country bread Asia Sticks, vegetarian, 2 pcs. 1,6,10 portion 3,50 Crêpe filled with oregano & pepper Pastrami-artichoke bites on crisp bread Mozzarella skewer with cherry tomatoes and basil Warm Snacks Minimum order 25 portions / variety Oriental Finger food 1,6,7,9,10,11 portion 17, Spicy beef meatballs with mango-cumin-ragout, 3 pcs. 1,3,7,9,10 portion 3,00 Minimum order 10 portions, 1 portion = 5 pcs Pita bread with salad and Sucuk Halloumi and cherry tomato on a skewer Flatbread with eggplant-sesame mousse and parsley Falafel skewer Chicken balls with sesame on a stick Finger food Mini Wrap 1,3,6,7,8,10,11 portion 11,00 Minimum order 10 portions, 1 portion = 5 pcs Oriental Chick n, African Chick n, Asian Veggie, BBQ Chick n, Lemon Chick n Small sausages with roll and mustard, 3 pcs. 1,3,9,10 portion 2, Small meat patties with mustard, 3 pcs. 1,3,7,9,10 portion 2, Chicken fingers tikka-style with mint dip, 3 pcs. 1,9,10 portion 2, Mini chicken schnitzel with BBQ Dip, 3 pcs. 1 portion 3, Mini tomato-cheese balls, 3 pcs. 1,7 portion 1, Mini Hamburger and Cheeseburger, one each 1,7,10 portion 4, Berlin Style fried sausage with curry sauce 1,9,10 portion 3,50 Minimum order 10 pieces / variety Pork sausage with mustard and small bread roll 1,9,10 pc. 2, Berlin-style meat pattie, with mustard and bread roll 1,3,7,9,10 pc. 2, Finger food in small glasses 1,5,6,7,8,9,10 Portion 17, Goulash soup with Crème Fraiche & parsley 7,9,10 bowl 3,60 Minimum order 10 portions, 1 portion = 5 pcs Potato cream soup with bacon & chanterelles 9 bowl 3, Tomato soup with mini mozzarella & basil 7 bowl 3,60 Grilled vegetables with honey-goat cream cheese Carrot sweet potato soup with ginger 7,9 bowl 3,60 Stewed tomatoes with mozzarella Basil-tofu praline on a spelt-sunflower seed-salad Pastrami-red beet rolls on a celery apricot salad Sweet potato-peanut mousse with chicken and cashew Soup Minimum order 25 portions per variety Including small bread rolls and chafing dish Page 10

11 Salad, Fruits, Sweet Snacks and packed Snacks Sweet & Savoury Baked Goods, Bread & Bread Rolls Salads Sweet Baked Goods Minimum order 2 kg / variety Minimum order 10 pieces / variety Potato salad with oil and vinegar, kg 10 kg 12, Tray bake, in halves 1,3,6,7,8 pc. 2,50 Minimum order 10 portions / variety Berlin jelly donuts 1,3 pc. 1, Potato salad with 3 small meat patties, cold 1,3,7,9,10 portion 4, Small Danish pastry, assorted 1,3,6,7 pc. 1, Mini mozzarella with cherry tomatoes and pesto, 200 g 7,8 portion 4, Mini butter-croissant 1,7 pc. 1, Couscous mint salad, 200 g 1,9,10,11 portion 4, Mini-croissants, sweet filling 1,7,8 pc. 1, Lentil salad, 180g 9 portion 4, Chocolate muffin 1,3,7 pc. 1, Curry chicken-rice-salad, 180 g 7 portion 4, Blueberry muffin 1,3,7 pc. 1, Pasta salad with green pesto, 180 g 1,8 portion 4, Portuguese almond cake in a wooden box 1,3,7,8 pc. 3, Fresh salad with feta cheese, 150 g 7 portion 4, Small tart with berry-vanilla 1,3,7,8 pc. 3,50 with two choices of dressing (yoghurt and Italian) Minimum order 5 portions, 1 portion = 5 pieces Macarons 3,7,8 portion 15,50 Fruits & Sweet Snacks Caramel Minimum order 2 kg / variety Vanilla Bite-sized fruits, assorted, kg kg 28,00 Raspberry Minimum order 10 portions / variety Pistachio Assorted fruits portion 1,40 Lemon Fruit salad 200 g portion 4, Small fruit skewers pc. 3,20 Savoury Baked Goods Bircher muesli with honey basil, 150 g 1,7,8 portion 3,70 Minimum order 10 pieces / variety Mini-Croissant, savoury filling 1,7,8 pc. 1,70 Snacks Pretzels 1 pc. 1, Mixed tea biscuits, 1 kg 1,3,7,8 pkg. 18, Pretzels with butter 1,7 pc. 1, Cookies Bahlsen Summertime Mix, 200 g 1,3,7,8 pkg. 7, Celebrations, 190 g 1,3,5,6,7 pkg. 6,90 Bread & Bread Rolls Haribo Goldbären, 100*9 g, in a box pkg. 21,00 Minimum order 10 pieces or portions / variety Snack Hits Mix, 320 g 1,3,5,6,7,10 pkg. 6, Small party rolls, 20 pieces 1 portion 12, Pretzel sticks, 250 g 1,11 pkg. 3, Baguette, 250 g 1 pc. 3, Nut and raisin mix, 40 g 5,8 pkg. 2, Farmers baguette, 250g 1 pc. 3, Peanuts, 200 g 5 pkg. 3, Potato chips, 175 g 1,10,7 pkg. 3,70 ALLERGENES : 1. Cereals containing gluten, 2. Crustaceans and products thereof, 3. Eggs and products thereof, 4. Fish and products thereof 5. Peanuts and products thereof, 6. Soybeans and products thereof, 7. Milk and products thereof (including lactose), 8. Nuts 9. Celery and products thereof, 10. Mustard and products thereof, 11. Sesame seeds and products thereof, 12. Sulphur dioxide and sulphites Page 11

12 Order & Delivery conditions 1. Contact Exclusive contact for all order processes and arrangements is our exhibitor service team. It can be reached as follows: Tel. +49 (30) /2993 Fax: +49 (30) Pricing and Service: Prices for exhibitor services are delivery prices only and do not apply to conference rooms, halls, lounges or other areas outside the general exhibition area. Additional services such as set-up and takedown service, gastronomic staff such as service personnel, logistics experts and barkeepers are not included in the regular scope of services and must be ordered separately. 3. Order & order deadlines: 3.1 The general order period for food, drinks and equipment must be not less than 14 days before the start of the event. 3.2 An order period of 30 days applies to the events: "Fruit Logistica", "ITB", "IFA" and "Innotrans" The order period for personnel services is 30 days before the start of the event Meals must be pre-ordered within the general order period for all event days. For orders after this deadline we offer a limited gastronomic food offer. This can be ordered directly from the webshop and requested from our exhibitor service by phone or Drinks and equipment can be ordered at any time on request subject to availability. 4. Follow-up orders: Follow-up orders for the following days must be made a day before by 12 noon via telephone or . Follow-up orders for the same event day can be made during the opening hours of the exhibitor service. Please expect a delivery time till 4 hours; for any fresh produce the delivery time might be longer. 5. Special items: Special items are any items not listed on the order form or in the online shop of CGG s exhibitor service. These items have individual order deadlines, depending on the product. We recommend to request such items at least 4 weeks in advance. Returns, changes in quantity, or late orders made beyond the original order for special items are not possible. This applies to all product groups within the food and beverage assortment. A cancellation fee of 100% applies to all these article groups. "

13 Order & Deliver conditions 6. Deliveries, delivery content, delivery acceptance: The customer ensures the delivery to be accepted and receipted at the agreed upon time by a person determined by the customer. Should neither the customer nor the person determined by the customer be available at the agreed upon time, the delivery will be made at a later point convenient for us. We reserve the right to charge a fee of up to for each additional delivery attempt. 6.1 The delivered goods are to be checked for completeness upon acceptance of goods by the customer. The customer/recipient of goods confirms the completeness and accuracy of the delivered goods with their signature; later complaints with regard to completeness and quality of goods are not accepted. Missing quantities are to be reported to the exhibitor service team directly. If there is no signature confirming receipt of goods, CGG reserves the right to take back the goods and charge them in full. Relevant for the invoice is the signed contract or confirmation of order by the customer. 6.2 With the acceptance of goods by the customer according to 3.1, any and all responsibility regarding loss, damage, decrease, or deterioration of ordered goods passes over to the customer. 7. Returns: Items with a deposit are to be returned in full in the appropriate containers. Incomplete containers will not be considered as deposit containers, and thus the deposit will not be refunded. Any deposit article returned is to be confirmed in order to be considered in the final invoice, otherwise, the deposit may not be credited. The customer is responsible to receive a receipt for any deposited items. Please contact our delivery personnel directly. Unless otherwise agreed upon, the return of goods for sale on commission is not possible. 7.1 Tableware and equipment are to be returned in full in the containers received at delivery. Please make sure that tableware is returned sorted and in impeccable condition. 7.2 We are not able to make appointments at the end of the event for the return of any goods rented. Rented goods will be returned within 24 hours after the end of the event by our delivery personnel. The customer is under the obligation to exercise diligence and keep rented items for 24 hours after the end of the event. 8. Extra fees: We charge a delivery flat rate of 30 for each booked delivery day, with the exception of staff bookings. For any single order below EUR net we charge a delivery fee of EUR plus the current VAT. We reserve the right to charge a late fee of 10% of the entire order sum for late orders outside of the general order deadline (in accordance with article 3). Any legally applicable fees for personnel services are charged to the customer in their entirety. This applies to German national holidays in Berlin & Brandenburg as well as nighttime pay for any services rendered between 10 pm and 6 am. 9. Payment, invoice, event of default The customer must give the preferred billing address if it is different from the customer s address. Any changes in company information, billing address, or contact partner, as well as important payment information and billing details pertaining to paying the invoice are to be given by the customer at the time of order at the latest. Should there be a late payment by fault of the customer due to missing information regarding the above, we reserve the right to charge a processing fee according to efforts involved.

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